CLEVO Drivers Update Utility by OBSIDIAN-PC

Same message here. I think it's missing DLLs or something.

 

Ups sorry:

Please, re-download:
https://www.obsidian-pc.com/CLEVOMonitor.zip

(That´s just a proof of concept to pull values values without DPC latency).

 

Nice, all good now.



Things I noticed

• CPU temp not detected (7820HK)
• Fan duty not detected (P650HS-G)

 

Let me test it on a clean install, because more files are missing... Even your UI is not how it should.
I'll clear out the dependencies and then repost.

Sent from my MI Note 2 using Tapatalk

 

Mine looks the exact same as his, no CPU temps or fan duties, P870KM1-G and i7-7700K. Single GTX 1080 but also have a 2nd one for testing if SLI testing is wanted.
It also crashes if left running for more than a few minutes.

 

Ok all dependencies are now present (tested in another clean Windows install):

https://www.obsidian-pc.com/CLEVOMonitor.zip

Also:
THIS IS JUST A TEST -> Use it to check how this running affects your Latency (DPC) and CPU Usage (since it´s going to be a service, please minimize it for no UI CPU usage).

Report back please!

 

Unfortunately no difference other than the styling of the UI looking a bit flatter. It still crashes and does not appear to be able to access my EC, even when run in Administrator mode.

 

Maybe some units use different ECs, ill check for them and update.
This is still a work in progress, so makes no difference at the moment.

 

Here is last weeks of progress:



Basically a Service (which in the picture is running it´s alternative GUI version just for debug/check).
It does not need Admin rights.
It does not add DPC
It shares all values with all our other apps, uses near 0% CPU, GUI version takes 13Mb RAM, while service should be around 5Mb.
Initial testing for the laptops at hand (P7, PA7, P95), will test others to make it compatible with all ECs.

Coming soon....

 

Awesome work

 

Mind changing the slider max to 1000ms? Helps take advantage of higher ramping percentages (or really slow ramping, which is nice when you have a P870 with the CPU and dual VGA heatsinks connected as 1 large mass)

Also when changing modes (ex. between max and silent), perhaps it should not reset the fan speed to 0 each time, but instead ramp to the new value. It also seems maybe there is a bug in ramp amount when using fan curve table, ex. when CPU temps are hovering at 79-81c, it sounds like there is much more than 1% ramp at the moment the active table cell switches, then it continues properly with the 1% ramp. Not sure if this is actually happening, but it sounds like it to my ears.
Perhaps it would help to have current (or latest value the thread set it to) fan duty for each fan shown in Information tab?

CPU 75c GPU 35c 45.10.10
CPU 80c GPU 35c 70.20.20

 

Will do.

That was a thought decision, it´s needed to prevent fan updates to the max, but i will try to get around it.

I will test it, but are you sure it´s not just the Security Values kicking in and out?

I will add "EC Reported Duties" and "Fan Value Sent" in the empty information tab square.

 

John,

I wanted to ask how are the lights on the back of the LCD panel being controlled? I was looking this morning and no matter what color I applied to the keyboard, it never applied the color to the back of the LCD panel.

Is this not implemented or are they not paired like I thought?

In the original Command Control Center there was the keyboard section in the UI, and then there was the LCD panel lights section.

 

Not implemented yet, sorry, will do when i get a P870 available!

 

If you can get information from me you know where to find me

 

I'm not sure, but for P775TM1, the Temp/Load colors are not responding, they are just the same all the time. Any suggestions? I think, on 0.1.10 it was working.

 

You need a fully licensed version of Fan Control running for that feature to work.

 

Oh, ok. Maybe I'll buy it one day, when I'll really need to push the performance

 

Just to let you guys know that Fan Control 2.0 should start rolling out soon

Sent from my MI Note 2 using Tapatalk

 

Fan Control 2 Beta

And so we start, a DPC Latency free Fan Control

Why did we change the method?
The previous method used the CLEVO Control Center included dll, which simply cannot be used for fast loops like continuously fetching temperatures or setting fans RPM. It uses the Windows ACPI which increases the DPC latency.

In the past we tried to avoid using methods that would communicate directly with the EC chip, why? It´s dangerous right? Well let´s look at it:

The biggest dangers of using direct EC communication is the fact that IF YOU flash the EC in Windows while you are talking to the EC with another app it will probably brick your laptop.

BUT:
a) Who flashes the EC in Windows? Are there so many re-sellers doing it? And if they are i´m sure they are aware of the danger it represents.
b) IT MAKES NO DIFFERENCE if you talk directly to EC or if you use ACPI, YES, if you use the same method as CLEVO CONTROL CENTER dll to talk to EC it will also brick it if you try to flash it while exchanging data with it. So it does not matter which method any app uses to talk to the EC, you just can´t flash the EC with anything like that running. Even CCC is dangerous.
c) OBSIDIAN-PC is probably the only company who does include a BIOS updater with all their laptops (Our Updater does that, it flashes the EC in Windows), BUT basically we try to make it safe by killing any access to EC before flash, any reseller offering our app to their clients can use the flasher too to make it safe.

Moving on... another danger of any "manual" Fan Set is the fact that if the app or service crashes, the fans will be kept at the last manual value you sent to the EC, this is not as dangerous as it seems, if your CPU or GPU reaches high enough temperatures they either get throttled down or the laptops shuts down automatically. Still... this is how we are making it safer:

Fan Control 2.0 is basically a remake, we had to re-write almost everything (some features have not been ported yet), it´s now split into two parts, a monitor service (which on this BETA is not a actual service but a application with GUI for testing purpose) and the actual Fan Control Frontend.

The service will autostart and will be sharing all sensor information with any of our software. The service will take calls to update it´s own memory stored fan tables.
When Fan Control 2.0 frontend loads values, or when the user changes a value, it is sent to the Monitor service and get´s stored there, at that point Fan Control GUI is not doing anything, it could even be terminated (but we wont do that, read on).

For added security the Fan Control app and Monitor Service will exchange specific data (question-response type) to make sure both are running, actually this method is not just to know if it´s running, because they can be running but could have crashed and are not doing anything, so with question-response type of exchange both apps know if the other one is running. This allows us to trigger safety "Automatic Fans" if anything went wrong. This method will be fully implemented in the final version.


Download the Beta:
https://www.obsidian-pc.com/FanControl2.zip

What´s New:
- All the above
- Multi-user capable
- No Admin escalation needed
- You can run it from any folder, it does not need to be placed in the old C:\Program Files\LaptopTools\ folder
- All modes are now based on Sliders and Knobs with up to 4 user presets
- Each user preset (Manual, Silent, Normal, Extreme) can be reset, create a backup, restore a backup
- All user presets are now pre-filled with example values
- Bigger resolution, each slider goes from 0 to 255 which allows to finer tuning
- Fan Update interval goes from 50ms to 500ms (with double the resolution you need faster update)
- Some options have been removed (they will be ported later)
- Current EC reported Fan Duty values available in the information tab




Please test this out and let me know if it works, on the first run you might need to install a driver, if the app does not work even after installing it please restart first and try again before reporting it as "Not working".

Tested systems so far:
N850 / N870
P775DM / TM
P751TM
P640HK
PA71ES
P650HP

NOTE
- Before trying this one STOP the old Fan Control software
- If you want to add this new one to your windows startup please open the old one first and deselect the start with windows option
- DO NOT merge this files with your current C:\Program Files\LaptopTools\ install, keep them separate for testing purpose only

As a special thank you for your support:
- We have temporary lowered FAN CONTROL license price to 25€

Will be waiting for all your feedback.

 

Can I use fan tables like with the previous model? I'll check it tomorrow, but just asking, since you said that it's all on gradients?

 

got this error...
what i do? i notice the C++ redist 2015 doesnt install either...

 

Monitor.exe seems to hang on startup after asking to download the extra driver. If I click yes, sometime later it will ask me again to download the driver.

I can double click the icon from the taskbar and it will take a while to show up, then the Monitor GUI is unresponsive:

 

Thanks for reporting.
I'll test the install process, if it causes trouble I will just add the driver separate along with the msvc runtimes and be gone with it
I'll be back in 4h.

Sent from my MI Note 2 using Tapatalk

 

Can you tell me if the first time you executed the software you were using an account with admin rights?
Because at least for the first time you run the software you need admin rights otherwise you can´t install the driver.

That´s a microsoft distributable, i have nothing to do with the MS VS runtimes.
And btw you need to install both:
vc_redist.x86.exe and vc_redist.x64

 

New Fan Control now with a pretty Installer:

https://www.obsidian-pc.com/files/FanControl2.zip

- Installer will install all the required sutff like driver / runtimes
- Included the new double security check (monitor and fancontrol both check on each other health)
- Automatic Updater will now request proper admin access for updating
- Fan Control can now fully live inside it´s own folder ( DO NOT Install in the same folder as Laptop Tools !!!!!!!!!!!!!!!!!)

 

Yes it won’t, that’s the probbo. I’ll try the installer etc...

 

I think you are right. Because I extracted to Program Files/FanControl and didn't run as admin, that's probably why I had issues. I got confused by your earlier post

I'll try again tonight.

 

I'll check fan control 2 shortly, but @John@OBSIDIAN-PC I still think control station has some sort of memory leak bug.

When I freshly start the program, it's fine, low RAM usage, etc. After a couple days (usually 3) the RAM amount seems to start rising, and I get some hitches very uncommonly when typing in some programs like chrome and Discord, like the text buffers, and a few letters get typed in the same instant shortly after. It does not seem to have much issue with games, but I can only think that it's Control Station.

The reason is not only the climbing RAM, but when I try to exit the program, it never actually closes. Instead, RAM increases slowly until somewhere between 400 and 600MB of usage, and then the process simply sits there. Once this happens, the only way to get typing to properly work again is to reboot the PC.

You can see the high usage and control station not running here:

 

Control Station is going to suffer a similar rewrite.
That should be cleared on next update.

Sent from my MI Note 2 using Tapatalk

 

hello, I just bought an used P750ZM and wondered if it was fully supported ? also is there some kind of "full package" license or fan control license and updater license have to be purchased individually ? thank you

edit : playing with the keyboard led part, I noticed the color doesn't change with the windows user, with "flexikey" I was able to have one color when I logged with my user account and another for my son who of course wants bright red backlight

 

Working great for me so far, will give it a stress test and let you know if I hit any issues.

 

Soon to be multi-user
Give me some time!

Sent from my MI Note 2 using Tapatalk

 

Got some feedback for FC2:

• Dragging the window of FC2 and the Monitor causes them to fly around the screen wildly, they don't drag smoothly at all. As a result my Monitor app has flown off the visible area somewhere and I can't get it back (is there a way to reset window position? Restarting the app didn't help)
• Monitor auto-detect did not seem to pick up my 3 fans (P650-HS). If I have 3 fans that is (not sure). As such, my GPU began overheating due to I think the second GPU fan not firing. Setting 3 fans manually brought temps back down.
• After setting 3 fans in Monitor, only two fan duties appear in Fan Control. Not sure if this means I only have two fans or not.

 

good, I bought the fan control software and it works well in silent mode once the keyboard lighting is multi user, it will be perfect (at least for me)

 

Are you using a multimonitor setup?
Settings which include window geometry can be reset by deleting monitor.ini in your user documents folder, under LaptopTools.
Will check on my PA71 which also uses two GPU fans.

In the meanwhile you can use the old fan control from the full package:

https://www.obsidian-pc.com/files/LaptopToolsInstall.zip

Sent from my MI Note 2 using Tapatalk

 

Yes but I have one monitor turned off, maybe that's why

No worries. FWIW when I pick 3 fans manually, I do see 3 fan % in Monitor

EDIT: Scratch that, it just seems to ramp to 9% and stay at 9%. A bug?



Aforementioned 2 fans in FC2:

Yep will do that. I already have it installed as part of LaptopTools anyway.

 

Yes, the P650HS/HP both have three fans - one for the CPU and two designated to the GPU. With FC 1.0, I don't think it detected the second GPU fan at all originally, so good to see an improvement there in at least the manual option to choose # of fans.

 

On systems without second GPU then fanduty for fan #3 is the same as fan #2 ( that's how it's supposed )...
A simple code comment is the problem ... My bad!
Will update it soon.

Sent from my MI Note 2 using Tapatalk

 

You mean you guys would like to manually control fan #3 ?
And not just mirror fan2/3 ?
That's a heck of controls.... But very easy to implement.

Sent from my MI Note 2 using Tapatalk

 

so I'm now setting up my fan curve in manual mode (but the behaviour is similar in automatic modes) and it seems to me that the "fan update interval" doesn't work on my P750ZM, whatever I put in there, the fans immediatly switch fan speed when reaching a threshold, resulting in pulsing sound at certain temperatures, can you look into that ?

 

I tried Fan Control 2 again and noticing the temperatures still don't line up with OHM / ThrottleStop. The temp reported in the new fan control are wildly off any of the cores or package, for example the actual temperature is say 86, fan control still shows 73. Not sure how this affects the fan speed as it will be applying lower speeds for 73 C while the actual temperature is in exceess of 85. Eventually, after about a minute or so, fan control's temp will catch up to whatever the other applications show, but still seem lower overall.

 

Fan Speed immediately go to 100% speed according to the "Security Values", are you sure those arent too low?
For smooth behaviour you want to go to the "Behavior tab" and set the ramping steps to 1 and set the refresh rate to around 400ms.
Please notice FanControl 2.0 is beta at this moment, if anything goes wrong go back to previous version from the full Laptop Tools package.
Even today i killed at least 3 bugs in the code...
Also be sure not to use CC or FanControl 1 at the same time you use FanControl 2

The reported temperatures are the ones the EC uses for automatic fan control. They are fetched directly from the EC.
I can see how there might be some lag reporting them and it should go down in the final version when the Monitor app gets converted in a high priority service. Still from my testing the lag is max 500ms...
What you might be experiencing is something else, and that´s the displayed UI values might not be the actual values the app is using.
There is a Highest priority thread ONLY for reading and setting values, while the UI is run in a separate normal priority thread. So when you load the system with something like a Benchmark (one of those who put the system at 100% with high priority threads) the Fan Control and Monitor UI threads might get pushed back and not update, this does not mean that the worker thread are not updating correctly.

Fan Control uses 2 threads.
1) UI - Normal Priority
2) Engine - Emit values and get values from Monitor - Normal Priority

Monitor uses 3 threads:
1) UI - Normal Priority
2) EC talking (getting values and pushing values) - Highest priority
3) NVIDIA fetch values - Highest Priority

So while your UI might look like it´s not updating, the current fan table is loaded to memory and the EC Talking Monitor Thread is working.

 

Hello John,

Can you please implement the option to turn off the lid leds on the P870TM-G/P870DM-G....
I know that you are busy but I am waiting for so long for this feature and it still did not show up... and all I want is to turn them off... nothing more.

Thank you !

 

So I'm not sure which version of fancontrol i'm using, I just downloaded the fullinstall (so I think it's v1), I also uninstalled the clevo software before that.

I'll do a screenshot with my settings when I have access to the laptop but like I said I can put the slider anywhere between 250 and 500ms it doesn't seem to have any effect and so the fan ramp up or down immediatly... the way I understand how it's supposed to work is when it reaches the temperature to trigger the next level (up or down), it does it only if it stays = or > it for xxx ms, right ?

 

Nope, that's not how it works.
I will make a video for each app explaining how it works.

Refresh rate is like a clock.
For each tick it compares current temp to previous temp.
If temp is now in a new range it will apply that range duty value according to the ramping.

If ramping step is 1 for each tick it will increase the fan duty up or down by 1 value each.

Values for duty are from 0 to 255 (sliders).

Sent from my MI Note 2 using Tapatalk

 

now I'm confused but it's alright, I will just apply an automatic mode, set the ramping steps to 1 and set the refresh rate to around 400ms like you suggested for now, it's already much better than the default behavior

thank you

 

When you can check your PM my friend

 

Updater was updated to 2.2.0
--------------------------------------------

What´s new:

- Multi-user capable! Please review your settings!
- No longer uses admin access by default, it will prompt when needed or allow you to open drivers folder
- Improved BIOS flash to single step flash
- Drivers are now downloaded to User Documents / Laptop Tools folder

 

I have the p770dm. So the p751dm on the drop down menu should work for me right?