Another waiting thread Clevo can't get 9800 NVidia cards, all resellers, Like Sager have no product...

It's official kids. No one who ordered through any Sager reseller, (Or many of them, Prostarr excluded, it seems, don't know why) have NO CLEVO computers to sell.

I posted my payment to xoticpc.com 7-21, alas, the motherboard fried during QA.

Now, onto business, I can't get my replacement until...
August 11th was the first date they said they would have them, Like I said I talked to a production manager at xotic...who said Sager, can't send one until the 11th of August.
AND that's going to be a drop ship(TO me from Sager on the 11th of August, due the 12th via overnight), IF they get (Clevo, gets)their (Nvidia 9800)cards I would guess by Friday, and Sager gets their ten working days on it, to assemble, label install parts, etc. Whatever they have to do.

So, now we have another waiting forum.

 

Eh. May as well cancel my order if this is true for the NP8660. With the delay I'll almost be back in the States anyway.

 

what are you actually waiting for? companies do this often. they will have the parts, but not for you. lots are being used for all of these montevina preorders.

 

Wait so they dont have ANY 9800 cards? That means they wont be shipping the 9262, or the 5796 which sucks for people who placed their order already.
Well if they dont have any 9800 cards to ship their products with then the 8660 shipping might get pushed back to.

 

have people not been recieving their 5796's already? I will take this statement with a pinch of salt untill we get a post from justin on this matter. You should not say its official either since no xoticpc official made this statement themselves. That remains their right to do.

 

what are you talking about? there are few people on this forum received their 5796 already. BBBBBSSSSS

 

Looks that way mink.
Sux huh. Surprised you too didn't get an e-mail today, like I did.
The manager promised me he was sending them.
Like I said 8-11 is the best I get, You'd think I got an MX upgrade waiting that long. (I got credited 72 bucks for the overnight I paid for already.)

A friend of mine suggests instead of cancel, pry for SSD and other free upgrades.

 

^^^can you copy paste the email??

 

most likely not plausible since they are not pcmw and fold under any pressure. SSD's are expensive. you were credited for the overnight already. perhaps a free mouse or something like that is more plausible.

 

Actually Helios, I ordered a 9262, and I talked to (Both) Justins Boss.
He doesn't take calls.

HE said Clevo can't get the 9800, due to problems with NVidia, and all orders are delayed accordingly.

But, if it runs on a 9800, likely it's out of stock too.

He said the earliest confirmed date was 8-11 for Sager

 

Well from the OP it seems like he placed his order on the 21st. We haven't heard from anyone getting their computer who placed their order on teh 21st or after so it might be true. Also the fact that since this is new launch there is bound to be some parts that go on back order.

 

Does this mean that the 8660 that I ordered, and thought was going to be shipped atleast by the 18th of august, is delayed another week? 2 weeks? 3 weeks? longer?

 

HE said it to you though. we already hafd a post from one person wanting to cancel their order. I bet xoticpc will not be so open to you next time if thats what you do. anyways, you MAY be right, but xotic pc and that other company that you mentioned are sager resellers. it may be only secluded to that part of the world. Hopefully my european seller will not run into that same delay. 1-2 weeks is not that much.

 

Actually, Nirvana I heard it from Jason, the Justins' boss. on the phone.

Here's the e-mail I got from xoticpc's staff
Dear Name,

Thank you for your email.





CONFIDENTIALITY NOTICE: This communication is only for the person(s) named above. Unless otherwise indicated, it contains information that is confidential, privileged or exempt from disclosure under applicable law. If you are not the person(s) named above, or responsible for delivering it to that person(s), be aware that disclosure, copying, distribution or use of this communication is strictly PROHIBITED. If you have received this communication in error, or are uncertain as to its proper handling, please immediately notify us by telephone and mail the original to us at the above address.


OOPS.; Been advised to remove names from the post. After reading the above disclosure, well it seems more appropriate to simply remove the body also
I talked to a representative of the company, after pursuing canellation, by phone and he confirmed it was the video card, 9800 Clevo couldn't get until mid august.

So Sager is out of stock right now. My original Mobo fried in QA they said.

 

if you were quoted the 18th then you will be ok.

 

I priced them from Europe too. I'm on a tight tight budget.
xotic has THE best price, in the world according to the Clevo guide.
By 700 bucks. I dont care what base you use for currency.
By one Gold 1 oz coin and then some.

 

duty, tax, shipping, risk of extra carriage fees for sending back to america for repair, all of these have been discussed before.

 

BY THE 18TH OF AUGUST?????
Probably not. Jason said the 11th.
But my order went in for what was sposed to be off the shelf, and then postponed for a total of three calendar weeks, and 7(seven at least) more working days, IF I get it the 12th, and that's with a one day grace period, I didn't mention.

Order placed 7-21-08 / 3-7 business days QA, Order should ship no later than (Payment posted 7-22 for sure, phone confirmed, so lets count that.) 7-30 Today.

Now, todays delay gives us until a minimum of the 11th of august (Working days-8 more!) with arrival 12th IF Sager drop ships to me. Overnight like I got upgraded for for free.

I was looking at a qosmio today at best buy. Granted it only has 3MB L2 but it has DDR3 And Turbo memory, for around 14, (Or half) The turbo memory is sposed to make apps load WAY faster.

Still, I wait for my dream lover Clevo (Rebranded) machine!

 

I didn't add a damb dime of shipping on any of these.

And god forbid I'd call any English business corrupt (I'm a knight of the realm for christsake) The two English resellers I looked at were also kind of high in price. I did spec my machine out at theirs as well.

(Knight I maybe, but on a Pell grant, I am. 2300 was my ceiling, no mater how I sliced it)


But, the fact remains, every other reseller, was high.

Over $700(USD one gold coin plus some, no matter what exchange you are governed by) to start with, for a 12 MB l2 cache to begin with.

If they even had it. Realize I speak of the Q9450 accepting mother boards to begin with...

And again, I realize you're Irish, From what I'm told I'm probably not in the highest of esteem with your kinfolk and country.

But I guard the crown the same. Tis a sacred duty.

Gr8

 

Where is ATI when you need em?

 

Here's mine. I dunno if it sux

 

They don't promise delivery times or availability on preorders.

 

i was kinda hoping to get mine by the 18th because I leave for school on the 19th =/ should I just cancel my order and get another laptop?

 

I have so been there.

Obviously not on Clevo.

Apparently they've inked a deal with Apple, almost exclusively.

Howcome ppl don't run Windows on Apples? They seem to have the ultimate gaming config.

MastaMarek and his 3.2 Ghz Dual Processor quad core xeon. WTF? It would run crysis like it had diahrhea.

Why is he blowing 3 grand on a new Vista machine?

Blow a hundred on Windows and make it dual boot, I'm so sure. Go to
connect.microsoft.com/WindowsHomeServer and get the FRE Release of WHS 2008.
Run Crysis on there, and do them, (And a score of overclockers with later(not now, but it could be to them) dead processors a favor)

2 Quad core xeons. ATI all that snuff video

Why don't people just admit they want apples to run windows. Is it that taboo? ROFLMAO

Little voice in my head goes, How much for a resurrection.

Im so sure. Kazza lite.

And, what do people do with this overhead they have?

Are they all dedicated studio musicians? Cartonist/animators?

I don't get it.

I want mine to excel in the forums at school, and whip a$$ on WoW.

Sheesh. That apple Marek has would absolutely kick the case off any desktop I know of.

Under Windows.

We need a king to get a standard here folks.

 

The GM said the 11th was Sagers date of arrival, promised by NVIdia. Even three day shipping should make it show the 16th at latest.

 

No, I wasnt qouted the 18th.(I was just hoping/assumed) I ordered my np8660 on the 25th from powernotebooks.com. Is this delay something that's even going to effect my order? Or is it only for the 9262?

 

Mine wasn't a pre-order. Mine was (supposed to be) off the shelf stock, send that week (Mobo fried they said in QA)

You'll recall all the new product likes (Except the GTX) were scheduled in the 15th on the website revamp.

Like I said it made phase II the 22nd.

Now its the 11th of August, minimum according to the plant or general manager.

:/

 

Ehh though they might have to put the laptop together, read something about 10 days to customize = /, well worst comes to worst I guess I could just get it shipped to Pitt, but then I can't d/l all my torrentz lol : )

 

Night everyone.

 

Here is what is happening...let's try to be specific so we don't give the wrong impression to others.

1. The NP9262 orders have approximately quadrupled since the middle of July which has caused a temporary shortage because inventory has been depleted and they are waiting for the next shipment. They expect to resume shipping the week of the 11th, or possibly as early as the end of the previous week.

2. At this time the 9800M GT is not in shortage, but the Quadro FX 1600M is in limited supply so NP9262 orders with this card could be delayed a little longer.

3. This does not affect the the NP5796 which is shipping daily with the 9800M GT.

4. This does not affect the release of the NP8660 which is on its own timetable.

 

whew! Thanks Donald.

 

what i've said from the beginning?

 

So let me get this straight, its not the 9800m gt thats in shortage, but the 9262? I literally ordered the 9262 on Monday and had no idea of this conundrum.

 

Well, just as Justin_W said in the email in post #14:

"There is a slight delay on the 9262. Sager just informed us in the last 48 hours that a shipment from Clevo is delayed and they are awaiting for the shipment to arrive."

 

Well, no one can blame you for what happened. It seems as though Sager failed to communicate the lack of parts until just recently.
So I guess there is a good and a bad side to the mishap. On one hand, those who thought they were going to receive it soon aren't going to. On the other hand, quad core prices are expected to drop on August 10th.

Side note: I would have bought from you Donald, but I didnt see an option for an extra battery for the 9262. Xoticpc did have one though. So do you not sell the extra battery for it or am I just too dumb to see the option?

 

guess again. im in canada right now. i could have ordered my machine here and brought it back over, but the cost of shipping for repairs or anything is too high.

and your broadband is ok, but the ping is very bad. most likely a high router firewall.

 

any word from nvidia or sager on a good 9800 GTX date?

 

^ There is no confirmed information on the 9800GTX at this time. We are still looking at the original time table as originally quoted when released.

As for the delay on the 9262 it is a combination of a delay from Clevo and nVIDIA on some of the GPU's. August 11th is the date Sager expects to have the 9262 and GPU's in stock.

As Donald reported this does not affect the 5796 or 8660.

 

phew...all that worryin for nothing =)

 

1. Congratulations. A great machine whose time is due!

2. If not the 9800M GT, the reason for delay (My spec on my machine), then why is it impossible now to get a new motherboard for an outstanding order within the allotted time frame? A Quadro is not what I'm waiting for.

3. Again, they credit the delay from Clevo due to a lack of NVidia 9800M GT cards, which you've now stated twice is not in shortage

4. I never once mentioned this being the machine in shortage.

Powernotebooks is a partner corporation with xoticpc then?

 

^ We have stated this only affects the 9262, I dont know how this got so far off track to other models? There is nothing to worry about if you dont have a order for a 9262.

GR3ATL10N - PowerNotebooks and Xotic PC are both Sager resellers. (We get the same updates on delays) It is the machine in General from Clevo along with some of the nVIDIA cards that were delayed getting to Clevo.

 

oh no

I'm not too sure what to do now, ordered it on Jul 17th,
9262 with quadro 1600m... seems to be the most delayed one out of the group

but I'm about to head off to cali for school soon(next week sometime), and im not too sure where im living yet... so if it gets shipped to my current address, i'd have to have it shipped across country to an address i'm not too sure of

i hate waiting, i really wanted to have it at my house to set it up before i get to school, boo...

well guess there's not much that can be done, so im not blaming anyone it just sucks

i guess on the plus side there may be some price decrease, or even better more options(although a long shot, perhaps better 500gb drives?)

 

well now I know why my 9262 was delayed. I'm stuck without a laptop now (stupidly sold mine before I had the new one in my hands). I figure myself lucky enough to afford one

 

Obviously, because there's a shortage of 9262's - which would logically include the parts therefor. No doubt, rather than send you a "used" one with a replacement motherboard, your reseller is simply going to replace the entire unit with a new unit. What do you expect, that they should pull another unit on hand intended for delivery to someone else and give it to you?

Had you read, you'd have seen that there is a conjunction of delays from both Clevo and NVidia; further, since every completed Clevo necessarily includes an NVidia component, any delay on the part of NVidia is necessarily going to create a delay for Clevo - do you expect them to just ship systems without the GPU?

No, but the resellers have, which would explain why your reseller doesn't have another unsold unit just sitting on the shelves to be used to replace the one destined for you on which the motherboard blew out.

Whatever gave you that idea? If a company that supplies two or more other companies suffers a shortage or delay, do you not think that the supplier company would tell both of its clients the same facts regarding the whys and wherefors of the shortage/delay?

 

Clevo ships into the US from overseas, the product goes thru US customs. Takes some time. Sager new more than 24hrs in advance, the boxes never landed into the customs stream for processing. Days in advance, many days in advance.

But I'll give them a pass, for not watching their supply chain. And maybe they found out, and then delayed telling the resellers. OK, I'll give the resellers a pass on that one.

But what I won't give a pass on is this. Why is Sager, and all the resellers, still offering 9262's on their websites, with NO MENTION of the backorder status?

Anone who places a new order is kept blind by all these vendors, until the "7th day" after order when they get the dirty email, "no product avail".

I don't need anyone to explain to me what's up with all these vendors. They are business people....

 

How truly gracious of you

 

Interesting statement.

Were you one of our customers you would know that we call everyone when they place their order and inform them of what to expect for a shipping date. We also include that information in their Order Confirmation.

If there are any further delays, we re-contact the customer to keep them advised as to the current status.

 

@ sfxocean - Pretty much the same as what Donald posted we advise all customers if there is any delay when the order is processed and in the order confirmation.

 

The vendors will not put an "out of stock" message on the order page, because orders for that product will cease. Customers don't order from supplies that don't exist.

So if you are a vendor, and you take a customer's money, and they you notifiy them after the fact (10 minutes or 10 days) that you don't have what they ordered, you know that most won't like it, but because the refund process is lengthy, a reasonable percentage will not cancel their orders.

You got them on the hook, once they click that order button.

That's a business decision, to not inform the customer prior to order. Xotic updated their website last nite, the 9262 order page, changing options available, but they chose to not put the "out of stock" message anywhere on that page.

 

^--^
Again, you are mistaken.

No payment is taken or received until we have talked to our customer.

Further, even if there is a need for a refund sometime later, they are handled quickly and without any hassle.

Please do not attribute experiences that you might have had with another vendor to us until you have done business with us.