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    JUST purchased a Lenovo Y500, bad timing?

    Discussion in 'Lenovo' started by aaznblue, Apr 1, 2013.

  1. hazzam

    hazzam Newbie

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    Just when I made up my mind and decided to get the current model with the GT 650M SLI GPU, this happened:
    IdeaPad Y500 Laptop - Dual Graphics - 59371963
    15.6" FHD LED Anti-Glare Wedge 1920x1080
    Ultrabay SLI Graphics - NVIDIA GeForce GT750M GDDR5 2GB
    Now I feel obligated to wait for the newer model(s) to come.
    Anyone have any idea on when will Lenovo release/start shipping this particular model?
     
  2. blaze6377

    blaze6377 Newbie

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    I'm getting my GT750 SLI tomorrow. Can't wait :)
     
  3. BarisIlgin

    BarisIlgin Notebook Enthusiast

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    Lucky you :thumbsup: Please give us a quick review when you have your laptop.
     
  4. sidvelu

    sidvelu Notebook Consultant

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    Can anyone confirm these indeed have 1080p anti glare displays. I thought they all had glare for some reason :confused:
     
  5. Sundin

    Sundin Notebook Enthusiast

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    Canada has glare screens, US has anti-glare (from Lenovo's site)
     
  6. Albake21

    Albake21 Notebook Consultant

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    O damn, thats great news! I was a little upset about going from my current anti glare screen to a glare screen, but now a y500 with an anti glare screen is just perfect.
     
  7. Derek712

    Derek712 Notebook Virtuoso

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    Don't get your hopes up. My "anti-glare" screen is glossy and still has glare

    Don't get me wrong, it's still better than most screens, especially ones with a hard panel screen. The colors are amazing which makes up for not being matte in my opinion

    Sent from my Nexus 4 using Tapatalk 2
     
  8. Albake21

    Albake21 Notebook Consultant

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    And what laptop are you referring to?
     
  9. sidvelu

    sidvelu Notebook Consultant

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    Yea I also checked on their website, if you go into details it says a Glare Wedge Screen. Probably just a typo. A pretty big typo if you ask me, i was really hoping for antiglare :(
     
  10. octiceps

    octiceps Nimrod

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    Don't get your panties all in a bunch; the "anti-glare" screen is still a glossy one.
     
  11. mobilezila

    mobilezila Notebook Evangelist

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    I am totally frustrated at this time.....when I purchased the y500 2.5weeks ago, I was informed by the Lenovo Sales that the y500's do not come shipped with the Anti-Glare displays,and I went ahead and made my online purchase. I have not even received my laptop yet, and it's due to arrive tomorrow, and I see that the Lenovo website has ALL the y500 configured to come with Anti-Glares.....

    My question would be, is it a typo and my Laptop also will arrive with the Anti-Glare screen? How can I tell when I open it tomorrow? Are the Lenovo Anti-Glare screens be like Matte Screens? Or are the Lenovo Anti-Glare screens still be glossy but have some reduced glare due to some special coating?

    If the Lenovo anti Glare screens are truly Matte...than I will immediately ship my laptops back to Lenovo..and will have to re-order and wait another half month for the item to arrive!

    Hope we can clear this up soon.
     
  12. mobilezila

    mobilezila Notebook Evangelist

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    Really? So the you think its a Typo in the item specs? Because 2.5 weeks ago, the screens were all configured with Glare Wedge...and now they are configured with Anti-Glare Wedge........

    You think all are having the same glossy type screens?

    Can anyone else confirm?

    I just dont want open my laptop tomorrow and find a glossy screen, and than return it to reorder and wait another 2 weeks to find a 'replacement' laptop with the same exact glossy screen! I would be so pi..ss...eed!

    I guess it would really be hard to confirm that fact until someone orders now with the 'Anti-Glare' display and can confirm in the next 3 weeks when they receive it that it is truly anti-glare. Since maybe Lenovo may truly be shipping with real anti-Glare screens now? Since how else can lenova claim the screens to be Anti-Glare than? It's False Marketing!
     
  13. Derek712

    Derek712 Notebook Virtuoso

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    model 59371965. GT750M single with 8GB ram. Glossy screen, even though it says anti-glare. I had it side by side with a friend's GT650M SLI and it's identical
     
  14. Albake21

    Albake21 Notebook Consultant

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    That was also before they updated the specs to a anti glare screen.

    Sent from my Nexus 4 using Tapatalk 2
     
  15. Derek712

    Derek712 Notebook Virtuoso

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    I'm a little confused from your last two posts? Do you want a glossy screen or no? Anti-glare will mean a matte screen. Glossy screens will always have glare unless it has a brightness of 500+ nits or something crazy. These screens are rated for 300 nits. There really aren't any glossy screens that are anti-glare and if there were I can pretty much guarantee they have more glate than a matte screen. The big advantage of glossy over matte is the better colors and color contrast. To me, that is more important but if I used my laptop outdoors a lot, I would be disappointed with my purchase. Like I said before though, this is one of the better glossy screens I've seen. I think it has to do with the glossy layer being so close to the puixels mixed with the brightness. For reference, I'm using the 2nd model on Lenovo's website(GT750M with 8GB ram)

    Just curious, what model did you order? I ordered mine exactly two weeks ago and received it the following Friday. 2.5 weeks is a long time unless you ordered the SLI version.
     
  16. Derek712

    Derek712 Notebook Virtuoso

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    Interesting, I could have sworn it said Anti-Glare when I purchased it. I guess I'll find out for sure when I get my replacement. I'm not sure why they would change the specs without changing the model number though. They've never done that before.
     
  17. sidvelu

    sidvelu Notebook Consultant

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    Ill be getting the updated model on wednesday, so Im gonna find out either way. I talked to lenovo customer chat, and they were pretty adamant that it was antiglare.
     
  18. octiceps

    octiceps Nimrod

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    Why doesn't someone order one with the "anti-glare" screen and we'll find out?

    I highly doubt they've changed the screen. It's just too suspect that the same model is listed has having a glare screen on other Lenovo websites. And it's not like their supply chain can react this fast to a sudden change in the LCD panel. They probably have a ton of unfulfilled glare screen units just sitting there and if you order one hoping for an anti-glare screen they have to get rid of their old stock first. In any event I think it's a typo.

    If your entire purchasing decision hinges on whether it has a matte screen then I think you're kind of missing the point of this machine. Anyway, besides the reflections I think this glossy screen is very good assuming you get the 1080p. When Notebookcheck reviewed the Y500 display they found it to have good brightness and contrast and almost full sRGB coverage which is more than can be said about the majority of notebook screens out there. I don't have the hardware to back up those claims but the colors are definitely more saturated than on my former ASUS G73Jh. Beside the high-end ones, most matte notebook screens I have seen have too thick or uneven of a coating and that reduces the brightness and contrast and makes it look worse than a comparable glossy screen in my opinion.
     
  19. mobilezila

    mobilezila Notebook Evangelist

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    Well, I purchased the y500 due to the SLI config and all the other nice plus points. The only negative concern to me was the glare screen. I don't often work outside, but I do sometimes and the glare always affected me on my Alienware. I hated it. I would not have minded purchasing the y500 if there was no 'anti-glare' available but if there was truly an anti-glare available , of course I would be sorely disappointed, especially when my ordered laptop has not even arrived when they made the anti-glare available.(My y500 is due to arrive tomorrow)

    That is why I am hoping that the laptop I received tomorrow will come with the newer Anti-glare. And that is why I need to confirm if Lenovo's 'Anti-Glare' screen was glossy in appearance too so I can tell if that was what I should be expecting. OR if the anti-glare display was actually matte looking. SO..I could return it for an exchange.

    But as I said, I don't think anyone can confirm until someone orders an 'Anti-Glare' config and posts a picture how the screen appears. I know that the y500 does indeed come with an official OEM matte display which is only available to be purchased on some online sites parts list which you can self-replace. I think some forum member did that with their y500. I wonder if Lenovo is actually configuring the y500's with this screen instead now...
     
  20. octiceps

    octiceps Nimrod

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    Glare means glossy and anti-glare means matte. It's not a glossy screen with some special anti-reflective coating that kinda sorta reduces reflections like on certain tablets like the Kindle Fire HD. I can tell you right now that the glare on my Y500 is not as bad as Alienwares because those use thick, edge-to-edge glass which are the absolute worst for reflections.

    I don't think there is some "official OEM matte display" and I saw the post that you were referring too. Basically you can buy any compatible display panel and install it yourself and there are a lot of those out there
     
  21. Derek712

    Derek712 Notebook Virtuoso

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    Coming from an Alienware myself, I strongly prefer this screen. At work, I used to struggle to not see my reflection in the screen. With the y500, I barely notice it unless the colors are all dark or the screen is blank
     
  22. mobilezila

    mobilezila Notebook Evangelist

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    If what you say is true, than the current y500s will all come with matte screens from now on......not glossy ones anymore.
     
  23. octiceps

    octiceps Nimrod

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    I've always felt that Alienwares were among the worst in terms of screen reflectivity. The previous generation unibody glossy MacBook Pros used to be just as bad but with the new Retina ones they removed the air gap and significantly thinned down the display stack so the reflectivity is considerably lower.

    That's not what I said. I was clarifying what the terms "glare" and "anti-glare" mean since you seemed to be implying that Lenovo was applying an anti-reflective coating to their glossy screens and selling it as "anti-glare." I still do not believe that these new "anti-glare" units have a matte display. Until someone proves otherwise, I'm gonna assume it's a typographical error on the website.
     
  24. gravybutt88

    gravybutt88 Notebook Guru

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    Anyone have any gaming benchmarks for the 750m sli model? Really really debating purchasing, but need to see some solid benchmarks in modern day games in 1080p. Thanks a ton!
     
  25. LHappydude

    LHappydude Notebook Consultant

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    I would return it and get one directly from Lenovo website since they already seem to have gt750m equipped with their new models.
     
  26. kent1146

    kent1146 Notebook Prophet

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    Until someone actually receives their Lenovo Y500 w/GeForce 750M SLI and posts benchmarks, you can use this rough estimate:

    A Lenovo Y500 with a single GeForce 650M --> 750M shows about a 20% performance boost.
    A Lenovo Y500 with dual GeForce 650M --> dual 750M will also probably show about a 20% performance boost.

    In general, nVidia SLI scales linearly across GPU models.
    If nVidia GPU A performs 20% faster than nVidia GPU B, then you can expect 2x nVidia GPU A to perform 20% faster than 2x nVidia GPU B.

    So when GeForce 750M benchmarks do get posted, I'd bet that you'd see 3dMark11 scores somewhere around 4450 - 4500 (which is ~20% faster than the ~3750 3dMark11 scores that 2x GeForce 650M in SLI post).
     
  27. BarisIlgin

    BarisIlgin Notebook Enthusiast

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    This is just what they are expecting from the 750M SLI. There are no real Benchmarks, so we still dont exactly know how the 750M SLI will perform. Maybe it will be 4600+ or maybe under 4300. We just have to wait to the people that ordened the y500 750M SLI version and ran the 3dMark11.
     
  28. Morbeas

    Morbeas Notebook Guru

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    I wish Best Buy had the SLI 750M version already. :(
     
  29. Albake21

    Albake21 Notebook Consultant

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    Same I wish all stores had the newer models. Especially tigerdirect, but Lenovo said that could take up to a couple of months.

    Sent from my Nexus 4 using Tapatalk 2
     
  30. BarisIlgin

    BarisIlgin Notebook Enthusiast

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    Anyone got delivered the y500 750M SLI ?
     
  31. vito357si

    vito357si Notebook Guru

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    Mine is stuck with customs i am guessing hope I get tmr or thur..
    Louisville, KY, United States 04/30/2013 9:45 A.M. Brokerage released shipment. Shipment is submitted to Clearing Agency for further clearance.
    Louisville, KY, United States 04/28/2013 5:44 A.M. Arrival Scan
    Anchorage, AK, United States 04/27/2013 8:08 P.M. Departure Scan
    04/27/2013 6:01 P.M. Arrival Scan
    Shanghai, China 04/28/2013 1:36 A.M. Departure Scan
    Shanghai, China 04/26/2013 9:16 P.M. Export Scan
    04/26/2013 9:16 P.M. Origin Scan
    China 04/25/2013 4:19 A.M. Order Processed: Ready for UPS
     
  32. orangedrink888

    orangedrink888 Notebook Geek

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    Yours originated from China? I though most Lenovo items shipped in the US came from North Carolina.
     
  33. mobilezila

    mobilezila Notebook Evangelist

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    Mine should be arriving today.

    It originated from Shanghai, China. It was also shipped to KY first from China.
     
  34. Derek712

    Derek712 Notebook Virtuoso

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    That's a common ups hub. Wow, that's crazy they are coming straight from China. So there really isn't a US based quality check after all. I wondered how Lenovo allowed machines to be sent out with so many stuck pixels. Be prepared, but don't worry - i was able to massage all of mine out. Just takes a couple minutes

    Sent from my Nexus 4 using Tapatalk 2
     
  35. sidvelu

    sidvelu Notebook Consultant

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    Mines arrived at my home today. So when I get back from work I can give a small review. But yea im really really hoping no defects!
     
  36. juliant

    juliant Notebook Deity

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    ^^^ That is almost impossible. I got 3 systems until now (first one was replaced 2 times) and all of them had defects. I made a mistake returning first time, because when I got the first replacement the screen was damaged half (You had the feeling that on half you could see it at a lower colour resolution) and a screw was missing inside (but this I could not tell Lenovo, because you are not supposed to open it, it will void your warranty and they will definitely point that out; because it didn't make sense, how would I know that without opening the machine). But when I got the 2nd replacement, I kept the machine until this one arrived. And guess what? The keyboard was lifted up from a corner, frame was popping up.

    At first I thought it was not pushed properly in, and when I opened it, actually the frame of the keyboard has some plastic 'pins' that hook up on the metal frame of the keyboard and they were broken.

    So, luckily because I did not send the replacement back, I switched keyboards and made sure everything was working the right way...

    Anyway, I wish you all the best and I hope everything will work just the way you wanted, out of the box. But everyone, please keep that in mind, if you have to get a replacement, try your best to point to the support team that you need to keep the machine until the replacement comes to you due to work, etc. etc. so that you can make sure that your replacement has no issues whatsoever.
     
  37. sidvelu

    sidvelu Notebook Consultant

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    Well my two laptops before this came with no defects, a HP dv6 and a Dell Inspiron. The HP has a similar building process and shipping process, and it worked perfectly and still does.

    Or do you mean the issue is with lenovo itself, and crappy quality checks?
     
  38. vsg28

    vsg28 Notebook Consultant

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    Sigh.. This is where I really like Alienware's policy- you can open up and change around components all you want as long as you don't damage anything.
     
  39. juliant

    juliant Notebook Deity

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    That is correct. The quality check for Lenovo in specific to IdeaPad is very poor, due to the cost. To give us that kind of a sale discount, they have to look into all the possibilities in saving them the trouble and money. But in my case, they have to send me 2 times replacement and imagine the cost involved after the sale... I can mention that this is totally not the case with the thinkpad machines which are by far better in all the cases (quality & support).

    But it seams that Lenovo support team are getting better, though we are dealing always with people from Philippines and other countries (again, Lenovo trying to keep the cost down). But even Dell does that (after the working hours).
     
  40. sidvelu

    sidvelu Notebook Consultant

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    Yea that makes sense, then I really really hope theyre minor defects or no defects then :D
     
  41. octiceps

    octiceps Nimrod

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    Weird that you guys are getting your machines imported from China. I got two Y500's and both came from the Lenovo factory in North Carolina. With the way this forum is going maybe they can't keep up with demand here in the States LOL. Maybe that's why your machines are taking so long to arrive.

    My first unit wasn't egregiously defective but it had a couple minor problems. There were a some stuck pixels and the left clickpad button sensor was iffy so it would sometimes fail to register clicks. I tried to massage out the stuck pixels but it didn't work and they were still there after two weeks so it was not a burn-in issue. I got the machine replaced and my second one has been perfect.

    It's true that you can request to keep using your defective unit until you receive the replacement. It's pretty nice that Lenovo would do this for you since a lot of other OEM's won't even ship out a replacement until they've received the defective unit back. All in all, I would not hesitate to purchase this laptop because of perceived quality control issues; it's just too good of a deal to pass up. You don't even want to know how much I paid for mine. ;)

    Lastly, if you want to speak to US-based tech support personnel call during working hours Eastern Standard Time. Otherwise you'll get someone from overseas.
     
  42. vito357si

    vito357si Notebook Guru

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    Not sure i ordered the y500 with 750m sli..
     
  43. Derek712

    Derek712 Notebook Virtuoso

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    The sli versions are probably straight from China since they likely didn't have the ultrabay adapters yet until now. I got my laptop within 5 days even though they gave me a 15 day lead time. Would explain the lack of an ultrabay accessory on their site too.

    Sent from my Nexus 4 using Tapatalk 2
     
  44. revolutionz_s13

    revolutionz_s13 Notebook Enthusiast

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    Ok, what do you guys want to know about this thing? I am typing from the 15" GT750m SLI model right now. Got it this morning, mine also shipped from China. Been reading/researching this for a while, came from a Gigabyte U2442N before this, and a HP DV6 before that. Decided graphics were more important than portability after having the Gigabyte for 2-ish weeks.
     
  45. precise2282

    precise2282 Notebook Geek

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    Benchmarks for games, picture of the matte screen.
     
  46. octiceps

    octiceps Nimrod

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    When you purchased it, did it say glare or anti-glare screen on the website, and in case of the latter is it actually a matte screen.
     
  47. revolutionz_s13

    revolutionz_s13 Notebook Enthusiast

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    Still working on installing games, the screen is not matte, it is glossy, but seems to have a bit of anti-glare coating, its not the worst for glare but its not terrible either. Sitting on the couch with a window right behind me right now, and don't see the window at all. Game benchmarks will probably have to come tomorrow, have too much going on tonight to run them.
     
  48. mobilezila

    mobilezila Notebook Evangelist

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    This is what I am also thinking...that the anti-glare definition for Lenovo in this case is not a matte screen, but more like an 'anti-glare' coating. This is why they never specifically said anti-glare matte screen...just anti-glare. I do realise that anti-glare = matte in most cases, but I think in this, Lenovo is kinda stretching the marketing term.
     
  49. gravybutt88

    gravybutt88 Notebook Guru

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    Sweet, cant wait! What games are you planning on benchmarking?
     
  50. revolutionz_s13

    revolutionz_s13 Notebook Enthusiast

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    Right now all I have is Dragon Age 2, Diablo 3, and Skyrim. Might need a couple more games before I deploy, maybe StarCraft or Command & Conquer.

    Also, I'll note this with the benchmarks too, the first thing I did when I got the system was tear it open and put my 256GB Samsung 840 Pro SSD in, so Im sure that helps. My Windows experience index is 7.5, 7.7, 7.8, 7.8, 7.9 if anyone cares about that running Win 7 Pro 64.
     
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