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    CLEVO Drivers Update Utility by OBSIDIAN-PC

    Discussion in 'Sager and Clevo' started by Spartan@HIDevolution, Feb 13, 2017.

  1. Shadowheg

    Shadowheg Notebook Enthusiast

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    Hi! With fan control works fine. thank you!

    Regarding the bug of the GPU. Try first laptop in discrete mode, turn on G-sync, and turn off the screen on timeout for 1 minute. In such conditions, my laptop reboots with an error.
     
  2. Boseph McGee

    Boseph McGee Notebook Enthusiast

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    How does one get back to being able to see the main Fan Control window? I can only switch between presets via the task tray. I'm wary of losing settings, so I hesitate to reinstall.
     
  3. Matt111

    Matt111 Notebook Enthusiast

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    Hi, since a few days, no sound come out from my headphone jack on a P751ZM, I searched for it and I found people with the same problem and they solved it by installing Clevo "hotkey", isn't it related to the clevo control center we're not supposed to install ? could it be that the issue came from an update from your softwares (I have fan control and keyboard led on my laptop) ?

    thank you
     
  4. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    EXIT FAN CONTROL FIRST
    Go to your Documents, open a folder called "LaptopTools", then open "FanControl", that´s where all settings are store.
    In my case: C:\Users\JohnKeeL\Documents\LaptopTools\FanControl\fancontrol.ini
    Now edit that file and remove the lines that start with:
    mainWindowGeometry=
    mainWindowState=

    Those two lines hold the value for windows position and state, remove them, save the file, reopen Fan Control.

    In our Control Station software go to "Windows Tuning" tab and activate "Apply Headphone fix on start".... that should do it.
     
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  5. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    For P960/P970 ED EF EN:

    For those who are using this model without CCC and want to get rid of the two ACP drivers that are only installed by CCC i made a small script to install those:

    https://johnkeelnas.com/files/CLEVO/OtherDrivers/P9x0EN_EF_ED_CC_Drivers.zip
    (Run the Install.bat inside)

    It will install the driver identifiers without adding any CCC stuff.
    I still recommend using my Control Station software and select: Windows Tuning Tab > "Disable CCC Hotkey filters..."

    I will add this to the Updater software as soon as possible.
     
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  6. xab0r

    xab0r Newbie

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    Hi, I recently installed Control Station and Keyboard LED as an alternative to Control Center which was causing a lot of BSOD's making me not able to work properly.
    Since I dont have CC anymore it asked me to install a dll to which i agreed, but it seems Keyboard LED isnt able to change colors or intensity. After restarting my laptop the keyboard was at about 50% intensity and had a red-orange colour while I used to have it on green. Your application does not seem to be able to change anything. Am I missing something obvious or should I give it extra permissions somehow? The keyboard controls using the FN key dont work either, but I didnt expect those to work since I never change it once its set.

    Another thing i was wondering is if there is the possibility to show the 'Numpad ON/OFF' pop-up on the top left corner that CC used to display.

    I guess I could get this feature again by installing contol center but that driver gave me so much problems that i prefer not using it and using your application as a standalone program, since it can pretty much do everything on its own if I'm correct.

    If this info might help: I have a Clevo N850HP6

    Thanks a lot in advance and thanks a lot for the already great program.
    Cheers, xab0r
     
  7. anytimer

    anytimer Notebook Virtuoso

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    D
    Did you install the Fan Control as well? You don't have to buy it if you don't want to, but just install it because it installs a service that the Keyboard LED app also uses (IIRC).
     
  8. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Yeah just install Fan Control, you dont even need to use it or buy it.
    Install it and check if it´s able to at least pick up your CPU Temperature, if it is, just close and never open it again if you want.
    By installing Fan Control it will install a service that is required for Keyboard LED, from now on Keyboard LED will only apply colors using that service.
    This way it´s easier for me to maintain.
     
  9. anytimer

    anytimer Notebook Virtuoso

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    Dratted Windows Update rolled back my driver to the previous version. When I ran the Updater after that, it proceeded to re-download the driver, despite it being in the drivers folder, downloaded a couple of days ago. Also, when it started downloading the driver again, the first thing it did was to delete the copy it had downloaded previously, so it was gone and could not be manually installed.

    Then the driver installation failed with the same error as reported earlier. I clicked 'force enable all' and clicked the update button again to retry, and lo, it deleted the copy it had downloaded just a few minutes ago and proceeded to re-download it all over again.

    Could you please fix this so the Updater only deletes the old driver after it has finished downloading the new driver, so if the user cancels the new download, the previously downloaded driver is still there in the drivers folder? This is the 3rd time Updater is downloading this particular driver - wasting both your bandwidth and mine.
     
  10. optimisez

    optimisez Notebook Consultant

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    Hi @John@OBSIDIAN-PC, latest Fan Control 2.3.2 will make my P650RS-G laptop suddenly shut down again.
     
  11. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    The only that changed was the keyboard led stuff.
    Are you using the auto dimmer from keyboard led ?

    Sent from my Mi Note 2 using Tapatalk
     
  12. optimisez

    optimisez Notebook Consultant

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    I guess no. I always disable backlight status.

    upload_2019-4-9_14-31-37.png
     
  13. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Then nothing changed.
    I can add a option to increase pooling times if you want to test it out.

    Sent from my Mi Note 2 using Tapatalk
     
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  14. neuroteck

    neuroteck Newbie

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    PA71ES.
    Fresh installed windows 10, brightness fix now work!
    But Keyboard LED dont activate selected effectmode after restart when autostart Keyboard LED is on. Only the 3 zone colour is active. When i then open keyboard led and switch effect, it is active.
     
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  15. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Thanks for reporting.
    I´ll test the effect mode after reboot to see what needs to be done.
     
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  16. neuroteck

    neuroteck Newbie

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    Thank you John@OBSIDIAN-PC for this great Software!

    Here are some other facts:
    Updater: SoundBlaster Software should be first installed from windows update.
    I have reinstall Windows after some strange problems.
    First time, after fresh installed windows, i block windows update in updater software an install all drivers from updater program. After that sound blaster software has no function.

    Second time after install fresh windows i let windows install all driver and update with updater software.
    No problems with that way.

    Only the Intel IGP Driver must be unistalled in devicemanager and then fast install with updater program.
    Before that, there is an eror message.

    After first installation, the controll center software was bugged after some settings done. The window couldn´t be maxed and didn´t let open from the taskbar.
    But after second windows installation its all fine.

    Are there any suggestion about installationorder for obsidian software?

    I reinstalled windows, because there a lot of BSOD (IRQ LESS message). I dont know where it is from, so i reinstall windows and DONT use the CPU tuning from Control Center this time.
    When there are no BSOD after a time i try to activate the CPU Tuning again.
     
  17. vIkInG_w0w

    vIkInG_w0w Notebook Consultant

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    Does your PA71ES-G have per-key RGB keyboard or 3 zone RGB? Just curious.
     
  18. HitZ2976

    HitZ2976 Notebook Enthusiast

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    On P870TM, is there a way to change/adjust/turn on or off lid lights. Mine are always blue and it kinda annoys me?
     
  19. neuroteck

    neuroteck Newbie

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    I have 3 zone RGB.
     
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  20. Chastity

    Chastity Company Representative

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    @John@OBSIDIAN-PC

    Latest Control Station lost the 4K updates, and looks all expanded again.
     
  21. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Resize it???

    Or if the UI is not adjusted restart Control Station, at start it always checks for screen DPI values.
     
  22. Chapo

    Chapo Newbie

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    Did an update to KeyboardLED break compatibility with N850HK1?

    KeyboardLED v1.0.3 doesn't appear to do anything (can't change the colours, or even enable or disable the backlight).

    KeyboardLED v1.0.1 works.

    Also, feature requests:

    1. An option to save and load our own colour profiles

    2. Hotkeys:
    [Fn plus *] = toggle keyboard backlights on and off
    [Fn plus +] = increase backlight intensity
    [Fn plus -] = decrease backlight intensity
     
    Last edited: Apr 13, 2019
  23. joluke

    joluke Notebook Deity

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  24. Chastity

    Chastity Company Representative

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    @John@OBSIDIAN-PC

    Could you consider adding launch entries for Updater, Fan, and KBLED on the right-click menu for Control Station's Tray Icon? Or even have an option for CS to launch them automatically? Using the methodology you have now, only CS launches on startup.
     
  25. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    You need to install fan control, don't need to actually buy it, just install it and you don't even need to use it.
    Keyboard LED uses a service from it.

    Sent from my Mi Note 2 using Tapatalk
     
  26. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Are you saying that Updater for example does not start with Windows even if you select the option for it to start?
    Because I can't reproduce that issue.

    Sent from my Mi Note 2 using Tapatalk
     
  27. boober

    boober Notebook Guru

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    @John@OBSIDIAN-PC — was anyone ever able to get Control Station to start on startup? I'm back after a few months and see that Control Station doesn't start with Win10 even though I have the option checked. A quick (and sloppy) search didn't return anything on this.
     
  28. Mavitas

    Mavitas Notebook Enthusiast

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    Hello,
    Thanks for the updating tool
    I'm currently using a P650HS-g, recently i updated the machine with newest SoundBlaster MBX driver and the program did not work properly after restart, (as they showed no sound device supported found message and then closed afterwards)
    I also tried to reinstall the audio driver but it didn't work either.
    Need help to make the Soundblaster works again
    Many thanks
     
  29. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Uninstall any Creative / Soundblaster software.
    Reboot
    Install SBX with Updater.
    Install Audio Driver with Updater
    Reboot
    Finish Audio Driver Install
    Open Windows Update and check for updates
    Open Windows app Store and check for updates
    You should now be able to find both Soundblaster Connect and Realtek Console in your Windows Start Menu.

    Sent from my Mi Note 2 using Tapatalk
     
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  30. Mavitas

    Mavitas Notebook Enthusiast

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    Thanks, i will try it now and will post the result back shortly
     
  31. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    To play it safe, re-download and re-install, it will not overwrite your settings.
    Then remove the startup check and re-check it, it should start with windows (there´s a small delay for it to start so please wait a bit).
     
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  32. Mavitas

    Mavitas Notebook Enthusiast

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    So, by following your help, the installation finished successfully, however whenever i tried to open the Soundblaster app, it crashed without any error messages
     
  33. Mavitas

    Mavitas Notebook Enthusiast

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    Sorry for multi quotes, a reboot helps fix things up
    Many thanks for your help
     
  34. Chastity

    Chastity Company Representative

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    I don't have a license for Updater, so it's not installed, just Fan. I also use the KBLED. Control Station loads up at start via the Task Manager, but I cannot get the Fan or KBLED to load at startup. Using the CS panel options, I can start the 2 apps. Some CU from MS in the past killed loading some apps for me automatically, and I don't know yet how to fix. Even using Task Manager to load the 2 apps on startup fail, as I emulated the same entry for Control Station.
     
  35. Mavitas

    Mavitas Notebook Enthusiast

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    New problem comes up, the SBX works good, but the Realtek audio console said that it doesn't support this machine
    What to do to fix this?
    I am using windows 10 ver.1803
    Do I need to update the windows? (i don't actually want to go up as it will mess up my software and settings)
     
  36. Mavitas

    Mavitas Notebook Enthusiast

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    Found the solution, updated to newer audio driver version fixed the error "Realtek Audio Console doesn't support this machine"
    It seems the Realtek console only supported the drivers above some drivers numbers
     
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  37. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Updater updated to 2.5.4

    - Added support for TongFang GK5CP
    - New Chipset package also includes Intel IO driver since some models need even for the touchpad to work.


    Recently i haven't been able to dedicate myself so much to all the apps in this thread.
    A big project came up that needed all my attention, i should be back in full force very soon, the TODO list is GETTING BIG!!!!!!!!!


    Big Thanks Need to be issued
    I would like to take this chance to say thank you some important people:

    - EVERYONE who been contributing in this thread either by suggesting features, either by reporting problems.

    - the user @joluke for being one of the most generous guys i ever met, his donations alone allowed me to purchase a new Keyboard and Mouse!
    (yeah i know, most of you might think i do not need donations, well think again, this is a great encourage for everything i been putting in my part-time and offering as free, this also makes me want to start or finish other projects at home, i guess we all need motivation right? either way, thank you)

    - IVY / PC-Konsulten for supporting our work, they are now supplying their clients with the Updater software!
     
  38. dragon57

    dragon57 Notebook Enthusiast

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    John, I want to specifically thank you for trying to help me get my Soundblaster/Realtek drivers sets working. I still can't get them working, even after following all the steps you outlined. I have cleaned/uninstalled totally more times than I want to think of. Everything was fine on the last main version of Windows 10, then things went down hill. I am crossing my fingers that the next crank of Win 10 will allow me to get them working again.
     
  39. joluke

    joluke Notebook Deity

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    My only regret was not knowing you sooner! It's my pleasure to call you a friend and help you out because I know how much it costs to develop the software so take the donations not as money only but as a incentive to keep you motivated for future development
    Thank you my friend for being who you are!
     
  40. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    So that means your Windows is up to date correct?
    Do you want to try our online chat so we can take a look ?
    Just need to use the online chat in the OBSIDIAN website and ask for help with SBX / Audio - should probably ask to talk with John :p
     
  41. boober

    boober Notebook Guru

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    @John@OBSIDIAN-PC - No luck. I uninstalled and re-installed. The startup box was not checked (my settings had been deleted), so I checked the box. Restart and no Control Station. Do I need to set it to Run as Administrator or put it in Startup or anything like that?
     
  42. Josh Schreuder

    Josh Schreuder Notebook Enthusiast

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    Been meaning to donate, thanks for the reminder. I'm a bit confused by the currency separators though:
    upload_2019-4-16_10-2-13.png

    I assume this means 10 EUR? And 0,10 would be 0.10 EUR?
     
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  43. joluke

    joluke Notebook Deity

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    Thats 10Euros :)

    Yes 00,10Eur is 10 Cents
     
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  44. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    To anyone having problems making ANY of the apps start with windows:

    Can you please PM me and allow me to connect to your laptop remotely to figure what is going on and solve it once and for all?

    Thanks
     
  45. Chastity

    Chastity Company Representative

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    Got them to start up by creating Task Scheduler entries with Admin privileges to load at login, like Control Station.
     
  46. Chastity

    Chastity Company Representative

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    @John@OBSIDIAN-PC

    Any news on that latency app you are developing? I could really use something to diagnose my system.
     
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  47. Josh Schreuder

    Josh Schreuder Notebook Enthusiast

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    Thanks! Sent John a little something for DPC Fixer :)
     
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  48. padman

    padman Notebook Enthusiast

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    I like the Updater app. Sadly the Keyboard LED app doesn't work with my P970EN. Only the Clevo Center one does. Any plans to make it compatible?
     
  49. John@OBSIDIAN-PC

    John@OBSIDIAN-PC Company Representative

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    Guess your keyboard is Per-Key RGB correct?
    Otherwise the only thing missing for it to work is to install Fan Control (don´t even need to buy it, just install it and open it once, then forget about it).

    Thanks!!! Will retake the work on that one ASAP.
     
  50. padman

    padman Notebook Enthusiast

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    No, it can only do 3 zones (left, center, right) or entire keyboard in one color + effects like breathing/wave etc so I think it's the standard one.
    I have all the latest drivers from your Updater app.
    I've installed the FanControl app and started it but it didn't do any diffidence. Changing anything in KeyboardLED app doesn't do anything.
     
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