The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous page

    I messed up, My ATI Catalyst Control panel dissppeard.

    Discussion in 'MSI' started by SuperMAG, May 3, 2010.

  1. lackofcheese

    lackofcheese Notebook Virtuoso

    Reputations:
    464
    Messages:
    2,897
    Likes Received:
    0
    Trophy Points:
    55
    MSI claims to offer a global warranty, so you ought to be able to get them to pay for it. No guarantees, though.

    Considering it seems like a lot of effort for you to do an RMA, you might be better off doing some more testing first.

    Given your GPU problems, it's possible your other issues were cases of artifacting which is generally a bad sign. However, if the GPU was heating up badly every time there was a problem, it might be that the GPU is still okay and just needs the heatsink reseated to get it to dissipate heat properly.

    If you don't want to bother with international shipping, you could try manually reseating the heatsink and reapplying thermal paste, as cataclysm said.
     
  2. BenLeonheart

    BenLeonheart walk in see this wat do?

    Reputations:
    42
    Messages:
    1,128
    Likes Received:
    0
    Trophy Points:
    55
    400 Qatary Riyals?

    Thats like HNL 2000 lol (Honduran Lempiras), which is roughly $110.. sheesh man..

    But yes, they DO provide international warranty... should check on that...



     
  3. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    The GPU Temp increased again to 95, but when i opened the lid, it went down, this happen the same way i put the laptop last night when the temp increased.

    I tested again, and when ever i put the laptop like that, the GPU temp increases, i dont understand why, i mean the fan place is open, the holes are open. what am i messing.

    I put the laptop like this: http://i42.tinypic.com/2wedg8n.jpg
     
  4. Butr0sButr0s

    Butr0sButr0s Notebook Evangelist

    Reputations:
    72
    Messages:
    372
    Likes Received:
    14
    Trophy Points:
    31
    Is your laptop normally sitting on that blue tablecloth thing you have in the picture? If so that is a major problem. You need to have the laptop sitting on a flat wooden or laminate surface with no cloth, carpet, etc. The system pulls air from the sides, front, and back of the laptop underneath and into vents on the bottom. You need that space to be completely clear, and made of something that doesn't give off any heat (so you wouldn't want to put it on top of your DVR or anything ridiculous like that).

    I have my system sitting on a wooden table in a fairly cool room and rarely have the fan kick up to high even after gaming for a few hours.
     
  5. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    no no, i just put the laptop there when i am taking a quick rest. the place the lap sets is like hard plastic table and also sometimes in between my one upper foot(means the holes and fan place is clear for air).

    But did you see that placement type, doesnt it say something, The whole place is open of air, both from and back sides. I dont know why only GPU goes as high as 110'c when i put laptop like that.
     
  6. BenLeonheart

    BenLeonheart walk in see this wat do?

    Reputations:
    42
    Messages:
    1,128
    Likes Received:
    0
    Trophy Points:
    55
    1. put the laptop back on your desk, normally...
    2. close CPUID Hardware Monitor
    3. open CPUID Hardware Monitor
    4. close the lid.
    5. wait 5 min
    6. Open the lid
    7. check temperatures
    8. are they above 90C?
     
  7. catacylsm

    catacylsm Notebook Prophet

    Reputations:
    423
    Messages:
    4,135
    Likes Received:
    1
    Trophy Points:
    106
    The 640 does have pokadot holes under the keyboard if i recall, but dont quite me on that, it'l be an airflow thing,

    My gt725 gets warm on the screen where the fan is but it normally doesnt increase temps.
     
  8. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Nope, its normal that way, its 62'c.(if thats normal or not).

    I am still not confortable with that, i mean compared to my old toshiba, which is 45'c on idle. and even less.

    I am considiring to buy a cooler or the thermal thing to cool, what do you guys suggest.
     
  9. lackofcheese

    lackofcheese Notebook Virtuoso

    Reputations:
    464
    Messages:
    2,897
    Likes Received:
    0
    Trophy Points:
    55
    Idling in the 60s (It's specifically the memory I/O controller that is getting measured) is normal for the the ATI Mobility Radeon HD 5850/5870 when running at stock clock speeds. If you want it to run cooler at idle, you can underclock the GPU, though.

    The fact that the physical orientation of the laptop changes temps in this manner for you strongly suggests a poorly seated heatsink to me, and a cooler won't fix that. Try holding your laptop upside down and see what happens to the temperatures ;)
     
  10. BenLeonheart

    BenLeonheart walk in see this wat do?

    Reputations:
    42
    Messages:
    1,128
    Likes Received:
    0
    Trophy Points:
    55
    My m1530 is right now idling at 60C, ambient temperature is around 38C (climate temperature)

    So, as far as I can tell is that whenever you put your computer in the resting position, it starts to over heat?


     
  11. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Well, when i put the laptop battery(uppersideway) position on ground, it seariously heats GPU to 100+'c but when i put it in normal or upside down its gets normal and cooler.

    I have no idea how can putting laptop in that position make the GPU get heated.

    How do you exatly fix the heatsink position, can i do it myself.
     
  12. lackofcheese

    lackofcheese Notebook Virtuoso

    Reputations:
    464
    Messages:
    2,897
    Likes Received:
    0
    Trophy Points:
    55
    Well, you could probably fix the heatsink yourself, but it wouldn't be easy. I'd definitely make sure it's 100% confirmed to be the problem before doing it, though. What kind of temperatures do you get if hold the laptop vertically in the air (i.e. battery pointing downwards but not touching the table)?
     
  13. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    ok, can you put your laptop, if you have GX640, in that position, and see if its GPU gets heated or not. if it not get heated, the chances are you might be right.
     
  14. BenLeonheart

    BenLeonheart walk in see this wat do?

    Reputations:
    42
    Messages:
    1,128
    Likes Received:
    0
    Trophy Points:
    55
    look at the man's picture, thats when the high temps occur...
    while he puts the battery facing down, and the vents in the X axis

     
  15. lackofcheese

    lackofcheese Notebook Virtuoso

    Reputations:
    464
    Messages:
    2,897
    Likes Received:
    0
    Trophy Points:
    55
    I held the laptop like that for some time, both in the air and resting on the table, and the laptop got steadily hotter; it got to ~84C before I put it back normally.

    I guess it must just be the effects of gravity. Perhaps the fan doesn't push air as well if you change its vertical orientation, or the heatpipes/heatsinks get poor contact. The only conclusion I can come to is: don't have your laptop on in that position! It probably isn't good for the hard drive either.


    So, were you only having temperature problems with your laptop oriented that way, SuperMAG? It wasn't very clear before. If that's the case, there probably isn't a problem.
     
  16. Silicon Chip

    Silicon Chip Notebook Evangelist

    Reputations:
    19
    Messages:
    397
    Likes Received:
    0
    Trophy Points:
    30
    LOL.

    But seriously, it just too much to touch 110*C, if its regular for say a week or a month, things would start to melt, plus CPU too could get damaged.

    And SuperMAG, did you buy it from US, and then got it shipped?
    Or do you have some sort of local MSI support, If so, then try getting RMA'ed.
     
  17. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Lol, ok, i wont put laptop that way again, but still idle 60 and while game 85-95 is not a good thing. i want it more cooler, what do you guys suggest, Thermal thing, or a usb cooler or some other thing.

    I bought it from US(shipped here), from Btotech.com.

    And i still dont know what does RMA mean lol.
     
  18. lackofcheese

    lackofcheese Notebook Virtuoso

    Reputations:
    464
    Messages:
    2,897
    Likes Received:
    0
    Trophy Points:
    55
    Just keep in mind that if it shuts down at around 110C, then 95C is 15C away from the max, which is a decent margin to play with.

    As I understand it, the 95 degree temperature is actually the memory controller, which is capable of withstanding higher temperatures than the rest of the GPU. You'll find that while that's 95C, your other two GPU temps will be a good 5 to 10 degrees lower.

    In any case, I've had yet to hit any temperatures quite as high as 95C on MemIO except in Furmark, but perhaps if I ran some more intensive games for a while it might get a little hotter than the ~86 max I've seen outside of Furmark.

    If you want it cooler, a notebook cooler will do the job, though.

    RMA = Return Merchandise Authorization, but it looks like you don't need it.
     
  19. BenLeonheart

    BenLeonheart walk in see this wat do?

    Reputations:
    42
    Messages:
    1,128
    Likes Received:
    0
    Trophy Points:
    55
    1. I idle @ 60 and game at 85~90 and my 8600mGT is a defective unit and its been like that for a year now and its fine by me, no throttling and no signs of dying/artifacts yet.

    2. try a notebook cooler, if not get some thermal paste and apply it yourself.

    3. if nothing else works: RMA.
     
  20. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    I will do the Thermal past if i can, other wise i will look for cooler.

    Some one also mentioned Downclock it(i am not sure what that means btw LOOOL, may be peformance thing, increase, decrease etc), i dont know how to do that, but if it gets upclocked and downclocked easly when i need it(like playing huge game), then that might be the best option.

    Any way, what did u mean by throttling, how do u know its doing that, i searched on google, but didnt got an answer lol.

    lol sorry for asking soo many questions, i am new to this stuff, my old lapy didnt have those problems since it wasnt a gaming laptop (which was frostrating not able to play new games). every thing was simple with it, and after 3 years its still alive and kicking(just power saving mode lol, in high performance it goes to sleep), but my sis forcefully took it from me lol so i buy a new one. And i looked 2 months to buy the perfect one to match my price, i got this, its not really perfect, but nothing is perfect lol. but so far, I CAN PLAY BIG GAMES.
     
  21. BenLeonheart

    BenLeonheart walk in see this wat do?

    Reputations:
    42
    Messages:
    1,128
    Likes Received:
    0
    Trophy Points:
    55
    Downclock is forcing your GPU or CPU to work at lower clocks...
    for example, your GX640 has a ATI 5850 running at 625Mhz...
    Downclocking would be getting it into 300Mhz, making it run much cooler...
    and you could just clock it back to 625 while gaming... OR overclock it to 700/800 for better gaming... (temperatures will go higher than stock clocks)

    Throttling is an issue that; when the GPU gets too hot, the GPU downclocks itself automatically to cool down..., if throttling occurs to you in game, you will have a very pretty slideshow of the game (if it runs at 30fps, you might get 10~15 fps while throttling)...


     
  22. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Thanks for the explanations, i fully understand now. But can you tell me where is downlclock and Upclock settings are located.
     
  23. Silicon Chip

    Silicon Chip Notebook Evangelist

    Reputations:
    19
    Messages:
    397
    Likes Received:
    0
    Trophy Points:
    30
    Just open Catalyst Control Center(right click on the desktop and it should be the first choice)
    In it go to ATi Overdrive. In it you can downclock.

    But I feel its wrong. Why the hell should I pay $$$ to buy something that doesnt work as it is supposed to. Why should I compromise on performance?

    And since the warranty is not an issue, since you wont use it, And since its perfectly okay according to lenient MSI policy to open up your laptop to clean. I would suggest you to actually open it up, see if the vents are blocked by dust or something (I know its brand new, but just by chance).

    And here is a tutorial for thermal paste, its for GT725, but it should give you an idea.

    http://forum.notebookreview.com/5721154-post5870.html

    http://forum.notebookreview.com/5201177-post3877.html

    Thanks Lambo Freak, author of posts.
     
  24. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Thanks for those methods, but i have problem with Catalyst control center, The Override options are not editable, here is the picture: http://i40.tinypic.com/de6ap.png
     
  25. Dead2th3world

    Dead2th3world Pure Hatred

    Reputations:
    360
    Messages:
    2,029
    Likes Received:
    0
    Trophy Points:
    55
    That's not a "problem" , just click on the red key to unlock it.
     
  26. lackofcheese

    lackofcheese Notebook Virtuoso

    Reputations:
    464
    Messages:
    2,897
    Likes Received:
    0
    Trophy Points:
    55
    Yeah, you have to unlock it - press the little key - and even if you did you wouldn't be able to downclock the GPU further than 625MHz.

    Downclocking is nice because you can get your GPU to run cooler when you're, say, just browsing the web, and clock back up again when you want to play a game. The AMD GPU Clock Tool is the best way to play with clock speeds, but take proper care not to set the speeds too low or too high, and not to jump up/down in excessively large increments. There is also some discussion here on using the CCC profiles to do the same thing, but for that you'll need to unlock Overdrive.
     
  27. Silicon Chip

    Silicon Chip Notebook Evangelist

    Reputations:
    19
    Messages:
    397
    Likes Received:
    0
    Trophy Points:
    30
    Hey how do they have fan speed?
     
  28. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Thanks for the tool, i noticed that its 5870 tool, is it ok to use that since i have 5850.

    And Whats the minimum and maximum should i low or high it.
     
  29. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Nevermind, i did the same way like guy in that topic did, copied his code.

    Thanks for the help guys, i will see how low the temp goes now.
     
  30. SuperMAG

    SuperMAG Notebook Consultant

    Reputations:
    0
    Messages:
    116
    Likes Received:
    3
    Trophy Points:
    31
    Well, the GPU now settled in 54/55 and CPU in 53/51.

    GPU Clock: 400
    Memory Clock: 500
     
  31. Silicon Chip

    Silicon Chip Notebook Evangelist

    Reputations:
    19
    Messages:
    397
    Likes Received:
    0
    Trophy Points:
    30
    This will kill your gaming. And this is just a temporary measure.

    I would still recommend a clean-up, a thermal re-paste and a notebook cooler(a real heavy duty one)
    :)

    Enjoy for the meantime.
     
  32. lackofcheese

    lackofcheese Notebook Virtuoso

    Reputations:
    464
    Messages:
    2,897
    Likes Received:
    0
    Trophy Points:
    55
    The point of underclocking is to do it while not gaming, obviously. In any case, as we've already established, his temps are acceptable except when he holds his notebook with the battery facing down...
     
← Previous page