ENVY 17-32XX Intel Ivy Bridge (AMD 7850M)

What is this MemTest and where do I find it? I was planning on ordering the same ram.

 

I have the 3610 as well.

 

weird huh...

anyone else tried their USB ports..

How could it be that I have 2 laptops with the same exact issue??

 

Envy 17 3200 non 3D 3720qm. All 4 USB 3 ports mount, charge and transfer files from phone without issue.

 

Right here:
Memtest86+ - Advanced Memory Diagnostic Tool

Also, the two single 8GB DIMMs I ordered showed up today, tossed them into the Envy and I had an error show up in less than 30 minutes. Tested it again with MemTest x86+ 4.20 (tested previously with 5.00B1) and had the same error show up.

I'll wait for a discount coupon from NewEgg to show up and I'll probably order the CL11 G.Skill 16GB kit.

 

alright then I got 2 defective laptops .. one is going back to HP and one goes for repair..
oh boy.. HP repair center scares me.

 

Man I am really liking my new Envy 17... I used to use my 15" Asus in my lap and the Envy was too big/heavy so I bought the Logitech K800 to go with my G700 mouse and have the Envy right next to me when working. Blazing fast and hardly taxing it even when multi-boxing.

 

I am hoping they release either a bios update or Catalyst Control Center (driver) so someone might have a shot at it.

At this point in time NO ONE WILL GET IT WORKING. The laptops were released crippled. From what I understand prior versions worked. But then again.....their CCC does not look like the one on our laptops.

Both HP and AMD/ATI just dropped our tech sessions......because they recognised that with what was on ours....there was no chance that it would work.....henceforth no need to continue. I had the adapters that were required and we went through all steps....NADA

It would seem that they would quickly fix this with a bios update or driver update.....but if you visit the HP Forum Community....you will see people that have been waiting for years for fixes without any fixes provided.

 

HP Envy 17 with AMD Radeon HD 7850m Virtual Tennis 4 - YouTube
Here's one of my favorite sports games. The game runs awesome at 60FPS with everything Maxed out.. Hope you enjoy...

 

Yea. I had a lengthy chat session with HP last night. They couldn't figure out how to get it working. They told me to use a dock replicator to get it working at one point....

I quickly pointed to their website that states it's supposed to support up to 4 displays and I also linked to the old setup guide for the first version of the Envy 17.

After reinstalling drivers even though I told them they were updated, they only thing they could tell me to do was do a factory restore....

Looks like Eyefinity is broken. If this doesn't get resolved, I may return the laptop. It means a feature that's been advertised since the first generation is not only broken, they aren't admitting it's broken.

 

I think they all (techs) should know it by now. It's just a shame that they act so surprised and put the consumer through hoops by having them restore and so forth.....what a waste of time.

How long in your 21 days do you have left?

You ought to go on record with a phone call to HP and see what they say at this point. However I wouldn't let them have you go through a bunch of steps.

 

Since I posted this in another forum I will word it differently in here. The deadline to send my Hp Envy 17-t 3200 cto is in a day or so. I am curious as to who sent theirs back and who kept theirs.

 

Sent back to HP for a full refund, since I was within the 21 days. Your next post explains the biggest reason why:

1. NO Eyefinity
2. Cannot kill the iGPU in the Bios.
3. Volume leveling issues were really getting on my one nerve.
4. Enduro blows (not really HP's fault)

HP as a company generally makes some pretty kick-butt hardware, but I've gotten nothing but grief when dealing with their software. I've 20 years of fooling with HP computer products at work and at home, and for the most part, once a product is released in the wild, the engineers move on and updates/fixes are a very low priority. They may fix the issues here, and they may not. But am I going to bet $1500+ on it? Nope.

Pains me too. I really liked the look and the feel of that sucker.

 

You can call HP and tell them you are having some issues and could they see fit to extend the return deadline? I was told that this is not terribly uncommon, and they may very well give you 9 more days (for a total of 30).

888-999-4747

Punch 2, then 2, then 2.

 

If Enduro works like Optimus you cannot never Kill the iGPU in BIOS or in other way, because dGPU use buffer of iGPU.

 

I have had the run around from my case manager about the Eyefinity issue now for over a week (this excludes time with tech support) and have nothing to show for it yet. They keep saying the same thing. They know there is a problem, but don't have an answer yet. I don't expect anythinig soon.

 

1. I agree. This may be a deal breaker if there's no fix. I'm already past my 21 days, but given this is an advertised feature, HP will have to take it back or get reported for false advertising.

2. I don't see this as an issue. This is how graphics switching works on Nvidia as well.

3. There's a fix for that in this forum
4. I get 4-5 hours of usage on battery. I consider that acceptable given this is a 17 inch laptop with a 6 cell battery.

Even with the Eyefinity issue, it's hard for me to return this laptop as there's no other comparable one to switch to. There's a few alternatives for the Envy 15, but show me a comparable 17 inch laptop that isn't a chunky brick with 2-3 hour battery life tops. (M17x, G60, Sager/Clevo, etc).

 

HP's DV7t Quad Edition isn't a chunky brick, gets good battery life, and Optimus doesn't have the problems Enduro does.

 

You're right, I'd forgotten about the DV7 since I ruled it out (I had the DV7 quad for 2 weeks). I did a lengthy comparison on the Envy 17 and the DV7T. The DV7 gets better battery life than the Envy and Optimus is better in some ways. But it has a fatal flaw.

It gets very hot on the upper left side of the keyboard. Right on the WASD keys. Even with a Notepal U3 notebook cooler, it still gets uncomfortably warm.

Not only does this affect usage, it makes me question the long term durability of the laptop as heat is the number one killer for computer components. The Envy does a much better job with heat (2 fans vs 1 fan as well as more aggressive fan settings and better component layout). There's almost a 30 degree Celsius difference under load. That's HUGE.

The Envy 17 stays in the 60's when under full load. The DV7 was close to 90C.

Here's one of my videos addressing what I consider the deal breaker.
Part 6 - Envy 17 vs DV7 Noise and Heat Comparison (2012 Ivy Bridge) - YouTube

 

I am keeping mine. I am probably never going to hook the laptop up to 3 monitors so that's not a major concern for me but it should still be fixed. So far I have only played D3 on it and it's been great at 1080p with everything maxed except shadow (it's on high but not high smooth).

 

Yea. It's not enough to return it. I'm going to rebuild my desktop at the end of the year so I'll have my tri-LCD setup going eventually. I'd like to run Guild Wars 2 at 5760x1080 though.

I just played through a bit of Crysis 2 at max settings. Smooth as butter and looks amazing.

1080p, vsync, hardcore settings. Sick!

 

When I received my "case manager" (which doesn't seem that bright) I got the feeling that the reason they sent me to him was because they were at the end of their road and he was going to compensate me for my time and trouble.

I did end up with 2 power charger adapters (with no mickey mouse power cords) also the extra year warranty - making all three years accidental.

Other than that....not sure what my "case manager" is going to do.

Keep us posted and mention that you have spent a lot of time and lead him to the "make you happy water". .......that is if you decide to keep it.

 

Once the iGPU is disabled in the BIOS, Enduro is no longer a factor. The system believes it only has one video card, so on-the-fly switching is no longer needed.

Nvidia's Optimus is light-years ahead of Enduro. And as previously mentioned, switching on-the-fly is not necessary once the iGPU is turned off in the bios. The option should be there.

That's not a fix. At best, it's a workaround.

RE: Graphics switching. Alienware does it right, from what I understand. Problem is, it'll cost at least $500 more over a Envy 17.

I would NOT criticize anyone for hanging onto their Envy. It was a close call for me...I really wanted to keep it. But as I said, I don't have a lot of faith in HP's software guys to get this one right, and I spent too much money to sit there and cross my fingers that the features I had bought the unit to use would eventually be made to work. I'll keep watching the forum and maybe if HP pulls their head out I'll place another order. In the meantime, the M17x is lookin' pretty good.

 

You can't disable iGPU, because it's the only connection to notebook display, the dGPU 7850m is connected through iGPU buffer, so if you disable iGPU then you can see only a black screen (same thing for Optimus).
With Optimus you can disable only dGPU, but iGPU is always ON.
Enduro uses same method of Optimus.
This is the reason because 3D version of these notebooks can't use Optimus or Enduro, because Intel GPU can handle display with 120Hz refresh rate, so notebook manufactures connect dGPU directly to notebook display, but in this way no switch is possible.

 

Actually some Notebooks that support Enduro/Optimus can infact disable(completely) the IGP and still run the dedicated IE the Alienware M17xR4.

The only reason in fact Alienware owners are not complaining is because they have that choice to shut it off and get the exact performance of the GPU with no under utilization unlike the Sager/Clevo folks who are having massive issues with Enduro.

The Sagers on the other hand cannot because Clevo decided to leave the component off the motherboard to handle this switch.

Whether its on the HP is anyone's guess but since the 120hz version probably uses the same Motherboard as the 2d version there is a chance it is there and could be implemented exactly like the M17x has.

I dont see the Envy having the under utilization issues from everything i have read thus far but it might be there in certain titles and no one has discovered it yet.

Im sure someone handy that can unlock a BIOS could probably dig out the feature if it is in fact there.

 

I'm also keeping mine, as my day 21 is on Monday. I've been extremely happy with the speed with two different SSDs in the unit, plus the hybrid drive. The size/weight of the laptop is better than other units I looked at and it actually has some reasonable battery life for its size. I also looked at the DV7 and after numerous people complaining about the heat as well as the comparison in the designs for cooling, the Envy wins out hands down.

I also won't be hooking three external monitors to the unit, though I do hope that there is a BIOS update to fix some of the oddities with Enduro and not being able to disable the iGPU. From how the system is set up, I doubt it'll happen, though as it is now, it's liveable. I wish that we didn't have such an odd layout in the CCC and the oddities we seem to have with it. Hopefully, ATI can come up with something to fix that in the future.

I had also looked at the Alienware M17x4, though a few things stuck out at me with that:
1) It's a heavy system and not that portable.
2) Battery life on the unit isn't close to acceptable, and it's more a portable desktop than a real laptop in that respect.
3) Price for what I wanted in a similar design (3720QM, 8GB RAM, single HDD, BD-ROM/DVD-RW, etc.) was much higher with the 33% coupon figured into the mix and still a bit higher without it.

Since I can live with the oddities as the ATI GPU does seem to kick in when directed, we'll see how it goes.

There's some other options out there (ASUS G75, MSI, Sager, Clevo, etc.), though price-wise to get what I wanted in a design was enough of a delta for the HP over other units that I'd be spending more money and making some other compromises to fix some issues with the Envy 17.

The Envy 17 for me was about $700+ less than the comparable Alienware and that's enough of a difference to think strongly about in favor of the Envy.

 

I am definitely keeping mine and in my previous apples-to-apples comparison post I documented that my savings going for an HP Envy 17 3D over the comparable Alienware 17 3D was over 50% allowing me to save ~$1,500+. I bought an extra set of 3D glasses and my wife & I like watching 3D movies together (can't wait for the Avengers) as a novelty and every person was blown away after watching the 3D demo & parts of Green Lantern 3D. It would be nice to be able to use the iGPU for power sipping but that isn't a big deal to me and it seems that some who have to deal with both GPUs are wishing they didn't so maybe I lucked out by only one 3D GPU and at most I push is 2 external displays (usually just the integrated & one external). I like the screen very much and with it running at 120Hz I actually can display over 60FPS which a 60Hz screen just can't do. It is actually light enough that I can take it with me to the office and "The Envy" looks sleek & stylish while the Alienware with it's huge brick power supply is just too big & heavy to be practical and frankly looks too flamboyant for me...

 

I'm glad you are happy and have decided to keep yours. But for me, the savings mean diddly when the feature that, for me, must work as advertised (Eyefinity) is a no-show. I'd gladly pay $500+ more for a model that does what the mfgr says it will do rather than wait for HP to get it running (or, as seems somewhat likely, to either ignore the problem or make a discreet announcement that Eyefinity will never function on the 17t 3200 models).

It simply does not bode well when the tech support people are blissfully unaware of issues that have been the subject of lengthy forum threads for months. I've been in tech support in one form or another for the majority of my career (and I'm old enough to have grandkids), and I'd have to say their network is flat-out broken and in need of an overhaul.

 

Totally understand that when a key depended upon feature doesn't work. My sympathies! Thankfully the things I needed worked. Hopefully your trailblazing saved more people that pain/fate. My understanding is that HP overall needs work so hopefully they are listening and going to get better (though I wouldn't hold my breath).

 

I have my monitor set to dim after so many minutes and then turn totally off after some minutes after which it great for saving electricity and to keep ambient light low around the PC when not in use. These settings seem to properly dim/turn-off both the internal and external display.

When I move the mouse or touch the keyboard the Internal monitor comes on but for some reason my External monitor stays off with the light amber and I have to power it off and back on to get it to show a green light and to display. I used the same monitor with my ASUS laptop with a nvidia card and it never did this (and I just re-tested to be sure it still doesn't). I don't see any software way to get it to come on (tried even disabling & re-enabling the external monitor with no luck) so I have to keep hitting the button manually twice (off then back on) when I sit back down. It isn't a huge pain to just turn it off & back on but I am afraid I will burn out the power button on the monitor.

Anyone else seeing this behavior and does anyone know a way around it? Anyone know if this an ATI specific issue or a Envy specific issue?

BTW, I have not had a blue-screen-of-death since going to the ATI/AMD CCC 12.6 but it did not seem to help with this 'staying amber/sleep' issue.

 

Does anyone know a vga driver that work with windows 8 ? I'm using win 8 RTM and I can't neither change screen brightness (always at maximum) nor make the 7850M works (HD4000 all the times).

 

Hello everyone. This is my first post.

First, I want to say I have read EVERY post in this particular thread and have found the information very useful! Thanks to Maverick's info on how to add an SSD plus his great video reviews, I took the plunge and ordered the Envy 17T (more on that below).

Here's the specs I ordered:
HP ENVY 17t-3200 Notebook PC

• Windows 7 Home Premium 64-bit
• 3rd generation Intel(R) Core(TM) i7-3610QM Processor (2.3 GHz, 6MB L3 Cache)
• Radeon(TM) HD 7850M Graphics 1GB GDDR5 Memory [HDMI, DP]
• 8GB 1600MHz DDR3 System Memory (2 Dimm)
• 750GB 7200rpm Hybrid Hard Drive
• Microsoft(R) Office Starter: reduced-functionality Word/Excel(R) only, No PowerPoint(R)/Outlook(R)
• FREE 2-year Norton Internet Security subscription (a $99 value). Pre-installed.
• 6 Cell Lithium Ion Battery - Up to 5.25 hours of battery life +++
• 17.3-inch diagonal Radiance Full HD Infinity LED-backlit Display (1920x1080)
• Blu-ray player & SuperMulti DVD burner
• 720p HD video streaming webcam supports Skype
• Intel 2x2 802.11a/b/g/n WLAN + Bluetooth(R)
• Full-size Radiance backlit keyboard with numeric keypad
• Adobe(R) Photoshop(R) Elements 10 & Adobe Premiere(R) Elements 10
• 2 year limited warranty included
• HP Home & Home Office Store in-box envelope

Once I get it and make my recovery disks, I'm swapping out the ordered drive with a new Sandisk Extreme 460GB SSD. Can't wait!

Now, on with the fun....

I ordered this on August 14th. The expected shipping date is SEPTEMBER 11th!! I called them to ask why it was going to take approximately a month and they simply stated that I ordered a custom PC. Although, I'm not happy with that answer, I'll wait like everyone else did on this forum. So, for those who thought the long wait was a temporary glitch, I am here to prove that this is NOT true.

The crazy thing is that I went back to the HP site after ordering (and accepting) my computer and delivery date. When I ran a "mock" order, it told me the shipping date was SEPTEMBER 4TH! I guess I was just unlucky when I ordered. This is crazy...

That aside, I have learned a lot after reading over 240 posts! I'm ready for this thing to arrive!!

Now for a quick question...

How many of you received your Envy's before the "expected" delivery date? If so, how many days before? I'm trying to figure out if they ever get ahead of themselves! lol...

 

One day before.

 

One day after here..

Also remember that if any single part is backordered on this "custom laptop" it can delay the whole process.

 

HP Envy 17 with AMD Radeon HD 7850m Mad Riders - YouTube
Here's Mad Riders on Max Settings except for Shadows. FPS was around 50-60FPS... Game was on sale for under $4 so I got it... Worth every penny...

 

Hi guys, instead of posting a new thread i though I would ask this question here. I am looking into getting a cooling pad for the 3D model. Does anyone use any cooling pads and can recommend one that will fit and provide sufficient heat dissipation. I was looking at the Cooler Master U3 and X3 as well as the NZXT Cryo-LX. Perhaps some of you guys can recommend other brands. I use the laptop mostly for streaming, bluray and moderate gaming (1-2 hours per day).

Thanks in advance

 

Laptop is scheduled to ship today! Well, the "anticipated ship date" is today. According to FedEx, it should arrive on Monday, Aug. 27th. I'm hoping it does! I'm ordering the SSD tomorrow. I'm also getting the caddy from Newmodeus as well. Can't wait!

 

Summary: If you use your Envy 17" on your desk I highly recommend tr a U3 or even a U2 as the U3 is rated up to 19" laptops and the U2 to 17"... If you plan to use the Envy 17" on your lap I would try two U3s or U2s interlocked...

More Details Why: I have bought many cooler/chill pads over the years and I am convinced that the CoolerMaster Notepal Ux series are the way to go... They are simple strong metal support pads and frankly the pad itself gives good air flow, gives a nice ergonomic tilt to a laptop on a desk, and is a great passive metal heat sink by itself without any active fans. While you may find the fans aren't even needed, if you do need them you can place them exactly where you need them on the U series...

Most other chill pads I have used are plastic and broke over time and most don't allow placement of the fans nor the easy swapping out of fans when the fans eventually wear out like the U series does...

One negative of the U series is that a single U pad may not be ideal if you truely use your laptop in your lap like I used to... For my previous 15" ASUS laptop that I always used on my lap I ended up using two CoolerMaster Notepal U2's interlocked with the bands that came with them. I did this because the single U2 has a fairly thin edge which works fine on a desktop/table but I found the contact surfaces a little uncomfortable on my lap and also because without something underneath it my clothes could block the fans and even go through the protective fan grills into the fans... The two interlocking was the perfect solution for me and allowed me to really push my previous laptop to it's limits (is would overheat with any other cooler configuration that I tried...

When i bought two 17" HPs (one Envy one not) I bought a single U3 and had a similar experience so instead of buying another U3 I used the dual-U2s and found that it was fine for me on my lap except that the setup was a little heaver and size larger than the 15"... The U2s are rated up to 17" laptops and my 17" Envy has about 2 fingers of overhang on each side on the Envy or 4 on one side if you have the Envy flush to one side of the U2 pad like I do and either way the overhang was perfectly stable for me on the desk and in my lap... The above being said I typically no longer use the Envy in my lap after I got the Logitech K800 backlit keyboard to go with my G700 mouse (both use simple regular NIMH batteries) and I like this setup much more. The Envy 17 is still doing great on my dual-U2s next to me...

The single U3 is now being used as a passive cooler with the other 17" HP laptop just fine... I personally liked the single U2 with the 17" HP better because with 2 fingers of overhang on each side you couldn't even see a pad there at all and it looked very sleek and like it was floating...

 

Awwwwwww Cellinator......I know how exciting it is to order and then "the wait" Many of us ordered the same time as a group did and we all "held hands" (so to speak) as we excitedly waited. I think that was so because we all got in on a 33% coupon. It looks like you a lone waiter.

Be sure and give that laptop the once over and examine closely in your 21 day return period.
The only thing that stick out to say at this point is ...It seems like forever when it is sitting in Singapore when it 1st ships. However ...when it hits Canada (I think that is right) things go very fast after that......even if you did take the longer (cheaper) shipping option.

Till then I guess you will be reading this forum like a "nut". Be sure and book mark or copying all things you "might" want to refer back to ....because you will NEVER find them again

Your notebook will be here before you know it

Good Luck

Hey Mister.....what happened? Last I knew you were waiting for a call back from the techs.

 

I'm not sure you need a cooling pad. I played d3 for about 2 hours last night and I would say at most it got warm. It wasn't hot at all and I felt it was cool enough to put in a sleeve about 1 minute after I shut down.

 

May I ask where the laptop is situated when you game?

 

It's just flat on a table. On my older laptops I had to prop up the back or else they would overheat. I don't feel I the need to do that with the envy right now although I'm sure it would run even cooler than it already does if you did prop the back.

 

So just how low does this model get for you, coreshooter? I suppose this goes to all people, but, how bad is the fan during gaming? Is it bad as the other models?

 

My custom Envy 17 had an "estimated ship date" of August 20th, but still hasn't shipped yet. I have two day shipping (shoulda been here by now!!). How often is it that they miss the "estimated shipping" date?

 

guys has anyone send their 3200 in for repair, how fast do you get it back?

I sent it in for replacement motherboard and usb ports, I am scared they will keep my laptop for more than 2 weeks if they need to order the parts for it...

anyway to expedite it, anyway to get an update as to what is going on with the repair?

 

HP Envy 17 with AMD Radeon HD 7850m Ridge Racer Unbounded - YouTube
Here's Ridge Racer Unbounded On I guess Max Settings. I found the game for around $12 so I bought it. There really wasn't any Graphic Settings. Anyway playing on these settings will get you 40-45FPS... Hope you enjoy...

 

They keep calling back saying that they don't have an update yet. I am going to call tomorrow and start demanding some form of compensation. It is pretty sad how they are handling this IMHO.

 

One thing you can do is scrolling by using TWO fingers on the pad. Seen some complaints about it, but it's working for me. Nice when you don't have the mouse attached.

 

Hi. I'm interested in this laptop, it seems awesome specially the 3d version for that price but I'm concerned with the enduro issues I called HP to ask them about it and they actually told me they released an update that fixed this issue and that theyr product did not have the switchable graphics bug... I keep making searches but I mostly find complains about it ... so I'm not sure on what to do. it's the only laptop with gaming capabilities and decent battery life that I can find.. I was looking into the DV7 with a gt650m but HP won't ship to Puerto Rico..( ers..) and newegg don't sell it. I'm looking for some advice .. I game a lot and I'm very y about my tech and the money I spend on it.. It seems like an amazing product except this Enduro thing...

EDIT:
I spoke with several HP representatives and they all tell me Enduro issues have been fixed but they do not want to clarify how it was fixed.. I ask them if they managed to disable the Intel Hd 400 or actually fixed enduro.. They say they cannot answer that question haha and On the net I can't find anything at all of HP fixing this.. So are they seriously lying to customers?

 

I'm not sure if they fixed Enduro but there is no graphic switching on the 3D model at all (Windows doesn't even see the HD4000). My graphic scores were very similar on the 3D and non-3D model I used to own. The nice thing with the 3D version is you wont have to play with AMD's not so great graphic switching software.

Of course the battery life is much less on the 3D version than the regular version. On the 2D system I could make it through Ironman 2x on blu-ray whereas the 3D version did not make it through 80% of one playback.

I ended up returning both, since I can't trust HP to update software/firmare in a timely maner. With Windows 8 around the corner I'm taking a bet there will be some laptop refreshes to go with the new OS (at least I hope).