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    High Pitched Noise from new Pavilions

    Discussion in 'HP' started by jcollector1, Oct 31, 2006.

  1. mallmand

    mallmand Notebook Guru

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    The noise is quite pronounced on my laptop, My wife asked me just tonight how I deal with it as she nows any little technological issue irritates the heck out of me.

    The noise is almost dog-whistle high. It is clearly coming out of the left side of my computer. At times it kind of comes and goes almost like morris code at other times it is constant. It is a very high frequency vibration. After a while it really is bothersome. :mad:

    To my ear it is much higher and quieter then a fax connection sound.

    Matt
    dv6000t
    core 2 duo 1.83ghz
     
  2. vap87

    vap87 Notebook Geek

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    I just recieved my machine a few minutes ago. here is how i dealt with the noise. Device manager> uncheck the Allow the computer to turn off this device to save power option on the properties of the USB devices. If this doesnt work, Try the same method for the Bluetooth device if installed. This did the trick for me. You will just have to try with the devices installed on your machine. Good luck !
    Wha
     
  3. kv_ven2001

    kv_ven2001 Notebook Enthusiast

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    It affects the battery life... apart from that no other side effects :D
     
  4. gmm22

    gmm22 Notebook Consultant

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    Thanks for the description. I better understand now. The fact that it is intermittant is good news. It seems that some people have solved the problem by changing some functions, but if it was not solvable this way, and if one was stuck with the computer, I would be inclined to have a computer tech partially disassemble the notebook to reveal the inner workings.

    If it is high pitched but audible, it sounds like a mechanical oscillation somewhere in the hardware and running the computer while it is open and pressing on particular components (with an anti-static probe that might be fashioned for the task) might reveal the exact location. Then it might be as simple as damping the guilty part with hot glue or other appropriate compound.
     
  5. TomTom2007

    TomTom2007 Notebook Deity

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    That's it, I am gonna return mine, I just cannot bear it anymore, ahhh..... unless this is a REAL and PERMANENT fix coming soon ...
    Come on... my 21 days end next week!
     
  6. mallmand

    mallmand Notebook Guru

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    This worked for me, no sound at all when plugged in! The sound comes back as soon as I unplug, I wonder what the battery impact would be of enabling this on the battery power side as well?
    Matt
     
  7. tiesto81

    tiesto81 Notebook Geek

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    Well, don't know if this is any consolation. I got my dv9000 this morning and have been using it throughout the day - plugged in and currently unplugged. So far I have not noticed any high pitch noise *knock on wood*, and I haven't done any tweaking at all.
     
  8. weiser701

    weiser701 Notebook Consultant

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    well....i went ahead and updated my BIOS to version 16 because i've recently been experiencing the high pitch noise after installing Vista. conclusion: the noise is still there and now does the fan EVER shut off? holy smokes. it went from bad to worse, haha. however, not quite as persistent but still prominent. was that the trade-off: high pitch noise to fan noise? lol

    i'm definitely not doing that RMClock thing since battery life is important to me and this is a laptop after all. if other manufacturers are fixing this problem, i don't see why i should have to compromise with this thing in order to have a normal working computer. and how is this an industry standard? i've never experienced this before with any of my previous laptops or friends' laptops. and i've definitely come across many a laptop since i just recently graduated college. oh well. i'll give it a little longer. this is the VERY reason why i bought it through Costco - the generous return policy. i've had some bad experiences with HP in the past. i wonder if Costco will start rethinking their relationship with HP. too bad though. it's a slick looking machine. i love everything else about it.
     
  9. Sparr

    Sparr Newbie

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    I dont'd know if that have been noticed befere but in dv6000 you can get rid of that damn noise by using the "detect any hardware changes" option in hardware manager (win xp). The only problem is that the noise comes back after you restart computer. I think that problem lays partially in windows itself. I dont't know how to force windows to run that option i've mentioned before every time system starts - but this could solve the noise issue for good.
     
  10. minulescu

    minulescu Notebook Enthusiast

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    Many here have mentioned diabling the C4 function in the F.16 BIOS.

    Can anyone give a short description of how to do this? I've never messed with a BIOS before and I don't want to screw anything up. Heck, I don't even know how to get there.

    Much appreciated.
     
  11. TomTom2007

    TomTom2007 Notebook Deity

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    First of all, update your BIOS to version F.16
    After you have updated your BIOS, restart your computer, as soon as the "HP and Intel Logos" screen appears, you can see at the bottom left corner which says "F10" configuration or BIOS (can't remember). As soon as you see it, just press F10 on the keyboard, then you will enter the BIOS config.
    Now, navigate to the CPU section by pressing "Right" arrow, then you will see "CPU C4", select the "Enabled" and press F5 or F6 to make it "Disabled", then press right arrow to the "Exit" tab, then select exit and save setting.
    And done.
     
  12. Xstation

    Xstation Notebook Consultant

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    would any one recommend people buy this notebook? (dv6000t)

    Are people still buying this?
     
  13. TomTom2007

    TomTom2007 Notebook Deity

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    Well, I just bought mine less than 2 weeks ago. ha ha.... so yes, people are still buying it.
    Would I recommend people to buy dv6000t?
    hmm, yes...if the person doesn't really mind the whining sound. Other than that, it's a really nice notebook. And I really like it.
     
  14. weiser701

    weiser701 Notebook Consultant

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    aside from the high pitch whining noise, it's a great notebook. and my noise didn't even start up until after i installed the Vista upgrade. there was nothing for nearly 3 months. my fan seems to run more now though after the BIOS upgrade. don't know why that is. maybe it's all in my head. i don't know. but i'm still contemplating returning it to Costco. it's no different than if i would have noticed it in the first week. hopefully Costco doesn't get screwed and HP will give them a credit. after all, it's not like this is an advertised issue with notebooks, let alone advertised from HP.
     
  15. Xstation

    Xstation Notebook Consultant

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    well i'm really tempted to buy this NB, but until I hear that HP fixed this
    "whining" problem I think I'm going to hold off on buying it...

    Any one know after how many months/years before HP will "retire" these pavilions and start shipping new ones?

    Maybe I'll get lucky and they'll fix this problem with the next model pavilions.... then again maybe not...
     
  16. vap87

    vap87 Notebook Geek

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    not sure when new models will come in, however, the high pitch problem can be tackled, but the new problem now is the fan. almost constant running of the fan is not only annoying but drains the battery like no other. Im hoping that a newer bios update is released and this problem is solved. theres a forum about the fan issue named "Fan problem(vista)." if you intend to buy this machine, id suggest some patience and monitoring until a solution has evolved !
     
  17. syberdave

    syberdave Notebook Enthusiast

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    Okay, so I get the high-pitched noise when I use my webcam while my CPU speed is set to 1.6GHz. If I scale it down to 800mhz, I don't hear a noise. Isn't this strange?

    I don't hear anything when doing anything else. And damn, it really is annoying.
     
  18. Jokkon

    Jokkon Notebook Evangelist

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    i have the same problem on my m1210 too..
    it emits that noise at ALL TIMES except when i scroll a webpage while i am surfing or using the arrow keys to scroll... oh my god i think i am going insane listening to this whine..
     
  19. wblakenc

    wblakenc Notebook Enthusiast

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    I am sorry but this thread is too long to read every page, but I can say that my laptop (see below) does NOT seem to have the reported problem. I can hear the HD and the FAN but that seems to be about the noise it makes. Maybe my hearing is bad?

    Is this high pitched noise happening ALL the time, or just when doing certain things? I am going to cross my fingers that mine won't make this noise.
     
  20. vap87

    vap87 Notebook Geek

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    This problem is most popular with Intels, few AMDs have this problem compared to the intels !
     
  21. Xstation

    Xstation Notebook Consultant

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    well as I'm typing this, I am chatting with a tech online...

    So according to "Nicole" the problem has been "fixed"
     
  22. TomTom2007

    TomTom2007 Notebook Deity

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    No, it's not fixed!
    The same thing happened to me when I contacted the online support, I described the problem and all she said was to return the laptop for a repair, even though the problem is 'in-fixable" since the whining problem is at the design of Core 2 Duo processor series. So I told her that I just purchased this laptop and still under the 21-day-return policy so she suggested me to return the laptop and get my money back. And that's it.
    So apparently HP IS indeed aware of the problem but no solutions yet, and probably will never come up with a solution. I really don't think that people at HP truly think this whining noise counts as a "problem". So, they will probably dump the C2D series when the next line of processors come along.
     
  23. Quiet Pleee"eee"ease

    Quiet Pleee"eee"ease Newbie

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    Does anyone have this ANNOYING high-pitch noise on their dv9230?? I am on my 2nd machine after returning the 1st -and they BOTH make the noise!

    Should I go for the 3rd return or is this pretty much standard? I can make the noise 'not' happen by:
    1. RM Clock
    2. The F16 BIOS thing
    3. Plugging into my QuickDock tunes it way down.
    Does anyone have any permanent fixes or what are my chances of getting a quiet machine????????????? This is crazy. I am so disappointed in HP!
     
  24. iholla

    iholla Notebook Geek

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    Well guys Let me join in on the whinning problem as well! I bought me the 9000 series from costco--awesome machine but dang that eeeeeeeeeeeeeeeeee pich is killing me and it seems there is a few ways to kill it but not HP's way??

    I see on my Bios its already loaded with F16 2/2/2007 and there is a newer version F16 dated 3/2007? Im wondering if it has any impact? It states that it:

    Enhancements:

    Adds support for Intel Celeron M Processors.
    Improves system performance with an updated CPU thermal function.


    Other than the high pitch the machine is killer :)
     
  25. tiesto81

    tiesto81 Notebook Geek

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    Man i feel like i'm in the minority. No whining issues at all in any conditions. Just got mine last week with the F16 bios pre-installed on it.
     
  26. vap87

    vap87 Notebook Geek

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    feel lucky coz it sure aint pleasing !
     
  27. iholla

    iholla Notebook Geek

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    Whats the date on your F16 bios?

    Do you have an Intel chip or AMD
     
  28. iholla

    iholla Notebook Geek

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    Weird I went to update my bios cause it said I had feb 2007 and the HP website says the latest is Mar 2007! Well It went on with its thing and gave me a status saying what I have and what i was about to put on---Walla It was already done both said Feb 2007 was the current flash
     
  29. Inducton

    Inducton Notebook Enthusiast

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    It's the chip not HP. Go look on any other thread (ie. Dell) and they have the same complaint. Blame Intel.
     
  30. 360flip

    360flip Notebook Enthusiast

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    Can someone tell me why Vista is blocking RMclock from starting automatically on my dv6000? I have rmclock in my startup configuration but when I power on, it says Vista is blocking it from starting so I have to start it manually every time I power on. Is there a setting that I can change?
     
  31. Crichton

    Crichton Notebook Enthusiast

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    Does anyone know if this high pitched whining also occurs on the Compaq Presario's ?? I'm guessing these are manufactured at the same place the HP Pavillions are.
     
  32. torjinho

    torjinho Newbie

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    hi there. I have a DV2111TX, my current BIOS is at F.13, and HP.com says the latest BIOS is at F.23 !!! Is this real? I am confused now, as almost everybody here speaks about F.16.

    The noise is not noticeable on my laptop, but when I connect it to my 5.1 System, than the noise can be heard. Not biggy...but I would like to update my BIOS...
     
  33. cocoagirl

    cocoagirl Notebook Enthusiast

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    If this is a core 2 duo issue, will the release of the centrino pro solve the problem? Will they make the dv6000t with this new processor?
     
  34. integra15

    integra15 Newbie

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    I just went through the experience of returning a Compaq v6000t equipped with the whining noise.
     
  35. bgeo

    bgeo Notebook Geek

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    I do not think it's a core 2 duo issue. Had a dv8000t with core duo. Had the same high-pitched oscillation noise. I think it's a quality control issue in capacitors used in the system boards. They should do more research on these devices.
    Like you mentioned, let's hope they would resolve these issues on their upcoming Centrino Pro.

    BGeo
     
  36. ethant

    ethant Notebook Enthusiast

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    I also have the same issue with a Core Duo (not Core 2).
     
  37. dan428

    dan428 Newbie

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    Wow. I guess it's not just my bad luck then, judging by the number of pages here. I just received the laptop (dv9000t) yesterday, and everything is flawless besides the constant high pitch noise (which seems to be eliminated whenever the graphics card is under high use).

    It is highly annoying and even gives me a headache. I was just about to call HP support when I decided to check Google first. It seems unlikely that this will be fixed. This is ridiculous and we should all call HP out on it.. this is just like what the macbook owners went through with Apple last year. They eventually fixed it. We need to do the same to make sure HP takes us seriously.
     
  38. weiser701

    weiser701 Notebook Consultant

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    this is actually what i'm in the process of doing. i decided heck with the Intel procs and will just go with an AMD if this is in fact the source of the noise. the only thing that held me back from getting an AMD in the first place was the supposed shorter battery life. but i screwed up i guess and ordered the 6 cell (maybe the high capacity 8 cell wasn't offered 3 months ago when i orderd my notebook) so i'll just get that with the AMD proc and i shouldn't have any worse battery life than i have now with the C2D. i only get a little over 2 hours anyways, wifi on. and i only started getting the noise after i installed the Vista upgrade. if they hadn't taken an extra month and a half to get it to me, i wouldn't be returning it so late. good thing i went with Costco!!! :D
     
  39. Xstation

    Xstation Notebook Consultant

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    lets all pray that this gets fixed when Santa Rosa notebooks ship in late May, Early June
     
  40. dan428

    dan428 Newbie

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    If you had been reading any of the earlier posts, AMD users were reporting the same problem. So it doesn't appear to be a problem with the Intel processors. You'll just be wasting your time..
     
  41. weiser701

    weiser701 Notebook Consultant

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    well, considering some people don't seem to be hearing this noise in their dv6000's, AMD or Intel, it's worth a shot. and the same dv6000t will now cost me more. this is a very unpleasant noise and i'm still sticking with Costco, and HP CTO's are still the way to go with them.

    and i have been reading earlier posts on this subject. most of them in fact. it's hard to remember them all. i don't need your smart arse comments. however, what i do remember well is reading a lot of posts claiming this to be an Intel Core Duo problem. maybe thats because they currently have more popular mobile procs and a much larger market share.
     
  42. therock

    therock Notebook Evangelist

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    Hi Folks,
    I've been hanging out in the prespective owners section mostly and it's been really quiet over there for a few days so I came in here to look around.
    I must be one of the lucky ones I guess because my dv6000t is deadly silent. The only noise I ever hear is the HDD (a Toshiba) coming out of sleep with a couple of soft flicks. The fans cycles ever so softly even when ran hard and put up wet. I had to lift it to my ear to hear it whe I first got it to make sure it was working.
    Mine was shipped the beginning of this month and has been through the paces by me and my 9 year old daughter. It came with the F.16 BIOS version.
    I have no conplaints what so ever. I'm glad I maxed out the processor and RAM because she really smoke the tires.
    I can say the left palm rest gets a tad warm but nothing to cry about.
    Vista? What Vista? I don't hardly notice it because everything I could convert back the classic mode I have. I wish I could get the IE back to the look of V6.
     
  43. dan428

    dan428 Newbie

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    I didn't mean to be a smart ass, sorry if the comment came across that way.. the ringing bothers me a lot, especially since I have a hyperacusis disorder stemming from a year ago, which makes me especially sensitive to high-pitched noises.

    I think a part of it is that not everyone will hear it. Especially older people who have lost the ability to sense higher frequency sounds, or people who just don't pay attention to it. The thing is, this laptop is infinitely quieter than my previous (HP) laptop, but the noise from that one was emanating from the CPU fans which frequently sounded like a hair dryer. It's just that subtle ringing from this new laptop that drives me crazy. It actually makes me feel sick to my stomach after a while.

    I chatted with an HP representative a couple hours ago. He just told me to upgrade the BIOS and gave me a link to download (it took him 30 minutes just to get to this point). I downloaded it and was about to upgrade when I realized my laptop already had the latest BIOS revision installed. This is much more likely to be a hardware problem anyway.
     
  44. therock

    therock Notebook Evangelist

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    I hear you on the "Some people do not hear it because..." I am 53 years old and know what you are talking about. So I had my 9 and 18 yearold check it out in a silent bedroom. No noise.
    I believe it is a capacitor issue. It sounds like it from the talk here. I use a Canon 580EX flash in my camera and can hear the charge up.

    About your hyperacusis disorder? Does someone putting away silverware or dishes and glasses getting together from a resturant kitchen make one of your ears go nuts?
     
  45. dan428

    dan428 Newbie

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    YES.. both of them. It's akin to having a migraine 24/7.
     
  46. weiser701

    weiser701 Notebook Consultant

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    it's cool. just a misunderstanding.

    i'm now starting to think the way to go is just to return it and look at May for a new purchase with the new procs being shipped out. either that or it's a crap shoot buying another laptop with the same AMD or Intel procs, which is basically my only other option (since i bought from Costco for a reason).
     
  47. compmaster

    compmaster Newbie

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    why is everyone freaking out...
    i have a dv9074cl, and yes, i had, emphasis had, the squealing problem, but as mentioned before, http://h10025.www1.hp.com/ewfrf/wc/...e=c00385615&cc=us&lc=en&dlc=en&dlc=en&lang=en simply fixed my problem that link did
    i set it to max battery, and boom, the processor stopped running full on battery and throttling on plug, which is totaly against the concept of throttle alltogether, and also, the whine went away
    i also understand that this whole problem is caused by a poor motherboard design that routes the processor circuits too close to the sound card, and when the proc. revs to 1800 (i've got the amd turion tl-56 model dv9000, the last of is kind :) ) it produces some audible noise that comes out through the speakers.
    This same phenomenon happened to my desktop when i plugged in a sound card into the third pci port from the bottom. the processor circuits on that specific soyo motherboard were routed, for some strange reason, past that bus, and it was getting bleedover into the sound channel from that data.
    My wireless card will also produce this effect, however faintly, and when i turn my speakers on full blast i can hear it.
    Apparently, 1600-1800mhz results in some sort of audible frequency, so other than setting your computer to run on low chuck, theres really nothing you can do to fix it, on this, or any other computer that has the same problem, but i get a better batterly life out of it, so i'm a happy camper all the same :)
     
  48. integra15

    integra15 Newbie

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    Just to update. I went out to Officedepot and checked outsome more notebooks. Most of the Intel machines had the whine, and not justr the HP versions. So I purchased a dv6325us, (Turion x2) and it has ZERO cpu noise. The down side is it is slower than the Intel dual cores. Oh well
     
  49. dan428

    dan428 Newbie

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    I almost forgot about this thread.. I managed to mostly fix the noise on my Intel Core 2 duo (2ghz) 9000t laptop last week, a day after I received it.

    It's a workaround, but if the noise bothers you enough, like it did for me, I would recommend doing this.

    This solution uses RMClock ( http://cpu.rightmark.org/products/rmclock.shtml ), to alter the properties of the processor. The main problem that causes the noise is a processor feature called "popup", which alternates the processor's power levels according to the situation, and in this case, the processor makes an audible noise when at higher levels (lower power).

    This workaround may make your computer run a little warmer, but shouldn't hurt your battery life too much if you use the correct settings.

    In RMClock, in 'management and profiles', use 'maximal performance' for 'AC power profile' and 'power saving' for 'battery profile'.

    Under 'Power Saving', check the P-state transitions for 'state 1' only -- and under 'maximal performance', check the p-state transitions for the last states only under PST and ODCM (#6 and #7 as far as I can remember).

    Now under 'advanced CPU settings' disable 'thermal monitor 1', make sure only the power states: 'C1E', 'C2E', and 'HARD C4E' are enabled.

    Now under the 'Platform' tab, check 'popdown mode', and UNCHECK 'popup mode'.

    Make sure you uncheck popup mode, because that will be the function that reduces or eliminates the noise.

    Click 'apply' after finishing every step. You may need to restart the computer and reopen RMclock for the settings to take effect. You shouldn't notice any noise (at least while it's plugged in, haven't tried the battery too much yet).

    I'm away from home and the laptop, so i'll update this once I get back (friday).
     
  50. 360flip

    360flip Notebook Enthusiast

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    Actually, dan428's suggestion works but only when the laptop is plugged in. As soon as I unplug my dv6000t and it's running off the battery, it starts buzzing gain. I have to reopen RMClock and specify "Run HLT Command when OS is idle"

    At least that is what happens with mine.
     
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