CPU hits 99C and throttles when running division

@Jakamo5

If you don't want a BGA laptop, then this is a laptop for you, comes with Silicon Lottery CPU + 2800 MHz RAM instead of the usual 2133 MHz RAM, has the Prema BIOS/VBIOS and all covered by warranty.

EVOC P870DM-G Gaming Laptop

 

PS, just to show you the power of Silicon Lottery and temps @ 4.5 GHz on all cores:

PS: not teasing, just showing you how easy things can be with the right hardware and how low the temps are

===================================================
Fire Strike Score 1774 3DMarks @ 4.5 GHz on all cores / 4.4 GHz Cache Ratio / +125 Mhz GPU Core overclock / + 150 MHz GPU Memory overclock

Notice the temps. Was using Throttle Stop as well to avoid CPU Throttling while GPU is active

 

Phoenix, if I'm wrong, please show me I'm wrong. You're not going to convince me this guy was not trolling just because he is your friend and you talked about OCing with him in another thread. The posts are right in front of me. I asked him 3 times to show me where he made a useful post, and he couldn't, just more insults. He didn't even try to post anything substantial until this morning, when enough people came in here saying he's a nice guy, and he realized it's probably better if I don't look like a jerk in front of my friends.

Maybe you can quote in which of his 5 first posts in this thread he was trying to help, was it where he suggested a "****" BGA machine, told me OC is not for me because I poinTed out that I can OC under warranty if I get a stock replacement? Is it where he told me sarcastically to reread my own thread and that I know nothing about the hardware? Is it where he called my reply a "counterattack"? Even hmscott was forced to admit it in the end.

This all aside, I appreciate the suggestion for other machines, but I think maybe you're misunderstanding me when you say that this isn't the machine for me. I want something that WORKs out of the box, as in the parts are not flawed, but who here wants flawed parts? Beyond that, I want the maximum customization of power available while maintaining warranty. This is something i have with this current configuration, so why would I want something lesser?

I get that you like SL cpu's. If I could get one with warranty that didn't cost me $300-500 when I already have the same technology, I certainly would, but I hope you're not taking it personally that the warranty means more to me than the slight increase in chance that it has a better temp profile. It's the same technology and so that's no guarantee. Does that mean I don't want to OC for applications that could benefit from it? Certainly not, I will be OCing when it will help, and I'm not sure where anyone got that idea that I wouldn't be.

 

Just want to reiterate something because I read your post again. You said I should get a BGA because I want something that works out of the box with a fancy warranty. I have that right now... so I'm confused about the reasoning for getting a lesser laptop.

In case I haven't made it clear, I probably use this laptop for much more intensive things than you guys do, considering I use it for personal gaming and intensive engineering work. I've said this multiple times now, so I would think by now you'd be realizing not only why I need something powerful, but why I need a warranty as well. I have both of these things right now.

I'm not trying to shoot you down but I've made it clear multiple times that both these things are important to me, and I have them right now. Your suggestions continue to be either

1) give up my warranty or
2) get a lesser laptop

So please don't take it personally that I'm saying no, but I feel like I'm making my reasons pretty clear aren't I? If I'm not, please let me know, and we can certainly go through it again.

 

Here's the short version:

I have one of the most powerful laptops on the market. I have the top technology CPU available for the laptop that still maintains warranty and allows me to OC. I genuinely push it to its limits. It's important I maintain warranty since it's also a work laptop. Most of all, I enjoy it.

But I should switch to something else? Does anyone really have a good reason for me?

 

That looks great, but if I go with stock and get a good batch and the CPU was perfectly delidded in the first place, then I can still get the exact same result right? But I can save $500, additional time without my laptop, and still maintain warranty? SL guarantees you a top CPU, but it doesn't guarantee the CPU will be better than stock since you can get a stock CPU that's just as good by chance. This is where "lottery" comes from in the name, you see?

It probably looks like I've made up my mind, and that's not true, I'm completely open to suggestions and welcome them, but I'm inviting you to say why your suggestion is better than what I already have, taking into account the things here that are important to me.

 

@Jakamo5, can you bring us up to date?

I apologize if I'm asking something that's already been posted earlier in this thread, but there' been a lot of back and forth here, and I'm not sure where things are at. With that qualifier, here goes:

A) Is your NP9758 with Larry at LPC-Digital?

B) If it is still there, let's take a look at your post above. You're worried about temps and just repasting the CPU. Once they've done that, ask Larry if they can run Prime, AIDA64 or some other burn-in tests to see if the CPU will remain below thermal limits and avoid any throttling. If they can successfully run some burn-in tests, then that should give you some piece of mind you won't see thermal issues once the laptop is returned.

C) In the post above, you talk about delidding the CPU by yourself or thru Larry, but in other parts of this thread you keep mentioning how important the CPU warranty is for your sake. Unless someone knows otherwise, AFAIK, any delidding (or lapping for that matter) of a CPU (by any party) entirely voids the warranty of the CPU with Intel. However, if the warranty is with a third party, that is a different matter entirely.

D) I'm curious why you think the CPU lifespan has been reduced? Since you were running at stock, the built-in throttling of the CPU should protect it from any serious damage.

Thx...

 

Thanks for bringing us back on topic. The laptop went out to the sager factory. I left a note with them to run prime, Aida64, and XTU's tests as well, but I'll take your suggestion and email to them to make sure. The laptop should arrive there today. I did not delid it myself, more because I didn't want to screw it up (that's really the point of having a warranty anyway), but also because I didn't want to void the warranty. As far as the worry about having decreased it's lifespan, yes the throttle definitely saved my butt as it was designed to do, my concern was that I still could have caused non-immediately pronounced damage somewhere from even being at 99C so often. Others told me not to worry though.

I'll definitely keep updating throughout any conversations with the factory and when I get it back.

 

OK.

It seemed a little inconsistent that you're talking about delidding in one post, but not voiding the warranty in another. So I was confused. Glad to know you understand a delid operation also voids the warranty with intel.

In regards to CPU damage from hitting 99C, AFAIK, that is what the throttle is there for... to prevent a CPU meltdown.

FWIW, when I received my x7200 from AVA Direct, it came with a handful of 'reports' showing screenshots and reports of the burn-in tests they ran and the outputs (CPU, case, and mobo temps, AS SSD and Atto benchmarks, etc.). You have to take them at their word that the reports are legit, but perhaps LPC can ask Sager on your behalf (or LPC can run them directly if they are getting the laptop back from Sager first) to do the same. Just a thought.

Thanks for the update.

 

Sure thing, thanks for the information and making sure I understand. Hoping mine comes back with reports, I'll ask Larry. I've never used sager factory so not sure how they handle things aside from what Larry described.

 

1) Papusan suggested a BGA laptop for you even though he hates BGA simply because those kind of laptops run at a lower temp and don't have such heat issues. They cannot be upgraded and usually work out of the box. He may have sounded sarcastic, but that's just his way. I am not defending him, he has helped me before but he is not my friend. The reason he may have sounded a bit firm in his posts is because this thread is 21 pages long means you need help but you are not taking any advice and are just throwing stones at whoever tried to help you.

2) About the second part, something new just came up, this is the best thing for you, not having to get BGA laptop, have your same current laptop model, but with a Silicon Lottery CPU, faster RAM like 2800 MHz, Prema BIOS/VBIOS for full unlocking/customization of your laptop, factory overclocking options, AND all covered under warranty.

Please refund your current laptop if you are not past the refund period and buy this one:

EVOC P870DM-G Gaming Laptop

If you mention to HIDevolution that you are an NBR member, they will give you a discount.

Also see how good they are as a company:

HIDevolution's Warranty!

HIDevolution - Words cannot express my gratitude

 

Off topic... @Phoenix, you've convinced me enough to contact HIDevolution when I can get management to allocate the funds for a P870DM. Everything they're doing is phenomenal!!

 

I would definitely seriously consider that. Unfortunately I bought my laptop back in mid December. I do believe I am well past my refund period.

 

ohh darn, I thought there was an easy way out

So where do we stand now? Where is your lappy and when are you getting it back?

 

It arrived at the factory today, they do repair and tests for 2 business days before shipping back. Probably (hopefully) have it next Friday

 

Hopefully the testing goes well and you get it back ASAP.

 

Update: Laptop is on its way back to me, scheduled delivery for Friday (total time without laptop at that point is 11 days, shorter than I had expected). I think I can drive 20 minutes to the big UPS distribution facility here on Thursday night and have them pull it for me, rather than them putting it on the local delivery truck Friday morning. I've done it before.

Larry tells me CPU was replaced and repasted using Diamond IC. They also replaced the "top case". I'm not sure if he means that just the speaker bar was replaced (it had a small cosmetic defect on arrival that I had pointed out to them way back, and reminded them to fix now that I've sent it in) or if he means the entire top half of the case was replaced since some parts are shinier than others. The shine/non-uniformity is for the most part just in the areas where I lay my wrist on the casing to type on the keyboard, but I wonder if they replaced it because they noticed heat issues (I.e. from the CPU) causing slight warp or other non-uniformity? He probably just means the speaker bar but if the casing is replaced, that's a bonus.

Either way, I'm very happy that they replaced the CPU and with the return time. As far as tests go, they weren't able to provide reports but Larry got assurances that they tested thoroughly. I wonder if they left the test software installed for me to look at. We'll see.

 

Let us know how you get on when it comes back

 

Ironically now I have the opposite problem, my laptop might be too cold... Long story short, we had some weather here, and UPS decided to delay my shipment 1 business day which means 3 days since it was supposed to be delivered Friday. I tried to pick it up on Friday morning and they told me it arrived at 3:36AM that morning, but "it's sitting in a trailer and we won't get to that trailer until Sunday night, you can pick it up Monday after we process it".

Problem is, it's 20F here in the nights. I'm smart enough to know to not to it on when moving it directly from cold to warm (condensation), but in the meantime I'm worried about the cold causing damage to the LCD or causing warping in the casing.

So pissed at UPS, I was in their parking lot on Friday morning staring at the trailers, probably 50 feet from my package, but because they didn't account for forecasted weather, I have to just eat 3 days without being able to get work done.

 

Found the storage temp limits for my LCD panel, -20C to 60C (operating temps are 0-50). I would think the panel would be the most at risk component in the laptop, but is the battery at any risk for damage if not operating?

 

Never heard of damage from mild cold (-10 C and above). These things take 5 to 6 days to ship here in the States, and I imagine we would hear all sorts of stories around Christmas purchases shipped in bitter cold temps. But you don't really hear that all too often.

About the only thing I could imagine to be a problem is the condensation issue you mentioned.

Quite some time ago, a coworker received a new lappy at work in the winter. Was so excited to boot it up right away, and Zap in a few minutes. Just like you said, the condensation built up and shorted something on the mobo. The d00d should've just waited 60 min or so for the lappy to get to room temp. Lesson learned.

 

Non operating it should not be an issue.

 

for a resolution to this issue, please refer to http://forum.notebookreview.com/threads/experience-with-sager-warranty-service.789960/