The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous page

    X1 Carbon Shipping Thread

    Discussion in 'Lenovo' started by smileman, Aug 23, 2012.

  1. simplicy

    simplicy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    August 21st I think.
     
  2. simplicy

    simplicy Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Mine (now shipped after nearly 2 months) was never listed as "in production". It was forever listed as "in process" even the days before it shipped.
     
  3. steve8191

    steve8191 Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    15
    I will receive mine tomorrow.
     
  4. GeromeDoutrande

    GeromeDoutrande Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
    Received my X1 Carbon X5/8GB/250GB today,
    ordered 30/09/2012, arrived 22/10/2012 (UK)
     
  5. steve8191

    steve8191 Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    15
    any comments on the unit?
     
  6. GeromeDoutrande

    GeromeDoutrande Newbie

    Reputations:
    0
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    5
  7. fxcmyfob

    fxcmyfob Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    First post here. Just wanted to let you guys know that the X1 Carbon is now available with Windows 8 as an option. Now to decide on the X1C or wait for the T430u...
     
  8. akshayroy

    akshayroy Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5

    Yup. Came home yesterday to see a big Lenovo package at home, as well. Though it might have been a free X1 Carbon, but wasn't the case. Opened up the box and it was the Ethernet Dongle, a Wireless USB mouse, and a pretty Sweet Lenovo Messenger bag. Ordered my X1 on 8/19 and after many delays, finally got it 9/30. Nice of Lenovo to give away this stuff as a "sorry, we screwed up" gift. Sucks that I had to wait a month for this though since I needed this for school. But definitely a good move on Lenovo's part. Thanks Guys!
     
  9. netrowdy

    netrowdy Notebook Enthusiast

    Reputations:
    0
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    5
    Where did you get the Win 8 option?
    On the lenovo.com shop the configuration process still offers only Win7 options to me...

    PS: First post here as well :)
     
  10. s0dhi

    s0dhi Notebook Consultant

    Reputations:
    5
    Messages:
    180
    Likes Received:
    2
    Trophy Points:
    31
    Seems that different locales have different options. Canada has Win 8, but no options for WWAN right now.
     
  11. fxcmyfob

    fxcmyfob Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    should have stated that i am from Canada. i am planning to order pretty soon but i should ask if you guys know of any deals other than the regular coupons they offer. also has anyone used the IBM Friends EPP?
     
  12. Haywir3

    Haywir3 Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5
    Keep checking on Redflagdeals. Originally there was a 24% coupon you could apply to the X1 Carbon at launch. No idea what's valid right now.
     
  13. nbtech10

    nbtech10 Notebook Enthusiast

    Reputations:
    0
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    15
    Lenovo just sent me the USB LAN dongle, Messenger Max bag, and wireless mouse. I did not order any of these or receive notification that I would be receiving them. I suppose this is some kind of consolation for all the trouble that happened at launch, but I was already happy enough to get the X1 carbon for $1000. I haven't seen it for that cheap since I bought mine, but I've stopped looking.

    Anyway, anyone else receive this gift?
     
  14. zackiv31

    zackiv31 Notebook Consultant

    Reputations:
    19
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    30
    I did, and it's nice and all, but it's ~$30 worth of gifts and there is still no sign of my order from over a month ago. I'd much rather have my $2000 laptop now than any amount of gifts.
     
  15. dusterbuster

    dusterbuster Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    I picked up my laptop from UPS earlier this week (finally, after 2 months of waiting), and have decided to go ahead and install windows 8. FYI, the $15 upgrade offer promo codes are now being issued by Microsoft.
     
  16. NPRW4ever

    NPRW4ever Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    5
    No joy here yet. After Lenovo cancelled my August 17 order and took 5 weeks to stop telling me that order was still in place, I re-ordered an I5/8/256 X1 on October 10 and they promised me it would ship on October 16.

    On October 18, I get an e-mail saying it has been delayed with no new date specified. I go ahead and file a complaint with the Better Business Bureau, which I recommend doing since it does get Lenovo's attention, and a rep called me the next day asking what would make me happy. The new ship date was October 28.

    Last night I got an e-mail saying that "due to an overwhelming demand, we are experiencing some delays in processing shipments" and the estimated date is slipping by Lenovo "expects to ship it out "the first week of November."

    So, just to let you know, it's all your fault!
     
  17. dusterbuster

    dusterbuster Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    I feel your pain. I don't know how Lenovo could have messed up more than it did with the whole X1 carbon shipping fiasco. It's clear they are intentionally providing misinformation on expected shipping dates to string along the customer.

    On a related topic, has anyone received the USB ethernet adapter separate from Lenovo for an order placed after 8/22? I noticed that the USB ethernet adapter is not listed in my 8/22 order confirmation (although it was listed in my original 8/16 order confirmation, which got cancelled because of a billing snafu). I contacted Lenovo post sales support, but all they would say is "It has already shipped." Yeah, right. I'll believe it when I see it. I don't believe anything Lenovo says when it comes to orders/shipping, etc. Lousy company, lousy service.
     
  18. zackiv31

    zackiv31 Notebook Consultant

    Reputations:
    19
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    30
    For a select time, the USB ethernet adapter was an add on for the Carbon. When I ordered on 9/26 I had to explicitly add it. I received mine along with a couple other goodies last week. My x1 carbon just shipped and should be here next week.
     
  19. dusterbuster

    dusterbuster Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Thanks, was it a "no cost" add-on during this period? If so, seems kind of silly. I don't recall adding it on to my order, but then again, I assumed it was the exact same order as my original 8/16 order, because the price was the same. All I did was change the harddrive option to 256GB. I didn't think to click on the ethernet adapter tab at the time. Not having the adapter added to my order certainly didn't help my order arrive any faster, as it took more than 2 months for my computer to arrive.
     
  20. lskeys2003

    lskeys2003 Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    I feel you pain. I originally ordered on the same day. Aug, 17th. After all the delays it got cancelled on Sept. 24th. I reordered that same day. After a few more delays, it was suppose to ship on Oct. 19th, then move to Oct. 25th. Yesterday morning I got a email saying that the order had shipped. I kept checking and finally got a UPS shipping number around noon. About two hours later got the same email about the delay in shipping. Called and the Lenovo rep assured me that the order had shipped. Today I got this email, "Thank you for contacting Lenovo, the maker of the products for those who Do

    With regards to your query, we would like to inform you that the product is shipped and tracking number is 1Zxxxxxxxxxxxxxxx it will take 24 hours for the update
    on the tracker to be updated on UPS website, so kindly request you to wait for the delivery of the product which will be done in 3 to 5 business days.

    For further questions or concerns please reply to this email. We will be happy to further assist you
    Thank you for choosing Lenovo.

    Just checked, it departed Shanghai, China. Scheduled delivery Oct. 31.

    I had a $150.00 concession on my original order. I HOPE LENOVO HONOR IT. I still have email concerning it. If not I will do a BBB complaint.
     
  21. swindmill

    swindmill Notebook Enthusiast

    Reputations:
    21
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
    There are some new models that have shown up on this site:

    Lenovo Solutions Center

    Systems with an i7 and 8GB of RAM, Intel SSDs with full disk encryption, Windows 8...
     
  22. zackiv31

    zackiv31 Notebook Consultant

    Reputations:
    19
    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    30
    It was a $20 addition when I added it.
     
  23. carbonless

    carbonless Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    5
    Ordered: 08/16
    i5/8GB/256GB
    Received: 10/23
    No dongle received. Received email that I would receive it in October. I don't think it will happen.

    I have not experienced any of the noted problems so far (with the exception of the Windows update issues, but this is apparently a Windows issue). Build quality is good. I also don't really have a problem with the size of the AC adapter (1x2x5). My Dell power brick is actually the size of a brick (2x4x8) and weighs in about 2 lbs.
    I did notice on the shipping box that the machine is made by Winstron Infocomm Kunshan for Lenovo. I don't know if all Carbons were made by this company or not. I was told at one point that my order had been sent to a different factory for assembly.
     
  24. nbtech10

    nbtech10 Notebook Enthusiast

    Reputations:
    0
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    15
    Well I forgot to mention I ordered my X1c over two months ago, and received it within a month of ordering. So this gift came as a surprise, given that I hadn't even thought about this in a month. Ridiculous that Lenovo is still having issues.
     
  25. steve8191

    steve8191 Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    15
    My X1C was also made by Winstron Infocomm....
     
  26. lskeys2003

    lskeys2003 Notebook Enthusiast

    Reputations:
    0
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    Got mine today. Original order was Aug 17th. Had to reorder on Sept. after Lenovo cancelled. So far I do not see any problems. What do I look for? Mine also says from Winstron Infocomm Kunshan. I had a concession of $150.00 for the original order. The guy just reordered off the original order. Do you think Lenovo will honor the concession? I will call tomorrow. If not, even though no problems. Nice machine. I will send it back. I they do I will keep it. 3 months. Almost time for the to announce the new version in January.
     
  27. NPRW4ever

    NPRW4ever Notebook Enthusiast

    Reputations:
    0
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    5
    I finally received my X1 yesterday. (Initially ordered August 17; cancelled by Lenovo; reordered October 10.

    Correction of minor typo in Carbonless's comment -- My X1 was manufactured by " Wistron Infocomm (Kunshan) Corporation for Lenovo" in Kunshan, Jiangsu, China. Wistron rather than W instron.

    I am generally fairly pleased with it. As shipped, the display had a bad bluish color cast. This can be largely corrected in Windows Color management by reducing the blue slider more than half and reducing the green somewhat less. I corrected the color further by using my Eye-One colorimeter and associated calibration software. As calibrated, the color is fairly close to that of my X220, but the latter's IPS screen is somewhat more saturated and has much wider viewing angles. Even for use for preliminary photo editing while traveling, I find the X1's screen acceptable.
     
  28. Haywir3

    Haywir3 Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5
    Yea I had to reduce the blue-ness of the stock calibration as well. It was almost painful.
     
  29. letterk

    letterk Notebook Guru

    Reputations:
    0
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    15
    My saga continues. I ordered in August and received it early October. Of course, it had a number of problems, most severe being a nice line of dots randomly blinking on the display. Service didn't want to try to fix it, so I had it replaced, which included me threatening a BBB report when the rep wouln't respond to my emails or phone calls. I finally received the new one today. It has the loose trackpad. Yippee. So either to the depot or I try to fix it myself.

    Oh, for those of you who said they wouldn't let me keep the current X1 while they made my new one, you were wrong. They happily let me do so, which was about the only nice thing through this entire process. All they wanted was a CC number so they could bill if the original wasn't returned in time.
     
  30. decrescendo

    decrescendo Notebook Geek

    Reputations:
    0
    Messages:
    79
    Likes Received:
    1
    Trophy Points:
    16
    Well, I assumed waiting until late November to purchase an X1C would preclude me from delays. Is that not actually the case?
     
  31. iofthestorm

    iofthestorm Notebook Evangelist

    Reputations:
    8
    Messages:
    422
    Likes Received:
    7
    Trophy Points:
    31
    Did you order yours? I'm thinking about ordering one this week and I'm slightly off put by the fact that the estimated ship date is 12/24, but then I found this thread and apparently that's actually pretty short compared to what some other people are seeing. Problem is that I will be on vacation that week and not home so that might be terrible timing to get the laptop. I wonder if it'd be worth just going through a reseller to avoid the delay, although none of them have the exact configuration I want (i7/8GB RAM).
     
  32. VanquishOE

    VanquishOE Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I ordered mine on Black Friday but there was an error with the order and so I had to call them up on Cyber Monday and re-order the darn thing. I was able to re-order it for the same price.

    Order Date: 11/26/2012
    Est. Ship Date: 12/17/2012
    Status: Released to Manufacturing

    ugh, the wait is excruciating and I'm going to be extra annoyed if this device isn't in my hands by 12/20...
     
  33. iofthestorm

    iofthestorm Notebook Evangelist

    Reputations:
    8
    Messages:
    422
    Likes Received:
    7
    Trophy Points:
    31
    Oh darn, so it looks like the 3 week ship time seems to be standard. I guess it takes a while to make them? Wondering if I should try to get one off amazon or something but they don't have that discount :-(
     
  34. VanquishOE

    VanquishOE Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    wow, color me surprised. The est. ship date was Dec 17th but I just got an e-mail today saying my order has shipped! One week ahead of schedule! Hopefully the delivery itself won't take an entire week itself ... (order status oddly enough, still hasn't updated on Lenovo's website).

    but I was under the impression that it would ship out on the 17th, leaving me to have the laptop on the 21st or so.
     
  35. iofthestorm

    iofthestorm Notebook Evangelist

    Reputations:
    8
    Messages:
    422
    Likes Received:
    7
    Trophy Points:
    31
    Oh nice! Hmm darn I should have ordered one then. Well, I guess for me the safest thing is to just order it after I get back from vacation since it seems like the estimates are not very precise. Means I have to wait a few weeks but oh well. Maybe something more interesting will come up (touch version?).
     
  36. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    can't believe X1 Carbon is also offered with 180 gigs SSD...
     
  37. iofthestorm

    iofthestorm Notebook Evangelist

    Reputations:
    8
    Messages:
    422
    Likes Received:
    7
    Trophy Points:
    31
    How can you get that configuration? I saw the configuration somewhere but I can't configure it online like that. If it would cost a bit less than the 256GB I would totally go for that.
     
  38. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    i think it is only sold to enterprise customers or on special orders...

    X1 Carbon 3444B2M is the model number of the machine.
     
  39. iofthestorm

    iofthestorm Notebook Evangelist

    Reputations:
    8
    Messages:
    422
    Likes Received:
    7
    Trophy Points:
    31
    Is there a way for a normal consumer to order it? Looking at the Lenovo Solutions Centre where I found it it seems like it's only $100 over the 128GB model which would be nice for me, although I guess it depends on whether I can get a discount with it too (through B&N or similar). Although I just realized I have some rather large expenses this month so putting off the laptop for a while.

    Oh hmm searching for the model number I can find some on third party sites like PCmall (although I was a bit more interested in 3444BAU, for 8gb ram). Would I still be able to get a Lenovo warranty with next day service if I ordered from a site like that? Although I think for me I'd rather wait for another 10% off deal or something (well I have to wait now anyway).
     
  40. ibmthink

    ibmthink Notebookcheck Deity

    Reputations:
    897
    Messages:
    1,936
    Likes Received:
    385
    Trophy Points:
    101
  41. VanquishOE

    VanquishOE Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Osaka, Japan 12/13/2012 11:29 P.M. Departure Scan
    12/13/2012 9:07 P.M. Arrival Scan
    Shanghai, China 12/13/2012 7:07 P.M. Departure Scan
    Shanghai, China 12/11/2012 11:49 P.M. Export Scan
    12/11/2012 11:49 P.M. Origin Scan
    China 12/10/2012 5:06 A.M. Order Processed: Ready for UPS

    What is this garbage?? It takes 2 full calendar days to jump from "Export" to "Departure"?

    ugh... the wait has been pretty brutal...
     
← Previous page