The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    I believe people would like this option so that the CC need not be installed at all, and we can adjust fans and backlighting still.
     
    anytimer and Porter like this.
  2. anytimer

    anytimer Notebook Virtuoso

    Reputations:
    302
    Messages:
    2,160
    Likes Received:
    321
    Trophy Points:
    101
    I didn't know you could set/select the colour for the lid.

    Btw. any preview of the fan speed control? I have a Eurocom Q5.
     
  3. ekkolp

    ekkolp Notebook Evangelist

    Reputations:
    106
    Messages:
    539
    Likes Received:
    379
    Trophy Points:
    76
    Touchpad drivers are not installing correctly.

    upload_2018-6-25_10-25-27.png

    I think the problem could be in the "SetupInf.inf" wich contains one variable with two paths (is this correct??? I mean, the second one may will overwrite the first one?

    [info]
    path=drivers\TouchpadTouchpad\SynSmbDrv.inf
    path=drivers\TouchpadTouchpad\SynPD.inf

    Maybe the relative path is not well formed:

    upload_2018-6-25_10-27-14.png

    @John@OBSIDIAN-PC
     
  4. Matthew Gary

    Matthew Gary Notebook Consultant

    Reputations:
    2
    Messages:
    169
    Likes Received:
    50
    Trophy Points:
    41
    Everytime there is an update this is what i get and I have to manually click the update icon in the obsidian folder. Any ideas? [​IMG]


    Sent from my iPhone using Tapatalk
     
  5. L00K3R4

    L00K3R4 Notebook Guru

    Reputations:
    2
    Messages:
    57
    Likes Received:
    11
    Trophy Points:
    16
    I have the same "issue", it happens after logging in on W10 and when I use the dedicated GPU, logging in and using iGPU only does not cause this problem for me though. I believe John is going to make an Obsidian Tools 2.0 in the near future, so maybe just wait for a few months?
     
  6. Matthew Gary

    Matthew Gary Notebook Consultant

    Reputations:
    2
    Messages:
    169
    Likes Received:
    50
    Trophy Points:
    41
    Im not complaining in the least, John has helped me out plenty and I appreciate it. I just wanted to get this bug/issue out there and also to see if anyone else was experiencing it. Which now I know Im not alone


    Sent from my iPhone using Tapatalk
     
    L00K3R4 likes this.
  7. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    The paths are correct if you install using the OBSIDIAN TOOLS.
    If you try to install it manually it won´t work with those paths.
    I use that touchpad driver on pretty much ALL units, works like a charm in the production line and even on my personal unit (P775DM3-G).
    Are you running latest Windows build?
    That path error you are showing only shows if you try installing the driver from the folder, if you let the app install it there´s no error.
     
  8. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    If you have problems updating the app just delete the full app dir (backup only your Throttlestop profile if you have one and the license file), re-download the full app from here:
    https://www.obsidian-pc.com/files/OBSIDIAN TOOL/OBSIDIAN_TOOLS.zip

    Please notice we build dozens of units per day so we are "always testing" the app in the production line. To this date we found problems only in some clients units and usually:
    - Agressive antivirus software - which not only cause problems with the app but even with some drivers, we´ve seen antivirus software screw with the CC install/uninstall and deleting software like Throttlestop
    - Using guest accounts
     
  9. ekkolp

    ekkolp Notebook Evangelist

    Reputations:
    106
    Messages:
    539
    Likes Received:
    379
    Trophy Points:
    76
    I'm not using the last windows Build, I'm using 1607 compilation.
    Using OBSIDIAN TOOLS it say 'installation OK' but it never upgrades the driver version installed...
     
  10. Matthew Gary

    Matthew Gary Notebook Consultant

    Reputations:
    2
    Messages:
    169
    Likes Received:
    50
    Trophy Points:
    41
    As always john, you are awesome! Will try this when I get home.


    Sent from my iPhone using Tapatalk
     
  11. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    And is your Intel Chipset updated too?
    I´m starting to think this synaptics version is intended only for latest Win build.
    I´ll try to test it myself too.
     
  12. Matthew Gary

    Matthew Gary Notebook Consultant

    Reputations:
    2
    Messages:
    169
    Likes Received:
    50
    Trophy Points:
    41
    John,

    I did as you said and am still having the same issue


    Sent from my iPhone using Tapatalk
     
  13. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    Status Update

    Future release plans

    After much consideration we have decided to develop and release the following software:

    - Control Center- Our own take on a simple and light control center, this will be the main app where you can launch the others apps, manage power profiles, set brightness levels, hopefully select GPU mode, etc - basically something for those who want to use the laptop without CC
    - Updater - Our redesigned take on our software to update drivers and bios
    - Keyboard Backlit - Seems to be a popular request, a simple Keyboard Led control software for those who want to use the laptop without CC
    - Fan Control - As posted above our take on a fan control software

    Development status
    - Updater is done, just needs re-design and some minor bug fixes and code improvements
    - Fan Control just hit a major progress update, thanks to the senior developer who joined, we have figured out how to convert and control up to 4 fans :D remaining development should be fast now
    - Keyboard Backlit, i should have first beta ready this week, just a simple solution for those who asked
    - Control Center, yet to start...

    Will keep you guys updated
    And welcome @skandal to the project please :D
     
    Last edited: Jun 26, 2018
    steberg, bennyg, hexum23 and 6 others like this.
  14. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    Would you be ok with allowing me to connect to your unit to do some testing?
    If so please PM me, im out today, but tomorrow i can do it.
     
  15. senso

    senso Notebook Deity

    Reputations:
    560
    Messages:
    1,645
    Likes Received:
    788
    Trophy Points:
    131
    Wrong user name?
     
  16. turn00

    turn00 Notebook Geek

    Reputations:
    10
    Messages:
    99
    Likes Received:
    32
    Trophy Points:
    26
    And all these utilities will work on Clevo based laptops? And will they basically replace the buggy Clevo control center? I have a Sager NP7851/Clevo N850EP6 coming in the mail.
     
  17. ekkolp

    ekkolp Notebook Evangelist

    Reputations:
    106
    Messages:
    539
    Likes Received:
    379
    Trophy Points:
    76
    Yep. Could be, but don't worry, is not urgent/important.
    The only thing is that in every boot the app suggest me to update synaptics drivers and it's kinda annoying XD.
     
  18. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    Lol yes sorry! My bad :p

    That´s the point.
     
  19. Boozebeard

    Boozebeard Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    5
    Trophy Points:
    16
    I just bought this the other day, really helpful.
    Anyway I have prema bios installed, and my re-seller says it's the latest version but obsidian keeps notifying me there is a bios update anyway to make it stop other than turning off update notifications for everything?
     
  20. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    @john@Obsidian

    Thx for the effort on developing these apps. I for one would love to eliminate the CC because of the built-in window scaling. On my 4K 28" screen the app fills the whole screen. Very annoying.
     
  21. turn00

    turn00 Notebook Geek

    Reputations:
    10
    Messages:
    99
    Likes Received:
    32
    Trophy Points:
    26
    Just downloaded the Obsidian tool. Great program. Probably going to upgrade to the paid version. My question is, what do we do if our specific computer is not in the list? I have a Clevo N850EP6. Closest Obsidian build laptop is the N850HP6. Is that one close enough? Are there plans to add the N850EP6? Thanks again for the great program!
     
  22. Lynx2017

    Lynx2017 Notebook Evangelist

    Reputations:
    238
    Messages:
    420
    Likes Received:
    396
    Trophy Points:
    76
    yes please. i never use clevo control center, its a bloated mess and i oc my gpu with msi afterburner only.

    would be great to have some way to control colors.
     
  23. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    Hello
    N850EP6 should be added this week, please wait until it is fully supported.
    Thanks
     
    FTW_260 likes this.
  24. turn00

    turn00 Notebook Geek

    Reputations:
    10
    Messages:
    99
    Likes Received:
    32
    Trophy Points:
    26
    Will do. Thanks for the amazing support!
     
  25. philstopford

    philstopford Notebook Consultant

    Reputations:
    17
    Messages:
    214
    Likes Received:
    78
    Trophy Points:
    41
    Welcome.

    Are these going to be for-a-fee? Asking not to complain (I want to support, beyond having paid for the update utility already), but just to have an idea of what to expect :)
     
  26. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

    Reputations:
    130
    Messages:
    605
    Likes Received:
    37
    Trophy Points:
    41
    Curious as well!
     
  27. turn00

    turn00 Notebook Geek

    Reputations:
    10
    Messages:
    99
    Likes Received:
    32
    Trophy Points:
    26
    Really looking forward to these! Thanks for all the hard work.
     
  28. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    For end user we will sell two products:

    - Updater - Updates drivers and not much more
    - Fan Control - Allows you to control fans

    For end users we will give away for free two products:

    - Keyboard Led Control
    - Control Center app (which will be a GUI to call the other apps with extra stuff like support and widgets

    For Brands, either small shops or big ones we will sell a single package:
    (At a really discounted price)

    The package will include all the 4 programs listed above

    Some cool stuff for brands is the fact you can edit each app theme, texts and links.
    Like this:
    [​IMG]

    -Edit App Title
    -Edit Highlight Color
    -Edit UI image files (buttons, icons, etc)
    -And much much more...
     
    Karyudo, kong and aziraphaleUK like this.
  29. turn00

    turn00 Notebook Geek

    Reputations:
    10
    Messages:
    99
    Likes Received:
    32
    Trophy Points:
    26
    This is great! Hopefully someone from XoticPC is [email protected]....
     
    Dennismungai likes this.
  30. a.Techie

    a.Techie Notebook Enthusiast

    Reputations:
    4
    Messages:
    37
    Likes Received:
    12
    Trophy Points:
    16
    I can confirm I'm having the same issue running W10, build 1607. For me it's the Touchpad driver as well as Bluetooth that are not installing correctly. I've attached screenshots of the Obsidian app between reboots.

    After update:
    before1.PNG before2.PNG

    After restart:
    after1.PNG after2.PNG
     
    iRoxas likes this.
  31. iRoxas

    iRoxas Notebook Guru

    Reputations:
    4
    Messages:
    64
    Likes Received:
    18
    Trophy Points:
    16
    I can also confirm that the Touchpad and BT drivers don't install correctly, since after you restart Obsidian-Tools, it goes back to saying what it said before. You also don't get the options to edit the Touchpad settings inside Windows.
     
    a.Techie likes this.
  32. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    Ok guys lets start with BT.
    Please update and report back what version you get now.

    Im gonna try a different install method for the Touchpad and report ASAP
     
    a.Techie and iRoxas like this.
  33. iRoxas

    iRoxas Notebook Guru

    Reputations:
    4
    Messages:
    64
    Likes Received:
    18
    Trophy Points:
    16
    This time it worked, sweet. I checked in my installed programs and it seems like 20.60.1 was installed.
     
    a.Techie likes this.
  34. a.Techie

    a.Techie Notebook Enthusiast

    Reputations:
    4
    Messages:
    37
    Likes Received:
    12
    Trophy Points:
    16
    Bluetooth v20.60.1 installs correctly for me as well; my gamepad and keyboard connect and work normally.
     
    iRoxas likes this.
  35. Dennismungai

    Dennismungai Notebook Deity

    Reputations:
    785
    Messages:
    933
    Likes Received:
    867
    Trophy Points:
    106
    Take my money any day, I'm in!
     
    John@OBSIDIAN-PC and FTW_260 like this.
  36. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    You mean at any given day I can just take your money if I feel like it?


    PS. Full weekend working on fancontrol.
    Our code allows us to control up to 4 fans voltage... Seems to be running solid :D

    First trial / beta version is around the corner!

    Sent from my MI Note 2 using Tapatalk
     
  37. Dennismungai

    Dennismungai Notebook Deity

    Reputations:
    785
    Messages:
    933
    Likes Received:
    867
    Trophy Points:
    106
    With a working product, yes. You have a customer :)

    That's excellent news :)
     
  38. philstopford

    philstopford Notebook Consultant

    Reputations:
    17
    Messages:
    214
    Likes Received:
    78
    Trophy Points:
    41
    Sounds good. I'm eagerly awaiting the keyboard backlight tool. Is there a PayPal link somewhere to donate for the free tools as well?
     
    FTW_260 likes this.
  39. turn00

    turn00 Notebook Geek

    Reputations:
    10
    Messages:
    99
    Likes Received:
    32
    Trophy Points:
    26
    Looking forward to it
     
  40. Boozebeard

    Boozebeard Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    5
    Trophy Points:
    16
    I'm still getting bios update notifications all the time. I'm guessing it doesn't work right with Prema Mod?
     
  41. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,824
    Likes Received:
    59,553
    Trophy Points:
    931
    And be damn happy for that.
     
    Dennismungai likes this.
  42. Boozebeard

    Boozebeard Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    5
    Trophy Points:
    16
    What do you mean?
     
  43. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,824
    Likes Received:
    59,553
    Trophy Points:
    931
    That you could risk overwrite Prema Mod bios.
     
  44. Boozebeard

    Boozebeard Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    5
    Trophy Points:
    16
    Oh right, well I meant it doesn't work with Prema in the sense that it's not taking into account I've got Prema when it checks the version number, even though it does identify it as Prema Mod in the system info. Don't think you can install bios updates through the program anyway, or at least I thought I read that. Anyway, point is it's really annoying it keeps telling me there's a bios update lol.
     
    Papusan likes this.
  45. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,824
    Likes Received:
    59,553
    Trophy Points:
    931
    Obsidian-Pc ain’t a @Prema partner. Your reseller will/should tell if there’s a new Prema Mod bios update.
     
  46. Boozebeard

    Boozebeard Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    5
    Trophy Points:
    16
    Getting a bios update isn't the problem, being constantly told there is a bios update in my notifications is. It should either detect you're using a modded bios and skip checking for bios updates or there should simply be an option to turn off bios updates/notification.
     
  47. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,824
    Likes Received:
    59,553
    Trophy Points:
    931
    Yeah, that would be better... Options. But remember Obsidian tool is in first place created aka intended to serve their own customers computers/notebooks.
     
  48. turn00

    turn00 Notebook Geek

    Reputations:
    10
    Messages:
    99
    Likes Received:
    32
    Trophy Points:
    26
    Any update on this one?

    Thanks
     
  49. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

    Reputations:
    754
    Messages:
    2,265
    Likes Received:
    2,862
    Trophy Points:
    181
    Sorry... It's taking a bit longer because we are changing from OBSIDIAN Tools to:

    Control Station + Updater

    Basically 2.0 is around the corner.


    Sent from my MI Note 2 using Tapatalk
     
    L00K3R4 and FTW_260 like this.
  50. FTW_260

    FTW_260 Notebook Consultant

    Reputations:
    75
    Messages:
    241
    Likes Received:
    141
    Trophy Points:
    56
← Previous pageNext page →