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    High Pitched Noise from new Pavilions

    Discussion in 'HP' started by jcollector1, Oct 31, 2006.

  1. ungkaren

    ungkaren Notebook Consultant

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    Well Done!
    When things goes worst, best thing is : MONEY BACK
     
  2. byrds6

    byrds6 Notebook Evangelist

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    To fix the sound as stated in this thread and others you can also try turning off the ability for windows to turn off the unused USB ports. On a DV8000 I had doing this stopped the whine as much as using RMclock to fully clock the CPU.

    C4 state is a "sleep" state for the cpu in times of idle. It basically throttles the CPU way down to use less power when youre not actually using the laptop. Turing this on just keeps it from giong down to that state.
     
  3. MXandSXracer21

    MXandSXracer21 Notebook Consultant

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    This kind of worries me since I am planning on getting a DV 6000t in a couple of weeks, Should I hold off a little longer or just go ahead and get it? Is it the slightly older ones (pre-vista)? Has anyone that purchased one in the last 2 weeks or so have the screeching sound problem?
     
  4. magenta

    magenta Notebook Enthusiast

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    Hi,

    I have a brand-spanking-new dv6238ea, pre-loaded with Vista, purchased direct from the UK HP website. It was delivered yesterday, and as soon as I switched it on, it made itself at home by singing. Unfortunately it only knows one tune and that is eeeeeeeeeeeeeeeeeeeee. Occasionally it does vary its vocal performance slightly to a kind of eeeeeeeeeeeeeee-eeeeeee-eeeeeeeeeeeeeeeeeee. Either way, although it is not very loud, it is spectacularly annoying. And not just annoying, actually, but uncomfortable.

    I emailed HP about it last night, but then when checking my email today to see if they had replied (they hadn't) I thought I'd see what happened if I googled "HP Pavilion" and "buzzing noise" ... and was amazed by how many results I had! Luckily I found this thread, so thanks to everyone who's posted about this issue. I might try some of the suggestions, but to be honest I think I'll probably be sending this whining HP back for a refund. It's a shame because the screen is gorgeous and I love the 'imprint' finish ... but that noise would just drive me loopy after a while.
     
  5. alex73

    alex73 Newbie

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    I have just bought dv9220us from Compusa. After noticing the whine immediately after windows vista starts, I was able to find and read all the reviews in this forum(thanks to google). Since this is widespread problem across many product lines and price is competitive, it just shows how quality is pushed aside when sales comes first. Someone just named HP as No.1 PC maker over Dell recently..... I am not going to try the RMClock workaround because hiding the problem will never pay off, which HP should learn too when I return the notebook this afternoon.
     
  6. magenta

    magenta Notebook Enthusiast

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    Hi again, just a little update. I tried the above, but I found that the "allow the computer to turn off this device to save power" option was already unchecked! Does this mean that Hp are aware of the problem, and that their response has been just to switch off one of the laptop's features, rather than address the obvious hardware issue??

    Anyway, the eeeeeee-ing continued whether the option was checked or unchecked, and so the notebook has been booked in to be returned for a refund, and is going to be collected tomorrow.
     
  7. Mjay

    Mjay Notebook Consultant

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    It doesn't go on for that much for me. Just once in a while when it's REALLY quiet in my house, whenever I move my mouse around I hear a little eeeing and load stuff up. But that's about it. It usually stops after a while...

    Does this mean it's going to gradually get worse? I've had the laptop for 2 weeks and noticed it like once or twice, and it's in constant use.
     
  8. ninja-star

    ninja-star Notebook Enthusiast

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    Do you have XP or Vista? I think someone posted that the noise got louder with Vista.
     
  9. imv79

    imv79 Newbie

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    Has anyone had this problem with a dv6275us ???

    I am planning on buying one... and this problem got me worried.
     
  10. ungkaren

    ungkaren Notebook Consultant

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    Yes every HP new Dv Series can be affected..is a lottery..
    Maybe buyng a Compal like HEL80 configured as you like would be the best choice.
     
  11. imv79

    imv79 Newbie

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    So you believe some are affected some not ??

    At least I have a chance!! :)
     
  12. Airman

    Airman Band of Gypsys NBR Reviewer

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  13. ungkaren

    ungkaren Notebook Consultant

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    Yes 1 of a million :)

    if you are masochist :D
     
  14. imv79

    imv79 Newbie

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    Too bad, I really like the notebook, the design and all the features.... :mad:
     
  15. ungkaren

    ungkaren Notebook Consultant

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    as i told....take a look at the Compal HEL80 it can be for you (for me it is) a valid alternative.

    Conusmer notebook right now lost down quality and realiability.
     
  16. djqueenraine@comcast

    djqueenraine@comcast Notebook Enthusiast

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    Hello all...

    So, i'm not sure if im having the same high pitched sound as everyone else but i did a search on google before i found this thread because i have just bought my new HP dv2225nr on Jan 30 (the 1st day they were able to sell this model) and am seriously thinking about returning it before the 14 days at bestbuy because i thought maybe there was something wrong with it. Everything seemed fine at first, then however, my son was playing a couple of the games that came with it and the machine shut down because of some problem, "to save it from damage"..the dreaded blue screen! (twice with 2 diff. games this happened) Maybe after this happened last night i started noticing little things MORE, it sounded like the hard drive at first and i started to worry, now i read all this stuff.
    Mine isn't a LOUD sound but i definitely notice it, like another poster said...usually more when i'm scrolling with the mouse pad or even when im using the sidebar arrow down button. And sometimes it does it when i'm just reading stuff. BUT, it does worry me especially with the other situation with the games.
    If i returned it i was just going to get another one, but now it seems it will probably happen with each one. So since this machine is really new, should i just keep it or try my luck at returning it for another one?
    Also, i didnt let best buys "geeksquad" open and do anything to my computer, i dont trust anyone at that store to do that, (after forking out $800) because then i might have more problems than what i have right now...if i take it back and exchange it for another one im sure they are going to insist on letting them open and "make sure it is running correctly."
    Maybe somebody can give me an idea on what happened with the game situation, or their experience with this model dv2225nr.
    Thanks everyone and sorry for the long post.
     
  17. Airbanker

    Airbanker Newbie

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    I just got my dv6000t CTO and it is running Vista. Everything is working fine and I have not experienced any noise at all.

    I am loving it!
     
  18. magenta

    magenta Notebook Enthusiast

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    Hi djqueenraine,

    It's definitely not acceptable for a brand new computer to be bluescreening like that, especially with games that came pre-installed, so if I were you I would be asking for either a refund or a replacement.

    Which option you choose is really up to you - as some people have reported, there are machines that don't have the annoying noise, but to be honest if you go for the same model again it is quite likely that the replacement will have the same noise problem.

    Maybe you could try talking to the retailer when you take it back, and ask them to assure you that if the replacement machine also has the same fault, they will give you a refund.

    The most important thing is: make sure you know your consumer rights before you deal with the retailer. I'm only familiar with consumer laws here in the UK, so I can't give you any specific advice, sorry, but a search on the internet should give you all the info you need.

    Best of luck and let us know what you decide to do! :)
     
  19. magenta

    magenta Notebook Enthusiast

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    Well, it's a gamble ...

    You could always try ordering one, and make sure you give it a thorough testing as soon as it arrives. If it does any eeeing, then just send it back for a refund. You won't lose anything, except of course your time, but it's up to you whether you think it's worth it.

    Best of luck, either with playing HP Roulette, or finding an alernative. :)
     
  20. thinkwierd

    thinkwierd Notebook Evangelist

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    why this thread keeps popping up? I got my dv2000t and there is NO high pitch whatsoever.

    This thread worried me before I bought this machine two weeks ago.

    Just buy it, you will be fine :)
     
  21. ungkaren

    ungkaren Notebook Consultant

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    How can you be so sure?
    I guess u were lucky, so keep ur lappy as one of the saved ones and pls dont give advices that you cannot guarantee..
     
  22. breezie

    breezie Notebook Consultant

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    These notebooks are selling like crazy and millions upon millions of people own them. If the majority of those millions can deal with it, you should be able to assume that you'll be able to deal with it too if you're planning on buying a notebook unless you read these threads posted on the internet which make you psychologically "hear" the noise in a more aggravating way. I've seen people say "I didn't think I had the problem but once I read these threads I concluded that I do. I better go return my notebook".

    I understand the opinion that most people can't stand the noise or believe that the quality of notebooks are lowered. I also know people want to get the best out of the money they spend. But when you make the only deciding factor a "noise" you haven't tried "dealing with" when choosing between a high priced Vaio or Macbook (which some ironically have the same issue) versus a lower priced dv series (such as the dv6000's that have been selling under $700 with cure duos), you're only really cheating yourself out of saving...
     
  23. ungkaren

    ungkaren Notebook Consultant

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    Believe me isnt just a suggestion. PEOPLE HEAR IT because it exists and it is an ISSUE wich should be solved as APPLE did.

    I didnt see any final resolution by HP wich just tricked his customer.
    It mean NOT SERIOUS.
    They sell laptop as potatos and no matter corporate line still keep values the consumer line wich before was at the first place vs Acer..and others...right now just fall down in the black hole.

    I am one of the people that realized it at first and was refunded.
    So the problem exists. Isnt our imagination.

    And by the way there is not only Sony Vaio or MacBook as alternative. As i said Custom Pcs would be a valid alternative.

    Last but not least if people continue to buy "sh*t" they will continue to play the game of companies.
    Customer MUST to SCREAM against them asking for QUALITY and RELIABILITY (when there is a loss of it) and the only way to do it is DO NOT TO BUY or ask for refund when things goes worst.

    That's all for now
     
  24. Mjay

    Mjay Notebook Consultant

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    You won't know till you try it.

    It bugs you? Return it.

    QQ.
     
  25. breezie

    breezie Notebook Consultant

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    I'm sorry I heated up any debate, but I honestly don't have anything against people who personally can't deal with the noise. I just don't think we should tell everyone to not get a notebook just because of a personal preference. We can tell them that there is an issue but saying "don't buy it, it lacks quality and you should boycott" is a bit too extreme.
     
  26. ungkaren

    ungkaren Notebook Consultant

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    Dear, trust me, at last this is the only way to make rumor and make companies listen to customer.
    Otherwise we will be always a victim of the market.
    And none wants that.
     
  27. zPenGuiNz

    zPenGuiNz Newbie

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    I have just got my dv6000t from fedex. I don't hear any unusual noises - but then its starting up. .. and its been like 35 minutes now. Man, this is a slow start up laptop.
     
  28. vap87

    vap87 Notebook Geek

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    So is yours working fine? is there no annoying sound? I am supposed to recieve my 3rd replacement in 1 month this week. so hopefully they have fixed the problem.
     
  29. thinkwierd

    thinkwierd Notebook Evangelist

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    ungkaren, I am SURE that hp laptops are of high quality and I am completely satisfied with its service. I highly recommend anyone who is purchasing a laptop.

    There is ABSOLUTELY no high pitched noise from my laptop.
     
  30. ungkaren

    ungkaren Notebook Consultant

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    nice said..
    from Yours...not from the one i had and the million of noisy ones that people owns..

    If Hp will find a definitive solution...well done..until that time people shall be aware.
     
  31. lockerc18

    lockerc18 Newbie

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    I just found this blurb on the HP site under support:

    http://h20000.www2.hp.com/bizsuppor...c=us&objectID=c00854665&jumpid=reg_R1002_USEN

    Looks like, sorry folks, this noise is an industry standard, so deal with it.

    Nice.

    I just bought a DV6244US and really liked it until it started making this noise. Guess it's time to bring it back to the store and get a refund. All the great tinkering with BIOS settings and such had no effect on my system....
     
  32. vap87

    vap87 Notebook Geek

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    For the link u gave us, the systems affected do not include the DV 6000 series as a matter of fact none of the pavilions are listed, which most people are complaining about !
     
  33. lockerc18

    lockerc18 Newbie

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    You're right. All I was trying to do is impart a little of HP's attitidue about problems like this with their systems. This particular item wasn't specific to the Pavilion noise problems, but the general gist is the same across all their systems which exhibit this problem, I suspect. To me, the message is pretty clear, whether they're talking about Pavilions or other systems... you have to learn to live with this noise. And, if that's true, it's not a very customer-friendly message.
     
  34. ninja-star

    ninja-star Notebook Enthusiast

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    Hi Everyone- Just an update on my replacement. I use to have the DV6000t with Intel Solo and I couldn't stand the eeeeeeeeeeeeeeeeeeeee sound. So I returned it and got the DV2000Z with AMD Sempron 3500.

    I'm loving it! No more eeeeeeeeeeeeeeeeeeee. =D And it cost me less than $1K w/ 12-month financing @ 0%APR.

    Thanks everyone for posting your comments and expereinces. It was a major help in deciding a different replacement.

    DV2000Z
    Genuine Windows Vista Home Premium
    Mobile AMD Sempron(TM) 3500+ (1.80GHz/512KB)
    14.1" WXGA BrightView Widescreen!!
    NVIDIA(R) GeForce(R) Go 6150
    HP Imprint Finish + Microphone
    2048MB DDR2 System Memory
    Hard Drive 120GB 5400RPM SATA Hard Drive
    8X DVD+/-R/RW w/Double Layer Support
    802.11a/b/g WLAN
    12 Cell Lithium Ion Battery
     
  35. illmatic8

    illmatic8 Notebook Consultant

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    I still think HP makes a fix before they ship it out to you.

    On Windows XP Media Center (which came with the computer) I never heard that eeeeeeee sound and was always wondering what everyone was talking about.

    But, as soon as I installed Vista on a seperate partition, I heard it.

    The new BIOS F.15 has helped a little bit though, I don't hear it as often, especially when resuming from standby.
     
  36. foobar4ever

    foobar4ever Newbie

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    Hey guys,

    I've been lurking in this thread now for a couple of weeks. Just wanted to post an actual success story. Received my dv9000t yesterday and have been using it for 2 nights now with no sign of any annoying noise. I've been conscious of the CPU utilization, and even when the machine is nearing standby I haven't encountered any noise issues.

    Reading this thread after I had ordered my laptop had me worried, but seems all has turned out well.

    dv9000t
    Core Duo 2 7200
    2 GB RAM
    dual 120GB 5400rpm drives
    512MB GeForce Go 7600
    Lightscribe DVD
     
  37. lwronowski

    lwronowski Newbie

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    HI
    I am from Poland i have dv6000 since 2 weeks I tried all this magic tricks but I have still this ****in noise eeeeeeeeeeeeeeeeee. Now I am in Denmark and I stay here 5 months and my warranty and servis (that told me in poland) is only inly usefull in Poland. I have to wait and them after 5 months I give this ****in laptop to servis and i never buy again nothink w HP logo. (after this what they write on website about this noise)..... but I sill have hope that they find some path to remove this **** from my computer :eek:
     
  38. pux

    pux Newbie

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    maybe a little offtopic: i have same on my IBM/Lenovo R60E (C2D T5500)... sound is high pitched... when on battery and USB mouse plugged in... seems to be coming around cpu where mosfets are. Its pure hardware problem.
     
  39. MaxxxRacer

    MaxxxRacer Notebook Consultant

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    From what I can ascertain via posts, you guys are hearing the CPU power FETs going into a slower duty cycle which brings them down into the audiable frequency range (20k hertz and below).

    When at full power they run faster (they are switching transistors), and are above the audiable range for humans.

    In short, the only real fix for this is for HP to revise the motherboard design so that the fets have a higher minimum operating frequency.

    FWIW, this isnt a problem that is limited to HP for mainly one reason.. A good portion of all the motherboards in laptops are manufactured by a handful of companies, the big one i know of being hannstar international which makes nearly all Toshiba motherboards and alot of HP boards.
     
  40. kv_ven2001

    kv_ven2001 Notebook Enthusiast

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    Good News for All FOLKS out there... Just update the latest BIOS and read the instructions given on the page "Adds ability to enable or disable the "Intel CPU C4" function from the BIOS Setup menu (F10)". By doing this you will no longer have the High Pitch Noise... (the sad part is if you are running ur unit on battery, this would drain the battery life by about 5 to 10% ;).
     
  41. ungkaren

    ungkaren Notebook Consultant

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    And you call that resolution?!?

    This is just an expedient to make die your system before the time.

    Hp...hp...poor.
     
  42. Erich

    Erich Newbie

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    I bought a DV6265 from Circuit City last week. I immediately noticed the high pitched buzzing noise coming from the touchpad as soon as Vista started for the first time. The USB power boxes were already unchecked, and I didn't want to install rmclock. I ended up taking it back for a replacement which made the same noise. What was strange is the first one I had made more noise when plugged in to the AC adapter, and the 2nd one made more noise when using the battery. I listened to all the display dv6000's and they all seemed to have the same noise and at different levels. They wanted to charge a 15% restocking fee on the dv6000s unless I bought an equal or greater value replacement. The dv2214 they had on didn't make any noise, so I figured I'd try one. I convinced them to let me buy the lower priced 2214 without charging me the fee. So far so good, no more noise. Trying to sit in a quiet room with that buzzing was driving me nuts.

    One question... I've got the webcam in mine, and there's an "HP Webcam" folder in the program list. The only thing in that shortcut folder is an "uninstall webcam" icon. Is there any other way to use the webcam without having to go to Quickplay? I chatted with tech support and they suggested that I download a 3rd party shareware which I would have to buy if I wanted to keep using it.
     
  43. vap87

    vap87 Notebook Geek

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    I just got my laptop on monday from HP. I had to select the C4 function in the bios even though the noise was not as loud as it was before but now its gone. However my fan runs more frequent than my previous laptop. The laptops that u got from Circuit city have bios versions of F.12 or lower. My laptop has F.16 which is not on the HP site either(f.15). As for the webcam are u using vista or xp?
    If xp then u should have an icon for the webcam on ur desktop or start menu( above accessories or something if not in HP directory. Or else try reinstall the driver) If ur using Vista, then i dont think they have a driver for it yet, i cant access it directly on my machine either. Hopefully they will have one out soon.

     
  44. Erich

    Erich Newbie

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    Mine says F.21 in the bios screen.
     
  45. Mjay

    Mjay Notebook Consultant

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    Erich, open My computer, and below everything, you should see an icon HP pavilion webcam.
     
  46. Erich

    Erich Newbie

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    I see now that my bios is different because I have an AMD Turion. I looked and there's actually an F.22 on the HP site. The dv6000's I returned because of the buzz were Core2Duos. Maybe the sound is only on the Intels?

    Mjay....I've looked in "Computer" and found nothing. Perhaps you've got XP installed? I'm running Vista premium.
     
  47. vap87

    vap87 Notebook Geek

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    Yes, i noticed it mostly on intels however there have been a few ppl complain abt it on amds as well. But yeah most commonly its an intel flaw !
     
  48. vap87

    vap87 Notebook Geek

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    So iv had my laptop for a few days now, the high pitch sound is eleminated, however my fan runs almost all the time? i dont think this is normal. does anyone know wat the reason could be ? my cores temp is stable at about 34 degrees celcius.

    dv6000t cto
    core 2 duo 2ghz
    1gb ram
    120gb hard drive,
    HP imprint +webcam+mic
    Bluetooth enabled
     
  49. crazyk

    crazyk Newbie

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    I bought a Presario V6000 and it arrived on Tuesday. It didn't bother me a lot on Tuesday but it did a lot yesterday. It is louder with the power unplugged but RMClock fixed the sound. I do not like my processor running at 100% all the time, so I would still like to find another fix. The USB fix didn't do anything for me. I bought from Costco so I have some time to find a fix, but other than the noise I love the computer!
     
  50. vap87

    vap87 Notebook Geek

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    U might wana try and upgrade ur bios... see if that works for u. if not u might wana return it before ur days run short.
     
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