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    *HP dv6t & dv7t (70XX / 71XX series) IVY BRIDGE Owners Lounge*

    Discussion in 'HP' started by justinkw1, Apr 30, 2012.

  1. ssri

    ssri Notebook Evangelist

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  2. Blorzoga

    Blorzoga Notebook Consultant

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    Just received my dv6t. Dead on arrival. Disk error will not boot at all. On the phone with hp for almost an hr now. No 750 gb 7200 HD available. No fingerprint reader.
     
  3. SHASHANK_BEST

    SHASHANK_BEST Notebook Evangelist

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    lol . A PC without fingerprint reader is impossible . :D
     
  4. Blorzoga

    Blorzoga Notebook Consultant

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    Believe what you want, but it's the truth. I spent about 75 minutes on the phone with HP. They wanted to build me a new one but not all my options are available. There was a dent in the corner of the box so I'm sure FedEx tossed it around and wrecked the HDD. The keyboard has several bulges.. I can slip my fingernail under the top edge in several spots. Very disappointed. Does anyone know if the keyboard can easily be swapped out? There's a screw on the bottom with a picture of a keyboard s I assume you can.
     
  5. anossier

    anossier Notebook Enthusiast

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    No finger print reader? When did u place ur order? I actually like the idea that it can open up a site and enter my login info with a swipe of a finger.
     
  6. Blorzoga

    Blorzoga Notebook Consultant

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    I ordered on 4/30 and I think that option disappeared fairly quickly.
     
  7. sigh

    sigh Notebook Geek

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    Just recieved mine, and it has the retarded keyboard bulges as well. The top part of the keyboard keeps fully popping up and the flex of the keyboard (even with just normal typing) is absolutely unstandable.

    Does anyone know if replacing the keyboard will help or does it mean that the computer body its self is just ruined?

    Also the left and right click keys are aweful and hard to push.

    Mine has a finger pring reader, and I placed my order on the fist of the month.
     
  8. ForeverZen

    ForeverZen Notebook Deity

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    I'd say that is a warped chassis, I don't think that's fixable RMA.

    Did you order a dv6 or dv7, I am getting a dv7 and I had hope that flex wouldn't be as much an issue as the previous models.

    Edit-- Trying to one-hand my dv7 sounds like an old ghost pirate ship creaking and cracking, lmao
     
  9. sigh

    sigh Notebook Geek

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    Well darn :(
    This being the fifth computer I've purchased and had issues with (not all hp, various types) I'm really not wanting to return it.
    Also, what is under the "OPL:" keys? There is a LOT of heat coming from right there... it's not uncomfortably hot but its definitely more heat than i've ever had there.
    Then again, I tend to expect a brand new computer to randomly heat up before factory dust and such settles in.

    Dv6t. It may just be the line being new and the machines needing some breaking in. Or then again, it could be HP being cheap and failing at putting correctly sized keyboards on their machines to save money. >.<
     
  10. ForeverZen

    ForeverZen Notebook Deity

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    If i'm not mistaken according to pictures of the underside of the dv6t I believe that is where the video card is located. And I think you just got a warped chassis that somehow passed inspection. HP is known for for passing garbage through. Asus is much worse though, I went through about 5 g74's before i got a fully functional one.
     
  11. Dan37tz

    Dan37tz Notebook Enthusiast

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    Awww damn it, I wanted the fingerprint reader.

    I guess there will only be a "few" rare ones that actually got the fingerprint reader. booo!!!
     
  12. sigh

    sigh Notebook Geek

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    huh... that could be a a problem if the video card is heating up without even being on. (using integrated graphics)
    and poo, Will a warped chassis bother performance or will it just remain as a visual flaw? I'm in desperate need of a laptop within the next month and by the time I'll be capable of returning it i'll be out of warranty.

    That sucks about the Asus, I'd of bunted the thing out the window by then.

    Also, from a prior conversation, the screen has loads of yellow tint to it. Greens have that pukeish yellow color going on and some reds almost look strait orange.
    Also The music volume equalizer thing is so super obnoxious.... With punk music it doesn't even pay attention to volume, just when the music is more 'intense'
     
  13. Aquitaine

    Aquitaine Notebook Evangelist

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    Just got my dv7. I opened up the bottom to look at the HDD bays thinking that I might at least replace the HDD with my SSD until I can get the caddy needed for the 2nd bay.

    The HDD is actually glued in there, though not very well, but it doesn't looks like they've bundled the wiring somehow and it just vanishes under into the guts of the machine under the plastic (which is the limit of my willingness to take things apart).

    There is a 'HDD 2' port near HDD 1 and what looks like a a spot where you could bury a similar cable between bays 2 and 1, but it's not immediately obvious how you'd actually hook one up. Did someone post a link to the service manual? I haven't had a dv* series before so I don't know if this is usually how it is or not.
     
  14. ForeverZen

    ForeverZen Notebook Deity

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    I don't think that a warped chassis will effect performance per say. But it could be stressing the mobo? I know the 6000 series of dv7s have famously been associated with mobo replacements so that might be one of the causes. But you should rma that man a crooked keyboard would drive me insane. And for the 1000+ you should complain like crazy and try to get a discount.

    That's exactly how dv7s are you always have to buy that damned second cable lol. Newmodeus is where I got the second cord for my dv7-6b57nr they might carry one for the new dv7 but idk.
     
  15. sigh

    sigh Notebook Geek

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    This is all very true, but like I said, I can't be without a laptop for a while. When I was trying to get my Dv6z replaced (they forgot to plug something in, mic, hedphones, webcam, and random other things didn't work), they would not let me keep the old laptop whilst they made me a new one. And now that my bank account is empty thanks to this beast I can no longer just say 'charge me for a new one whilst awaiting this return'. Also the whole it no longer has a finger print reader is killer for me.
    You have no idea how badly I want to send it back and get a new one, but if I want to pay for the laptop, I need it for work.
     
  16. ForeverZen

    ForeverZen Notebook Deity

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    I bought a netbook to do work on while I wait for mine lol. I actually might keep it because its so light and easy to write on lol. It has a radeon graphics card and plays wow on med with 30 fps!
     
  17. Aquitaine

    Aquitaine Notebook Evangelist

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    I ordered a dv7-6000 cable kit from newmodeus because the picture of the dv7-6000 layout looks identical to the dv7-7000. Thanks!
     
  18. ForeverZen

    ForeverZen Notebook Deity

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    I wouldn't advise that as the dv7 6000 cable isn't compatible with the earlier models so I doubt it will be compatible with the new models. You should call them and ask if they know' but I don't think it will work.
     
  19. gr60ED

    gr60ED Notebook Enthusiast

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    I just got my new dv7 7000 today and both the drive caddy and the SATA cable are different from the dv7 6000 series. I had an SSD and a 1TB drive in my dv7 6000, and I was hoping I could just install them in my new laptop, but no joy.

    You could probably make the caddy work by cutting off the 2 screws on it opposite the side where the cable connects, but then the drive could flop around inside the computer a bit, so I wouldn't recommend it. The new caddy has little projections on the sides that slide in underneath a couple of plastic tabs in the drive bays. You have to slide the drive caddy back a little after removing the two retention screws before you can extract it.

    The cable has a couple of projections on the edges that fit into the system board, and they have been reversed or flipped between the 6000 and 7000.

    I can kind of see why HP changed the caddy design, the new version is a little nicer, but I don't know why they had to go and change the cables.
     
  20. sigh

    sigh Notebook Geek

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    hahaha
    Dunno, getting that would require getting an external monitor as well (sub 14in is too small for graphics), and the monitor would be an annoyance to lug around (editing photos and other images on scene). Also I'm not sure one cheap enough would be capable of running a decent sounds system. The last time I tried hooking up a large set of speakers to a netbook, the thing crashed it's sound drivers like mad >.< (I think it was sound drivers... I'm not terribly tech savvy so could of been something else)
     
  21. ForeverZen

    ForeverZen Notebook Deity

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    It's an acer aspire one 722, it has an hdmi port so i assume it can push a bigger display but I haven't tried it. I think with an i5 and a ssd this would be a badazz little netbook lol but yeah the sound is nothing compared to a dv7. And the gaming isn't so bad i've installed two games so far and they run pretty decent and are playable... as long as your face is realllllllly close to the screen lmao. I play both wow and fallen earth with a xbox controller so with this thing I lay down with it on my chest and my hands behind it with the controller it's funny lol
     
  22. Ice H4wk

    Ice H4wk Notebook Consultant

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    Just got my Dv6 six an hour or two ago. Every thing is working smoothly so far. My fan is always on with cool sense on or off, but even with cool sense on it's not loud. I can hear it with cool sense but only if i'm trying to hear it, otherwise i don't here it and continue doing what ever i was doing. With cool sense, off i can still feel that the fan is on, but you cant hear it at all. I had to put my ear an inch away from the vent to hear it.

    Also theirs practically no heat in ether mode. It is noticeable that the laptop is almost completely cold with cool sense on when on my lap. But it cans a really small, neglectable amount of heat with coo l sense off. Really no big deal.

    I'm installing Tribes Ascend right now, and will be able to give you feed back on fps, settings, and temps with numbers hopefully =) I know that tribes isn't exactly a popular game, but its the only game other then civ5 that i have available atm.
     
  23. demonedge

    demonedge Notebook Consultant

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    So my laptop was supposed to come yesterday and they changed the date to TODAY and lo and behold its past 4:30pm and when I called I got the excuse "the freight was late". They said they will "try" to deliver it tomorrow on saturday... sigh.. fedex sucks..
     
  24. sigh

    sigh Notebook Geek

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    bahahaha sounds a fancy rig you got going!
    I'd never be able to deal with that, my eyes would die so hard.
     
  25. gr60ED

    gr60ED Notebook Enthusiast

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    I guess so, rather annoying.

    Anyway, I called HP and ordered the Hard Disk Hardware Kit. It's part number 681976-001 and lists for $56.85. If it's like the 6000 series hardware kit, it will come with both drive caddies and both cables. Again, it would be nice if they sold it with just the parts for a second drive.
     
  26. ForeverZen

    ForeverZen Notebook Deity

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    Tbh I like the idea of a secondary storage drive and I had mine set up that way but it seems that just having the hdd hooked up even if you are booting from a ssd sucks performance.

    The ssd alone boots fast and clean but adding a hdd in there brings performance down, Idk if that matters to you but I just buy dv7's for the screen size and previously they were the only one of the two (dv6/7) to have a subwoofer. The second hdd bay isnt so much a big issue to me as I prefer a usb 3.0 external hdd for my movies etc.
     
  27. SHASHANK_BEST

    SHASHANK_BEST Notebook Evangelist

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    So will fingerprint reader be present in the newly customized laptops .??
     
  28. ForeverZen

    ForeverZen Notebook Deity

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    Looks like they sold out bro, don't see it in the hp description anymore either.
     
  29. SHASHANK_BEST

    SHASHANK_BEST Notebook Evangelist

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    Still shows in their pics for dv6.

    Also listed in features , HP Simple pass ... :D
     
  30. gr60ED

    gr60ED Notebook Enthusiast

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    I didn't experience that with my dv7 6000. I noticed no difference in performance when accessing the SSD whether the hard drive was installed or not. Of course, when I accessed the hard drive, it was a bunch slower the the SSD. Boot up might have been a few seconds longer, but that makes sense since Windows checks all the attached drives when starting.
     
  31. ForeverZen

    ForeverZen Notebook Deity

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    People are reporting their rigs didn't come with finger print readers. After you customize a pc it doesn't show a finger print reader in the config. Hp also shows dv6's as dv7's and sometimes no pictures at all. I wouldn't go by pictures.
     
  32. SHASHANK_BEST

    SHASHANK_BEST Notebook Evangelist

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    chat agent says it has finger print reader .
     
  33. demonedge

    demonedge Notebook Consultant

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    after hearing all this crap about finger print readers missing, rigs getting too hot, speaker quality is crap and the fact that my fedex package seems to be lost in their system, im pretty bummed.

    Is ANYONE pleased with their new machine?
     
  34. SHASHANK_BEST

    SHASHANK_BEST Notebook Evangelist

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    Does anyone has a saved configuration with a 750gb hybrid drive selected .?
    Need that please ....
     
  35. ahalleran

    ahalleran Notebook Enthusiast

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    Looks like that guy is.
     
  36. ForeverZen

    ForeverZen Notebook Deity

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    The dissatisfied customer is the loudest right? Don't let it bother you, pavilions are great computers. And forums tend to bring out the QQ in people.
     
  37. ssri

    ssri Notebook Evangelist

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    NVIDIA GeForce GT 650M - Notebookcheck.net Tech has skyrim listed there running on their test machines at about 1366 x 768 I believe.
     
  38. Blorzoga

    Blorzoga Notebook Consultant

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    Mine has the fp reader but I was told its not available anymore
     
  39. ForeverZen

    ForeverZen Notebook Deity

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    Rule#1 of seeking technical support is not to call the manufacturer lmao.

    But yeah it has a fingerprint reader no matter what. Go spend your money.
     
  40. WonderAboutLaptops

    WonderAboutLaptops Notebook Geek

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    This is ridiculous! The initial page for the dv6tqe says (as it always has) that it includes HP Simple Pass, and the picture clearly shows it there. However, when you customize your laptop the final list of details doesn't list it. Previously, it listed it in the final details in your "cart."

    I just "chatted" with a HP customer service person online and she said it is not an option now. Her excuse about the conflicting information was that they have the right to change product and price and promotion at any time. I pointed out to her that this was known as "bait and switch" or fraud or misrepresentation, as it means we could order a fully upgraded system at a price of $1,500 or whatever and instead they could send us a basic system and charge $1 million or whatever they choose.

    PLEASE - If enough people complain (instead of just typing to each other about it on here), maybe HP will restore that.

    FYI, I had a dv6tqe that had the fingerprint reader and it is definitely useful. I sent it back a few days ago to exchange (because it had a couple issues) and am waiting for mine to be built, but now I am VERY concerned it may not have the fingerprint reader, which will make me send it back yet again! Could those of you who have received your dv6tqe's (the new versions) tell us if yours has the fingerprint reader, and if it does, when did you order it and did it list that on your final invoice?
     
  41. ForeverZen

    ForeverZen Notebook Deity

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    tldr but they just ran out. They will get more soon.
     
  42. Macgyver777

    Macgyver777 Newbie

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    Ordered two of the Dv7t-7000 and they came in today... everything I read on the web said the Dv7 came with the second hard drive caddy but not the cable... so ordered the cables from newmodeus.com and then today found they don't have the caddie. So ordered part # 681976-001 from HP for $45.60 each and we will see if that has everything I need. Guess I should have upgraded to the dual hard drives and just pulled one for the SSD I am putting in the primary bay next week... Just seemed like HP was charging $200 for a $150 750 GB hard drive... but I guess the cost of the second cable/Caddy makes it a wash...

    Machine seems very fast, well built, has the fingerprint reader and I am very happy with the sound and back-lit keyboard. I had a 17" Envy for my mom come in a few months ago and other than the slot load drive and beats knob and aluminum housing, this thing is almost as good. The Envy has more monitor outputs with HDMI and two DisplayPorts... but it was $500 more...
     
  43. WonderAboutLaptops

    WonderAboutLaptops Notebook Geek

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    What does "tldr" mean?

    And please all, when you post that you got your system could you mention if it has the fingerprint reader, when did you order it and was that listed in the details on your HP invoice in your online order confirmation? Thanks!
     
  44. ForeverZen

    ForeverZen Notebook Deity

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    Tldr means too long didn't read. A three paragraph rant about a fingerprint reader isn't nesecary. Hp changes the descriptions around for their products almost daily.
     
  45. WonderAboutLaptops

    WonderAboutLaptops Notebook Geek

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    That's a shame, since detail is often helpful. Regardless, as I said in the post you didn't read, HP's description that has consistently been on the initial page which lists the system basics says it includes the HP Simple Pass.

    You say they ran out and are getting more, was that sarcasm or do you have any recent (as of today) basis for that? To some people this is an element they care about.
     
  46. ForeverZen

    ForeverZen Notebook Deity

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    I have quite a bit of experience dealing with hp. I've ordered 3 or 4 laptops from them. I've never known a pavilion to come without a fingerprint reader. If they ran out but decided to ship the laptop without it I can't say. But it seems a likely scenario.
     
  47. ahalleran

    ahalleran Notebook Enthusiast

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    @The person with a legitimate question:
    If you look at your order and it says "• 720p HD video streaming webcam supports Skype + FingerPrint Reader"

    You should receive a laptop with a finger print reader, if you don't it's a mistake like any wrong part can be a mistake.

    If your order says " HP TrueVision HD Webcam."
    You will not receive a laptop with a finger print reader.
     
  48. ForeverZen

    ForeverZen Notebook Deity

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    That's incorrect. To reiterate hp changes their descriptions around frequently. Some people with a fingerprint reader on their invoice didn't get one. Its up to hp to decide what they will include in the laptops they ship.
     
  49. redsaltire

    redsaltire Newbie

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    Just received my dv6t today and its amazing. Everything is perfect as ordered. The best screen I have ever seen. It is full of the HP bloatware and Norton, but I have since uninstalled a lot. I ordered mine with the 750gb Hybrid and it's crazy how fast it starts. The keyboard is perfect, no flex or warping. If anyone has questions that I can answer, fire away.

    I have avoided HP for years but this is the best I've seen for the money.
     
  50. WonderAboutLaptops

    WonderAboutLaptops Notebook Geek

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    Thanks! That's what I'm asking people to clarify on a real-world basis instead of all of us guessing based on past experience or whatever.

    My original dv6 (which I returned) listed it in the order and had it. My "exchange" that is being built now did not, but the initial description page listed it as one of the features.

    So, it would be helpful if those who have actually received the new ones (not those of us theorizing), would let us know whether theirs came with a fingerprint reader (or not) and whether or not their order listed a fingerprint reader.
     
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