High Pitched Noise from new Pavilions

Is this whining, besides causing the user headaches, a sign that the processor is wack, or is this noise normal for operation? I seem to be the only one not bothered by it, but curious if it's affecting the health of the laptop.

 

I have the same problem with my dv2000t and I just got it back from getting the system board replaced. I just spent nearly an hour trying to explain to HP support what it is I'm dealing with and they told me 1. update the driver; Doesn't work, I even use an external audio interface and the sound bleeds through. 2. Get speakers that are usb high definition. I run my speakers through an external amp and then amp gets its from the rca jack that runs from the interface. Even when I run an 1/8 to rca cord it sounds terrible. So it's a bigger problem than the sound device on the computer. Worst part is I bought it for audio production and I can't even use it without driving myself crazy. I did however run the rmclock and it seems to work. The usb method didn't. Any drawbacks to this?

 

Did anyone try this link:
http://h10025.www1.hp.com/ewfrf/wc/...e=c00385615&cc=us&lc=en&dlc=en&dlc=en&lang=en
"Max Battery" option seems to be working for me.

And does anyone have similar a sound coming from the left side of the keyboard when typing (kind of a slight vibration)? Or am I obsessive?

 

I have the same problem with my new dv6103 nr , I installed rmclock, takes the buzzing away, but I'm just worried about running it at 100% all the time.
Thinking about taking it back to best buy to exange it and see if a different one doesn't do it. Any suggestions?

 

Guys, to go around the problem won't solve ANYTHING...

Everyone all over the world that bought this new pavilion series had to face those issues.
HP is not serious at all! They let people buy products with known issues without to take serious provisions! Just because of the MARKET LAW! TO SALE!

I owned the dv9000 series and the best thing i could do was to warn HP with my Advocat and be refunded.

Rmclock and other stuff just obviate the problem but do not solve it!

So make HP to hear YOUR VOICE!

and good luck

 

Wow. I was about to buy a 9000t.

This thread cured me. Now I don't know what to buy, after having horrible experiences with both Dell and Sony ...

Sigh! Doesn't anyone make quality products anymore? Or is everything low-as-you-can-go sh1t from some Chinese sweatshop?

 

Just thinking aloud: I think I'll wait a few more years, maybe even 5 years, then go back to desktops, once this phase of low quality trash has worked its way through the market. Hopefully there'll be a return to quality in some spheres, or at least you'll be able to identify what companies are producing quality components by then. The market is immature, unsettled, full of flux. That should change, hopefully. I'll build my own PC from components known to be high quality; a Linux-friendly machine would be the way to go (Vista has nasty DRM issues), so graphics cards with open drivers would be necessary. Like the other poster above, I've had to return an unbelievable amount of things I've bought in the last few years due to poor quality and defects: cars (Mazda!), fridges, washing machines, TVs, boots, computers (Dell and Sony) .. the list is endless. The "Made in China" tag is usually a portent of bad things to come, but not always. Tons of junk is being dumped on the market with virtually no quality assurance testing. It's ugly. It's time to start sitting on one's hands, and keeping one's wallet closed.

 

Some times I hear the high pitched noise every one is complaining about on my new DV2000z, and that doesn't bother me. I don't think it will affect the health of the computer, after i read this thread i checked my zv5000 with an AMD 64 and since i use Rmclock i did not realized that it also had the noise when Rmclock is not runing. I also agree with Mamba in the fact that today's market is full of junk with a lot of advertisements, making it hard to pick the good quality stuff when buying something. Plus the fact that all or almost all the manufacturer are using the cheap labor in order to me make the parts that they use in all electronic devices( Computers, TVs,.....etc), make it even worst since we don't know any more if we are getting good quality or bad quality under a "very good Brand" name.

 

I got me a dv9000 and its has been the quietest notebook i have owned

guess I am lucky

 

The high pitched squel everyone is hearing is the way the notebook is conserving power and such. Either turn all the USB ports on all the time or download RMclock and turn the CPU full throttle all the time. Both of these options has solved the high pitched noise coming from the machines for various people.

 

I too just bought a dv6000 w/ 1.8 GH processor and 1G RA. I too had the high pitched wine sound. I went through HP online support twice and the first time they also said to download a new BIOS...but I had the most current version on my computer, so no help there. the second time they just told me to send it back which I am reluctant to do.
This thread and the recommendations have helped. I first changed the USB settings and noticed a sequential decrease in the wine with each successive port I turned off. It is now a much more manageable wine... I also downloaded the RMClock and that did 'fix' or end the wine, but I am not willing to let the CPU run at maximum. This seems like a short-term fix with longer term problems possible. Thanks all for the threads, you have ceased my maddening high pitched noise !!

I may try to turn off more USB connections to reduce the last bit of noise.

 

Try turning ON all the USB ports instead of letting the system turn them off when not being used. Thats what ceased my squel. As for the CPU always being on it will cause no harm to the system. It will however increase idle temp in the core but it will still be running well below where it runs when not idling and well within operating specs.

 

Did I say turn off? I meant turning them on, by unclicking them (hence my mistake)...sorry!

 

No problems. Try turning them all on and RMclock off and see if the noise completely goes away. Once I tried that I no longer had a need for RMclock.

 

Hi!

Well i want to share my pavilion "experience" with you...

I recently bought a Hp pavilion dv6135nr at Best Buy with:

1.66GHz Core 2 Duo
2048MB 667mhz DDR2 RAM of system memory ( 2 Dimm )
120GB 5400RPM (SATA)
15.4 WXGA Screen with Brightview
HP's Imprint Finish
Light Scribe DVD RW
Intel PRO Wireless ( No Bluetooth )

When i turned on the computer for the very first time i noticed the famous "Whine" and i started worrying myself immediately.

I've tried everything to solve this Issue and only Installing RM Clock utility seems to solve the problem to me.

But here's my worry: if my idle tempreatures went from 33c and 35c to 35c 38c. can these temperature changes affect or harm the computer motherboard or something inside the laptop??????

I only use my computer at school and home for little tasks.

Also. I noticed that with RM Clock Off the CPU Usage is almost 0% when Idle. Now, when RM Clock running the CPU Usage is 100% all the time no matter what.

Can this harm the Computer?????

Well I Hope some of you could tell me.

 

If you have you enabled 'Run HLT command when system is idle' check box, then task manager showing 100% usage is normal since RM Clock basically steals idle time from the OS and constantly sets the processor to a C1 sleep state. Many people have found setting this to C1 state solves the high pitch noise issue. The only drawback here is that doing this does not allow the processor to step down to deeper C2/C3 sleep states. Hence your cpu might be a few degress warmer at idle & 38C is not hot enough to do any damage to your system.

 

doesn't it also significantly reduce battery life?

 

Yes, theoretically it should since the cpu wont step down to deeper sleep states.

 

guys i did all tehse things and the pitcjwas gone,but 1st what about battery life ,and 2nd i noticed more fan action when did that,is that normal or what??

 

All right, I previously had these same issues and so I read through this post and downloaded the RMClock and then unclicked the USB buttons and would like to see if the noise would come back if I got rid of the RMClock. How would I go about doing this, as I see no way to uninstall it?

 

I hope this happens, but I fear we are headed for the day when even a US Dollar Bill will have stamped on it PRINTED IN CHINA (or HECHO EN MEXICO)

I'm looking here for information on the DV9000 series. I bought a DV8000 from Costco a few months ago and was thinking of exchanging it for the DV9000 because of keyboard issues (and now the fan is getting loud and very annoying). But given the problems I've read here for the DV9000, I think I'm better sticking with the DV8000 for now, even despite it's terrible design flaws such as putting the USB ports right where the cables are in the way of working, lack of a button to turn off the touchpad, etc. I am going to try RMClock and fanspeed to see if that helps me. Anyway, to those dealing with this DV9000 problem, my condolences...and also thank you for posting your experiences they are helpful. I am really disappointed to see HP go down the tubes. It used to be that the point of competition was to provide a BETTER quality product (and a lower price was not a given but might have been a by-product; however, you were usually able to justify a higher price with the ensuing better quality). But unfortunately it looks like those days are now long gone. Seems the point of competition now is who can have the best earnings report, make sure the CEO gets at least 100 million in bonuses and options, and by the way it's OK screw the customer, they just come last. Frankly, it's disgraceful.

 

After my system was running nice and quiet by using RMClock and the USB trick the whine suddenly appeared again. I realized that I had turned of the webcam from the icon in the system tray and when I turned it back on, voila! The whine disappeared and it is back to silent computing again. Just something to check for those that can't seem to get rid of it with the other tricks.

 

LOL! So this is the annoying high pitched noise you guys are talking....holy crap is it annoying.

Here's the deal, I just received my laptop 2 days ago with Windows XP MCE, and it was VERY quiet, and I was like "hmm, I wonder what this noise people are talking about is"

The computer came with Bios F.13, but the HP website only offers F.06 which I thought was weird.

Anyways, I had NO problems ever with the noise on XP, but last night I created a new partition and installed Windows Vista Ultimate, so I'm running a dual boot of XP MCE and Vista.

On Vista, I FINALLY got that high pitched noise you guys are talking about. I checked the USB Root Hub properties, but the option I need to uncheck was already unchecked, so I was stumped. I haven't done RMClock yet because I'm not sure if I wanna have my CPU running at 2.0Ghz instead of 1.0Ghz, when I'm not really doing anything on the computer.

Can anyone come up with any kind of reasoning on why XP (pre-installed from HP) doesn't have the whine, but Vista does? Maybe HP fixed the whine problem before they shipped it out to me. That's the only thing I can think of.

 

RMCLOCK worked. Praise the Lord!

I have a dv6000t and called hp support and got someone from India who uninstalled/reinistalled my sound and had me reboot the computer a few times. The high pitch whine didn't go away. So the tech said to do a recovery install of windows. Where do they get these people?

So I installed RMCLOCK and that did the trick.

Maybe this high pitch sound can only be heard by certain ages? It reminds me of the ring tone that only kids and young people can hear.

I'm curious of peoples ages who are noticing this sound. I'm 26.

Does anyone know any good lawyers? Maybe there might be a future recall or permanent fix issued on these laptops.

 

I've got a permanent fix.




I decided not to buy it in the first place.

 

Thats the best fix i ever heard about

 

Hello everybody,

Can anyone here test for us : TEST Mercury / Gemini 1.x System BIOS Release Version F.14 sp34671.exe from HP.com ?
It's seems that it's a fix for this problem.
You can find this update in your HP.com drivers list depend on your laptops model.

Thank you.
Craig.

 

I see that bios update listed for the 9000 series but not for the 6000. They are supposed to be almost identical but why wouldn't HP issue it for both if that was the case?

 

Good day

I have loaded the F14 bios on my DV 6000 notebook, and the annoying sound is definitely not as prominent as it used to be. The only problem now is that the fan runs all of the time.


Kind regards

Nev

 

Can you provide the link to the f14 bios? I searched HP.com and found the page with no download link. I wonder if they removed it.

Anyways, I found out why this is happening. Here is the info:

The Buzz

While reviewing the unit, a high pitched buzzing sound could be heard from the notebook as soon as the Microsoft Windows Logo splash screen was displayed during boot up - and it sure didn't sound like any exhaust fan that we have heard before. We muted the speakers and even went to the extent of uninstalling the sounds drivers to ensure it wasn't the speaker, but still the buzzing persisted. Even though faint, it got especially annoying in very quiet environments. This we thought was unacceptable.

Initially believing that we received a faulty unit, we however stumbled upon some interesting details regarding this issue. It may seem that this problem is more widespread and affects several HP Pavilion lines, though there have been reports of similar issues spanning across different brands as well. After more trawling, we found out that it is apparently caused by power supply capacitors in the notebook that resonate under certain power configurations and thus, producing an audible buzz. This problem seems limited to notebooks as it is tied to their idling and power saving features.

Nope. The high pitch buzzing sound sure didn't originate from the cooler found just below these grills. It was apparently caused by capacitors resonating under certain power configurations.

Searching for a solution, it was suggested by HP's US website that through using a different power scheme such as Portable/Laptop and Max Battery, "Best results can be yielded" - as quoted from HP's webpage. However this is at best a crude workaround, as it doesn't guarantee complete success.

Even though RightMark CPU Clock/Power Utility was the most effective solution at silencing the high pitch buzzing sound, it is still not a complete solution.

Even after we tried HP's suggested solution, a slight buzz could still be heard. Digging even deeper, one remedy to this situation seems to be in a program called RightMark CPU Clock Utility, which can be used to throttle the CPU via GUI. The one feature that helps tame the buzzing in the dv9014tx is to check the "Run HLT command when OS is idle" option. Crazy as it sounds, this does work! If you're wondering why we are exclaiming, the "Run HLT command ..." is a native feature built into the Windows operating system ever since Windows 2000 came upon us. So running this utility and enabling this option sounds redundant to us, but for some reason, it nails the issue for this notebook. Still, this is a temporary workaround and does not address the root cause of the issue. Time will tell if HP (and other effected brands) will try to solve this issue for good.

http://www.hardwarezone.com/articles/print.php?cid=14&id=2168

 

Hi Everyone-

I just finish chatting with an online HP tech and it appears that Version F.14 was removed because it caused more problems.

There should be a new one available in a few days.

 

I installed the F.14 bios (my dv9000 came with the F.08) so far I dont I have noticed the high pitch noise tho it wasnt as prominent with mine as with many others I must say. would be good if they could find a solution to this rather than a workaround.

 

Wow, as a consumer I'd say this is unacceptable - I've been perusing this thread and the one thing that is being missed is that all of the "workarounds" only serve to sacrifice battery life when disconnected from AC power. Disabling the ability for the USB hub to power down keeps the system from going into lower sleep states and the RMClock utility sounds like it effectively removes the ability for the system to throttle back via the Intel SpeedStep features that you've paid for.

Has anyone tried escalating this within HP? Disabling functionality to obtain a usable product is hardly good business much less good customer service.

Brad Turner
Prospective, yet cautious HP owner

 

It sucks that this is affecting many HP owners. Maybe it will be like a Dell Battery Recall. Does anyone know an lawyers.

By the way, there is a new bio (f.15) for the dv6000t at http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&dlc=en&product=3224055&os=228&lang=en

When I get home this evening, I'm going to see if this fixes the high pitch noise.

 

Good find, thanks.

Enhancements



Updates the BIOS to meet the requirements for a Microsoft Vista Premium Operating System Ready PC.

Adds ability to enable or disable the "Intel CPU C4" function from the BIOS Setup menu (F10).



I'm guessing if you Disable the C4 funtion, the high pitched noise will be gone?

 

its on the dv9081ea software page too and thats the model I got so ill try it out and see if theres anything good.

 

I installed this bios update today on my dv6000t. While it's not -completely- gone, it has drastically reduced the whine: it is just barely audible now and does not seem to be constantly changing pitch and volume as before. The other change I also immediately noticed was with the fan: it now seems to have a slower or more gradual change in speed and seems "stepless". It has a much lower "initial" speed now and can barely be heard. Previously, it seemed to increase and decrease in "steps" from high to low and back.

 

lol! i was wondering what the sound was now i know **** its annoying...

 

so williston did this reduction in the noise and fan happen after u updated the bios and disabled C4 or you havent disabled C4 yet? I havent done that myself but do notice a slight reduction in the noise.

 

Shame ON HP!!

Hp should pay back half price of the notebook to its customers.
I did it through my Advocat (i have been refunded of the total price!!)
People here in Italy are doing a petition against the company for the fake products and the LOW - LEVEL of the capacity to solve the Problem.

 

I installed the bios update hoping it might address the whine problem and also knowing from past experience they usually tweek other things that are included but not documented in the update. I noticed those two differences right after installing the update and re-starting. I haven't messed with that "C4" setting because I have no idea what it is. The fan is definitely acting different (better IMO): it's still cycling on-and-off at about the same rate as before, but the lowest speed seems "lower".

 

I installed the new F15 bios and the C4 option had not effect on my whine when enabled or disabled. The USB and RMClock trick completely silence it though as they did before the upgrade.

 

I'm planning on returning my laptop. This really bites!

 

Anyone has a RMclock version for VISTA which works fine ?
Else, is there any solution for users with Vista ?

Thank you

 

How ironic, I googled noise from HP laptop and this is what I come across.

I ordered the dv9000t with the core 2 duo 2.0 GHz and 2 GB ram. Spent over 1500 as a Christmas gift to myself. Day two I heard the noise. It could have been day one but I don't really remember as I was excited to play with my very first laptop. 2.5 weeks go by and I contact HP support and they asked me to dl the BIOS driver. I had the latest so I didn't bother. They said I'd receive a box to ship my laptop to a facility. After a week of not receiving the shipping box, I contact them only to find out they lost all my info. So basically, start back from the beginning. Needless to say, I was not impressed from the level of service I was receiving. I agree with everyone that says why do this and that to remedy the problem when the problem shouldn't be there in the first place. I still haven't shipped it yet as I can't afford any downtime with my laptop. But has anyone returned it to a service center and found a fix?

 

I got the second best fix.


I returned mine. =D

 

How did you do that? I bought mine from HP, any way to do this?

 

I would still like to know exactly what the hell the C4 function is. all i know is that i THINK it has something to do with power management.

i found this, but i didnt read through it.

My fix for the whine has been to keep a small usb jump drive plugged in to one of my ports. no whine.

I tried the usb power management trick. didnt work, and i for **** sure am not going to do rm clock trick.

I dont think that HP knows how to fix the problem, if it even can be fixed. you would figure if a bios update would fix it, they would have. i can only imagine the amount of calls they get.

Anyone care to explain the C4?

Also with the F15 bios, is anyones dv6000t running hotter now due to less fan activity?

 

I bought it online at HP and it was still under the 21 day return policy. I called customer service and they sent me a online fedex label to send it back.

 

would returning the computer make any difference? why would this problem only occur on some laptops and not others. i'm using a dv6174ea, im sure that if i returned it, given the commonality of this problem, the sound would remain!