sounds like an ACPI issue...resolvable by having hp update the bios. eek! I hope you guys get your stuff figured out. I'd call HP and tell them your stuff doesn't work.
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Try asking if the USB ports support version 3. Version is hopefully the magic word
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I really would like to call them.
The big problem is I got mine in Hong Kong and customer service there is basically non-existent. Plus I am in the UK at the moment. Complicates things up dang it.
Fixable?
Can this defect be proven anyway?
Cheers -
i have an i7-820qm on the way, may put it inside the Envy 15, or save it for later...
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strange...i figured they would just route all calls to India. Regardless you bought it from HP call CS until you find someone who will fix it. Just use the USA number.
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I am interested in buying an LE Beats envy with i7-720QM Processor and ATI HD 5830 Graphics.
As the LE has been discontinued for hp's website would anyone know where I could buy it or if anybody would be willing to sell theres?
I can only find the older models on Ebay and Amazon and not the refreshed models, (the one with USB 3.0) which is the one I am after. -
Where did you get it from? I saw some QS versions on ebay for pretty cheap. But they aren't OEM final.
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HP still has it on the quick ship page.
http://www.shopping.hp.com/product/rts_notebook/rts_notebook/1/storefronts/VM249UA%23ABA -
hi. i have solved this.. basically what i did is just make my own Power Plan.. and set everything to never.hehehe.. basically it doesnt work if i just change the hp power plan.so i did create my own..
i really wonder why the monitor just shuts down but doesn't wake up.. also i wonder if theres a button that i should press so that the monitor comes back..hmmm.. -
As I live in the UK, I was wondering if the voltages in the UK the same as the US? Would I need any special adapter for the envy if I was to ship it from the US.
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Pastor John, you can replace the cpu on the envy? I know you could replace ram and HD, but you can replace the CPU?
Can you even replace the video card ? Or even the mobo
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cpu: definitely can replace. I have a PM55 chipset, so can install an i7, the 720 or 820. video card> dunno
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The quick ship probably has the 1st gen of the notebook with ATI 4830 graphics
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The latest i7 processor beat notebooks received where with ATI 5830 graphics and usb 3.0 as confirmed previously on the forum.
I suspect HP is just being lazy with updating all the information on their website.
Do you have any reason to believe otherwise? -
I am not quite sure about this. Quick googling seems to be that the US has 120V instead of our 220-240Vf
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thanks!
But I wonder how you know it is being solved as this just happens completely randomly? -
Almost sounds like another exchange of dialog:
Costello (Customer): Well then who's on first?
Abbott (HP CS): Yes.
Costello (Customer): I mean the fellow's name.
Abbott (HP CS): Who.
Costello (Customer): The guy on first.
Abbott (HP CS): Who.
CosCostello (Customer): The first baseman.
Abbott (HP CS): Who.
Costello (Customer): The guy playing...
Abbott (HP CS): Who is on first!
Costello (Customer): I'm asking you who's on first. -
No worries, all power supplies are auto-sensing 90-240 V. You just need to get a UK wall cord. Mine is a US model, PSU has EU approval marks.
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well i know its fixed because when i leave it now while its downloading and leave it for like an hour it doesnt shut off anymore..
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oh by the way. im having another problem with my envy. just recently i noticed there is a hairline-like scrach on my lcd. i tried wiping it off it didn't budge.. also i tried pressing on it to know if its just a hair or any particle but it won't move. i guess its a defect on the lcd. does anybody here have the same kind of problem?
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could be the horizontal line problem the guys have been talking about. I am sorry I have no further knowledge about this.
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well for me the screen can go off while:
1) I am surfing
2) I am playing game
3) idle
etc...
literally anytime BY CHANCE, which are why I ask how one can prove this...
Good luck to yours anyway! -
Does anyone have an extra 'HP HDMI to VGA Display Adapter'?
I forgot to include it when customizing ENVY online.
Now I realize I will need it to connect to projectors.
Without VGA port capability, I won't be able to use ENVY to do presentations in work.
This adapter is always shown as 'Out of stock' on HP website
http://www.shopping.hp.com/product/computer/categories/cables/1/accessories/NP031AA%23ABA
Not know what to do now..
I bought a cheap HDMI->VGA cable from ebay. It simply does not work. As mentioned below, HDMI(digital)->VGA(analog) is not easy to implement.
I guess most of people here do not meet this problem since they won't use ENVY to connect projectors.
Called HP customer service/sales, they simply did not know when the adapter will be available.
Perhaps, buying an USB->VGA adapter is my last choice. -
Just Google 'HDMI to VGA Display Adapter', there are dozens of aftermarket choices that are much more reasonably priced.
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Those other adapters won't work on the Envy since they require you to have a female VGA plug on your laptop. The HP adapter is unique because it converts a male VGA connection (analog) into a female HDMI connection (digital).
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There's no converter can convert VGA to HDMI.
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actually, there are. They're just expensive
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Which is why it's hard for me to understand why HP left out a VGA port.
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VGA connector is ugly.
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and it's big (kinda)
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It's not really that odd. The vast majority of new monitors don't even support VGA, they are DVI / HDMI. If this was part of their business line then absolutely, it would be a dumb move as a large number of projectors still only sport VGA connectors, but then even these are decreasing in favour of DVI.
Personally I am all in favour of choosing one port over another. In the long term it works in our favour as manufacturers don't need to worry about having a million (ok, three) connections on their display equipment, which should hopefully result in a reduced cost for us consumers. OK, it might only be a marginal saving, but he who cares not about the few pounds / dollars, will end up being in debt most likely. -
The only port I feel missing is displayport. All probook, elitebook, dell xps, thinkpad have it.
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I miss serial ports.....*sniff* I had many a happy hour waiting for my plotter to start.....
Ahhh, those were the days, when REAL machines used PENS to draw! -
I bought a USB to serial from Hongkong last week and it works under windows 7.
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That makes sense since the Envy isn't geared towards business users. I would've like the VGA port since almost all the projectors I use use it and it's an PITA to have to buy all these adapters and cables.
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i have created another power scheme and been using it. Screen just shut off once few minutes ago...
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Check your event log. There's gotta be something in there about what it was last doing before it locked up.
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What exactly do I do...? Thanks
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Will the HP Slim Travel Power Adapter work with the Envy 15? When I Google a PDF compatibility chart from HP, it says it will, but I am doubtful - given that the standard power brick is 120W and is humongous. Has anyone tried the travel adapter, and does put the Envy into limp mode?
I want to have an adapter for home and one for the road, and I'm contemplating if I should use my $50 coupon for an HP big brick adapter, or to get one of these slim adapters. Thoughts? -
Here's the 90W I'm using:
http://www.shopping.hp.com/product/computer/categories/ac_adapters/1/accessories/KG298AA%23ABA
It's a lot smaller than the 120W. -
I'm interested in the answer to this as well. The pdf compatibility chart must be wrong because the wattage doesn't match and the HP Envy 15 isn't listed on the normal description page. That's not saying it won't work, but I don't think HP would want to promise that it works...
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Larsv - thanks. Unfortunately, the link doesn't work? Do you have a P/N you can share? Many thanks. I want to use my $50 coupon on the adapter.
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I would be surprised if this solution is optimal. The only HP slim adapter I could find on HP's site was 65W according to reviews.
Personally, I wouldn't buy anything less than the 120W adapter. Dell undermatched their XPS 16 with a 90W adapter and is now having issues. In fact, almost everyone on their forum is looking for 120W adapters! Maybe you can trade
? HP wouldn't have spent the extra $$ on providing us with a 120W version if it wasn't needed.
Now...if you are going with a base processor, are switching to (1) SSD, and intend to use no external options...well then it might make sense to try and see if a 90W works.
Keep in mind HP touts surge surpression is built-in. Don't try to find the smallest adapter at the expense of your laptop. IMHO it is better to be safe than sorry. -
does anyone know of an invisible shield that works with the envy 15? it's my understanding that Zagg doesn't have one for the envy15 specifically yet, but they make ones for other laptops that might work with this
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Look for KG298AA on the HP USA site.
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The Envy detects which power supply is connected and throttles the CPU based on that. With the 90W you'll see Core i7 720QM multiplier capped at 11x (1.46 GHz) and no turbo boost. Battery charge times might be longer if you run CPU or GPU flat out.
A 90W PSU should be seen as an alternative for mobility. When you need full performance from CPU and GPU at the same time, while charging battery, then a 120W PSU is a better choice. -
I would love to be able to use Apples tiny 85W MBP adapter.
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I really think you should try pushing out the GPU and see how high of a score you can get.
Have you decided if you're going to keep the Envy 15 Beats yet there johnnobts? -
Apple has quality problems with that adapter. It overheats, melts the plastic case. The wire is too thin. It's a tiny bit smaller in volume than HP's and Lenovo's 90W adapter. Not much, really.
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The only reason Apple gets away with a small adapter is because their laptop is based on an old CPU and underpowered GPU.
Most products with this kind of graphics power require this wattage. I just don't know what the big deal is....if you need something lighter and less powerful, get it.
Kind of like buying a Ferrari and then complaining about gas mileage...
*HP Envy 15 Owners Lounge! PART 1*
Discussion in 'HP' started by Serg, Oct 21, 2009.