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    HP dv6t, dv7t Select Edition / Quad Edition (6XXX series) order status discussion

    Discussion in 'HP' started by Karant-rex, Apr 16, 2011.

  1. zzyz

    zzyz Notebook Geek

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    Generally, it's not a FedEx issue. HP fails to provide the necessary paperwork to get the shipment cleared. Mine and 528 other are still sitting in Memphis waiting on HP for the paperwork.
     
  2. JudenN

    JudenN Notebook Guru

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    I believe in your prediction. I'm in CA, close time zone with Alaska, I guess I may get my baby tomorrow...
     
  3. Bag3l

    Bag3l Notebook Evangelist

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    Depends on which sorting facilities they want to use!
     
  4. saladin416

    saladin416 Notebook Guru

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    Hi ya im new to the site, and i love all the info im getting in regards to my laptop i ordered

    i had a question though, when you get 10% after a delay how do you get the money back? do they credit the bank account/CC directly, that you bought your laptop from? thanks



    original order date: 03/31/2011
    original build date : 04/15/2011
    1st delay (got useless 15% coupon) new build date: 05/02/2011 :(
     
  5. Bag3l

    Bag3l Notebook Evangelist

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    The thing is that it's only 2:04pm in Alaska right now... why can't they fly it out today? It's been released from Customs :(
     
  6. Rigwald

    Rigwald Notebook Geek

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    You get the credit back on your account you used to buy it (cc, paypal, etc...). It happens immediately after your computer ships.
     
  7. Fizzix

    Fizzix Notebook Geek

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    I finally got both of my credits refunded to my credit card. So at least they stuck to their word.
     
  8. Etopn23

    Etopn23 Notebook Guru

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    Ordered mine on the same day - with the same expected ship date. Mine also was sent out early - got my fedex tracking number and everything.

    I'm happy that mine was shipped a week early, but I feel kind of sad for all of you other guys whose orders haven't been filled.
     
  9. Tahoe1

    Tahoe1 Notebook Consultant

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    Is yours a dv7t or dv6t?
     
  10. fission

    fission Notebook Guru

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    Only thing I can think is I ordered mine with the 160GB ssd 500GB 7.2k combo. *with the 33 percent off it was worth it. But I mean that configuration seems to not have sold a lot so it isn't like they should be short on the ssd :(.

    They have 1 more day in my mind and then I am canceling. I really wish the sager equiv. didn't have optimus cause it would be an easy choice.
     
  11. Bag3l

    Bag3l Notebook Evangelist

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    UPDATE:

    Apr 27, 2011 15:58
    Departed FedEx location
    ANCHORAGE, AK

    My second hypothesis was right. They are flying out the shipment tonight, sorting it tonight/tomorrow morning to midmorning, and delivering them as expected. We're in good hands everyone!
     
  12. Schnit

    Schnit Notebook Guru

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    Just Wanted To Let Everyone Know That Mine Is In Memphis!!!!!!!!!!!!!!!
     
  13. Etopn23

    Etopn23 Notebook Guru

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    Dv6tqe

    /10char
     
  14. Abyss Impact

    Abyss Impact Notebook Geek

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    Wow order delayed again... Ordered on March 20, 2011. Delayed for the 4th time. This is getting on my nerves. New ship date is 5/6/2011.
     
  15. homerlex

    homerlex Notebook Guru

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    Dang - Did you get another 10% off?
     
  16. Bag3l

    Bag3l Notebook Evangelist

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    That's extremely abnormal... March 20 is really early.
     
  17. pfati333

    pfati333 Notebook Enthusiast

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    04/27/2011 04:13:56PM Agent (Jocelyn T.): "Thank you for contacting HP Home & Home Office Store Chat."
    04/27/2011 04:14:01PM Agent (Jocelyn T.): "Hi, my name is Jocelyn. How are you doing today?"
    04/27/2011 04:14:13PM Agent (Jocelyn T.): "I thank you for choosing HP products, and you came to the right place to inquire about your concern."
    04/27/2011 04:14:37PM Agent (Jocelyn T.): "I understand you would like to know the status of your order. Is that correct?"
    04/27/2011 04:14:54PM Juan: "allright, i just wanted to check the order status of my dv7 quad"
    04/27/2011 04:15:02PM Juan: "yes"
    04/27/2011 04:15:07PM Agent (Jocelyn T.): "Let me check on that. May I place you on hold for two minutes?"
    04/27/2011 04:15:18PM Juan: "sure"
    04/27/2011 04:17:19PM Agent (Jocelyn T.): "I can see that you purchased an HP Pavilion dv7t Quad Edition customizable Notebook PC, right?"
    04/27/2011 04:17:25PM Juan: "yes"
    04/27/2011 04:20:21PM Agent (Jocelyn T.): "As I check, you were able to talk to one of our customer service representative and you were informed that the estimated ship date of your product will be on May 2, 2011."
    04/27/2011 04:21:33PM Juan: "yes but i've been on several forums and many of their laptops have gotten shipped before the estimated shipping date and i was just checking with you guys since you have not updated the page that i can check my order status"
    04/27/2011 04:22:15PM Juan: "it's ridiculous how others who ordered the dv7 after i did have already gotten their laptops"
    04/27/2011 04:22:35PM Agent (Jocelyn T.): "The estimated shipping schedule of your notebook remains the same, Juan. and should there be any changes rest assured you will be informed accordingly."
    04/27/2011 04:23:10PM Session Ended


    i'm sooooo close to just completely flipping out on one of these people, specially this person giving me smarts @$$ answers. I'm happy to hear that many of you either have your computer on the way or already have it but it's so frustrating specially since i was one of those who ordered in march. Ordered a Dv7 8 gigs,, 1 gb GDDR% Radeon HD 6770M, i7-2820, 640 GB 7200RPM, and no bluetooth......
     
  18. dleonard1122

    dleonard1122 Notebook Geek

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    Today is another day that came and went, with no information on my laptop that was supposed to ship on the 26th. In two days it will be a month since I placed my order (I ordered on 3/29.) I thought all the laptops where beginging to ship but I guess i am unlucky. Does anyone who recently got a 3rd or 4th delay know if they are offering further discounts for more delays?

    Also: I feel for all of the people who have earlier ship dates than mine and still haven't shipped. It is ridiculous that this isn't being run in a first-come first-serve method.
     
  19. Bag3l

    Bag3l Notebook Evangelist

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    Not many dv7t's have shipped, if at all. It looks like all the dv6ts are going first.
     
  20. pantresazer

    pantresazer Notebook Consultant

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    My dv7t shipped August 24 n I ordered march 25
     
  21. fission

    fission Notebook Guru

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    Next time you chat with them answer there questions for them. Because you know they just type off the script. Its pretty funny.
     
  22. pfati333

    pfati333 Notebook Enthusiast

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    i gave all the info they ask for in my question and last time they still asked for it....... lol........ i've also noticed that every single person i've chatted to is a female
     
  23. drbugs

    drbugs Notebook Consultant

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    Does anybody happen to know what time in china the fedex plane takes off to anchorage? IIRC they are 13 hours ahead of CST (Minneapolis).
     
  24. Bag3l

    Bag3l Notebook Evangelist

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    Mine was 3am
     
  25. dabezt1

    dabezt1 Notebook Enthusiast

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    I ordered Mine on 4/11 and received my shipping notification today with defex tracking info. The original estimated ship date was May 3rd.

    Dvt7 btw
     
  26. Tahoe1

    Tahoe1 Notebook Consultant

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    Now I am bummed...ordered my dv6t on 4/10 and no word yet. Original estimate 5/3.
     
  27. APCalculus

    APCalculus Notebook Enthusiast

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    Awesome. I also ordered a dv7t, so I hope this is a trend;well, I want it to be either very early or late enough to get 10% off :D . Would you mind telling me your main system specs? I'm most interested in which battery or batteries you ordered. Thanks.
     
  28. CorkyBravo

    CorkyBravo Notebook Enthusiast

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    My April 10 dv7 just got shipped. YUS.
     
  29. CrusherW9

    CrusherW9 Notebook Enthusiast

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    I ordered mine on 4/11. Hopefully we will hear some good news soon! I've read through the past 15 or so pages and it seems to be that HP has been working things out and getting their laptops shipped :) . We shall see.
     
  30. dabezt1

    dabezt1 Notebook Enthusiast

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    • Genuine Windows 7 Home Premium 64-bit
    • 2nd generation Intel(R) Quad Core(TM) i7-2630QM (2.0 GHz, 6MB L3 Cache) w/Turbo Boost up to 2.9 GHz
    • 1GB GDDR5 Radeon(TM) HD 6770M Graphics [HDMI, VGA]
    • FREE Upgrade to 8GB DDR3 System Memory (2 Dimm)
    • FREE Upgrade to 750GB 5400RPM Hard Drive with HP ProtectSmart Hard Drive Protection
    • No Additional Office Software
    • FREE Upgrade to Norton Internet Security(TM) 2011 - 15 Month Subscription (activation required)
    • 6-Cell Lithium-Ion Battery (standard) - Up to 5.25 hours of battery life +++
    • 17.3" diagonal HD+ HP BrightView LED Display (1600 x 900)
    • FREE Upgrade to Blu-ray player & SuperMulti DVD burner
    • HP TrueVision HD Webcam with Integrated Digital Microphone and HP SimplePass Fingerprint Reader
    • Intel 802.11b/g/n WLAN
    • Standard Keyboard
    • HP Home & Home Office Store in-box envelope
    Estimated build date: May 3, 2011

    Shows as shipped on 4/27/11, but tracking isnt showing up in fedex, which is normal if it just shipped. Didnt select the 2 days shipping
     
  31. JudenN

    JudenN Notebook Guru

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    Apr 27, 2011 9:35 PM Arrived at FedEx location OAKLAND, CA
    Apr 27, 2011 4:30 PM Departed FedEx location ANCHORAGE, AK
    Apr 27, 2011 12:21 PM Int'l shipment release ANCHORAGE, AK

    Now 100% sure that I'm going to get my laptop tomorrow. Fedex rocks!!!
     
  32. Izagaia

    Izagaia Notebook Evangelist

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    I know. But truthfully, I had just come into a new job recently with a fantastic quarterly bonus program! Basically, my little shopping spree with HP was more along the lines of say when you were a kid watching those saturday morning cartoons. When all of sudden you come across an ad for a sweepstakes at your local toy store (or something like that). Suddenly you just lose your mind thinking what if you won and what you would do if you had just five minutes to pick out anthing you wanted to fill that shopping cart. I had the cash. I probably will never again have this kind of opportunity and my wife was very supportive and onboard with my little resurgance of adolecense. So I got exactly what I wanted with all the "bells and whistles". I most likely could have saved close $500 to $1000 USD if I used eBay or purchase comparable third-party items. But hell... its only money and given the opportunity, I am sure (provided you had the means to comfortably do so) many would have done the same.
     
  33. Zarilenth

    Zarilenth Notebook Enthusiast

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    I'm sorry to hear about your order OP.
    My DV6 is supposed to ship today and I don't think that it will. :(
     
  34. Standarsh1983

    Standarsh1983 Newbie

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    Checked on my computer and it's stuck on a clearance delay in Alaska. Any word on how long is should be there? I know about a week ago some were stuck for over 3 days but I was hoping that recently times were shorter.
     
  35. Binarygeek

    Binarygeek Notebook Enthusiast

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    Well now...what do you know? HP just let me know the rascal shipped. :D

    And I got two 10% discounts not because I asked for them, but because I demanded them. I am a computer contractor, and I cannot give my clients dates and have HP back out of them at the last moment. I look unprofessional and undependable, so I pass the savings on to my client(s) to help save face.

    Errr...at least that is what I told HP. Same story I always use. Works like a charm. ;)
     
  36. homerlex

    homerlex Notebook Guru

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    Nice to see someone with a dv7t order date near mine (2 days before) ship.
     
  37. taxmantoo

    taxmantoo Notebook Evangelist

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    OK, they were working on the 3/21 dv7s earlier this week, while simultaneously shipping the 4/10 dv7s. Now they're shipping the 3/26 and 4/11 dv7s.
    When are they going to get around to shipping the 3/23 orders???
     
  38. AmericaWestCMH

    AmericaWestCMH Newbie

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    Ordered a dv6t on 4/2, original build date of 4/25, delayed now to 5/5.
     
  39. Binarygeek

    Binarygeek Notebook Enthusiast

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    Yeah, those 4/10 orders confused me a bit as well. I just figured there was a single component in my order (maybe the 640GB 7200 rpm drive...) that they were having a difficult time getting.
     
  40. Bag3l

    Bag3l Notebook Evangelist

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    Clearance Delay lasted about 3 days for me.

    Update:

    Apr 28, 2011 7:54 AM
    At local FedEx facility
    HAMILTON, NJ
    Apr 28, 2011 6:22 AM
    Departed FedEx location
    NEWARK, NJ
    Apr 28, 2011 2:34 AM
    Arrived at FedEx location
    NEWARK, NJ

    I'm a happy camper.
     
  41. taxmantoo

    taxmantoo Notebook Evangelist

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    One of the shipped 4/10 orders was identical to mine, except he ordered the 9 cell, and I ordered 9+6 cell. Makes me wonder if batteries are the bottleneck and they'd rather ship two computers with two batteries than ship one computer with two batteries. But if that were the case, why are they still offering two batteries for $60? They did drop the price of the 9 cell to $21, which makes the 9+6 less attractive at $60.
     
  42. homerlex

    homerlex Notebook Guru

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    ... then they could have shipped mine (just one 6 cell)
     
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