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    Intel-TongFang QC7 (Element/Fusion 15/MAG-15/Vapor 15 Pro)

    Discussion in 'Other Manufacturers' started by B0B, Sep 2, 2019.

  1. Howitzer225

    Howitzer225 Death Company Dreadnought

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    Just a quick question. Can my Vapor 15 Pro fit in a 15.4" sleeve? Looking to buy a good one on sale here. Thanks.
     
  2. do.tleniony

    do.tleniony Notebook Enthusiast

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    I wanted to give short review on this laptop as there are only few normal users reporting on it.
    I use it mostly for software development (3D games, Unity 3D, WebGL, C#, VR) some business trips as well as play from time to time. Laptop is docked around 90% of the time.

    It is a nice machine...
    - Looks premium. Hard to put finger on it, but it feels solid compared to MSI GS65, Asus, Acer laptops I had in past.
    - Keyboard takes some getting used, but after few weeks I really like it.
    - Display is good
    - Port selection is ok, maybe additional mini display port would be even better.
    - Excellent battery life (as long as you don't connect projector / screen)
    - Very nice CPU performance (I guess at the cost of GPU)
    - OK GPU performance
    - Very nice for travel, light, stiff, feels like it will survive more then few business trips
    - No coil whine

    Unfortunately there are few cons...
    - Fans kick in at 50C and spin minimum 2600 RPM makes laptop loud. I miss MSI fan control or just being able to set starting point at 60C
    - I wish they used fans with minimum speed of around 2000 RPM or allow user to experiment. MSI managed to start fans at 2200RPM and you had to struggle to hear them. This in turn led to laptop being quite (in office use), 90% of the time in my case.
    - Fans once started will not stop for min few minutes, this is good in concept but timeout should be user controlled. If you ran at idle and close to 50C this will make fans on for most of the time.
    - Shame they've blocked GPU thermal limit at 74C. I would be happy to have it at 80C (When docked, I use large ultra wide screen usually GPU is bottle neck not CPU )
    - Screws holding button panel are made of famous chinesium. Close to impossible not to destroy a few (trying to install ssd. Not huge deal I've ordered some m2x6. Just hope it's not indication of quality of other parts. :/
    - Very high power consumption with external screen. I see around 12W on CPU and 14W on GPU (300 MHz clock) on MSI GS65 with 1070Max-q it was only 3-4W and much lower clock. Unfortunately fans are constantly spinning because of it.
    - Disconnecting screen will not disable dGPU you need to reset your laptop to make it quiet :/

    Overall I'm pleased with it and have decided to keep it. If you use your laptop without external screen it is close to perfect. Fan behaviour is ok.

    There is no other laptop with similar specs, looking professional and build well etc. Only close one, Razer Blade have horrible reputation (QC) and RMA process is a pain with them. MSI GS65 feels like empty beer can and is just as stiff.

    Hope this helps potential buyers.

    PS. If someone at Intel / TongFang / XMG... is reading this, you've done great job on this laptop.
    Please just be more open and allow user customisation. This doesn't mean users should run GPU and CPU at 100C, but each of us use your machines differently.
    My pc is running close to idle and 50C most of the time I would have happily traded 10C on CPU to have quite laptop in office use. I really doubt this would damage your business or increase RMA rate as other users are running games at much higher temps all day long ;)
    Most of cons above could be made irrelevant with bios / control center update.

    Maybe this hack can be considered ( https://hackaday.com/2019/11/05/razer-laptop-gets-a-sneaky-fan-mod/ ) adding arduino or atiny micro-controller between fans and MB to control fans PWM how we like, maybe with cooling pad (I hate how they look on a desk ;) ).
    Or CNC coldplate on bottom of the laptop to have it really cool while docked. @eddi3x3x3 nice idea BTW.
    But that is a lot of work, time and risk for something that should be software controlled by default.
     
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  3. genexis_x

    genexis_x Notebook Consultant

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    -You can override GPU temp limit with Asus GPU Tweak II
    -Probably driver related issue for high power consumption when using external display, same with dGPU not disconnecting (if I remembered correctly someone discussed about these issues before, but you have to look up in this thread)
     
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  4. CocoLoco

    CocoLoco Notebook Guru

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    Thank you for sharing your experience. I have been dealing with similar fan controls on new Aero 17, but with LOUD coil whine. :( It's "custom" settings don't allow fan to go below 30%.

    Fan control is a deal killer for me. (Am about to sell my Aero primarily due to that also.) There is no reason for this CPU to need a fan blowing at all doing simple tasks like writing code. Seems like people who design these things have no idea what non-gamers need from powerful laptops.
     
  5. elgreco14

    elgreco14 Notebook Consultant

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    I'm getting annoyed lately by this laptop. Fan tuns randomly on in balanced mode with fan setting 2. CPU is hovering at 40C and the fan stills turn on... Intel bios suck just as much as Dell, they are just as incompetent.

    Imagine using some power from your CPU which causes to have 50+ cpu temps for short while and then getting instapunished with two loud fans for 3 minutes. Why did I buy this garbage... :mad:
     
    Last edited by a moderator: Jan 29, 2020
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  6. CocoLoco

    CocoLoco Notebook Guru

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    My Aero is not that bad. It just runs for 5-10 seconds for a "nothing" event. My guess is the issue with Aero is their fan does not like low speeds and does not switch on as smoothly as some. Compared with XPS, it sounds like starting a 67 Chevy when it comes on.
     
  7. elgreco14

    elgreco14 Notebook Consultant

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    Best is to not buy this lemon QC7. 2 seconds >50C on one core and fans turn on for 3 minutes.
     
  8. do.tleniony

    do.tleniony Notebook Enthusiast

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    - Asus GPU Tweak II no longer works. Seems it was disabled in BIOS update 58.
    - Power consumption is also related to hardware as USB-C/Thunderbolt/Dispalyport is connected via dGPU and it has to be on with external display. Not sure what is high power consumption as there is no baseline. I can compare to MSI GS65 I used up to this point however it had 1070 Max-q card.
    Maybe @XMG can comment ? He mention that power readings in software like HWinfo can be wrong for this laptop.

    This is on idle, (in not so) quiet mode :) CPU 11.9W GPU 17.6W if this is true then no wonder fans never stop.
    upload_2020-1-29_16-15-58.png
     
  9. CocoLoco

    CocoLoco Notebook Guru

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    The other "elephant in the room" problem with needless fan running is it kills battery life. Wake up laptop makers! Comparable 9750H XPS 15 has far better battery life than folks are reporting with these (and far better than slight battery increase would indicate.)
     
  10. do.tleniony

    do.tleniony Notebook Enthusiast

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    There aren't so many reasonable options when you need non gamer looking device with reasonable GPU (VR capable) and good guarantee options. You end up with Lenovo p53 or similar HP, Dell. All of them have issues and look like bricks from 8 yr back. Cost x2 qc7.

    There are Asus studio books with expensive Quadro GPU but almost no reviews. MSI GS65 isn't build well enough, reversed MB, thin aluminium. Aero is ok laptop. But all of this have limited guarantee options. I need laptop mainly for work.

    MBP soldered sdd's poor GPUs :/ no thanks ...
     
  11. CocoLoco

    CocoLoco Notebook Guru

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    +1. I really don't need fancy GPU at all, just H CPU quiet, light and big battery (with good fan control). A 17" version of the Elektronics U device with H CPU would be wonderful, lol.

    Fan control on Aero has proved to be a problem for me.
     
  12. elgreco14

    elgreco14 Notebook Consultant

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    What I dont understand is that TongFang had fan control on the QC7, but it was removed eventually. And then they release newer Aluminium alloy laptops with fan control. Like wtf. I would be glad to donate to someone if they can mod the control center to have fan control, like some others did on other TongFang laptops.
     
  13. eddi3x3x3

    eddi3x3x3 Notebook Evangelist

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    You forget Intel had a hand in designing these laptop's and on clear Intel fashion, they like to maintain control and give users the least amount of control on their notebook chips.

    Sent from my Moto Z (2) using Tapatalk
     
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  14. do.tleniony

    do.tleniony Notebook Enthusiast

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    Out of desperation, I had a look at Control center source code. It was obfuscated but C# is relatively easy to de-compile.

    Unfortunately it seems fan modes and manual control are disabled, you can set fans at max, but you can't disable them. You can control led bar, PL values. Anyway that is why https://github.com/lKinderBueno/Rev.Center2-FanManager project is not working properly, even if they use same registry addresses and values as older Tongfang laptops.
    Process / Timeout added by Intel to cool off laptop runs somewhere at embedded controller level and can't be disabled in control center (as far as I can see). Maybe there is registry that controls it, but it is difficult to find without documentation.
    I'm not specialist in EC / ACPI programming :/ if @Prema could give some hints I would be happy to make small open source program to control fans. But I'm afraid if we do Intel will block ability in next BIOS release.

    Intel pretty please, let us control threshold temperature up to at min 60C and cool-off time with some reasonable values.

    It would be easier to make simple Arduino project to control fans instead of digging blindly through EC registries. Via Arduino you can set PWM / RPM below factory spec, even if fan dies on me I'm ok to replaces for few $. Then it would be better run one fan constantly at very slow speeds avoiding on/off cycle every few minutes grrrr, both CPU and GPU share heat pipes so one fan is enough.
    Problem is fans are too loud at minimum spec RPM and Intel runs both of them for what ever reason close to idle temps ... Also they didn't managed to soft start fans, they go 0 to 2600 RPM in instant.

    Shame we can't have open bios, I guess next laptop will be ryzen if performance claims are correct and they don't have any strange problems.
     
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  15. do.tleniony

    do.tleniony Notebook Enthusiast

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    Or we can end up dumping laptop in something like this, with few holes for quiet 200mm noctua fan, power and thunderbolt cable. At lease when I'm in home-office, quite environment.
    [​IMG]
     
  16. eddi3x3x3

    eddi3x3x3 Notebook Evangelist

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    I think Intel should have been more open with the development of this machine. All they needed to do is set the max temp limit that they want and just let us control everything else! If we hit the max temp target they set with my settings I'm fine that it throttles to avoid rma and the like but they should have at least:
    1. Left the GPU temp limit at 87C (id be happy with 82C tbh)
    2. Allowed undervolt in bios
    3. Allowed RAM overclocking through XMP (perma says this is possible through XTU with older bios)
    4. Fully working thunderbolt 3 drivers (I understand this might not always be possible but I've never had as many thunderbolt 3 issues as with this machine)
    5. Fan control (No reason to lock is out when they can just easily set a Max temp target. If I hit the target then throttle me to Oblivion and I'll try better settings!)
    6. Working trackpad
    7. Disable windows hello whole laptop screen is closed and docked to external monitor. This should be common sense.


    Sent from my Moto Z (2) using Tapatalk
    Hi

    PSA: For those of you having issues with the trackpad after a while that it starts spazzing out and doing 2 or 3 finger gestures while you only have 1 finger on the trackpad (or it not working altogether). I found a way to mitigate this frustration at the expense of some gestures getting disabled

    Search for touchpad settings in windows
    1. Disable pinch to zoom
    2. Disable 3 finger gestures
    3. Disable 4 finger gestures

    Using the above settings I am now able to use my trackpad after it started spazzing out. I also have the trackpad set to high sensitivity and it doesn't seem to make the issues come back or anything so you can play around with the settings. For anyone who actually uses the gestures I feel bad for you since this laptop's trackpad has been garbage since day 1. I love the performance (only while it DOESN'T throttle) but did I give up a lot of basic working features vs my alienware m15.

    Alienware m15 I lost
    1. 100% working trackpad
    2. Numpad
    3. Build quality (m15 is way better built IMO and the screw don't feel like they will break at any minute)
    4. Stable thunderbolt 3 drivers (I can connect my old m15 to my thunderbolt 3 dock and netflix works on external monitor)
    5. Quiet fans (even on max) with fan control

    The only things I gained from switching to mag 15
    1. Lighter weight (very appreciated)
    2. Mechanical keyboard (I enjoy it but not everyone's cup of tea, it DOES feel cheap for a keyboard)
    3. Per key lighting (gimmick but I am eagerly awaiting project aurora support)
    4. Windows hello IR cam (works as one would expect)
    5. More GPU (electroboost) and CPU performance (but they throttle anyways so it kinda cancels out! maybe max q 2080 from other companies with 87C limit are better despite the $400 permium, some of them can even be bought used in mint condition online for way cheaper or AT $1800)
    6. Really good display (I won't lie, no ghosting or flicker is nice on this display and it gets dimmer than other laptops)

    As nice as this laptop is, if I can't find a solution to this throttle and more of these hardware "failures" like the touchpad start showing up I might sell this for a loss and move to another company. Maybe I'll wait for AMD ryzen CPU's as they have integrated vega igpu that supports FREESYNC and can be paired with Nvidia gpus.... even if it's only up to a 2060 max P (maybe they'll release a 2060 with electroboost someday which would be worth it over this intel GARBAGE igpu and bios that seems to do more harm than good).

    Sorry for the rant but as you can tell, I love what I thought I was getting with this laptop (understanding I'd get way less support than dell) and in the end it seems like now we can't even change the GPU thermal limit to 87C in the latest bios.
     
    Last edited by a moderator: Jan 29, 2020
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  17. genexis_x

    genexis_x Notebook Consultant

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    My review on this laptop is done with BIOS 0058 and I can confirm that Asus GPU Tweak II still works.
     
  18. Underson

    Underson Notebook Enthusiast

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    i don't get it, they allowed for gpu temp limit tweak, why they got it back with some bios update? Can we revert bios so asus gpu tweak will work?
     
  19. KumaOz

    KumaOz Newbie

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    Has anyone started experiencing the random wake issues again while the laptop lid is closed? Any fix?
     
  20. Randomisity

    Randomisity Notebook Guru

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    Ah, how do you downgrade a BIOS? I've not upgraded my BIOS because (a) "if it ain't broke.... (b) I don't know how to rollback if the updated BIOS introduces issues I didn't have before.
     
  21. Plow

    Plow Notebook Enthusiast

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    Here is what I see with that BIOS. Unless I'm missing something, it seems to be working. And, in game I can see my temps reaching this limit.

    upload_2020-1-30_6-48-34.png
     
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  22. Tyb3rious

    Tyb3rious Notebook Guru

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    New bios version 60 is out now

    https://download.schenker-tech.de/package/xmg-fusion-15-xfu15l19/

    I don't see any update notes.

    Found them

    Bios-XMG_FUSION15_XFU15L19_BIOS_QCFL357.0060.zip

    • Fixed SSD device information

    • Fixed by EC of Battery Power Performance

    • Adding BIOS Setup HDD Security.

    • Implement AMI PSIRT issue patch.

    • Fixed Accidental Wake-up Event from Sleep/Standby (S3)

    • Improved compatibility with USB-C/DP Adapters during Reboot and Cold Boot

    • Improved compatibility with Thunderbolt Docking stations (new Thunderbolt Firmware and Driver will be supplied shortly)

    • Added Thunderbolt HRESET Sequence.
     
  23. Tyb3rious

    Tyb3rious Notebook Guru

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    In low power mode with quiet fan mode on version 60, the fans turn on at 50C CPU temperature and do not turn back off until 37C, what??? This does not seem right to me at all, if I was designing a fan curve for low power the fans would turn off at 50C but rather 60C and then off at 50C. Something is definitely wrong in Intel's fan curves.
     
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  24. do.tleniony

    do.tleniony Notebook Enthusiast

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    Team making BIOS mixed names. It should be cool mode not quiet mode ;)
     
  25. elgreco14

    elgreco14 Notebook Consultant

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    I guess I will stay on v.0.58 for ever. :rolleyes:
     
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  26. Underson

    Underson Notebook Enthusiast

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    I can confirm that on my bios QCCFL357.0058.2019.1209.1324, 09.12.2019
    1) gpu core frequency is never idle, min on 300mhz even on just windows startup, which i don't think is by design cos it draining battery and turning fans.
    2) fans from time to time are working also with no system load, just in windows, min at 2600rpm, despite of modes.
    3) in games system start to throttle at 74C, already discussed but haven't got what the official plans on this.
    4)also experiencing wake in sleeping mode

    Would like to see official answers :
    - is there plans to fix\change that
    - if not can we atleast have some workarounds, maybe rollback bios , install 3rd party soft etc?
     
  27. Plow

    Plow Notebook Enthusiast

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    Sorry to hear - that sounds frustrating. I have the same bios and I'm not experiencing any issues - or, at least that I know of. Are you hooked up to an external monitor? From what I've been told, if you are, then all applications are running on the dGPU. Here is a snapshot of what I see...

    upload_2020-2-3_6-48-18.png

    Now, I do hear my fans but they are very quite. I understand that is subjective and my quite may be a hair dryer to others. But, while my machine is not dead silent sitting next to me on my desk, it is quiet enough that it blends into the rest of the ambient noise. Of course, it ramps up when I jump into games but never near what you hear when you toggle on benchmark mode. Hope this helps. Good luck!

    EDIT: I should also mention I'm in a room with an ambient temperature of 72F (22C) and my laptop has plenty of space around it to.
     
  28. KumaOz

    KumaOz Newbie

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    Underson, post: 10988327, member: 726136"]I can confirm that on my bios QCCFL357.0058.2019.1209.1324, 09.12.2019
    1) gpu core frequency is never idle, min on 300mhz even on just windows startup, which i don't think is by design cos it draining battery and turning fans.
    2) fans from time to time are working also with no system load, just in windows, min at 2600rpm, despite of modes.
    3) in games system start to throttle at 74C, already discussed but haven't got what the official plans on this.
    4)also experiencing wake in sleeping mode

    Would like to see official answers :
    - is there plans to fix\change that
    - if not can we atleast have some workarounds, maybe rollback bios , install 3rd party soft etc?[/QUOTE]

    The sleep issue was supposed to have been fixed on the latest bios 60, but I am still having this issue. It wakes me up at night because it starts to connect to my Bose Bluetooth speaker and those things are so loud with their voice prompts
     
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  29. javidben

    javidben Notebook Enthusiast

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    Hi guys, been reading this thread since November, and I just got my laptop and gotta say it's a great laptop, coming from an old Alienware m14x and a Macbook Pro user for a couple of years. Just wanted to thank everyone here for sharing their insights and giving guides to the best drivers and fixes for this laptop.

    My laptop is the Aftershock Vapor 1660 Ti, 16GB, 500GB, Grizzly Thermal Paste (or so I hope, because that's what I ordered). Had to pre-order it, because out of stock (4 weeks) then asked my friend to bring it from Singapore to Indonesia (total 62 days to get it). I want to give some information from trying out some stuff.

    1. My laptop didn't come with the touchpad problem (Thank God)
    2. Keyboard takes a while to get used to (Still getting used to them, but it feels great coming from old laptops)
    3. Bought the Laptop without Windows, so had to install everything by myself including the drivers. Aftershock did not have the drivers ready on a webpage, so had to get it from the Eluktronics and XMG website (did a mix of both to get the best drivers)
      • Still using the NVIDIA 441.41 after reading the post here, installed using NVCleanInstall
      • Had some trouble with SoundBlaster, but fixed it after trying different Audio drivers
    4. Installed BIOS 60 rightaway without a problem.
    5. So the battery problem, from the beginning I keep getting low battery, only lasting 2-3hrs.
      • But after some troubleshooting, I found out using the NVIDIA Control Panel to "Display GPU Activity in the Notification Area" to show which apps are using the GPU. It seems that the ControlCentre.exe was keeping the GPU active, so after closing that, I could get back to 7-8hr battery life.
      • After closing the XMG control center, I lost the capability to use the profile/fan button. But after exiting the app and the GPU became inactive, I openend CC again without the GPU waking up.
    6. Not Used to Undervolting my CPU and GPU, but in my case back in BIOS 56 undervolting to -0.125 is still capable, but in BIOS 60 I can't undervolt anymore. But with the battery fixed, I'm not really worried with undervolting or underclocking.
    7. For GPU limit, unfortunately haven't tried any games heavy enough to hit over 70C, and also haven't tried benchmarking it.
    8. USB C only tried usin a USB C Flash Drive, don't have a dock yet.
    9. Spacebar so far no problem.
    This is the short review of my brand new 5 day old TongFang QC7.
     
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  30. Underson

    Underson Notebook Enthusiast

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    @Plow yes i'm using external monitor but i dunno how it relates to using GPU, isnt internal card should still handle it with no problems while i have same 1080p resolution and just windows with some apps opened?
    @javidben interesting point about GPU - i checked same setting andf i see few apps with Graphic processor 0 and graphic processor 1 (i guess external is 1?) and GP 1 is used by desktop dispatcher
     
  31. do.tleniony

    do.tleniony Notebook Enthusiast

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    @XMG mentioned here or at https://www.reddit.com/r/XMG_gg/ dGPU USB-C / Thunderbolt is routed through dGPU so as soon as you connect anything it's getting activated.

    Shame it's consuming 10+ Watts doing nothing .
     
  32. Underson

    Underson Notebook Enthusiast

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    i justr tested and unplugged the cable. On startup everythings was fine, but when i opened firefox it goes 645mhz and 2600rpm, while nvidea panel claiming none of apps using gpu and in dispatcher i can only see GP 0 ....
    so it's a bug or what and does it gona be fixed? It really drainings the battery life and whole point of having big 90 battery is pointless
     
  33. DeepThought42

    DeepThought42 Newbie

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    PC: Aftershock Vapor Pro
    GPU: NVIDIA GeForce GTX 1660ti
    SSD: addlink M.2 PCIE G3x4 NVMe 1024 GB
    RAM: Essencore KD4AGS88C-26N1900 (2x16GB 2666MHz)
    OS: Windows 10 Pro 1909 (10.0.18363)
    BIOS: 58 (Intel Corp. QCCFL357.0058.2019.1209.1324, 9/12/2019)
    CC: XMG 2.1.0.19

    I am facing a major issue with waking from sleep.

    Symptoms:
    • After sleeping for a few hours, upon wake with lid or keyboard, the laptop boots up as if it was shutdown. This seems similar to the Sleep of Death that Surface Book users experienced.
    • Each time in Event Viewer:
      • "The previous system shutdown at 6:55:45 PM on ‎3/‎02/‎2020 was unexpected."
      • "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    • When this happens the GPU is not available when it starts up.
      • Device manager does not show the GPU
      • Right-click desktop has missing NVIDIA control panel option
      • XMG Control Center shows GPU as N/A
      • Battery drains very quickly, I think the GPU is still receiving power in this state.
      • GPU reappears only after a shutdown not a restart.
    Fix Attemps:
    • I have turned off hibernation in Power Options (setting "Hibernate After" to Never) because I used to also have the problem of failing to hibernate from sleep.
    • Turned off HDD power saving in Power Options (setting "Turn off hard disk after" to Never)
    • Rolled back GPU driver to NVIDIA 441.41
    I'm inclined to think it is a BIOS problem rather than hardware since the GPU works as expected in benchmarks. However, perhaps the GPU has a start-up problem, or could it be a fault with the SSD?
    @XMG should I try BIOS 60? From your notes it does not seem it will address my issue. I haven't read about anyone else having this problem.
     
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  34. Howitzer225

    Howitzer225 Death Company Dreadnought

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    @javidben I have the same exact situation as you, except I'm from the Philippines and setting up the Vapor 15 has been more of hassle than the previous laptops I've owned. The Sound Blaster audio and BIOS have been my gripes with this unit, but thankfully I've resolved it thanks to @XMG's posts on Reddit. Yeah, I noticed that the Nvidia GPU won't turn off, and the Control Center is causing it to wake so every time I go to battery mode, I constantly check if it's on.
     
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  35. eddi3x3x3

    eddi3x3x3 Notebook Evangelist

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    So here I was playing Monster Hunter World with my mag 15 hooked up to my Thunderbolt 3 dock and guess what? My display turned off and then my mag 15 went crazy (kept disconnecting and reconnecting to thunderbolt 3 dock none stop) so I tried everything
    1. Power cycle thunderbolt 3 dock
    2. Power cycle mag 15
    3. Reinstall latest thunderbolt 3 drivers
    4. Reinstall nvidia drivers

    and in the end now my mag 15 refuses to work with the thunderbolt 3 dock (hooked up to external monitor) and then I tried connecting my usb C to display port dongle (that always worked when tb3 dock wouldn't) and now the light in the dongle doesn't light up! as though no power is going through the usb c port to anything! I'm very frustrated -_-' I was hoping this machine would get better with time but it seems to only get worse.

    I have latest bios 60 installed along with latest thunderbolt 3 drivers @XMG better open up a ticket with intel on these thunderbolt 3 drivers, might be messing up the machine just like faulty tb3 drivers messed up those lenovos. I haven't tried rolling back bios yet....
     
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  36. javidben

    javidben Notebook Enthusiast

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    I activated show Desktop Notifications usage in the NVIDIA Control Panel, and then used HWMonitor just to check if the GPU was active or not. You should see 2 GPU, the one that has bigger volt/mhz is the NVIDIA.

    I don't think it is the SSD as most are basically safe, there might be a malfunction in the Drivers, as the Drivers given by windows changes on each update, but I try to keep mine on the stable drivers given by XMG/Eluktronics. Ya know the VERIFIED compatible drivers.

    Yeah I know, but other than the battery problem in the beginning, everything else is great for me. Better than buying the other same priced laptops with heavy gaming looks.For me the sound blaster was causing problems because I wasn't patient in enough in installing Intel Sound and Audio drivers, you know the "Wait for 4 Prompts", which did not have a loading bar, just had to press "OK" 4 times. As long as I get over 5 hours on this laptop, I would be ok with everything else. I mean the screen and keyboard is amazing.

    Probably some problems conflicting between the GPU and Thunderbolt Drivers. As the TB3 has to go through the NVIDIA to be able to be used. Sorry, I can't help more, don't have a TB3 dock yet.


    BTW is there a discord or telegram group so that we can talk and help eachother better and faster? Also would help a lot for most newbies that don't have a tech background (such as myself ;))
     
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  37. vkopanja

    vkopanja Newbie

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    Well after reading through all this, I hope I won't have issues with my TB3 dock that's coming soon.... Also, my trackpad is acting up again, I think I just might fix it in place. Not sure how you screw up a trackpad this badly tho.
     
  38. pillowdiver

    pillowdiver Newbie

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    So far there are no solution to your issues. Multiple reports from other users, including me, also have had this issue. Neither BIOS update or Thunderbolt firmware and software updates fixed the problem. My first unit had this issue occured after a week with same sympoms as you. I RMA'd it, got my second unit, and the port died only a few hours in.

    Might as well return the TB dock and invest in a USB-C dock instead. I haven't heard issues with the latter just yet. As mentioned above I returned my first unit which only had TB problems. I received another unit with a new set of problem: loose trackpad, considerably worse coil whine and dead TB port. Your mileage may vary.
     
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  39. vkopanja

    vkopanja Newbie

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    Not an option for me since I'm using my laptop as a workstation, and I need the flexibility of a dock/one cable everything. :/
     
  40. pillowdiver

    pillowdiver Newbie

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    I understand, I have the same use case. A USB-C dock might be the solution so far. Not sure how the performance is compared to TB, but I haven't heard any malfunctions with USB. By the way, my dock didn't support charging on the Tongfang QC7 as it did with my XPS13. But that might be different with yours. Mine is Caldigit TS3.
     
  41. vkopanja

    vkopanja Newbie

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    I was going to get the TS3, but decided against it, because it was pricey, and their support couldn't confirm it would work with a 144 Hz monitor. I instead got this one from bestware (same location i got my Fusion 15 from): https://bestware.com/en/3409.html
     
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  42. pillowdiver

    pillowdiver Newbie

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    Fortunately, CalDigit TS3 did support 144Hz - through display port at least. The dock you linked works as intended but you should use it through the USB port and not the TB port in the back.
     
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  43. vkopanja

    vkopanja Newbie

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    Wait, what? I had the impression this is a thunderbolt 3 dock (it says it is on the website) and Tom from XMG confirmed it. Is it not?
     
  44. pillowdiver

    pillowdiver Newbie

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    I stand to be corrected, but I think you can use it as both USB-C dock and TB dock.
     
  45. Randomisity

    Randomisity Notebook Guru

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    Hi, could I trouble you to direct link here the posts on reddit you refer to?
     
  46. javidben

    javidben Notebook Enthusiast

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    The QC7 USB-C is largely hit-and-miss, and do you mean Charging your QC7 through the dock? Or charging other devices from your QC7?

    Yes it's a thunderbolt 3 dock. It is hard to find cheap TB3 docks that can be used for multiple cases such as 144Hz external display while charging, etc.

    Here you go:
    XMG REDDIT

    By the way, if anyone is still having problems with the laptop waking up during sleep, this seems to be a common problem in Windows 10, not just this laptop. Also from searching and troubleshooting via Event Viewer, it seems that there are 3 major waking up from sleep causes.

    NVIDIA USB C Controller - deactivate wake up from sleep function
    WIFI AX200 - i'm going to keep this on, since I use torrent to download/upload to server
    ACPI Wake Alarm (sleep to hibernate) - disable this
    Hybrid Sleep - disable this

    Also, the battery seems to keep trying to wake up from Sleep and try to go into Hibernation mode, but fails and it gets stuck until going to sleep again. I am going to be trying a few ways which I got from HERE, I hope everything goes well and my laptop doesn't randomly wake up, get hot, and drain the battery.
     
    Randomisity, decembri and dmolnar123 like this.
  47. Underson

    Underson Notebook Enthusiast

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    guys, so what with dock stations? I'm thinking to buy one also, but i've read there's few possible issues. I need video (1080p, 144 hz, freesync), audio, mouse , keyboard and charging)
    1)Tb3 could possibly not work as expected on my laptop? It could work but not charge so i need to also plug the ac cable?
    2)as someone suggested here to use usbc instead of tb3 but video and charge will not work?
     
  48. IJustKnowStuff

    IJustKnowStuff Newbie

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    The laptop doesn't support charging over USB-C/TB.
    You would need to plug in the AC adapter. Not really too much of an issues considering the ports are right next to each other.
     
  49. Underson

    Underson Notebook Enthusiast

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    thanks, btw according to manual it does support charging via usb-c on the left side (it even have icon)
    Also what about other issues - does this setup will support video?
     
  50. Tyb3rious

    Tyb3rious Notebook Guru

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    the side port is a USB A port not a USB Type C port. That icon indicates it can charge your phone. Others are referring to the USB-C port for charging the laptop itself which it does not support.
     
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