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    nVidia Class Action Fairness Hearing is Tomorrow - Almost time to make a claim!

    Discussion in 'HP' started by Mr. Fox, Dec 19, 2010.

  1. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    I don't think anyone needs to be concerned about this. Read more here and here. For one, this involves the Sandy Bridge chipset used on systems of a higher caliber than any of the HP models affected by this class action. Second, the chipset was in distribution nary a month. The defect was identified quickly. Intel recalled all units sold and stopped production. A fixed version of the chipset is under production now and will be released soon. This is what halted the production and sale of the Alienware M17x R3.

    The defect involved degradation of performance in SATA ports 2 through 5 over time, so a laptop with one HDD connected to SATA 0 and an optical drive on SATA 1 would not be affected.

    It would be wonderful if we actually received a laptop with the Sandy Bridge chipset and a corresponding Intel CPU, because it would blow the socks off of any of the HP laptops and tablets subject to this settlement. I don't think we will be anywhere near that fortunate.
     
  2. CFrank

    CFrank Notebook Enthusiast

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    Oh, on another note, my TX1220us had SEVERAL HUNDRED DOLLARS worth of software on it. Yes, some of which was installed by me. Now, for the programs I installed, I am realistic, and I understand there is really no way to replace EVERYONE's personal software etc. However, what I AM having a HUGE problem with (and havnt really seen anyone else mention anything about) is the upgraded software that came on my TX1220us and I paid for!

    Just to name a few for example, I had the Windows Vista Professional. Even though these "replacements" probably have Windows 7, I am sure it's just the BASIC version. Also, my TX1220us had the FULL Microsoft Office Suite installed. I noticed, at least on the Asus, it only has Word Perfect or something similar! I actually had SO MUCH specialized software that I needed for school and work, but I can chalk that up. BUT I DO ABSOLUTELY NEED THE OFFICE SUITE at the BARE MINIMUM for my job and everything else I use a computer for!
     
  3. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    This could represent a great deal of inconvenience. However, if you have license/product keys for everything you purchased it should not end poorly for you. You would have to reinstall all of the applications you purchased anyway, so you only need to gather up the installation media (disc or download) and have your installation codes handy when the new machine arrives. All of us will be faced with saving our data files.

    Based on the specifications posted on HP's web site, I am expecting the replacements to have Windows 7 Home Premium x64, not Windows 7 Starter Edition. Home Premium is typically the lowest version found on consumer platforms in the US.

    I'm not 100% sure about the OS on the Asus netbook... could be Windows 7 Starter, but I doubt many folks will be choosing to go with that machine as a replacement. I have not researched that, nor do I plan to. Windows 7 Starter is used almost exclusively for the cheapest, most ungratifying computing hardware on the market. It's a stripped out version that requires fewer system resources and works well on underpowered appliances.

    Windows 7 Home Basic is intended for emerging markets, so it's unlikely US customers would see that version.
     
  4. ronk

    ronk Notebook Enthusiast

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    Double check the LAN specs, I would think it would be the same as the TX1220 which has:
    Integrated 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)

    The CQ56 is only 10/100 so that means 10x slower network speed which is important for those who sync or backup over LAN.
     
  5. jtfrommer

    jtfrommer Notebook Consultant

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    Some good news from Mr. Ted Frank at the Center for Class Action Fairness.

    Synopsis

    Center for Class Action Fairness has confirmed that it will be representing a number of HP class members.

    What does this mean?

    Center for Class Action Fairness will be filing papers with the court on behalf of its clients this month asking for the court to enforce the settlement with respect to all HP class members and to extend the claims deadline for HP class members.

    What does this NOT mean?

    * Center for Class Action Fairness CANNOT give individual advice to individual HP owners

    * Center for Class Action Fairness attempt may or may not be successful

    * Center for Class Action Fairness WILL NOT be signing additional clients at this time

    What can YOU do to help?

    * You may be asked to complete a declaration (a simple form stating your machine's spec and your displeasure about the current proposal replacement, but you must sign it under oath - more info on this later)

    * Continue to contact the consumer affairs division from your State Attorney General's Office
     
  6. shasta7

    shasta7 Notebook Evangelist

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    go to Http://www.openoffice.org

    it is free opensource software. Completely compatible with office, if you can do it in ms office you can do it in openoffice. I have been using it for years, all files are compatible.
     
  7. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    I agree there are some people that do that religiously, and it certainly will slow them down when it comes time to do their backup ritual if they are doing so over LAN versus USB.

    Thinking in terms of what effect this will have on the majority, two questions come to mind. (1) How many people plan to tether themselves to a network using an ethernet cable with their mobile device during normal everyday use? That's sort of defeats the purpose of having a mobile computer in my humble opinion. (2) Of those that do tether themselves, how many actually have a gigabit network in their homes?
     
  8. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    OpenOffice is an outstanding solution for people that cannot afford Microsoft Office. You just cannot beat "free" software that works right. I have it on an old beater computer and it's a great substitute for Microsoft Works and about on the same level as Works. And, with a few exceptions, it is compatible with Office documents.

    However, it's not a good solution for someone that owns Microsoft Office. Just walking away from a costly purchase like that would not be very good option for CFrank. In addition to that, there are some limitations to OpenOffice functionality, but they don't affect the average home user. The OpenOffice spreadsheet application will not handle the advanced pivot tables and a few other Excel features that I use on a daily basis.
     
  9. shasta7

    shasta7 Notebook Evangelist

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    @Mr. Fox,

    I stand Corrected.

    It's not that I can't afford it, I am just a cheap Bast@rd. :D

    Plus it does what I need.
     
  10. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    That's really awesome... the last part anyway. :)

    And, I suspect it will meet the needs most people have for basic productivity apps. There's no sense in spending a big wad of cash if a free product will serve your needs well. That's not being cheap... it actually demonstrates a lot of wisdom on your part.

    "A fool and his money..." and we all know the rest of the story. ;)

    EDIT: I just called the Settlement Hotline and confirmed they have my claim and will be processing it soon. They have not gotten to it yet. (I filed online on 01-11-2011.) The person I spoke with said they have received more than 2 million claims and it is taking time to process all of them. I was told again (as I was last month) that we can keep our hard drives. The person I was speaking with does not know if the shipping instructions say so, but she said everyone in the call center has been told that it is OK for customers to do that. I asked if I can obtain an email authorizing that so as to not jeopardize the claim. I was assured it would not, that all incoming calls are recorded, but they do not have email access to send something like that. I was told whatever is visible on the web site to the public is all they know. They can look up our claim numbers and confirm what status the claim is in, but they have no detailed information available to them that we don't have available on the web site concerning the settlement or the replacement computers.
     
  11. kleake

    kleake Notebook Enthusiast

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    Thank you ronk, you are correct. I had pulled that direct from HP's website, but it appears other places on HP's website does show Gigabit... I have updated it.
     
  12. kleake

    kleake Notebook Enthusiast

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    I definitely will, give me just a bit to get it updated and I'll send it your way.
     
  13. matt198992

    matt198992 Notebook Geek

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    guys, many of you seem to have overlooked mr. frank's update. i want to say thank you to the people who have retained mr. frank. we may just be one step closer to a fair settlement.

    http://centerforclassactionfairness...f5ankdw2LQS-rF0TnFVF5xUA#c6131419061679931691

    i would like to offer my personal declaration for use in the proceedings. you may contact me at [email protected] and i can provide my personal cell number through email for privacy purposes.

    i would go on about just HOW inferior these replacements are, but it seems that many people have done an adequate job of that all ready. kudos especially to the spreadsheet. i also believe jtfrommer has a nice list of affected computers, their specs, and the price that was paid, on file for reference. i would PM him if any of that is needed.
     
  14. huai

    huai Notebook Consultant

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    for those of you who submitted a claim (not fighting for a better notebook) - has anyone figured out how to check status to see whether you've been approved?
     
  15. Wolfman-Iraq

    Wolfman-Iraq Notebook Geek

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    Call NVIDIA Settlement @ 1.877.440.7557, when you hear the recorded message, press 0 to actual talk to someone there..
     
  16. Wolfman-Iraq

    Wolfman-Iraq Notebook Geek

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    On the NVIDIA Settlement page, it states "Most HP computers will be replaced with a Compaq Presario CQ56-115DX notebook computer".

    What do they mean by " Most" HP computers???
     
  17. matt198992

    matt198992 Notebook Geek

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    meaning everyone except the tx1xxx computers.
     
  18. CJean

    CJean Notebook Guru

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    Exactly... but guess what is offered on the Asus? Windows 7 starter. I think it is laughable that they even offer this version because it does not support multitouch (which is Asus's main selling point for this netbook). A Windows 7 Home edition tablet is available, but of course is not the settlement netbook. If you do a quick google shopping search for tablet PCs, the Asus is the absolute cheapest available. Similar results with the CQ56. They are just offering the cheapest available products.
     
  19. OldMajorDave

    OldMajorDave Notebook Evangelist

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    Rep +1 to Ted Frank for posting in this thread and trying to help all of us receive some level of justice. Hope, at least, has been restored.

    I encourage you all to do the same and Rep Ted. (Bottom of page 60). He's officially now a NBR forum member. Way to Go Ted!!! and Welcome to NBR.
     
  20. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Folks, that's not not a complete citation of what the web site says. On the home page, it reads:

     
  21. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    It's interesting that we haven't heard a peep out of any Dell and Apple owners. Has anyone snooped around for a thread for those folks that relates to this class action settlement? Granted, we would not expect many of them to stop by an HP thread, but you would think we would get a least a couple questions from Google hits.

    I'm wondering if they're all happy campers since they are getting their systems fixed instead of downgraded.
     
  22. TimelyCompensation

    TimelyCompensation Notebook Geek

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    Dear Ted, thank you for your assistance. Here's hoping that this issue is resolved quickly and in the benefit of the class members.


    I have looked into the replacement laptop in more detail and find it to be severely lacking and inadequate. From a processing standpoint alone, the replacement computer is worse than most of the lower end 15.6" pavilion notebooks. Directly below are two links; the first link is to the HP Pavilion dv6308nr technical specifications, which is among the defective computers. It retailed for $649.99 in May 2007 and is a far cry from the more expensive laptops in the class. The second link is to the technical specifications of the Compaq CQ56-115dx, which retailed for as low as $299.99 in December 2010.

    HP Pavilion dv6300 Entertainment Notebook PC series- HP Pavilion dv6308nr Notebook PC - Product Specifications - c00859847 - HP Business Support Center

    Compaq Presario CQ56-115DX Notebook PC Product Specifications Compaq Presario CQ56-115DX Notebook PC - HP Customer Care (United States - English)


    Immediately, several features are lacking from the proposed replacement laptop. For example, quickplay buttons, an IR remote control, and a modem. These could be overlooked if say the processor was improved upon. However, instead of providing us with a dual-core CPU, we are told to accept a single core processor. Do not be fooled by the clock speed; 2.3GHz still under-performs when compared to a 1.6GHz dual-core. Below are just simple benchmarks showing that the HP Pavilion's 4 year old dual core (link 1) outperforms the Compaq's single core (link 2):

    PassMark - AMD Turion 64 X2 Mobile TL-50 - Price performance comparison

    PassMark - AMD V140 - Price performance comparison


    I will keep an eye on this thread in case you'd like more information from me. Also, I intend to contact local media in order to speak with Mr. Westerman, seeing as he doesn't reply to his class members' emails.

    Also, as a closing note, bear in mind that memory (both RAM and hard drive space) are inexpensive these days. If we're going to compare apples to apples, then the cost/GB ratio of the times must be analyzed. Say in 2007 1GB of hard drive space cost $0.30, in 2011 that same 1GB of space might cost $0.08. Therefore, the processor should be scrutinized more, as it cannot be upgraded easily for both monetary and technical reasons.
     
  23. terra85

    terra85 Newbie

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    Thank you Mr. Frank for looking into this matter. I just wanted to say that when you do submit documents to the court, could you submit examples of laptops that would be in line with what the initial class-action paperwork promised, that is, a laptop that is comparable in terms of spec AND is an HP? I (and I think many tablet tx1000 owners would agree) that the tm2t, put out by HP, is the logical replacement for the defunct tx1000's. Granted, the specs are not the same (I think the tx1000 is slightly higher performing and the tm2t lacks an optical drive), but clearly the tm2t is the successor to the tx1000 line: it looks almost exactly like the tx1000, save for a few minor external differences (color, design, etc.), it is a tablet, the screen size is the same, it's portable, etc. And, it's an HP which is important; I don't see how Nvidia can finagle there way out of that one. If a tx1000 owner was looking to replace his or her laptop with one that was similar, he or she would go for the tm2t.
     
  24. dv9000owner

    dv9000owner Notebook Geek

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    I would also like to thank Mr. Frank for his help in getting a fair replacement computer. I am also willing to submit a declaration in support of your motion. Please let us know what information you would like and what format you would like it in.
     
  25. thatscifiguy

    thatscifiguy Notebook Enthusiast

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    There is no "Windows Vista Professional". There is Basic, Premium, Business, and Ultimate. Vista Premium directly upgrades to Windows 7 Home Premium, which is a superior OS in every way. If you have Business or Ultimate it would depend on if you actually use the unique features of those versions.

    The CQ56-115DX says that it has "Microsoft Office 2010 preloaded (purchase of a Product Key required to activate a full Office 2010 suite)". I can tell you from experience with other computers that have trail versions of Office suites installed that once you input your existing serial number the software activates and is the exact same as if you installed it from a box. You can also download the trial direct from MS. Note that this is Office 2010. If you need Office 2007 or a prior version I am not sure where, or if, you can download a trail version you would be able to activate.

    For the ASUS netbook...well, its a netbook. Netbooks aren't even the same class of computing device as a laptop, which is basically why its a joke that they are trying to say its a valid trade. In any event, it comes with Windows 7 Starter, which is the version they specifically stripped down for use on netbooks because those devices can't run full version of the OS well. Most noticably, the AERO interface is removed but there are other differences to make it easier to run. For example, the Multitouch on the ASUS would require an upgrade to Windows 7 Premium. Again, that's the Multitouch NOT single touch. Single touch would work with starter.

    Office 2010's minimum requirements aren't nearly as demanding as I think most people imagine them to be. It can limp along with only a 500mz processor and 256mb of RAM for example. I don't see any reason you couldn't run it on the ASUS netbook.

    Bear in mind that the memory hogging, processor abusing software that Adobe puts out will not fare as well as MS Office. Photoshop doesn't even list Windows 7 Starter as a supported OS. If you need to run high end apps you need a real laptop, not a Netbook internet appliance.
     
  26. OldMajorDave

    OldMajorDave Notebook Evangelist

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    Back to Square One.

    Now that Ted Frank has taken the reins in support of the Class, he will likely be formulating a strategy in both legal and computer terms. Other than continuing to write letters, I think we are all best served to leave the legal methods to him. But what about the specific terms that can be translated to meet the reasonable expectations of all afflicted HP notebook owners?

    For me, based on the layman’s (ordinary man) understanding of the judge’s words “replacement computer of like or similar kind and equal or similar value”, I believe we are all going to have to reach some sort of consensus of what that means. Perhaps we won’t have to and perhaps Mr. Frank, through negotiation or legal initiatives, can achieve full retail replacement pricing. If so then great, but is there a minimum exceptable expectation short of that goal? Once again this brings us to the two troublesome parts of the judge’s phrase, replacement computer of:

    Like or similar kind. For me this still means Compaq for Compaq, DV series for DV series, TX for TM, 17” for 17”, Bluetooth for Bluetooth, 12 Cell for 12 Cell, and so on. If this is true for the majority, then Mr. Frank needs to clearly understand that there can be no One-Size-Fits-All solution. Last, for those that have equipment on your particular defective notebook that is no longer available on the newer models ( card bus, remotes, Quickplay buttons, etc), I think you’re just going to have to find an alternative, repair what you have, or hope that these features (although no longer available) are included in negotiations. The expectation of a new computer with a Card Bus is not realistic.

    And Equal or Similar Value. I’d really like to get a full retail allowance to purchase another computer, HP if I must. But is this the real expectation of the majority of class members, and if it is, what alternatives will this leave Mr. Franks as a negotiable fall back. I’ve done some looking at this (as I think most have) and have found what I would consider a “reasonable” HP fall back for about 70% of my original purchase price. Perhaps the consensus number is really 90%, 80%, or perhaps even 60%, I don’t know but whatever it is, I think Mr. Frank would appreciate some consensus that would provide him a rough definition or expectation of class “value” because specification for specification simply is not plausible.

    Recommendation: Those who are communicating directly with Mr. Frank , should estimate and forward these expectations to Mr.Frank . i.e…. no expectation of a One-Size-Fits-All solution and the consensus definition of “Value” based on “$$” not specifications. I’m pretty sure he’ll need this.

    Old saying, “don’t Bitc_ if you can’t offer a solution”. With no One-Size-Fits-All option available, how will individual owners negotiate their replacement? This is just a suggestion, but I see no reason why HP couldn’t initiate special coupon codes much like they do with the 40%, 30% off coupons that last for only a few days. As they are expected to do now, each class member would send their computer for replacement certification. Accordingly, each member would be sent a specific code applicable to a specific type unit in conjunction with a retail allowance based on what was previously paid or …. (fall back)…some percentage there-of. Each afflicted consumer would order their CTO HP notebook via the web or by phone with use of the coupon code and HP would forward the bill to Nvidia or deduct from an Nvidia funded account. In the event that a particular notebook allowance was below the cost of a class replacement notebook, the owner would be allowed a minimum specification unit in its class.

    The major advantage here would be that each class member could then pick & choose what specific features best fit within their given allowance. Afflicted consumers would get a retail to retail exchange and Nvidia could negotiate special volume pricing with HP…. most likely way below wholesale. Win Consumer, Win HP, Win Nvidia.

    Last thought …but my opinion of Nvidia would certainly improve if they were to agree with such a solution. … at least some anyway. :rolleyes:
     
  27. dv9000owner

    dv9000owner Notebook Geek

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    I think this is an excellent point, as the only improvement the CQ56 offers over my DV9000 is more hard drive space (120 vs 250). However, my DV9000 has a second hard drive bay that I can easily install a new larger hard drive in (not to mention using a USB hard drive or Network Attached Storage (NAS)). RAM can also be easily upgraded by unscrewing 2 screws and popping in a new memory chip. With the exception of a more powerful battery, an average consumer can't make any other modifications to their laptop's hardware.

    How do you upgrade the processor in a laptop? If you're lucky and your motherboard supports a better processor, then you can completely disassemble your laptop (most likely voiding any warranty) and install the new chip. How do you upgrade a 15.6" laptop screen to a 17"? You buy a new laptop. How do you install an integrated web cam and microphones or an integrated media reader? You can't without buying a new laptop.
     
  28. tedfrank

    tedfrank Notebook Enthusiast

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    I just want to emphasize that, while I will be filing a motion to request relief for all HP class members who own computers superior to the CQ56, I am not the attorney for anyone who isn't my client, and you should not hesitate to seek outside legal assistance if you think it would be helpful. In particular, the involvement of government consumer protection authorities would be very persuasive. And I'm not doing this for personal glory or recompense, so if anyone finds other lawyers willing to represent them, I'm not going to be offended if there are other motions in parallel. (There were several objections to the settlement, and those attorneys may be interested in getting involved.)

    I understand that there is no one-size-fits-all solution; it is the attempted Procrustean solution in the current settlement administration that is creating the problem.
     
  29. TimelyCompensation

    TimelyCompensation Notebook Geek

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    I believe the easiest way to achieve "similar in kind and value" is to receive the following:

    1. If you have a 15.6" HP laptop, then you should receive a 15.6" HP branded laptop (which is currently being sold!).
    2. Similarly, if you have a 17" HP laptop, then you should receive a 17" HP branded laptop (which is currently being sold!).
    3. If you have a HP tablet computer, your replacement should be a tablet (HP brand) computer, which is currently being sold.


    If they are restricted to those terms, we will all benefit. Even if they get the cheapest computer matching that description, we will be leagues ahead of where we are now. From a quick search at Best Buy, the cheapest 15.6" Pavilion available is: HP - Pavilion Laptop / Intel® Core™ i3 Processor / 15.6" Display / 4GB Memory / 500GB Hard Drive - Aluminum - dv6-3225dx

    Guess what the price is? $649.99 USD. Exactly the same price that the HP Pavilion dv6308nr was when it was purchased.
     
  30. shasta7

    shasta7 Notebook Evangelist

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    I can't help but wonder about the wisdom of debating a pending legal action and any possible strategy, where ALL can see. I know we don't have anything to hide, but to give potential "ammo" and time to rebut any potential strategy we might use to the other side seems counter-intuitive.

    That being said:

    I do agree the Procrustean (I had to look this up Thanks Ted) approach is the main Issue.

    Like or Similar Kind:

    Here I think Size and Function matter more than Specs to a point. Technology has advanced to the point that if we receive CURRENT models, specs for the most part become mute as we should get at least equal or better.

    Equal or Similar Value:

    Here again Technology has improved to the point where this is almost a mute point. I can buy a similar model now for half or better than When I purchased my DV9000. I also believe any valuation should be made from the time the problem was discovered, not from the time the settlement was signed.

    IMHO
     
  31. WerdNerf

    WerdNerf Notebook Guru

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    I really don't think brand should be thought of as part of the issue here; HP and Compaq branded models share the same components, and are in most regards the same. It's a matter of configuration.

    If an HP model has the same configuration and features as a Compaq model, it's no better or worse than the other, and vice versa. They would be, for all practical purposes, identical, and the only difference would be the perception of appearance. True, some current HP models have better features than the Compaq's that share identical components, but that's not true across the board. Worrying about brand only complicates the issue.

    I guess what I'm trying to say here is: rest assured, Compaq owners are screwed with CQ56 too.

    If you're talking ASUS vs HP/Compaq: well that does get fuzzier since ASUS manufactures many HP components. Still I'd agree that the ASUS eee shouldn't be on the table here for anyone.
     
  32. CJean

    CJean Notebook Guru

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    I had to do the same thing :D
     
  33. matt198992

    matt198992 Notebook Geek

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    unfortunately Mr. Frank, not all of us have the income to be able to afford an attorney, myself included, though i desperately wish i did. so i will be here, following what you are doing and other attorneys as well, rooting you on from the sidelines. i understand that you cannot represent me individually though. i just want to thank you for getting involved in this unfair settlement.

    while there is no one-size-fits-all, there can be a close model chosen to do just that. however the cq56, as repeatedly demonstrated and proved, is certainly nowhere remotely close, not even to the tablet owners such as myself.

    i also understand that we will not be getting a BETTER computer for our replacement, and i accept that. but to me, i bought the tx1000 for the dvd burner, touch screen, and dual core processor, stuff that neither of the computers can really measure up to.
     
  34. dfs

    dfs Notebook Enthusiast

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    For the first time, a page or so ago, Mr. Fox raises a question about the Apple and Dell owners involved in the settlement. Funny, but I had been writing letters the other night, and they crossed my mind as well. They are essentially being made whole, as their laptops - the laptops they originally chose for whatever combination of form, function and features - are being returned to full operational condition. I fully expect that all of us who are complaining in this forum would be more than happy if the same solution could be offered to the HP and Compaq owners. Since it apparently cannot, why should we be expected to accept a machine that in most cases does not begin to compare to the machine that each of us carefully chose to meet our specific unique individual needs. The simple fact is that we should not. If the settlement cannot provide for the return of our computers to operational condition, it should offer us a computer that most closely matches the computer we originally purchased. The class is not being treated equally, or fairly. Hopefully, Mr. Frank will be more persuasive in making this point than we appear to have been, and some reasonable resolution will be forthcoming. That said, I'd be happy to help in any way possible.
     
  35. Jase2

    Jase2 Newbie

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    To add insult to injury, the terms of the Replacement Claim and Claim Form Release are outright abusive.

    Replacement Claim:
    #3 ..are not responsible for data DISSEMINATGED.. :

    WHY NOT ? Loss or destruction of data I can understand, but careless dissemination?


    Claim Form Release:
    ….in transit…..I....accept sole responsibility for any damage or destruction of the Class computer...

    THIS after THEY supply the shipping materials!!!
     
  36. TimelyCompensation

    TimelyCompensation Notebook Geek

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    See the quote below:

    Compaq is the economy brand of HP. People who bought a Lexus should not receive a Toyota as a replacement. People who bought an HP didn't buy a "economy" Compaq laptop; they bought a multimedia HP pavilion laptop.
     
  37. deenabee

    deenabee Notebook Enthusiast

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    I just called the settlement line and asked about the status of my claim. The guy I spoke to said that my claim has been approved and I should be receiving a letter, instructions for shipping, AND the box for shipping in a couple weeks. I specifically asked about the letters that people have been receiving about going to fedex to ship from there, but he claims that some have called in and said that packaging materials were shipped. I suppose they're doing both fedex and shipping the box out.

    Has anyone gotten a box shipped to their home?
     
  38. dfs

    dfs Notebook Enthusiast

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    Happened to be browsing the BestBuy flyer that arrived with the Sunday newspaper, and see the HP G series featured. Three sizes, 14", 15.6" and 17.3. Prices range from $399 - $529. All with dual core processors, webcams, card readers etc.. Low end, to be sure, but if the 14" had been offered to replace my 14" Compaq V3000, I wouldn't participating in this discussion. I suspect that I'm not alone here.
     
  39. shasta7

    shasta7 Notebook Evangelist

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    HP g72-b60us Stock version specs

    General Features

    Operating system
    Genuine Windows 7 Home Premium 64-bit

    Processor
    Intel Core i3-370M Processor (2.40GHz, 3MB L3 Cache)

    Processor speed
    2.40GHz

    Memory
    4GB DDR3 System Memory (2 DIMM); Max supported = 8GB

    Accessible memory slots
    2

    Display
    17.3 diagonal High Definition+(8) HP BrightView LED Display (1600 x 900)

    Video graphics
    Intel HD Graphics with up to 1696MB total graphics memory

    Audio
    Altec Lansing speakers

    Primary CD/DVD drive
    LightScribe SuperMulti 8X DVD&plusmnR/RW with Double Layer Support

    Hard drive
    500GB (7200RPM) Hard Drive (SATA)

    Networking
    Integrated 10/100BASE-T Ethernet LAN (RJ-45 connector)

    Wireless options
    Wireless LAN 802.11b/g/n WLAN

    PC card slot
    N/A

    I/O ports
    3 Universal Serial Bus (USB) 2.0; 1 HDMI; 1 VGA (15-pin); 1 RJ -45 (LAN); 1 Headphone-out; 1 Microphone-in

    Finish
    Textured HP Imprint finish with the prism design in biscotti

    Software, security and support
    Symantec Norton Internet Security 2011 60-day Trial; HP Support Assistant; HP Power Manager; HP Recovery Manager; Sun Java; HP Advisor; HP Set Up

    Software, productivity
    Microsoft Office 2010 preloaded (purchase of a Product Key required to activate a full Office 2010 suite); Microsoft Silverlight

    Software, multimedia
    eBay; HP Barnes and Noble e-Reader; Windows Live Movie Maker; Windows Live Photo Gallery; Cyberlink Power DVD; Cyberlink YouCam; Cyberlink MediaShow; Cyberlink DVD Suite; Adobe Reader; Adobe Flash; HP Games Powered by Wild Tangent; Snapfish Picture Mover; HP Photo Creations

    Software, internet solutions
    ISP Partners (in HP Setup); HP Wireless Assistant; Norton Online Back-Up; Windows Live Messenger; Windows Live Mail; Bing Toolbar; Microsoft Portal; Accellor (Broadband Aggregator in HP Setup)

    Warranty and support
    1-Year Limited Hardware Warranty with Toll Free Support (NA);1-Year Free Hardware Technical Support; 30-Days Free Limited Software Support with 1-Year (from date of purchase); Free Limited Software Support with Product Registration.

    Weight (unpackaged)
    6.60 lbs

    Dimensions (unpackaged)
    16.22" (W) x 10.59" (D) x 1.27" (min H)/1.47" (max H)

    Power
    65W AC Adapter; 6-Cell 47WHr Lithium-Ion Battery

    EcoHighlights, ENERGY STAR Qualified
    Yes

    EcoHighlights, EPEAT Registered
    N/A

    Backlit keyboard
    No

    I might be able to go with this If I had the option of upgrading at my cost of course. Have to remove all that BLOATware though
     
  40. OldMajorDave

    OldMajorDave Notebook Evangelist

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    To my fellow Class & NBR members:

    Perhaps it’s my lack of communication skill that is the issue, but I want to try this one more time and then I’ll shut up. Mr. Frank has acknowledged that he understands that there is no One-Size-Fits-All solution and that “it is the attempted Procrustean solution in the current settlement administration that is creating the problem.” (Procrustean…damn, 6 years of college and I had to look that one up too ;) ). Brilliant word but it worries me that so many of my fellow Class members seem willingly eager to exchange one Procrustean box for another with little regard for the “value” consideration of fellow class members or the judges order of “ like or similar kind and equal or similar value”.

    For example, if you individually purchased a DV6000 and paid only $650 for it, please remember that others may have purchased the same base notebook but added an additional $1000 worth of “value” upgrades. This is why I believe that discussions of specific specifications in relation to broad term Class “value” are a misnomer and a false dilemma presented by Nvidia. Unfortunately, this also seems to be exactly what happened to Milberg et al. when they took the “specification bait”, and failed to argue that “value” is money deducted from consumer’s pockets not specific specifications.

    Nvidia would favor this argument because they, if anyone, would recognize that the pace of technology would decrease the “value” proposition (as defined by them) and limit their financial liability. And based on the success of this argument, what does Nvidia do? They expectedly disregard the individual and offer the “lowest of the low” as similar kind and equal or similar value to the entire Class. Shortly there after, the clerks on the Milberg phones start talking about proration, expert comparisons, and CQ50’s.

    Personally, I wish everyone would stop discussing the False Specification Dilemma offered by Nvidia and start talking about how much you have lost in the exchange. We paid $1117.10 in 2006 for a defective notebook that lasted 18 months. The “value” of $1117.10 was deducted from a bank account to meet a specific need. Due to a Nvidia defect beyond our control, that need was not met and another computer had to be purchased. Nvidia has agreed (by extended litigation) to replace it with one of like or similar kind and equal or similar value. In my opinion Nvidia, through Milberg, is now trying to renege on both the word and spirit of that agreement. If I am wrong, then so be it. I’d guess though, that through legal proceeding, the judge in this case will resolve any issues with his (or my :)) interpretation of “value”.

    Until then, my opinion is that “timely compensation” put it in the most clear & succinct way possible when he (she) wrote, “ People who bought a Lexus should not receive a Toyota as a replacement”. How much clearer can that be? Though they may share some of the same components, a Presario is not equal to Pavilion and a $600 Pavilion is not equal to a $2000 Pavilion. Pavilion may also be just a prestige name…. but then again so is Apple and the name is part of the perceived value that people pay for. So please, lets avoid the “specification bait” that has been thrown at us and discuss what it will cost each of us to be cured of the Nvidia disease. After all, why would the settlement have included the conjunctive phrase “ and equal or similar value” if all that was required was “ like or similar kind”.


    JMO, Best to All,
    Dave
     
  41. savage25rcracer

    savage25rcracer Notebook Enthusiast

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    Just to through this out their, does anyone now if the Asus crap can be upgraded to the Atom D525 or N550.
    i was thinking no on the N550 because it only supports DDR3, D525 supports both DDR2 and DDR3.
    The D525 also supports 4Gb instead of 2Gb.
    http://ark.intel.com/Compare.aspx?ids=49490,42503
    That still dosent change the crap screen (1024x600)
    why not 1366x768 like some of the better netbooks(hp mini)
    Nor does it change the 160Gb HDD(i have more than that in movies and music on my TX1410us)
     
  42. savage25rcracer

    savage25rcracer Notebook Enthusiast

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  43. ronk

    ronk Notebook Enthusiast

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    Well said! I paid $1400 for my TX1220 tablet which lasted pretty much 18 months. HP refused to admit there was a problem (I know, NVIDIA'a fault but I still blame HP for not stepping in and going after their supplier). That put me in a pickle because research showed that HP's $500 repair wasn't going to last as long as the original board. I couldn't do without a laptop so I ended up spending $1000 on a Lenova T400. It's not a tablet but for me it's "similar in kind" enough that I wish NVIDIA would just pay for that one and I'd be "made whole". I don't think $1000 reimbursement is unreasonable when my HP cost $1400 and I'm still stuck for the $400 difference.
     
  44. jtfrommer

    jtfrommer Notebook Consultant

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    Hello Everyone-

    I took a chance and created this site ( FAIR settlement – NVIDIA Defective GPU litigation) out of my pocket.

    Please pay particular attention to the Declarations form page ( http://fairnvidiasettlement.com/declaration/). This page is crucial in capturing everyone's contact and system info.

    I am in a process of procuring an SSL certificate for the site so the info will be encrypted both in the front and backend (database piece).

    When you are completing the form, there is a small checkbox that says "willing to a declaration under oath?".

    Please, please complete the form even if you check "no" to this question as our aggregated system info may come in handy in the future.

    If you check "yes", a completed PDF form will be emailed to you; you will need to sign, scan and email it back to: n v i d i a 4 1 1 (at) gmail (dot) com

    I know Matt198992 did an awesome job with thepetition site. Unfortunately, due to privacy reasons, I cannot go back and contact them retroactively as petitioners did not approve this contact method in advance.

    WE DON'T HAVE MUCH TIME LEFT - MAY BE 5 DAYS OR SO!

    Please complete your form as soon as possible, and pass along the URL to anyone that you know (friends, family, co-workers, even strangers!)

    If you have suggestions or feedback, please include them in the form or send me a PM.

    I think we have a better chance at receiving just and fair settlement if we all stand up and speak up in unison.

    PS. I apologize in advance but even if you left your system info on the other thread I created, I would like to ask you to enter it in the declaration form with your contact info. It would make my job lot easier :)
     
  45. aw614

    aw614 Notebook Guru

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    Most likely not the cpu's on intel atom's are BGA'ed
     
  46. shasta7

    shasta7 Notebook Evangelist

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    I filled this out Please take the time and do the same.
    Great job jtfrommer Thanks for your time the site looks great!
     
  47. Wolfman-Iraq

    Wolfman-Iraq Notebook Geek

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    Well put Dave, thank you.

    When I was at Bestbuy looking at laptops to purchase (2007), there was an HP company representative there to answer questions about their product line (HP & Compaq). When asking the Rep which laptop is better (Compaq, HP), he compared them to cars, one is a VW Bug (Compaq) the the other is a Cadillac (HP). If you want quality and performance, then you would purchase the HP. With that comparison, I bought the more expensive vehicle (HP). One month later, I purchased another HP (same model dv9408nr 17”) for my daughter.

    To me, HP is damaging their reputation (of what is left of it), by sitting back and watching this unfold. They do have some responsibility in this matter.
     
  48. WerdNerf

    WerdNerf Notebook Guru

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    I don't think anyone here has ever suggested that a $600 Presario or Pavilion is equal to a $2000 presario or Pavilion. I was saying, for all legal and practical purposes, given the same parts configuration and features, a $600 Presario is equal to a $600 Pavilion, and a $2000 Pavilion is equal to a $2000 Presario. There are higher end Presarios and lower end Pavilions where the model lines have crossed many times in the past. They are simply different badges. Many even share the same owners manual. Yes, some have "defeatured" systemboards; some don't. They're all HP part numbers though. EDIT Some are identical in every manner other than physical appearance (color scheme; one says HP, one has the Compaq emblem). More to the point HP and Compaq are the same company; If you bought a Compaq after around 2005 (allowing a few years of transition from the 02 aquisition) you were buying an HP. In fact in some cases the opposite was true: HP took existing premium Compaq models and rebadged them as HP's. There really is no genuine distinction between the two, only a distinctions between models.


    "Specification bait" is important to me: The only way to empirically compare HP's unnecessarily complex myriad of models is with specs. Specifications are the only way we were able to determine that the CQ56 is inferior to virtually every model included in this settlement, even the "budget" models. Yes "value" is equally important, but it's also -intentionally I'd gather- open to interpretation. But brand has little to do with value here since we're dealing with machines that in many cases share exactly the same parts. Worrying about which retail brand is obfuscation in my view, and a sure way to never be satisfied with a judgment no matter what the product or solution offered. But, I guess we all have different "values"; the appearance of brand is not preeminent for me.

    We can all agree though that it should be obvious to any judge that one or even two suggested models cannot satisfy a span of $400 to $2000 in terms of value. With that in mind, it looks like the focus of conversation here is moving beyond which specs satisfy us each individually anyway, and on to the matter of how we can individually and collectively do our part to influence that interpretation of value.
     
  49. CFrank

    CFrank Notebook Enthusiast

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    I couldn't agree more! No offense intended to anyone at all, as I am well aware that we each have our own grievances and ideas of how to address them. But as many have said, there isn't, AND NEVER WILL BE, any one model that will make everyone happy. That said, I feel it is pointless to suggest particular models and discuss their specs. I spent over $1500 on my computer, and NO Compaq is going to replace it.

    I love the way Dave put it, so I am going to quote him again. "Pavilion may also be just a prestige name," but "the name is part of the perceived value that people pay for." GREAT POINT!!! The fact is, "prestige" is one of the many common buying motivations, and the presitige a brand name carries DOES significantly contribute to the "perceived value" of a product. Companies often release seperate product lines under different brand names and pricing structures in order to cater to specific market segments. Further, it is not uncommon for the different brands to share similar components. Nonetheless, they are still DIFFERENT and have DIFFERENT "values." there are countless examples to illustrate this point, but just to name a few: generic vs. Name brand drugs; Honda vs. Acura; Chevy vs. Cadillac; etc.

    Actually, the cars are a great example. For instance, some models of Chevy and Cadillacs are essentially the same vehicles with a few slight differences. Anyway, I think you get the idea...
     
  50. WerdNerf

    WerdNerf Notebook Guru

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    As far as the consumer is concerned, their responsibility is at least equal to if not greater than that of Nvidia, and they certainly have more to lose. Much of the discussion at the beginning of this thread was based around how little regard HP was displaying towards their customers. I'm still amazed at how they've not only failed to stop the bleeding, but have opened the wound even further.
     
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