Problem with Recovery DVD and DV 9500t

I agree I think it's safe to assume that we are the minority: (1) who used the recovery dvd; (2) who is aware of the bad recovery discs; and (3) who stumbled upon / hangs out in notebookreview.com.

tech45 did you get a new recovery dvd though or a refund?

 

I have the same problem. My dv9500t was shipped this month and I get exactly the same error message when HP Recovery Manager fails to restore the original configuration. I ordered a new System Recovery DVD, but it failed in the same way.

Today I chatted with tech support again but they are clueless and told me to ship it in.

I interrupted FBI GUI (file based installer) before it would bomb by killing its process, fbism.exe, in Task Manager. Then I disabled the script that runs it at startup, RUNFBI.vbs, in Control Panel under "change startup programs".

After enabling the network driver and installing updates, Vista seems to work fine for now. But I'd really like to get a working Recovery DVD.

Alex

 

Hi all,

Well it's nice to know I'm not totally insane. I have been struggling with this issue since mid-August. I have been through 4 HP dv9500t computers and two operating systems (Vista Home Prem. & Ultimate 64). Since HP didn't seem to have a clue, I was beginning to wonder if I was the only person in the known universe who had bought an HP 9500. Don't know why with all the Googling I've been doing this did not pop up before. Tech45 did respond to a post of all this I'd started recently on PCWorld.

Anyway, I've been through everything you all have talked about here at least with working with the recovery disks (4 total) and interupting the FBI. Was talking to a Sr. Case Manager earlier today, and (of course) he was supposed to get back to me over an hour ago, and has not.

My questions are: To follow Orev's advice I have to have pre-saved both the swsetup files, and run activation_backup to have extracted a usable product key. Since my computer is now a brick, caught up in the endless "Welcome to Recovery Manager" loop, how can I do this? (Any of you old enough or strange enough to have heard of Firesign Theater? This reminds me of their skit, "Welcome to Turkey. May I have your passport please?")

If I were to restore once more, then interrupt at the first Windows opportunity and stop FBI, would both these items (swsetup and the key) be available to me at that point?

 

SWsetup will probably be there, but maybe not the product key. It's worth a try I think. You might be able to run the first part of the install, then boot into a ubuntu 7.10 livecd and access the ntfs partition to copy off the swsetup folder. The activation and product key will be more difficult to obtain.

 

I had the exact same problem with my HP Pavillion dv6500t. I read your posts and just told the case manager today that it was all over the net that there is a problem with these discs. She said that there is no known problem with them and not to believe everything you read on bulletin boards. Unbelievable!

I told her to check out the only review for the HPdv6000 on CNET. The guy explains the exact same problem as we are having! She just said "thanks for bringin that to my attention" in other words "whatever". Her solution was to send me ANOTHER one of these ****ty Recovery Discs that we know don't work. She refused to refund me my $20 I paid for the disk. Even though I told her I paid for a recovery disk that doesn't work.

Someone had typed their case # for this issue on one of these forums but it was xxx'ed out. Can we not post case #'s on here?

I'm all for taking class action to get them set straight. Let me know if you want to get a group together and compile case #'s so they can wake up and manufacture the recovery disks we paid for!

 

BTW, I read orev's post and I ordered the Vista Anytime Recovery Disc from COMP USA for $5. As soon as I get it I'm going to try to take his advice.

However, one question.

Orev, can I do your trick after interrupting the FBI GUI as soon as Vista starts upon recovery? It's the only way I know to get my laptop running. And once you do it that way you can only hibernate because once I restart I get a screen saying I don't have a geniune version of Windows! UGH! This is SUCH BS.

Thanks for any help you can provide!

 

It seems to take a lot for HP to admit something is going wrong: http://www.theinquirer.net/gb/inquirer/news/2007/10/29/hp-admits-wireless-laptop I think a lot of it is probably because there is no working feedback loop from the India call centers to the main office.

 

I am not familiar with the interrupted FBI process. But if it boots and tells you it's not genuine, it probably has not fully setup the product key or activation. So, you can probably save the swsetup at that point, but I don't think the registration will be of any use. It might be worth a try to see what it does.

 

Yes, but this was an American (or Canadian) Case Manager, not an Indian.

 

Update! I called back and told her to send me the box to send it in for service. I told her what I found out on here. That there is a compatibility issue with their firmware and the recovery discs. She said she could not log that because it didn't come from HP, just outside sources. So in other words, unless HP somehow realizes out of the blue what the problem is, they will never figure it out?

I finally convinced her to write on there that I heard from other sources that there was a problem with the firmware/ Recovery Discs compatibility. I also asked for a # where I could reach the tech guys but of course she didn't have it.

I asked her to make sure they tried the recovery discs after they re-imaged my hard drive to see if they worked. She said they would test it using their own recovery discs. Ha! I asked if I could get a copy of THEIR recovery discs that actually worked. She wasn't too happy.

I told her, "Look, My fear is that you guys re-image my laptop and it works great out of the box, but the minute I go to use your recovery discs I'm back to square one." She simply repeated that she'd send me a Fed Ex box to send it in an that their techs were "fully qualified".

She was talking down to me and she is the one who is ignorant. It was quite amusing, albeit frustrating.

So there you go. They will re-image my hard drive and I'll receive a working computer filled with bloatware. Then the minute it crashes, I'll be unable to use their recovery discs. I guess I'll try to make my own once I get it, but I've heard people have been having problems with that too!

Unbelievable...

 

Why don't you try a clean install? You'll never go back to the bloatware! Check the guide in my sig.

 

The problem isn't the bloat orev... it's the recovery disks that bricks our laptops.
We can get a copy of vista elsewhere and install it but still we lost 19$ for a bad disk that hp won't even recognize.

 

Yes, that is a problem. I even started a thread about it.

But HP is unresponsive to this problem and you are left with a dead laptop and the option to send it back so they can reload it. If you're stuck with a brick, you can recover it by using the clean install method, which will get your system working again.

Then complain to HP and try to get your money back, but at least you have a working system.

 

This won't help the folks with bricks, but I have tested a recovery set made from a working dv6500t in Vista and it works fine -- rebuilds the recovery partition too.

 

In this case the word "brick" is incorrect. A brick usually refers to something that is not recoverable at all without some hardware modification, like the BIOS was flashed wrong or something. That's not the case with these systems. All they need is a correctly installed OS, and they will work fine. That's why the clean install will work... it's just not ideal for someone to have to deal with in this situation, but it's an option since HP doesn't seem to want to acknowledge the problem.

 

I have the same problem and Hp tech supports solution is for me to purchase another recovery disc.
What a joke.

 

Well I finally have a working computer. Gave up on HP and went out and bought a Vista disk. Didn't have time to wait 10 days for an Anytime Update disk to get here. Everything seems to be working fine except for the webcam and the fact that my external monitor blips off for several seconds at random intervals. But then it did that with all the other computers HP sent me also. Will look at/start other threads to address those problems.

In the end it was somewhat ironic. It seemed like I, with HP's case manger system, and the computer, with the recovery disk issue, were both stuck in an endless loop we could not break out of.

Over the course of this saga, which started on August 13 when I placed my first order for a 9500, HP has sent me 4 computers, and I have spent countless hours on the phone with both HP and Microsoft technical support people at all levels and places around the globe. In the process I ended up talking with 4 HP Sr. Case Managers. It was just my extreme misfortune that the last one turned out to be an absolutely power mad jerk named George McPhee.

From day one George acted like anything he did for me was a pure favor. He wouldn't listen to me and was rude. All the other managers at least gave an impression that they understood that I had been out a lot of cost in time and money, and that it was HP that had caused the problem. George was of the opinion that I was just "using HP's money." He wouldn't even listen to me when I tried to tell him that I had uncovered new information from both Microsoft and the web forums, that made a solution probable. He actually hung up on me. If I tried to work it out with another case manager (one tried, the others would just connect me to George) he would cancel any solution we were attempting. According to the other case managers there was absolutely no higher authority that could force George to relinquish the case to them if he did not choose to do so.

A support technician finally understood what I was saying: That Microsoft had discovered just recently that SFC gave a bogus corrupted files report for any OEM computer running Vista, and that it was now known how to get around the recovery disk issue by making your own instantly when you received a new computer. So she arranged for me to send this to the repair center which would either return it to me working, or send me a new one. George found out about this and cancelled the return.

For the most part I don't mind having a clean computer, but the technician working on the webcam issue tried everything and finally concluded that the only thing we had left undone was putting on a new copy of the drivers. This can only be done from the recovery disk as the downloads from the HP website are only updates to this. But we can't access the recovery disks, and, of course, don't have a recovery partition. She did send my out one more recovery disk set, and while this one also contained the same infamous one that had turned my computer into a semi-brick, it also, for the first time, had a second DVD with it with the drivers and software. Unfortunately, can't access that without using the other recover DVD. Now since this came as a set, maybe that DVD would work. But I'm not about to try it until I have a lot of free time, and get Acronis and make an image of my C: drive.

So I wish all of you who are already on this thread, and all the many of you who I think one day will find this thread, the best of luck. I think, if I can just solve those two nagging little issues, that the laptop is a pretty good one. It certainly has a feature set I've not been able to find in any other laptop on the market today.

And I leave you with one piece of advice: If you ever call HP, and you are connected to a Case Manager named George McPhee - HANG UP IMMEDIATELY. Get down on your knees and pray that if you call back, you will then be connected to anyone else than George!

 

I solved my problem with HP by installing Ubuntu.
everything works just great after a little tweaking.

 

This solution was fantastic...so far at least. The first time it booted into Vista and I saw the app you are talking about, I killed it! My machine is now lean and mean!!

 

"diety" orev, Sorry for the shorthand reference to "brick." Perhaps you'll want to also correct your own post of 11/2 - "If you're stuck with a brick..."

"newbie" Nospampls

 

Recovery Sku and Mismatch Error - to make a long story short. 3 Recovery disks sent by HP failed. Sent the unit into repair to have the motehrboard replaced or have the HP recovery disk match the motherboard. Repair only re-imaged the hard drive and updated the Bios. Now the machine will not use the recovery disks made nor factory disks. Unit is being returned to the vendor and a new unit with factory recovery disk has been ordered. I wil update the forum after I get the new unit and test the internal recovery, recovery disk, made from the computer and the factory disk. Never received a call back from the escalation team no the engineer at HP. Since this appears to be a problem that has gone on for some time I will be reporting the problem as possible fraud to HP management and suggest all others do the same; most states have laws that say "all products sold must be fit for the purpose intended.

 

The "newbie" and "diety" things are created by the system, not something I made up.

The slang reference to "brick" is perfectly fine as long as everyone understands the context. Your comment,

seemed to imply that you were using the word "brick" to mean the same as when iphone users use it, as in, "a totally dead system with no means of recovery". My message was intended to clarify the idea that a system that is suffering from these issues is not irreparably damaged (as a failed BIOS update might cause), but could be made usable again if a suitable OS was installed upon it.

 

Hello, I´m in the same problem too.
I use the Recovery DVD and kill the process FBISM at firts Vista booton.
So the machine is working on Vista but i have only 24 gb of 160gb that my disk actually have, i suppous that those 24 gb is the partition that FBISM uses to make the recovery, before it fails.
Everyone can fix this just runing some partition manager to get back the loses gb.
That seems to make the notebook runs well.

Other solution more practical.
1) Burn to DVD the swsetup folder.
2) Get some Vista OS and Install Vista OS.
3) Install the drivers from the burned DVD with swsetup (or get those drivers from the page that you guys mentioned before).
--- At this moment you have your machine runs well.

My question. In this moment can we use Acronis to get a Recovery DVD that work????

 

Sorry about my english, i´m from non speaking englis country.
Thanks. Sebastian.

 

If you use Acronis you will be able to create an image of the computer, however it is currently set up. Is that technically a "Recovery Disc"? That depends on your definition. It won't match the recovery disc you have from HP, but it would work well enough to restore your system if you needed to.

PS. Your English is very good... even better than some people on this board who have been speaking English their whole lives!

 

Sure it won't be a technically DVD recovery, it will be an image of the disk.
But since we know that the HP DVD recovery won't work, this is the only way that I found to make a home "DVD recovery".

Regards. Sebastian

 

IANL, however, I believe in Texas (and probably many other states), once a company knows that they are selling defective products, they are breaking all kinds of laws if they continue to sell them. I told my case manager (in writing) that I expected to know when HP was going to contact all customers that where shipped disks within the known defective time frame, and ship them new ones, especially since most folks who ordered the recovery media will never know it is bad untll someday when they sell the machine nad want to bring it back to factory specs. I am stating to think it may take a class action lawsuit to get them to do it. I can see it now... settlement terms will be a 25 dollar coupon. Time is money, and I have spent way too much on this issue.


Joe

 

There is no need to buy anything. You can use Disk Manager in Vista to fix that. I had the same issue and did it already. See my post for more details.

 

Yeah that´s true kobraboy, thank you so much.
I have no time to search Vista features because first time I used the notebook, I used the DVD Recovery.
Anyway, today I´ll get a Vista Home Premium OS and I´ll make a clean install, I think that´s the better solution to get out the problem with the HP DVD Recovery.

 

If you feel that a manufacturer will not fix a problem that they knowingly "produce a product that is not fit for the purpose intended" and is not going to do anything about the situation another option maybe to contact the distributor (company you purchased it from) and notify them at their executive customer service level or higher that they may be also committing fraud since they are selling the product. Other solutions would:
1. Notify the attorney general in your state of the situation and request they investigate the company for fraud.
2. Contact the media (example channel 5 on your side).
3. Post the problem on other forums.
4. Contact the administrators of the different forums who review the product and let them know of the problem and request they investigate and post the problem.

It is up to the consumer to hold companies accountable if we do not we will get poor service and products.

 

Problem with Recovery DVD 9500T RESOLVED.

My origional investigation into the recovery disk "SKU and mismatch error" has led me to believe that computers shipped between the middle of Aug 2007 and the end of Oct. 2007 may recovery disks that do not match the firmware.
I just received my new 9500T (this time ordered with the recovery disks) and the disks work!
The SKU number on the 1st disk is 446538-0063 "System Recovery DVD Windows Vista Home Premium.
The SKU number of the 2nd disk is 463734-B21 "Application and Driver Recovery CD.
The package SKU numbers are AXA12000061 and 446537-00401A mfg. date apears to be 11/14/07.
Note: The SKU number on the first disk is the same as used on a prior laptop that had the recovery problem.
If you have a restore disk problem I would suggest giving HP the above information if the disks they send yo do not wokr request a new computer.
I do not know if my calling their executive group and alerting them to a possible fraud violation of the law "all products must be fit for the purpose intended" resolved the problem but at the very least they do have laptops that now work wiht thier recovery disk.

 

My first post on this forum...

Add another person who has had problems with the recovery disc HP had sent me. It turns out that my dv6500t, manufactured at the same time frame as these dv9500t's which tech45 has mentioned, have also been affected. The SKU numbers on the few shipments that HP have given me (one was Home Premium, a few were Ultimate discs) were different than the SKU numbers that they were originally supposed to send. I do not know whether any of the AMD versions of these notebooks are affected, nor do I know whether the dv2500t notebooks manufactured at this time range suffer from this same issue of mismatched recovery discs.

As some users have pointed out, you can terminate the FBI process during initial setup and delete the folder inside your hard drive that launches the script that in turn launches FBI. What you can do after that is to readjust the existing hard drive partition using Disk Management (located in Administrative Tools >> Computer Management, under Storage in console tree) to the full size of your disk capacity, or create extra partitions if you want to -- your preference.

This is great and all, but one thing that has bugged me about doing this is that Windows might not be able to install some software (e.g. Norton products) because Windows still thinks it is in the initial setup phase. This is my step-by-step procedure, even though it may be long-winded:

1. Download the Vista licensing backup/restore utility by orev at http://forum.notebookreview.com/showthread.php?t=120228. Save it to a USB flash drive.

2. Run the HP System Restore using the mismatched disc.

3. Wait until the process where Windows gets into its software installation phase (FBI), and terminate FBI using Task Manager in the Processes tab (do not maximize FBI or else you can't get to it!). Delete all FBI related stuff as soon as possible. (If the computer restarts before you can do it, just wait until Windows boots up and do this step again.)

4. Next run orev's utility from the USB flash drive. It will back up the current license in the Windows system (being in initial setup mode doesn't mean it doesn't have a license pre-activated!). You can also grab all of the SWSetup contents and drag them into the flash drive. OPTIONAL: What I also did was I exported all related registry entries pertaining to having the HP logo and wallpaper (as well as all those logo images) to the flash drive, so that the notebook operating system later will still look like, well, an "HP" Vista operating system.

5. Disconnect the flash drive, restart the computer, and boot from a retail Windows Vista or Anytime Upgrade disc. Install Windows using the same edition as the one you just used to backup your license! Do not enter a product key. Reformat the hard drive. Continue install as normal.

6. Once Windows logs in for the first time, connect the flash drive and use orev's utility to restore the license you backed up earlier. Make sure to check the System properties to make sure the license is activated. Once that's done, you can import any registry entries you've exported during the HP restore if you did the optional part. You must put any HP logos and graphics in the same place that they were originally during the HP system restore.

That's pretty much it, my copy of Windows Vista looks like an HP OEM copy but without any bloatware!

If you do follow these steps and experience problems, post them. If there is also any reason this thread should become a sticky in the HP forums, this should also be done too. This not only applies to dv9500t's, but also like dv6500t's (and maybe dv2500t's) manufactured within the past few months! I don't see HP doing anything about this issue anytime soon.

Hope I have helped. And sorry for the long post.
Justin

 

Great post. After I saw this technique being discussed, I was wondering what the state of the licensing is at that point. It looks like you figured out it is activated by that point, which is good information to know about. That technique is also what I would recommend, if you didn't already backup your license and tried to to the restore.

 

As I mentioned in my previous post I was able to successfully install Vista Ultimate with the workaround I explained and HP's crap Recovery DVD.

I guess the screwed up Vista recovery DVD was an omen. First it was the headache of dealing with HP's recovery DVD then it was dealing with Vista itself. After a couple weeks of dealing Vista I decided to scrap Vista all together and install XP Professional x64 on my DV6500 and haven't been happier. I just wish I would have seen some of these articles prior to deciding on Vista ( Top ten terrible tech products and The Vista Death Watch).

And just found these today:

Windows XP Speed Boost Coming with SP3

Windows XP outshines Vista in benchmarking test

YEP...definitely sticking with XP. Seems Vista is just another flop like Windows Me. I just wish there was a Lemon law for software !!!!

 

Finally a place i can call home,

I too got fooled by hp. I bought a dv9500t customized with 2 gigs ram,8600m gs video card, and vista home premium. I too tried unistalling all the garbage u get when u first receive the laptop and the recovery process failed and so did my laptop and the second recovery disk that i received. I asked for a replacement and got one and after 2 months, the hard drive failed.Techical support is made me run in cirlces for the last one month giving all sorts of excuses(lack of hard drives, warranty issue) and they cancelled my replacement order today stating that i didn't pick up the phone when they called..............I blasted the agent and escalated the case to a case manager...........I am going crazy and this has happened to many other people as well

Bottom line............. DONT BUY HP LAPTOPS

 

HP laptops are fine, in fact you get more for your money than most companies and for the most part better service IF you get to the right people. Sometimes you have to go to the executive group or deal through a company that works in your interest such as COSTCO. In any case I can tell you that the most recent computer received in November had no problems except for a WI-FI issue corrected by uninstalling Norton with their removal tool on their site and working with my WI-FI provider. I did find in my research a wireless booster and router combination from Rockus. Once installed it gives you a permanent IP which works well with Vista.

 

So I'm waiting on my 9500t... does anyone know if the recovery disk issue was ACTUALLY resolved or if the case above was a one off?

just in case they are still screwed I already ordered the anytime DVD from compusa...

 

I would say don't rely on the HP recovery discs if you buy them. You have a better chance if you burn them yourself. If you're getting the anytime upgrade, I'm assuming you are going to do a clean install. In that case, you shouldn't have a problem with having a system that doesn't work at all.

 

I have the same problem and appreciate all of the posts so far.
So what are my options...

1. Do the clean install.
2. Get a new computer from hp?


okay. so while writing the post i tried the clean install and for some reason it couldn't find/save the activation certificate. doesn't make that much sense to me because it looks like ugly windows is running and not asking for any activation.. do i have any other options to try?

 

I got a Vista Business Recovery disc from HP by no cost (Vista Home Premium was the original), and my DV9500t just keep rebooting after a while, I will check the log file you guys mentioned here. I think maybe the Nvidia Video card driver caused the problem.

They no longer sell any DV9500t any more, DV9700t is the new model.

When I originally used HP Recovery Disc Creation application, it failed on COULD NOT FOUND RECOVERY PARTITION error, but the partition was actually there, I could see. I even Ghosted it.

 

Hi all, Im stuck in the same position as a lot of others on this forum who purchased the recovery discs. It is a really frustrating situation. The Indian tech support are completely incompetent.

 

So the virgin version of recovery discs you made by your own is the best, anyone has problems with these discs during recovery testing?

Looks like we are all become the HP volunteer employees for their QA department.

 

Update: HP sent new recovery discs (supplemental disc too, which I dont remember having with the original recovery disc) and they WORK! Downside, it takes about 3.5 hours to do its thing, but atleast they work. FYI Im running Home Premium 32Bit.

 

It seems HP has released new recovery disc sets for users who have a dv6500 or higher, or dv9500 or higher running Windows Vista Home Premium 32-bit.

For Intel processors, the part number is 460794-001 available here

For AMD processors, the part number is 460667-001 available here

If you purchased these, good luck trying them out!

 

Confirmed and updated:
HP has acknowledged this problem and has posted an article about the Recovery DVD problem. It currently affects the HP dv6500, dv9500, and Compaq v6500 series WITH Intel processors. It seems to apply to all editions of Windows Vista installed on these systems.

Article link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01271509&cc=us&lc=en&dlc=en&product=3369405&dlc=en&lang=en

For those who still want to purchase an HP recovery kit, contact HP and mention this article. They will send you a supplementary disc in the kit.

Wow...it took quite a while for them to figure out about this problem. Glad they found out, at least.

 

Thanks for that information justinkw1. I think I'll have to get a new disc for posterity sake, but I'm still glad I went back to XP.

From the sounds of it, I think Bill Gates has the same sentiments about what a Piece Of S*** Vista is.

 

Sorry wrong post

 

I have a dv6500t which shipped from China Nov 2 07. My recovery dvd failed me, just like the post of JoeCHecht earlier in this thread, with the same error message during the recovery, and off the same recovery disk set part number which shipped from China with the notebook.
A few weeks ago HP sent me a new set of recovery cds, part number 446545-004, which consists of 2 cds, one for 64 bit vista ult and one for software and drivers ( all pre sp1, which means everything is out of date) but the reinstall had many errors and was missing the Roxio suite and quickplay. I found the quickplay from a link here in one of the other threads related to the dv6500t, but haven't found the roxio yet which I need for my dvd player with lightscribe. Am working with a great case manager, but his tools are limited and he can't get a resource for finding me another recovery dvd for my unit with the roxio on it or for getting me an updated recovery dvd with sp1 and updated drivers with the option of installing outdated bloatware. He can;'t even see the software included on the dvd he sends as a recovery disk, only the part number is visable to him.
He is suggesting unofficially that I use my separate MS vista 64 bit ult dvd for the op sys and download the drivers individually for a self recovery, but what about the roxio and other hp utilities? HP can't seem to provide them. Therefore would appreciate any help or suggestions from anyone in this forum. Hp has sucked 1 month of my time in headaches related to this and ineffectual tech support solutions, so even though there are many positive things with HP in the end it is a Uroboros, in that the problem continues and never gets solved. I also have no recovory partition which could sometimes be helpful. please help!

 

If you read my post at the end of this thread you can see I have been through laptop hell and what my recovery disk set new partnumber is. Do you happen to know the part number on the recovery disk set you ordered in August that was a good set for this machine? I desparately need a copy of some of my missing drivers and the roxio suite, which for me is useful and works fine. Do you have anyway you can help me with this? Or, if I use a MS vista ultimate 64 bit reinstall disk, which already includes sp1, and I can update the drivers, but i still need the missing drivers, the hp resident health check and help etc, and the roxio. wish i could get the recovery partition too.
do you have a way to give me the missing drivers which are NOT available for download or for the Roxio and any of the others I need? is it possible to upload the roxio or the missing drivers? I saw someone uploaded some of the files missing roxio suite, but i don't know how to use them to install. please help!

 

With a Vista disc and the drivers from HP's site, you should have most of what you need. I think it might be missing the fingerprint stuff and the quicklaunch buttons stuff. Can you post about exactly what drivers you are missing? As for Roxio, you might be out of luck, since they don't put those things online because it's commercial software. There are many other CD burning software out there, many of which are free, such as http://infrarecorder.org/ and http://cdburnerxp.se/