Generally, it's not a FedEx issue. HP fails to provide the necessary paperwork to get the shipment cleared. Mine and 528 other are still sitting in Memphis waiting on HP for the paperwork.
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Hi ya im new to the site, and i love all the info im getting in regards to my laptop i ordered
i had a question though, when you get 10% after a delay how do you get the money back? do they credit the bank account/CC directly, that you bought your laptop from? thanks
original order date: 03/31/2011
original build date : 04/15/2011
1st delay (got useless 15% coupon) new build date: 05/02/2011 -
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I finally got both of my credits refunded to my credit card. So at least they stuck to their word.
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I'm happy that mine was shipped a week early, but I feel kind of sad for all of you other guys whose orders haven't been filled. -
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Only thing I can think is I ordered mine with the 160GB ssd 500GB 7.2k combo. *with the 33 percent off it was worth it. But I mean that configuration seems to not have sold a lot so it isn't like they should be short on the ssd
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They have 1 more day in my mind and then I am canceling. I really wish the sager equiv. didn't have optimus cause it would be an easy choice. -
UPDATE:
Apr 27, 2011 15:58
Departed FedEx location
ANCHORAGE, AK
My second hypothesis was right. They are flying out the shipment tonight, sorting it tonight/tomorrow morning to midmorning, and delivering them as expected. We're in good hands everyone! -
Just Wanted To Let Everyone Know That Mine Is In Memphis!!!!!!!!!!!!!!!
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Wow order delayed again... Ordered on March 20, 2011. Delayed for the 4th time. This is getting on my nerves. New ship date is 5/6/2011.
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04/27/2011 04:13:56PM Agent (Jocelyn T.): "Thank you for contacting HP Home & Home Office Store Chat."
04/27/2011 04:14:01PM Agent (Jocelyn T.): "Hi, my name is Jocelyn. How are you doing today?"
04/27/2011 04:14:13PM Agent (Jocelyn T.): "I thank you for choosing HP products, and you came to the right place to inquire about your concern."
04/27/2011 04:14:37PM Agent (Jocelyn T.): "I understand you would like to know the status of your order. Is that correct?"
04/27/2011 04:14:54PM Juan: "allright, i just wanted to check the order status of my dv7 quad"
04/27/2011 04:15:02PM Juan: "yes"
04/27/2011 04:15:07PM Agent (Jocelyn T.): "Let me check on that. May I place you on hold for two minutes?"
04/27/2011 04:15:18PM Juan: "sure"
04/27/2011 04:17:19PM Agent (Jocelyn T.): "I can see that you purchased an HP Pavilion dv7t Quad Edition customizable Notebook PC, right?"
04/27/2011 04:17:25PM Juan: "yes"
04/27/2011 04:20:21PM Agent (Jocelyn T.): "As I check, you were able to talk to one of our customer service representative and you were informed that the estimated ship date of your product will be on May 2, 2011."
04/27/2011 04:21:33PM Juan: "yes but i've been on several forums and many of their laptops have gotten shipped before the estimated shipping date and i was just checking with you guys since you have not updated the page that i can check my order status"
04/27/2011 04:22:15PM Juan: "it's ridiculous how others who ordered the dv7 after i did have already gotten their laptops"
04/27/2011 04:22:35PM Agent (Jocelyn T.): "The estimated shipping schedule of your notebook remains the same, Juan. and should there be any changes rest assured you will be informed accordingly."
04/27/2011 04:23:10PM Session Ended
i'm sooooo close to just completely flipping out on one of these people, specially this person giving me smarts @$$ answers. I'm happy to hear that many of you either have your computer on the way or already have it but it's so frustrating specially since i was one of those who ordered in march. Ordered a Dv7 8 gigs,, 1 gb GDDR% Radeon HD 6770M, i7-2820, 640 GB 7200RPM, and no bluetooth...... -
Today is another day that came and went, with no information on my laptop that was supposed to ship on the 26th. In two days it will be a month since I placed my order (I ordered on 3/29.) I thought all the laptops where beginging to ship but I guess i am unlucky. Does anyone who recently got a 3rd or 4th delay know if they are offering further discounts for more delays?
Also: I feel for all of the people who have earlier ship dates than mine and still haven't shipped. It is ridiculous that this isn't being run in a first-come first-serve method. -
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My dv7t shipped August 24 n I ordered march 25
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Next time you chat with them answer there questions for them. Because you know they just type off the script. Its pretty funny. -
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Does anybody happen to know what time in china the fedex plane takes off to anchorage? IIRC they are 13 hours ahead of CST (Minneapolis).
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I ordered Mine on 4/11 and received my shipping notification today with defex tracking info. The original estimated ship date was May 3rd.
Dvt7 btw -
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. Would you mind telling me your main system specs? I'm most interested in which battery or batteries you ordered. Thanks.
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My April 10 dv7 just got shipped. YUS.
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. We shall see.
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2nd generation Intel(R) Quad Core(TM) i7-2630QM (2.0 GHz, 6MB L3 Cache) w/Turbo Boost up to 2.9 GHz
1GB GDDR5 Radeon(TM) HD 6770M Graphics [HDMI, VGA]
FREE Upgrade to 8GB DDR3 System Memory (2 Dimm)
FREE Upgrade to 750GB 5400RPM Hard Drive with HP ProtectSmart Hard Drive Protection
No Additional Office Software
FREE Upgrade to Norton Internet Security(TM) 2011 - 15 Month Subscription (activation required)
6-Cell Lithium-Ion Battery (standard) - Up to 5.25 hours of battery life +++
17.3" diagonal HD+ HP BrightView LED Display (1600 x 900)
FREE Upgrade to Blu-ray player & SuperMulti DVD burner
HP TrueVision HD Webcam with Integrated Digital Microphone and HP SimplePass Fingerprint Reader
Intel 802.11b/g/n WLAN
Standard Keyboard
HP Home & Home Office Store in-box envelope
Estimated build date: May 3, 2011
Shows as shipped on 4/27/11, but tracking isnt showing up in fedex, which is normal if it just shipped. Didnt select the 2 days shipping -
Apr 27, 2011 9:35 PM Arrived at FedEx location OAKLAND, CA
Apr 27, 2011 4:30 PM Departed FedEx location ANCHORAGE, AK
Apr 27, 2011 12:21 PM Int'l shipment release ANCHORAGE, AK
Now 100% sure that I'm going to get my laptop tomorrow. Fedex rocks!!! -
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I'm sorry to hear about your order OP.
My DV6 is supposed to ship today and I don't think that it will. -
Checked on my computer and it's stuck on a clearance delay in Alaska. Any word on how long is should be there? I know about a week ago some were stuck for over 3 days but I was hoping that recently times were shorter.
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And I got two 10% discounts not because I asked for them, but because I demanded them. I am a computer contractor, and I cannot give my clients dates and have HP back out of them at the last moment. I look unprofessional and undependable, so I pass the savings on to my client(s) to help save face.
Errr...at least that is what I told HP. Same story I always use. Works like a charm. -
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When are they going to get around to shipping the 3/23 orders??? -
Ordered a dv6t on 4/2, original build date of 4/25, delayed now to 5/5.
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Update:
Apr 28, 2011 7:54 AM
At local FedEx facility
HAMILTON, NJ
Apr 28, 2011 6:22 AM
Departed FedEx location
NEWARK, NJ
Apr 28, 2011 2:34 AM
Arrived at FedEx location
NEWARK, NJ
I'm a happy camper. -
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HP dv6t, dv7t Select Edition / Quad Edition (6XXX series) order status discussion
Discussion in 'HP' started by Karant-rex, Apr 16, 2011.