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    Ask the Resellers! Questions to Reseller Thread.

    Discussion in 'Sager and Clevo' started by Ryan, Apr 13, 2012.

  1. sicily428

    sicily428 Donuts!! :)

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  2. Willem1990

    Willem1990 Notebook Enthusiast

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    I pm'd you :)
     
  3. jellygood

    jellygood Notebook Consultant

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    Which reseller is or will be selling PA71HS-G with QHD panel ( B173QTN01.4) ? This panel is mentioned to be quite good and not have the banding problem as is the previous version. Also, all the resellers I have contacted so far mention that they will not be offering the QHD option for this beautiful laptop, I seriously do not understand why? Has Clevo not made this option available yet or are there some other things at play here? Thanks!
     
  4. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    got it,thank you.
     
  5. Donald@Paladin44

    Donald@Paladin44 Retired

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    While I don't know which Region you are in, but the QHD (2560x1440) 120Hz screen will not be brought into the USA market due to low demand.

    Don't shoot the messenger! :twitchy:
     
  6. jellygood

    jellygood Notebook Consultant

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    North Korea o_O, where the electricity is rationed in a socialist fashion.
    IKEA-Land, Sweden actually :). That's a bummer though. There are not so many reliable sellers that take the extra step besides you and Obsidian. And none of you are bringing the QHD. Hmm, do not know what to do really. Maybe buying the UHD and playing in FHD is the solution. Or maybe, buying FHD first and then replacing it with QHD is the solution. Do not know what I would need to make the upgrade though really. Thanks for the answer kind Sir!
     
  7. jsstp24n5

    jsstp24n5 Notebook Guru

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    http://www.hidevolution.com/evoc-hi...gaming-laptop-w-nvidia-gtx-1070-w-g-sync.html

    This laptop is almost perfect since it has the 4K screen option. Will it also have the option to upgrade the CPU to the i7-7820HK?

    What's strange is Sager has the CPU upgrade option but not the screen upgrade, while HID has the screen but not the CPU.

    https://www.sagernotebook.com/Notebook-NP8372.html

    I want to throw my $4000 plus at someone who has both.
     
  8. Donald@Paladin44

    Donald@Paladin44 Retired

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    We will have the Intel® Core™ i7-7820HK available shortly. It just hasn't been released by Clevo yet.
     
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  9. jsstp24n5

    jsstp24n5 Notebook Guru

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    Cool, I can wait a little longer. This will be an amazingly powerful and slim laptop.

    Do you know what model number the 4K G-Sync panel is on the PA71HS-G?

    Also, I noticed your page lists the AC adapter as 200W. This seems a bit low for the GTX 1070. I think it's a typo and the model will come with a 230W adapter?
     
  10. Donald@Paladin44

    Donald@Paladin44 Retired

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    We don't have the 4K screens yet so I can't say what the model number is yet.

    They come with the 200W AC Adapter...it is not a typo.
     
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  11. LeMalina

    LeMalina Newbie

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  12. sicily428

    sicily428 Donuts!! :)

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    Thanks for sharing!
     
  13. XMG

    XMG Company Representative

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    @sicily428

    The original design, which we only had as samples and never sold to customers, had a single heatpipe for CPU and single heatpips for GPU. The version we sell to customers has the new design, which we asked Clevo to impliment for us; as @LeMalina confirmed - 2 heatpipes for GPU and 2 for CPU. It's a lot better than the original design of a single heatpipe, but admittedly it's still not perfect.
     
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  14. sicily428

    sicily428 Donuts!! :)

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    Wow that is a big improvement IMO
    :eek:

    Thanks for your help! :D

    Could you post a photo of the new cooling system?. I will use it for my gif image of that model :)
     
  15. sicily428

    sicily428 Donuts!! :)

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    @LeMalina said n850hj1 with gtx1050. So both systems (hk1 and hj1) upgraded?
     
  16. GoupilFroid

    GoupilFroid Notebook Enthusiast

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    I wish I could tell you, but my HK1 is still in the mail :p
    Should get it tomorrow (I hope)
     
  17. GoupilFroid

    GoupilFroid Notebook Enthusiast

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    @sicily428 My HK1 have 2 heatpipe for the GPU ;)
     
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  18. sicily428

    sicily428 Donuts!! :)

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    thanks for sharing :)
    how many for the cpu?
     
  19. LeMalina

    LeMalina Newbie

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    What are idle temps of your laptop?
     
  20. GoupilFroid

    GoupilFroid Notebook Enthusiast

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    It seems that there is only one (I'm just looking through the grille, I don't want to open it now as there is a waranty seal on one of the screws)

    CPU seems to go quite high (65° on a basic use, but I had Autodesk using some CPU idle and I'm using Firefox Nightly which use multiple cores). I'll consider repasting it later (it's a soldered cpu, so I guess it's pasted by clevo and not the reseller)

    GPU is good, 39° as I'm talking. Played Rocket League for an hour yesterday with the fan at max, it didn't go over 60° :D

    I will do more test on complete idle, and check with others software since HWMonitor temperatures change very fast (58 to 65 in half a second doesn't sound realistic)
     
    Last edited: Aug 23, 2017
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  21. LeMalina

    LeMalina Newbie

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    Mine is in complete idle 55c on CPU and 55c on ssd. Gpu is also 39 in idle which is okay. I would say that in this chasis, beside f... up fan profiles, airflow is also very bad. When wents spin at max temps are in idle 40 for both cpu and ssd and never goes above 70 in load. Setting custom fan profile is not working in CC at all.
     
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  22. sicily428

    sicily428 Donuts!! :)

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    Attached Files:

    Last edited: Aug 24, 2017
  23. sicily428

    sicily428 Donuts!! :)

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  24. clevo-extreme

    clevo-extreme Company Representative

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  25. sicily428

    sicily428 Donuts!! :)

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    I think that upgrade could be great, if it is compatible, and temperatures should be better IMO
     
  26. GoupilFroid

    GoupilFroid Notebook Enthusiast

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    I think it'll be work perfect with a laptop cooler blowing fresh air into the grilles under the chassis.

    Done some test, I can get at 50°C in idle without modifiying fans, and 40° with fans at full power.

    No SSD heat for me, yours is a M2 or a 2.5 ?

    (We're going off topic, maybe we should go to the N850 owner louge ?)

    EDIT: I deactivated the Turbo Boost Max Power (or something like that, which can push the CPU to 60W) and it's already better :)
     

    Attached Files:

    Last edited: Aug 23, 2017
    Prostar Computer and sicily428 like this.
  27. Donald@Paladin44

    Donald@Paladin44 Retired

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    This is the Ask the Resellers thread. Please start an Owner's Lounge for the N850HK1 to have this conversation.
     
  28. sicily428

    sicily428 Donuts!! :)

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  29. Dendrit3

    Dendrit3 Notebook Consultant

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    Hello,

    I need to ask you guys resellers about my situation. I bought a clevo p370SM3 in 2013 from PWNPCS, and the reseller Im buying from is not active here anymore and their webpage has gone dead, email support is also dead. I need to send my laptop for repairs, because it seems some component is faulty, laptop wont boot up. What should I do? I live in Sweden.
     
  30. Donald@Paladin44

    Donald@Paladin44 Retired

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    Go to http://www.clevo.com.tw/clevo_contact.asp?lang=en and select either the Service Center in the UK, or Germany.
     
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  31. Castellain

    Castellain Notebook Enthusiast

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    @Donald@HIDevolution

    Hey Donald, does your company offer any sort of volume discounts? I'm going to be purchasing 3 laptops within the next three months that I can bundle into one purchase if need be.
     
  32. Donald@Paladin44

    Donald@Paladin44 Retired

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    I cannot respond to a question like that here in the forum. Please call me Toll Free at 1-888-666-3418 Extension 44 between 9:00 AM and 6:00 PM Pacific Time, Monday through Friday.
     
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  33. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Are we restricted from this sort of chat here ?
     
  34. Donald@Paladin44

    Donald@Paladin44 Retired

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    Good manners prohibit negotiating individual transact details on a public forum. These are private details that need to be handled on a case by case basis.

    Further, since only "...3 laptops..." were mentioned, there wasn't enough detail to know what @Castellain intended to purchase, so not enough to even begin to discuss volume discounting.
     
  35. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    good answer and totally makes sense, didn't even specify the laptops interested in. Should have contacted directly.
     
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  36. Castellain

    Castellain Notebook Enthusiast

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    It was a policy question, not a purchase negotiation. Plenty of retailers actually advertise volume discount availability and thresholds, just like HIDevolution advertises cash discounts. Good manners would also have stopped at the first reply, so thanks for turning this into a decidedly negative experience.
     
    Last edited: Sep 23, 2017
  37. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    [​IMG]
     
  38. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    terribly sorry you feel that way, was not my intention.
     
  39. Castellain

    Castellain Notebook Enthusiast

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    [​IMG]
     
  40. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Dale Carnegie. I will take that as a statement for what it is. Even if not directed at me, I get your point, our intentions were to be helpful, even if it didn't come off that way, in all honesty.
     
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  41. Meaker@Sager

    Meaker@Sager Company Representative

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    Usually they advertise it on the forum, discussing pricing/particular deals kind of goes against what resellers discuss on the forum directly.
     
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  42. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    @Donald@HIDevolution Since you guys offer backlight bleed binning, is a side effect of that that the quality of the non binned panels declined?

    Like normally there'd be a fair random chance of a panel from most places. But with the binning those who pay for it will get a top 20% panel. So wouldn't therefore the average quality of a non binned panel decrease somewhat? Or does it work differently.

    Edit: Answered in another thread! If 100 panels come in top 20 are reserved, so it sounds like the binning is worth it!
     
    Last edited: Sep 30, 2017
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  43. Donald@Paladin44

    Donald@Paladin44 Retired

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    Since some people were asking for perfect panels with no backlight bleed, which is almost impossible with IPS screens, we tried to figure out a fair way to do it. We get what we get from the manufacturers, and yes, it is a lottery, but we can't just return those that have backlight bleed...they won't take them...so...

    We get 100 pieces, inspect them all, reserve the top 20% and the rest go into the lottery. So if anyone wants to play the lottery, and most do since only some people even care about backlight bleed, they will be playing in a lottery where the pool is slightly inferior. If someone really cares about it, they have the choice to better their odds with the upgrade.

    Can you think of a more fair way to do it?
     
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  44. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    If you do not mind me asking, do you do anything special to stop the backlight bleeding or is it just by testing each that you separate them ?
     
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  45. Donald@Paladin44

    Donald@Paladin44 Retired

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    Of course we do out best adjusting the bezel and mounting to reduce it, but that doesn't always solve the issue. You know this is a characteristic of IPS-level screens. Like everything else, you give and you take...very little in this world is perfect.
     
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  46. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    No I didn't mean it in an accusatory way that's very fair. I was just curious since I didn't know what you did exactly. I could have seen it being done a few different ways, but this one makes the most sense so I was pretty glad you said it haha.

    And yeah IPS backlight bleed is always a problem, never had very good ones on laptops. The best one I've ever seen I ended up keeping as my monitor haha and is some kind of unicorn.... I've seen a few others of this model (Acer XB271HK) and they seemed to have a tiny bit of backlight bleed, but mine has almost literally 0. So I ain't trading this bad boy out haha.
    And heck the photo makes it look worse in the bottom left than it does in real life... May have caught a reflection from the hallway behind me...
    upload_2017-10-1_0-2-19.png
     
  47. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    Well thank you for the explanation. So there's no severe modding involved or anything.
     
  48. woodzstack

    woodzstack Alezka Computers , Official Clevo reseller.

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    They also look best, IMO, the IPS panels, even if there is bleep.
     
  49. Ionising_Radiation

    Ionising_Radiation ?v = ve*ln(m0/m1)

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    Easiest way to eliminate 90% of IPS bleed is to fuse the display element to the front glass, like in MacBooks.

    Unfortunately, that means the display cannot be replaced/repaired easily.

    On the other hand, contrast ratios and clarity can shoot through the roof.
     
  50. Alien69

    Alien69 Notebook Guru

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    The real problem is that technology in this field is practically not advancing and most manufacturers just don't care about what quality their screen offer. They just care about money.

    'this is a characteristic of IPS-level screens' is just a lame excuse. Same as 'all new intel's CPUs are designed work at 100°C', 'laptops can't have decent speakers', and so on...

    Laptops with good IPS screens and that don't show noticeable glows or bleed are out there, you got to be lucky to find them but they exist! Most of the time it's just a matter of design and good mounting. When I get a model with bezels that pinch the screen in more points and show massive bleed you can't tell me that is "a characteristic of IPS-level screens".

    About hidevolution service I've expressed my skepticism here:
    http://forum.notebookreview.com/thr...ize-lcd-backlight-bleed.809399/#post-10609792
     
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