MSI GS43VR Phantom Pro's Owner's Lounge

Have you switched anything in nvidia settings? Using sport shift mode? Latest nvidia drivers?

I understand you, still cant solve mine with dark souls hehe

 

So I asked MSI about the RAM I purchased running slower than advertised and they said:

"According to the serial no,we don't have tested this memory on GS43VR 6RE.We don't guarantee this memory can work normally on GS43VR 6RE.Meanwhile,the memory frequency of your laptop is 2400MHz,we don't suggest you adjust the frequency,in order to avoid the laptop can not work normally."

So I guess I have to buy one that goes at 2400MHz. Anyone has actually upgraded the ram to 32GB? Any suggestions? I might just return the one I bought. Do yours run at advertised speed? I have the impression the laptop does not use the XMP profile, and it's locked by the manufacturer.

@asusk53 I had a random freeze where I couldn't even move the mouse. Not sure if this is due to the new RAM I installed, or CPU-Z that I was using, or what else. It's been the only one, but since yesterday it hasn't happened again.

Also I had a bug on chrome, were full-screen videos were not working on full screen while having two screens on. When clicking full screen one became black, and there was sound but no video. I googled it and turning hardware acceleration off fixed the issue, but...brought micro stuttering back! It even micro stuttered while typing this, and having the nvidia logo rolling around so there was no optimus switch. Maybe its the new RAM, or some update or who know what. I'll switch back the old ram to check if the issue persists.

 

What's there to change in the nVidia settings? Got everything at default, I only changed the default GPU to go with the dGPU.

 

Hello everyone, I'm thinking I might take the plunge and pick up a gs43vr tonight. I actually just returned a gs63vr a couple days ago, after trying (unsuccessfully) to overcome the stuttering issues which seem to plague these machines. Even though I failed to fix it on 2x machines (even tried an exchange on the gs63), I did like the experience when it wasn't stuttering enough that I might try it one more time. Since it was already a toss-up for me to choose between the gs43 and gs63 I'm thinking of trying my luck w/ the gs43 now (that form factor is so nice!). Anyway just wanted to say hi and to point out that this seems like an issue that is occurring in another msi laptop, so I sort of assume I'll see it again.

In my case, I did see it occasionally in windows, but most of my time spent testing the unit was gaming and it definitely happened in games. I noticed it both while gaming on the laptop's display alone, as well as hooking up to an external monitor through HDMI (both w/ dual display enabled and also w/ only the external display enabled).

In my efforts, I had found that doing a clean win 10 install and only installing nvidia's display driver (specifically NOT GFE) greatly reduced the frequency of the stuttering. Instead of it happening say every 1-2 min it seemed to happen maybe once every 10 min. It was allllmost rare enough that I was going to say 'screw it' and just live with it; but in the end after I saw some lag when typing up a post (in reddit actually.. not this site), that I decided to just box it up and bring it back. I did notice that when running LatencyMon before the clean install, it clearly said "this machine is not suitable for realtime audio", whereas after the clean win 10 install it said it was suitable; although the bottom measurement (highest hard pagefault time) would still spike up into the red.. (even with windows page file disabled..)

I suppose I could try an older version of windows, although this is a less desirable workaround than fiddling with drivers or settings.. I guess I might. It is discouraging to see one user who did mention the stuttering came back after they put on win 7..

That being said I am really intrigued on how @Prototime seems to have managed to avoid the issue, where seemingly the only difference for his machine is the replacement of the killer wireless card. I know one user reports disabling their wifi and still seeing the issue but I can't help but wonder if the killer driver could still somehow interfere. Unfortunately my local retailer only has an intel 7260 in stock and not 8260 but this is very interesting to me. I'm certainly not against replacing some hardware (especially relatively cheap hardware) if that will solve the problem. I know I'll upgrade the SSD it comes with anyway if I am happy enough to keep the machine.

Anyway wish me luck..! I'll report back w/ my experience.

 

Just realized even if I replace the killer wireless, the wired ethernet is still killer.. I don't necessarily want to have to use wireless just because of poor killer drivers. @Prototime do you typically game wireless, or have you done any gaming while using the wired ethernet? I guess we can hope it's only the wireless that's causing the issues..

It does look like Killer has released an updated driver a week ago, http://www.killernetworking.com/driver-downloads , with the release notes mentioning something about "Fixed issue that was causing memory leak in iphlpsvc windows process in RS1 OS" as well as updating the wireless AC drivers.. would sure be nice if this helped! I'll have to try and see.

 

Well, not too sure what to say. I suppose I'm cautiously optimistic. So far I've done a clean install of win 10 along with manually downloading and updating the latest drivers for nvidia (w/o GFE), killer, intel storage + intel video, and updated the bios (along with all windows updates of course). I've only had time to run a few games of Rocket League but at least so far I haven't seen any stuttering in-game. I have seen the occasional in windows but often when doing things like installing new drivers which I don't consider a typical usage scenario. Even typing this out I feel like there's still a tiny bit of stutter here and there but it's pretty minor and barely noticeable; I guess I'll give it a couple more days to see.

LatencyMon does still say this system is not suitable for realtime audio, although it's mostly the 'highest reported hard pagefault time' number that gets into the red.. the other bars are mostly staying green. It's interesting that LatencyMon does call out wifi and cpu throttling as potential causes for the dropouts. It does make me wonder if the wireless is part of the problem.. Unfortunately I'm a bit hesitant to swap out the wireless card for intel due to having to pull off the 'warranty void if removed' sticker to do so.. if I do still see problems and have to return the laptop I'm not sure the retailer would appreciate that.

Overall I do think I prefer the gs43 vs the gs63. I did of course enjoy a larger screen size while gaming but still ultimately think this is the right middle ground between compact size while still being big enough to see. The other advantages of the extra battery life, more sensible power button location, power adapter plug location, and of course being 20% cheaper altogether outweigh the benefits of the larger screen, extra usb port, and slightly lower chassis temps of the gs63.

 

I typically game wireless (Intel AC 8260), though I haven't really done any online multiplayer. I have used the Ethernet port before to download games (my old wireless router is a huge bottleneck, and I need to replace it), and I haven't noticed any difference between them. @spaceray noticed horrible stutter when using the Killer Wireless but no stutter when using the Killer Ethernet, and now that he's replaced his Killer Wireless with an Intel card, his stutter problem when using wireless has been resolved. You might want to swap out your Killer Wireless card for an Intel card and see if that helps you out, too.

Actually, if you live in the US and I believe Canada, and possibly elsewhere, that sticker has no actual effect, and MSI has confirmed to multiple owners that you can remove the sticker and open your laptop to change out components, clean, etc. Check out my earlier post on the subject, quoted below. Earlier in this thread, many other users confirmed MSI's stance on this as well.

 

You could try uninstalling the Killer Suite / Drivers and physically pulling the Wifi card, use the ethernet or a USB Wifi dongle.

It's possible the Wifi card is the cause, it's worth a try

 

You keep calling it "E"gpu, when it's the "D"gpu

iGPU = integrated GPU
dGPU = discrete GPU
eGPU = external GPU, like through a TB3 connection

It's less confusing if we all use the same nomenclature

 

Thanks for getting back to me! I've read that before actually re: the sticker being meaningless in US & Canada, I'm less worried about MSI and more about the retailer raising a fuss if I try to return it after having swapped out (and obviously put back) the wireless card. (If the stuttering proves to be insurmountable). That being said so far in my initial testing I haven't really seen much during gaming (even on wireless) and fairly limited stuttering in windows even. Not zero but really only a couple of times in several hours of use.

Hey @Prototime what happens when you run LatencyMon for awhile? Does it stay saying that your system is suitable for real-time audio, or does it say it "appears to be having trouble handling real-time audio and other tasks." I actually see it go to the 'appears to be having trouble' almost immediately just now in a few test runs; maybe I just can't do real-time audio lol and the perf is good enough for gaming and poking around the web

 

Interesting - I suspect the retailer wouldn't mind or notice if you removed the sticker (my retailer removed mine for me when swapping out the wireless card for me), but there's something to be said for playing it safe while you're still in the return window. As for LatencyMon, I actually haven't run it yet, but I will soon and I'll get back to you on what I find!

 

Yes, you are off course right. I'll update my posts.

 

Ugh, been trying to do some coding on this laptop with youtube running.. it definitely exaggerates the stuttering when listening to music and the music stutters. It's possible replacing the wireless card would fix it but I'm not sure if I'm willing to risk not being able to return the laptop if that doesn't fix the problem. Looks like I might end up waiting until the xps 15 gets refreshed.. disappointing since it is likely to have a 1050 instead of 1060 so it won't perform as well in games

 

Hello, I have questions, and I will be very happy if you can answer them.

So gs43vr is having mdp 1.2 that can run 4k@60Hz, there is as well HDMI 1.4 that can run 4k@30Hz… what about Thunderbolt 3 (usb-c) can it run 4k? And if it can, can it combined with mdp 1.2 to have 2x 4k screens @60Hz?

Many thanks in advance…

 

I can report that the stuttering that occurs when the iGPU/dGPU switches, while not usually an issue that occurs for me, has become noticeable and irritating when I switch from one program window to another -- such as switching between a Microsoft Word window and a Google Chrome window. It doesn't happen every time, but often, if I'm in one program and then click in the taskbar to view another program, the iGPU/dGPU will switch (as shown by power light turning from red to yellow) and I'll get a second-long mouse pointer freeze. It's making a report I'm writing somewhat more annoying than it should be - if I switch from writing in Word to a website that has a research article I'm reading, there's a chance the computer will stutter. This doesn't happen when switching between tabs within the same program; it only happens when switching windows between different open programs. I'm not sure why switching between different program windows will momentarily activate the dGPU, but it's irritating - not enough to make me turn to another laptop, but it's there nonetheless. I need to run LatencyMon and see if there's anything it can identify as a culprit.

Yes, TB3 can run up to two 4K screens at 60Hz: https://thunderbolttechnology.net/tech/faq

But if you're gaming, I wouldn't expect to get much performance out of even one 4K display - the GTX 1060 doesn't handle 4K resolution well. (That said, I game using an external 4K display and keep my resolution set to 1080p, and it still looks glorious.)

 

Try to only use 3rd party apps for browsing and music playback, if you use Microsoft apps they will switch to IGPU from dGPU, causing the lag @Prototime notices.

 

@DevDude99, after running LatencyMon for 1 hour and 54 minutes on all processors, here's the Conclusion message it gave me:

 

Yeah this was using Chrome and SublimeText. I was noticing stuttering both just while in chrome in another tab, scrolling through some documentation, and then back in SublimeText when I went to write code. I think that was the nail in the coffin for me and trying to live with these msi laptops' issues.

Thanks for getting back to me on this.. It does appear that most every machine has these issues, although perhaps you feel them less since LatencyMon didn't call out your wifi like it does for me (I guess the intel wireless helps).

Well after all that, especially after that experience trying to code on the machine, I think I'm going to have to throw in the towel. I wanted to like this laptop so much but I guess I'll just return to gaming on my desktop and using my XPS 13 for mobile browsing/productivity. If after 3 machines I see the same thing over and over it will probably take some serious driver or bios updates to make things right, and I don't feel like gambling on those happening any time soon. I just hope it's not a Pascal thing; I think next up I'll try either the Aero 14, Razer Blade, or XPS 15 (which should soon be updated to kaby lake + pascal).

Thanks everyone for all your help, and best wishes!

 

I just ran LatencyMon again twice. The first time, I looked at it after about a half hour, and I got the same message as I posted about one or more DPC drivers executing for too long. I then went into Device Manager and updated the driver for Realtek High Definition Audio. After running LatencyMon again for a half hour, no message has come up. Good sign?

According to LatencyMon, the worst offending Driver files (at least far as DPC Count goes, and they're high up there on the Execution Time list too) are dxgkrnl.sys (DirectX Graphics Kernel) and Wdf01000.sys (Kernel Mode Driver Framework Runtime). It's difficult to tell which program is using Wdf01000.sys, but the DirectX Graphics Kernel is apparently causing DPC latency issues for many Pascal owners, according to this Microsoft.com thread: http://answers.microsoft.com/en-us/...s/c9cb07bd-83b6-446d-a898-48a67819472d?page=1

Other drivers high up on the DPC Count and Execution Time lists include the TCP/IP Driver, High Definition Audio Bus Driver, Intel Rapid Storage Technology Driver, and Network Driver Interface Specification (NDIS).

I've also poked around the Internet researching other people's DPC latency issues, and for many owners of various computers, DPC Latency is often caused by a non-Intel network card, and switching to an Intel card usually helps.

I'm thinking @PMF is spot on - the stuttering/freezing is caused by DPC Latency, which itself is caused by certain drivers - and the worst offending drivers may vary somewhat among owners. That would explain why uninstalling various different drivers (Intel Rapid Storage Technology, ELAN drivers, Killer Drivers, etc.), or rolling back to Windows 7 drivers, have helped different owners overcome their stuttering issue.

Best advice I can think of at this point is to (1) swap out your Killer Wireless card for an Intel Wireless card, if you can, and (2) make sure all of your computer's drivers are up to date, in hopes that an updated driver will fix the problem. Perhaps (3) update the BIOS as well; a fix might eventually come through that. If you still experience micro-stuttering, then (4) try experimenting with disabling devices in your Device Manager, one by one, to see if you can identify the culprit. (If you're up for it, you can also (5) try rolling back to Windows 7.)

Sorry to hear that! Best of luck, and let us know how your new purchase compares to the GS43VR.

 

Hey everyone,

Been deciding between this and the AW15R3 for a gaming laptop. Reading reviews of the AW15R3, there seem to be major problems with the CPU heatsink using a three-screw design, causing unequal pressure on the CPU and differential core temperatures of up to 25oC.

Does anyone know if the MSI Pro Phantom employs the same heatsink design, and if so, are there any reported problems with differential CPU temps? Tried looking at some teardowns but couldn't find an image with the CPU exposed, so not sure if its under the three-screw plate or four-screw plate.

Thanks in advance!

 

As far as I know, there are no such problems on the GS43. You can see some pics of the heatsink design on NBC's review if you like:
http://www.notebookcheck.net/MSI-GS43VR-6RE-Phantom-Pro-Notebook-Review.172721.0.html

I'm kind of surprised that you are looking at GS43 vs AW15, they are two totally different machines. The AW is double the weight and massive, but can equip a 1070, etc - the GS43 is definitely more targetted towards those who place a premium on portability.

 

I can understand the confusion! Personally trying to decide between portability+power. Have a proper rig at home (i7+FuryX), but with my current job I'm traveling a fair bit so I don't always have access to it. As well, I'll be entering professional school in the fall - moving around between classes and battery power are somewhat important to me (though not critically). So you're correct - they're not the same machine at all, just exemplars of two ends of the spectrum I'm looking at.

Thanks for the reply!

 

Got it I'm in grad school myself, and the amount of people with bulky machines given our non-stop moving from class to class, group work etc (not always with access to power, too), is extremely low. You'll also be paying a very steep price (in terms of battery life) if you go for something fun on the AW15 like the 120hz screen. Obviously this is a highly personal decision, but I would go with the portable option in your case, especially if you plan to also have the desktop with you.

 

You should go with the GS series considering that you do travel quiet a bit, because you aren't only going to carry the notebook but also other things so the lighter the better.

 

Got myself an intel 8260, did a fresh windows install with the windows 10 ISO on a usb stick.

Proceeded to update to the latest realtek drivers that work properly with the new windows 10 update, no high dpc from that, all latest graphic and everything else drivers. Even ahci inf drivers.


Installed latest intel 8260 drivers from intel, DPC latency was just as high on ndis.sys as the intel 8260 as the 1535 killer wireless card. They're equally as bad in my experience. I've even altered my fresh windows install 5 different variations and disabled almost every device in device manager but the intel 8260 and still just as bad results while the intel 8260 is downloading content.

 

Damn, I'm sorry to hear that. This really can be a crap shoot, trying to figure out the exact cause. If you've already tried disabling almost every device in device manager and are still suffering from micro-stutters, it sounds like you don't have very many options other than experimenting with different driver versions for all your devices, or trying out Windows 7. Sorry this hasn't been more helpful I wish MSI would just acknowledge this problem and work on a fix...

 

I am sorry to hear that, but glad you post it as I was just about to buy for mine gs43vr new intel 8260 wifi card. So you spare me some time and some money.

I bought my laptop from Germany dealer, who ships in Switzerland, so it took some time to be delivered, and while I was waiting for it I was reading this thread from begging to gather all problems and solutions to be ready. I ordered as well Corsair Vengeance DDR4 32GB Kit (2 x 16GB) 3000MHz and Plextor PX-512M8PeGN M8P Series 2.5" 512GB PCIE NVME M.2 Gen3x4 Internal SSD, and pulled out 1TB 2.5" SSD from desktop rig that I am selling now, to insert it to laptop. So, when laptop was delivered, I tested it for about half day, without any change, and I realized I have the same stuttering problems like you (my device is having Killer wifi). Next day I open it up, swapped RAM, swapped HDD for SSD, and swapped SSDs, plug in Win10 usb with integrated AU, made clean install, installed latest and greatest drivers for all devices, but problem was still present. Next day I flashed BIOS and firmware, again the same. Then I try to do other fixes listed here in this thread and in other made by Prototime (thank you for that, your are a lifesaver) but still no luck at all... so my next move was to buy intel wifi, but after reading this, I will report problem to MSI and hope that we will force them to look into it!

@alejo099 I see we have same RAM, but I do not have any issue at all with it, however it works as you mentioned on 2400MHz

 

Lucky you! anniversary update didn't work for me, dGPU didn't work either! Just updated bios, with no luck.

 

What is wrong w/ the optimus implementation on this MSI unit? When does this stuttering occur?
I'm looking to pull the trigger on a lightweight portable laptop that has a discrete GPU.
For the record - there are a ton of people who DEMAND good battery life out of a laptop, especially a "portable" one. i'm one of them.

I won't be gaming when i'm out and about or traveling or at a coffee shop, that's when i want max battery life and use integrated intel graphics,
but when i'm in my hotel room or apartment, i would probably be using the discrete gpu to play overwatch. This laptop seems to fit my use case pretty well, unless if there's something wrong w/the implementation ?

 

Check out this thread for issues on micro-stuttering that several (but not all) owners have been dealing with (to varying degrees of seriousness), and potential solutions: http://forum.notebookreview.com/thr...ers-or-mouse-pointer-freezes-try-this.798873/ It seems to be related to Optimus.

If you're in the market for a MSI GS43VR, I'd recommend buying through a novelty/boutique reseller and paying a little extra to have them swap out the Killer Wireless card for an Intel Wireless 8260. There's no guarantee that this will prevent the issue, but it's worked for some users. I have a GS43VR with Intel Wireless, and I barely have micro-stuttering (and never have it during gaming).

 

Also, now that people are getting their AW13s at long last, there are some reports in the Owners Lounge that people are seeing stuttering (AW13 also comes with Killer, your choice of 1435 or 1535). So it seems that this is not an MSI-specific issue after all, it is some complicated relationship between Win 10, Pascal cards (seemingly 1060 only?), Killer, and/or other things (AW thread mentions some SSDs behaving better than others). Definitely a frustrating little gremlin, this thing.

 

As long as you are at it, you might consider getting the latest generation Intel Wireless 8265 2 antenna or 18265 3 antenna, they have MU-MIMO and other features beyond the 8260, which is now almost 2 years old.

Wi-Fi Adapters/Cards and Products Guide – Intel® Wireless Products
https://www-ssl.intel.com/content/www/us/en/wireless-products/wireless-product-selection-guide.html

Ultra Connected Wi-Fi with Intel® Dual Band Wireless-AC 8265
https://www-ssl.intel.com/content/www/us/en/wireless-products/dual-band-wireless-ac-8265-brief.html

Intel® Tri-Band Wireless-AC 18265
https://www-ssl.intel.com/content/www/us/en/wireless-products/tri-band-wireless-ac-18265.html

Intel WiGig Wireless Docking (18265)
https://www-ssl.intel.com/content/www/us/en/wireless-products/wireless-docking.html

Spoiler

https://www.youtube.com/results?search_query=Wireless+Docking+Station

There have been successful reports for the 8265, Windows 10 drivers automatically load, but I've heard nothing about the 18265 being tried yet.

Just upgraded to an Intel Dual Band Wireless-AC 8265
http://forum.notebookreview.com/threads/just-upgraded-to-an-intel-dual-band-wireless-ac-8265.797899/

Please let us know how it works out if you end up getting the 8265 / 18265

 

I was looking at wireless cards back when I thought I would end up with a machine with Pascal (lol, still might happen if Dell doesn't cancel on me again), and I saw a bunch of cards I never knew of like the 18265. However, because they have 3 antennas, they have 3 plugs on the board for connecting the antennas to, and from my understand whether it be the GS43VR or other "normal" machine, we only have 2 of those connectors. With that being the case, do you have any idea whether there would be any benefit to a card like the 18265? Or maybe it would in fact even work worse? I also didn't find anyone that tried.

 

That 18265 card has a 3rd radio / band added, to do the 60Gbit Wireless Docking, which includes multiple monitors, USB, etc through a Wireless Dock.

I would imagine you'd need a 3rd wire to connect to the 18265 to support the 3rd radio / band - I don't have any "how to's" yet, but watch those videos in my post and via that search on Youtube for more info.

Read @Phoenix 's thread for benefits of switching from the 8260 / 1535 to the 8265, I'm sure he would be happy to answer your questions.

 

Oh certainly, I plan to get the 8265, not the 8260 if I upgrade from the Killer (and if I get the notebook delivered ).

 

If you do end up trying the Intel 18265 or WiGiG Dock, please post your findings here too:

Intel WiGig - Wireless Docking - Tri-Band 18265
http://forum.notebookreview.com/threads/intel-wigig-wireless-docking-tri-band-18265.799052/

 

Definitely will do, your links also reminded me that the form factor of these 1xxxx cards is wider, so I'm not sure if it will fit in our machines. Will eyeball it once I get mine and open up to repaste!

Edit - Also, when searching, I tried to find the power consumption of these cards, and I could not. If you've seen a comparison or benchmark test somewhere, I'd love to see that!

 

Back to stuttering: @Iomegazd in the AW13 owner's lounge said he got rid of stuttering my disabling the Win 10 XBOX Game record DVR function in the Xbox app.
*OFFICIAL* Alienware 13 R3 (2016) Owner's Lounge

Here's a video:


In the comments there seems to be some ambiguity on whether this process still runs even if you don't have an XBOX account/the app etc. I don't have my machine yet, but if I did I'd more likely try to sift through the processes that are running to see if one of them is that and kill it that way.

 

Hey!

Anyone get the 6RE version without the HDD? Trying to put an SSD in the slot but there is no bracket for the drive. Please tell me someone found a North American dealer who sells these brackets.

HDD Bracket ASSY
307-4A10111-A89

It's going to take 8 weeks to order through Canadian Customer Support. Called to the headquarters in Taiwan and someone is trying to help me but I'm doubtful I'll get it soon. Heading backpacking in 2 weeks and need the comp for video editing. 128 GBs ain't gonna cut it! Any leds at all would be amazing!

Thanks,

Dan

 

Okay so, despite my better judgement I bought this in the hope I'd win the lottery on functional units. I didn't win, in fact I think I might've gotten one of the worst; the stuttering is constant and unreal with the DPC latencies on the NDIS driver getting well over half a second. The problem is... technically I love everything about this laptop, it's everything I want in a laptop at a good price.

I'm unfortunately unwilling to modify the wireless card due to fear of warranty issues (particularly here in the UK) but I'm contemplating having another play of the lottery since I'm buying through Amazon; presumably some people must have received functional models at some point? Or is everyone's a bit broken and they're just putting up with it?

 

Hello, all.

I just received a GS43VR from Amazon Warehouse Deals. Nice little computer, but one big issue. As soon as I unplug the power cable, it goes dead.

The orange battery light continues to flash when plugged in and it says 46% not charging on the battery indicator.

I am assuming I probably got a defective unit; however, does anyone have any suggestions as to what I can try before sending it back?

The charger that came with it is a generic Delta Electronics charger. Is that the one that normally comes with it? It does not say MSI anywhere on it.

Thanks much.

 

So I don't know for certain that it normally comes with it, but I bought mine new and it too came with a Delta Electronics charger. Can't help with the battery issue though, good luck. I'd be interested to hear if you suffer from any of the stuttering issues on YouTube or other streaming audio/video once you're up and running.

 

Hi everybody, I just receive my GS43VR, and this is my first post on this forum.

Because I hate Windows 10, I would like to know if some of you have installed Windows 7 on it instead.
Is there some known issues?
What would be the proper way to do it?

 

My GT70 has a Delta, too. Suppose the battery is defective.

 

I installed Windows 7 on mine and have not had any issues with it. Just make sure you get the proper Windows 7 drivers instead of the Windows 10 ones if there are ones specifically for that OS. I believe the Intel and Nvidia drivers were the mains ones to be aware of.

 

Thanks @tmcgrady.

I actually am on windows 10 for the moment, and I'm losing my mind on a webcam issue: impossible to find it.
I reinstalled the chip-set drivers
Windows 10 is updated
SCM is updated too
I displayed the hidden devices in the device manager, and there is still no webcam (and no imaging category at all)

If anybody has an idea it would be welcome!

 

I have been travelling around US Europe and Asia with this laptop (purchased on Amazon in October) its been great light easy to carry incredible performance gaming wise when i play on the go - I have a question to other users. Has anyone tried a working thunderbolt docking station ? ( just want to stop unplugging everything all the time when i have been at home office awhile before hitting the road again. I have looked at some but not sure on best choice as most reviews are for mac book pros and not Windows 10 PC, the cheaper USB 3,0 version are pretty unreliable already been through a few of those..

Look forward to hearing from anyone who has a docked or semi docked set up for their home base in between travels
Apologies if there was some discussion on this earlier..as I could'nt find it on looking

 

Hello, I am interested in this question as well. I spent some time and checked all kind of present docks, but nothing is worth buying when it is compared with arriving dock from OWC https://eshop.macsales.com/preorder/owc-thunderbolt-3-dock/?_ga=1.126719118.2034259795.1479598114

Problem is that OWC dock is coming with quite big price...

 

Wow. Great connectivity options for sure, but in my mind there's no way to justify spending $279.00 USD on a dock that doesn't even include an eGPU slot Not that there are any affordable eGPU docks out there besides Alienware's or MSI's proprietary solutions...

 

@MJBarnes - Delta makes good AC adapters. MSI does not produce their own.

It sounds like a faulty battery, if not a faulty board. You can try a battery calibration, but there's a fair chance you'll have to have the unit inspected or replaced.