HP Envy 15 32XX: LCD Panel Colors - Faded blues and green cast

The screen on the envy 17 seems to be ok. I believe the Asus Zenbook has a full 1080p screen that covers the full sRGB gamut, but it's an ultrabook and not quite as powerful. There's always the Mac as well if you have the cash.

Sent from my Galaxy Nexus using Tapatalk 2

 

Thanks for the input. I plan to do photo editing with it (and sound recording). While I don't need color perfection nor the entire aRGB gamut, I do need some basic accuracy (red needs to be red, white needs to be white, and so on). I'm really torn about this. I have been monitoring this forum for well over a month now and I still can't figure out what to do. The fact that your monitor has no issues in terms of color accuracy gave me hope, but after reading other conflicting reports I'm no longer sure this is the right machine for me. Sigh.

 

well im getting my replacement shipped on july 16 w/ two day shipping. i can let u know if i get the same screen or not. but i can assure u mine isnt bad. i have seen the orangegate issue so i would notice it but its not the case on mine. i do notice the brightness flickering but i think thats for when the cards are changed and used.

 

Using HWInfo HWiNFO64 Download

What model screen do you guys have? It appears the new panel is an LGD037(E or F).

I have the LGD037F and it has none of these problems. (Thankfully)

 

i have the E... i think mine is fine :S

 

Came home to a nice surprise to find a door tag. FedEx found the package and delivered it, however the colors remain exactly the same. Panel is LGD037E. I've been thinking of picking up a Spyder for a while and think I may do it just to confirm that it's not my other monitors that have the issues.

Comparing the two laptops, my replacement comes with Hynix/Hyundai memory and a Hitachi HDD. My original comes with Samsung memory and a Seagate HDD.
I prefer Samsung and Seagate as a brand, but in HWinfo I notice that Hyundai supports ASR (auto self refresh) while Samsung does not - could someone explain any noticeable benefit this might have?

 

Just for reference, can someone with the good screen post a MonInfo report? Also, someone with a bad screen can post one too (good for comparison)!

 

They're the same as far as I remember. It is either in this thread or the Orange thread.

Sent from my Galaxy Nexus using Tapatalk 2

 

So it seems it makes no difference if your monitor is an LGD037 E or F. PaKii94 has an E that has no issues, and Confuzzled77 has an F with no issues. And yet, your E still has all the color issues of previous monitors. Is anybody else as frustrated as me right now?

 

I have the issue with blues appearing faded. Reds are presented fairly well. I'm definitely frustrated and wondering if I should return both laptops and get a Zenbook with it's excellent display.

 

Moninfo can tell you lots of other data, like build date for example! A possible way to identify the different screens!

 

I'll run it again when I'm home. Byuunbi, any chance you'll get to compare your new panel with your Dell ultrasharp again for faded blues?

 

I went to Frys to purchase a Spyder Calibrator (which I'll post results of shortly) and they had an E15 32XX on display. I setup a hotspot on my phone and compared colors with the other laptops around it and it definitely had the same faded blue colors that my two E15 have.

Either I just happened to test 3 bunk panels or these blues are the same as everyone else. Let's see what the Spyder says later tonight or in the morning.

 

wow now im wondering if im wrong lol but idk but mine seem to have deep blues... what panel are you coming off of? im coming from some mediocre ones so this one seems awesome.

also which laptops did u compare with? only valid onesi would think would be the old xps with fhd, the zenbook primes or retina display

 

I'm pretty certain the spyder will confirm your observations. If anything, I'm more curious to see results from people with an accurate panel. Thanks for being so diligent, though; I'm sure many of us appreciate it.

 

besides my other questions, what other websites/pages/images are you using for ur comparision?

 

Anything with blue is noticeably different. I use facebook because it's easy.

 

Did a Spyder Calibration and Analysis.

Envy 15 32XX IPS: 80% sRGB, 63% aRGB
Envy 14 Radiance: 100% sRGB, 85% aRGB

Everything looks good but Notice the big jump in Delta at the Cyan/Blue.

 

hmmmm nope i dont notice it on fb damn i must be color blind lol

 

Very interesting, many thanks. The screen in the 31XX
was supposedly 60% gamut...I wonder if the new one is actually 33% better? And did you notice an improvement in overall color with calibration?

 

There was a noticeable improvement after calibrating, but if you're not photo-editing (which I sometimes do) it really wouldn't be beneficial. Colors are more natural now, but it's not as if I'm staring at a new monitor.

Pakii, do you have any other monitor you can compare it to? Even grabbing your old laptop, or iPhone etc to look at the blues should provide a noticeable difference. Your photo and video looked like the blues matched.

Also, would anyone that voted positively on their panel happen to have a place they can get a Spyder (Frys etc)? You could return it later or if you're so inclined and in the SoCal area it'd be interesting to test a "working" panel. I've compared 3 and it still bugs me that my panel may be faulty.

 

my phone has an ips screen, i got an hp monitor, toshiba laptop, sony bravia tv... the blue looks the best/deepest on my envy with my phone coming in close.

 

Any chance of a photo? Even doing a side by side with cheap laptops at Frys I was able to see the difference, which makes me concerned that I really did just test 3 bad monitors which is unfortunate considering how much info I provided HP about it.

 

i went back to look at ur pics in OP. is the blue comparision with pure blue? because if it is, mine is def not like that. along with the white screen and the blue tinting. i tried looking at my screen at every direction but i dont c the blue. so either you have just gotten faulty displays (sorry bro :/) or im still blind lol.


now im worried if my replacement will have this issue. if my replacement does, ill buy the spyder stuff and compare both original and replacement along with my desktop

ill try gettings those pics by tonight with a better camera

 

Thank you so much for doing this. How are your colors after the calibration? Personally, looking at your original photos, I thought the whites were ones with the most obvious problems (that green cast is just horrible).

 

I think the 60% gamut was for aRGB, not sRGB, no?

 

I'd say the whites have improved and the tint has been minimized. The only real issue now is the faded hue on the blues/cyans, every other color is fairly accurate. I have more detailed reports but they're long and it's a pain to 'print screen' and paste in photoshop for the web one by by one.

 

That's what i couldn't remember or find, but would make more sense numbers wise.

 

It is pure blue using this dead pixel test. The difference is actually more dramatic in person than in the photos. But it's actually not as apparent in pure blue as it is on, let's say facebook again, where there are some cyan/green. That's when the monitors color inaccuracy really kicks in. Another page I look at often with a big difference is this login page, where again the added shades bring out the discrepancy.

Also if you plan to get a Spyder, I read the the X-Rite iDisplay may provide better results, but I don't think non-professionals like us would notice.

Hope your replacement ends up pristine. When are you receiving it?

 

wow then u must have a faulty screen if its worse than it looks in the pictures. that login page does look a bit faded but i would think those are the colorings of that page.


my replacement is estimated to ship july 16 with 2 day shipping so i should have by july 20 at the latest


also, are you using linux? would that have something to do with it? (this might be a noob question but i dont have any experience with linux)

 

I'm on windows, that isn't my screen shot. Hard to imagine seeing 3 bad units. According to the poll it should slightly be in favor of finding a good screen.

Sent from my Galaxy Nexus using Tapatalk 2

 

yeah maybe its just ur area

 

honestly, you can't expect screen to match on different device. Calibration sometimes doesnt work on low gamut 60-80% sRGB screens aswell. (They are not meant to be calibrated)

 

I don't expect it to be accurate like a DreamColor or Ultrasharp panel, but essentially one color is very off. Blues are shifted toward pastel/cyan enough that I noticed it before doing a comparison. When comparing to other screens I'd say the difference is only slightly better than the previous issue with orange.

What is driving all this investigation is the fact that some people have said their monitor has no issues, even in comparison with others, whereas I and others easily see a shift. If my issue is because of a faulty panel then I expect to pester HP until I get a working one.

 

I think it is an issue of what you're comparing it to, and/or what you're used to. If I compare the screen to my Apple Cinema IPS, then yes, I can see the blues being a little less intense than red and green, resulting in them being a little faded.

If you're used to a crappy TN panel, then you probably won't notice it. Honestly, I tweaked the blue's brightness (+10) and gamma (1.1) in the graphics options to come close enough for me. The IPS's awesome viewing angles and complete lack of any graininess more than make up for any weakness in the blue.

Also, I have the seen the "orangegate" issue on the Sandy Bridge Envy's at my local MicroCenter (they still have one one display) and I'll take the weak blues over the orange reds any day of the week.

N

PS - Pongalong's adjustment of reducing green also works (instead of increasing blue) but that method feels darker to me. Just my two cents. I don't think any screen on any laptop is perfect, and I doubt exchanging it will result in a better result. Just do the best you can in the graphics utility and move on. I also would suggest to anyone considering the envy 15 who is reading this to not let this deter you from the envy. It's still the nicest screen I've ever used on any notebook.

 

I found a tweak I like even better. I reset all color defaults, clicked on Blue, changed only blue's gamma to 1.2. Much better without messing up other colors...

N

 

are u doing this with the intel settings?

 

As mentioned before, I've compared it to somewhere over 10 screens, both excellent and terrible. The Spyder test clearly shows a large color inaccuracy at cyan/blue - now this could be across all panels or just to those of us unlucky enough to get one of these.

Either half of us are able to pick out color differences better or it really is just a lottery - I'll wait for Pakii's exchange and comparison and decide if I want to try a third unit (or fourth if you count the one I saw in retail).

 

Oh, I"m not saying there is no inaccuracy at all, just that any laptop screen I've seen is crap compared to this.

Yes, I'm using the Intel utility. Again, I see the issue pongalong has been discussing, but I think its possible to come reasonably close to accurate with some minor tweaking.

N

 

Agreed, the panel is still a step above most. I've always considered the two most important things for a computer: a nice screen, a comfy chair; so I've always picked laptops based on the display - unfortunately that means my previous panels have all had accurate colors.

 

I posted this in the other thread as well since I forgot about a dedicated color thread, but it's more relevant here:

I did some picture comparisons and I'll upload them soon, but they suck awfully because my phone camera keeps horribly messing up the colors. All I can say for now is that red is absolutely perfect, blue looks about the same as my laptop display and a smidgen lighter than my phone display (but that could be oversaturated) but green looks a bit murky and dark. White's perfect compared to my phone.

 

Here are pics...That green is so strange.

 

yours looks closer to mine than pongs

 

Do you guys think this is a keeper? Whites, blues, and reds are perfect, and look very similar to both my Sony SR490 and my HTC sensation OLED screen. I think my green on the Sony is messed up as you see from that picture. My screen actually looks exactly like Pakii's pictures, but i'm nervous about greens. The only other thing i found was a very small scratch on the top of the case, but these things are almost impossible to avoid (I nitpick a lot too). Any thoughts?

EDIT: also that utility posted earlier that tells you your screen gives me the E model. I'm getting 800 mHz RAM speed though.... Isn't it supposed to be 1600 (I might be a huge noob though)

 

it is 800 x 2 cause of two slots so 1600mhz

 

Thanks lol. I knew it was me being stupid. Any more opinions on my screen?

 

Is that a shadow going down your Sony or is it displaying two shades of the same color? The colors look pretty good to me, but I know it's difficult to capture it in a phone camera. Ideally you'd want a DSLR with proper white balance and locked focus which I would do except that mine's been lent on long term to some family members =\

My greens were slightly off too, but not as much as the blue. I would say that if there's not a glaring difference to your eyes then it should be alright. I had an issue because I could tell there was something off before doing any comparisons. It's still a mystery though, maybe some of us have sharper eyes, or just get unlucky? Who knows.

I may try a SECOND replacement since the one I received occasionally suffers from the felt issue and refuses to eject the disc from the DVD drive. I haven't made up my mind yet, but if the that one still has the color issue then I plan to give up and live with it.

 

The left side of my vaio screen is actually broken, so don't pay attention to it. The right side should be ok. I cant really tell if my vaio green is off, or the envy screen is off. My phone is between the two lol. The vaio looks way worse in the picture though...

 

From the photo I'd say the Vaio's green is incorrect.

 

Ultimately, I think the screen's ok. I can tell for sure white, red, and blue are good, and if I change the brightness on my phone I can match it. Green is still worriesome because it takes some fiddling to make it match my dell monitor at work....It seems to depend on brightness a lot. I just think it looks more like a murky green than a solid green, but that could just be me. According to my camera it's perfect, which is strange.