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    Clevo BIOS Thread

    Discussion in 'Sager and Clevo' started by Blacky, Sep 11, 2009.

  1. Blacky

    Blacky Notebook Prophet

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    see the prema link above.

    Edit: meant palenko
     
    Last edited: Jun 9, 2020
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  2. AlexeyAlekpekov

    AlexeyAlekpekov Notebook Enthusiast

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  3. Blacky

    Blacky Notebook Prophet

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  4. edryr

    edryr Notebook Consultant

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    Hi guys.
    I just bought a used 775d3, and it came with a modded bios to allow for 9900k. And this modded bios does not work with my cpu 6700k ( stuck at 2.2ghz ).
    Damafiagamer suggested to flash with a stock one.
    But it seems it doesn't want, saying rom file size does not match existing bios size.

    How can i get this sorted out ? Is there a way to force it, a command or something ?

    I'm desperate right now...
     
    Last edited: Jun 13, 2020
  5. Blacky

    Blacky Notebook Prophet

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    You should probably contact Prema... or the original seller.
     
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  6. crazy33

    crazy33 Newbie

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    Can I just use the latest EC (1.05.06) and BIOS (1.05.16) and flash it to my PA71HS-G?
    Or is it necessary to go through all the other EC and BIOS updates, as there are some older ones ( https://repo.palkeo.com/clevo-mirror/PA7XHS/), like BIOS version 1.05.07 and EC version 1.05.04.
    Sorry for the dumb question, just wanna be sure.
    Furthermore, most likely not the right thread, but do you guys know where to get all the latest drivers for the model PA71HS-G? And is there a order what to install first (like first Intel VGA, then MEI, and so on)? Thanks in advance!
     
  7. moral hazard

    moral hazard Notebook Nobel Laureate

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    Use the latest bios and EC, ignore the other versions.

    Drivers are best found via the manufacturers site for each component, such as Intel etc.
    That way you get the latest stuff. If you don't find it that way, Clevo will have them available :
    https://www.clevo.com.tw/en/e-services/download/default.asp
     
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  8. kb1213

    kb1213 Newbie

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    @moral hazard
    @Blacky
    Please help :( got my Clevo P650SE bricked after updating bios.

    LED lights came up but cooling fans not spinning and nothing shows on screen when the laptop is powered on.

    http://www.e-weekly.co.uk/download/RnD/DRIVERS/CLEVO/P6x0Sx/P65XSE_ESM.pdf
    (P650SE Manual for BIOS chip location)

    So I've use a flashing tool with a clip to fix the issue but didn't work.

    According to the manual above, the bios chip(GD25B32BSIG) seems to be located in U37.
    Not sure what the other 2mb chip on U38 does TBH :(

    The 4mb file in the following link used for flashing bios but still nothing comes up.
    http://blacky.bestmail.ws/CLEVO BIOS/P6xxSE/P6xxSE_B501EC501.zip

    Does this need de-soldering job to flash bios out of the mobo?
     
  9. moral hazard

    moral hazard Notebook Nobel Laureate

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    Can you take a dump of the 4mb chip and share the file?

    I imagine the 2mb chip would store your EC firmware . Again just dump the contents and upload. Can compare via hex editor to see maybe which of the 2 is corrupt.
     
  10. Blacky

    Blacky Notebook Prophet

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    Hi,

    I think those are the correct files.
    I also have a mirror link here:
    EC: http://repo.palkeo.com/clevo-mirror/P65xSE/E0501.zip
    BIOS: http://repo.palkeo.com/clevo-mirror/P65xSE/B0501.zip

    It sounds like a corrupted EC.
    Did you flash EC first and then BIOS ?
     
  11. IllusiveMan

    IllusiveMan Notebook Evangelist

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    Corrupted EC results most often in no reaction at all (no LEDs, fans..).
     
  12. juandecerro

    juandecerro Notebook Enthusiast

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    hello! can you help me? I tried to update the EC of my Clevo P950ER. First I looked at https://repo.palkeo.com/clevo-mirror/P9xxEx but it says ''Please find the new driver from P9x0RC_RD'' so I did it.
    I used https://repo.palkeo.com/clevo-mirror/P9x0RC_RD_RF_RN/P9xEx_Rx_EC10709.zip and everything goes fine until the update process finished and the laptop shutdown and never start again. The led lights are on.
     
  13. Blacky

    Blacky Notebook Prophet

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    Hi,

    Doesn't sound good. I think you should have updated the EC first. Maybe with this:
    08/03/2019
    1. Release EC Version 1.07.08 EC10708.zip

    Then move on the EC/RC BIOS/EC versions.
    Did you run the EC update first?

    By the looks of it, you bricked your laptop and you need to take it to a repair shop to reprogram the EC.
     
  14. juandecerro

    juandecerro Notebook Enthusiast

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    Yes. I tried the EC first and was the last thing that I did.
    So, I need to take the correct EC.zip, take the file that has 128kb and program it in the ITE chip, isn’t?that chip should take apart of the mother board or just program or trought the keyboard bus?
     
  15. senso

    senso Notebook Deity

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    Amazing that Clevo still allows such things to happen..
    Just put a couple version checks so it doesn't allow to brick the laptop due to mismatched BIOS/EC versions.

    That and needing to scour 3rd party repositories to find the latest firmware for a laptop is stupid as well..

    You might be able to flash the EEPROM of the EC only, but since it stores code inside its ROM as well you might need to find a store capable of programming the EC directly via the JTAG interafece(the keyboard bus).
     
  16. juandecerro

    juandecerro Notebook Enthusiast

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    Totally! And I’m not an expert or something like that. But, I think the EC Link that the other user told me, is not the correct one that I need. Because I checked the rom inside and the file name is “eP9xRx.08” and my computer model is P950ER. So, in my opinion I need a rom with the name eP9xEx.04 or something like that, isn’t?
    Please, be patient with me. A day ago I knew nothing about flashing chips.
     
  17. Blacky

    Blacky Notebook Prophet

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    You are definitely catching on quick. I am inclined to say that is true and you flashed the wrong EC. However, I looked over the repository and does write P9xEx_Rx_B10710.zip
    Judging by the name, the EC/BIOS with Ex in them should be compatible. I am not sure exactly what you flashed, the latest EC for your model seems to be: P9xEx_Rx_EC10709.zip
    And the latest BIOS P9xEx_Rx_B10710.zip

    I would first try to program the EEPROM with the EC which I know for certain matches the 9xEx , like from the link I gave you in my previous post.
    It's not that hard to reprogram the EEPROM, I had a video card which I bricked by flashing the wrong vBIOS on it.
    At the repair shop it took them like 10 minutes to reprogram the chip. But I gave them the right file to place on it from the start. Still cost me 30 euro.
     
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  18. juandecerro

    juandecerro Notebook Enthusiast

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    I don't know who did that repository but it is not so good. I used exactly the file " P9xEx_Rx_EC10709.zip" for update the EC and that bricked my laptop. So, I will use (the repair store) https://repo.palkeo.com/clevo-mirror/P9xxEx/EC10704.zip file, because it is the only one that has (inside the zip) the rom name " eP9xEx.04" with a P9xE (that I need) than the file eP9xRx.09 that has this one P9xEx_Rx_EC10709.zip. -------I know, it is very confusing :(:(:(:(
    Please, wish me luck, I am from a ****ty place in south america, most of the "repair stores" just change the parts rather repair them. I was yerterday in a store and they know nothing about programing chips. Today I will see a chinesse that may help with this. Otherwise, I will buy the programmer kit and I will try my self. (A new P950ER mobo cost 400$)
     
  19. Blacky

    Blacky Notebook Prophet

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    The repository is made by Clevo sort of. What we do is create a mirror of the Clevo repository on the palkeo.com website. Sometimes we can't clone all files or info, but 90% of the time we can. So the instructions you followed are the instructions provided by Clevo.

    I suppose this is part of the reason why we encourage people to ask for a BIOS update and EC from their reseller if they can. However, for most Clevo users who are outside their warranty or support period, no one will bother to send them an updated BIOS so this repository is their best source of Clevo BIOS updates.

    We try our best to provide you with the best community support we can.

    BTW, maybe some can correct me if I am wrong, but I think you need to desolder and resolder the ROM chip in order to program it. Alternatively, if you don't want to resolder it back and struggle with a bricked chip, you can try and solder something like this in its place:
    https://www.ebay.co.uk/itm/32pin-PL...569563?hash=item3b01a39a5b:g:gdQAAOSw0W5aHVbl
    https://www.ebay.co.uk/itm/EPROM-so...308457?hash=item3414812969:g:OQsAAOSw7t1a9XFo

    Depends on the size and number of pins of the chip.

    And then put the chip in the socket. This way you can easily remove and put the chip back whenever needed.
     
    Last edited: Jul 10, 2020
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  20. juandecerro

    juandecerro Notebook Enthusiast

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    And I really appreciate it. Maybe Clevo should put a message saying somenthing like " all drivers (audio, video, etc.) work in all models P9XXYY, but bios should be for the especific model"
    the EC chip has 128 pins. So gonna be a pain desolder it and putting back. I left my laptop in the store, they gonna try to relive the mobo.
     
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  21. anytimer

    anytimer Notebook Virtuoso

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    Soldering/ desoldering on a modern mobo is a skilled job needing special tools (hot air soldering station). Even if you decide to do the programming yourself, strongly urge you to get the chip desoldered and the socket soldered in its place by someone who knows what he's doing. Great suggestion by @Blacky about the socket.
     
  22. moral hazard

    moral hazard Notebook Nobel Laureate

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    Because based on the post above yours, maybe you don't have a corrupt EC if LEDs work.
    When you turn on the machine, does it respond to the max fan setting via FN + 1?

    Were you updating just the EC or did you update the bios at the same time?

    Perhaps you should have performed the bios upgrade prior to the EC firmware, this leads to my next thoughts.
    Even if you think the EC is corrupt, I would first try checking the bios chip as it is easier to work with.

    I would dump the bios contents and compare that with HxD to a known good rom. Then try flashing the known good rom (perhaps the updated rom which might work well with whatever EC version you have now flashed).

    That would be something you could do yourself for not much money (guides on win-raid forums), before going through the EC recovery steps.

    You mentioned EC recovery via the keyboard connector , discussion of EC recovery via keyboard connector is here:
    http://forum.notebookreview.com/threads/bricked-clevo-n150rd-after-ec-update.825156/
     
    Last edited: Jul 14, 2020
  23. juandecerro

    juandecerro Notebook Enthusiast

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    the laptop has the same "symptoms" than the user in the post that you mentioned. Only the LEDS goes on, fans are dead as the screen. No reaction of nothing.

    As I read in some posts, that suggets First the EC and later the BIOS", I started updating the EC, the software accepted the new ROM without any warnings or errors, said that gonna restart and that is all. Never start again, just the leds stay on. So, in my opinion, the BIOS chip, should be fine. I am gonna call to the store, no news until now.
     
  24. juandecerro

    juandecerro Notebook Enthusiast

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    my idea is program trought the keyboard bus (without desold the chip). Last thing, gonna ask to this guy https://www.ebay.com/itm/163618652855?ul_noapp=true to program the EC chip with the correct ROM. I think will be easier to find someone to desold and sold the new chip than reprogrammar it.
     
  25. Blacky

    Blacky Notebook Prophet

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    Sounds like a good plan.
     
  26. juandecerro

    juandecerro Notebook Enthusiast

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    Well, well, well, first of all, I want to thank each one of you for having been sharing your knowledge in a disinterested way, not only to those who answered my post, but also to those users who years ago no longer connect but who still have their posts in this forum.
    I am writing to you from my Clevo P950ER laptop, finally, it was able to revive and I want to tell you about the whole process.
    In the store, they connected the programmer through the keyboard bus, it detected the chip, but it could not even be read, an error came out in block 1. It was tried several times until we gave up.
    They told me that they would take out the ITE chip, put a new one in it and try to program it again through the keyboard bus.
    Until one last time we tried, without doing anything different and surprise! It could be read and then written with a new EC.
    Then we restart the Laptop and you know how the story ends.

    longshorthistory:
    1. We reprogrammed the ITE chip with a new and correct ROM.
    2. Cost me lest than a new mobo.
    3. Thanks!
    Thanks again! I hope that my experiences also serve others.
     
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  27. IllusiveMan

    IllusiveMan Notebook Evangelist

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    This process is also valid for all other Clevos, even the ones with 2 ECs where the main one needs to be flashed with this type of hardware flasher (vertianov).
     
  28. kb1213

    kb1213 Newbie

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    Last edited: Jul 20, 2020
  29. kb1213

    kb1213 Newbie

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    2mb chip - https://drive.google.com/file/d/1qysrl53AK931z6ga-SUepRCy-YEnzgmI/view?usp=sharing
    4mb chip - https://drive.google.com/file/d/1fE0Jzdn307n04az9Z3URz1D38jDuCDIs/view?usp=sharing

    Would I need to get someone to replace the ITE chip to fix the issue?
     
  30. juandecerro

    juandecerro Notebook Enthusiast

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    if you already did it. You need to reprogramm the chip, cuz it is corrupted, in my opinion.
     
  31. kb1213

    kb1213 Newbie

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    Thanks for your advice
    So you mean the chip needs to be replaced(involve desoldering)?
    I mean I don't see any issues like connecting the chip with the programmer and writing the BIOSes...
     
  32. Blacky

    Blacky Notebook Prophet

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    Normally you don't need to immediately flash the BIOS. Most of the time its fine to have the latest EC + older BIOS, but it's never ok to have the latest BIOS + older EC.
     
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  33. t456

    t456 1977-09-05, 12:56:00 UTC

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    It's for the Intel ME.
    Both match the original binaries perfectly, so your in-situ programming worked fine at least. Desoldering first will not make a difference then and neither will changing the sequence of the updates.

    There are a few things you can try:
    1. CMOS battery reset.
    2. Boot without any peripherals.
    3. Use the programmer again, but this time with the bios and ec version you had running prior to the bodged update.
    The 6MB binaries that are provided are me+ec+bios and the 4MB's are ec+bios. If you use the 6MB to flash the 2MB/U38 then the programmer will complain ' eeprom too small' or somesuch, but if you proceed anyway then it'll happily write the first 2MB and this is exactly the part you need for this chip. The 4MB/U37 can be flashed with the 4MB binary as is.
     
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  34. Dmitry Zyabko

    Dmitry Zyabko Notebook Guru

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    Hello everyone, can someone help me, I need original clevo p870dm2 / 3-g bios and original clevo vbios gtx1080mxm
     
  35. N2ishun

    N2ishun Notebook Evangelist

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  36. Dmitry Zyabko

    Dmitry Zyabko Notebook Guru

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  37. spayk

    spayk Notebook Enthusiast

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    Is it possible to get unlocked BIOS for clevo n870hk? or prema? I got a clevo version from the Polish reseller Dream Machines.
    Thanks.
     
  38. Meaker@Sager

    Meaker@Sager Company Representative

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    I don't believe so for that model.
     
  39. Dhanan Bhim

    Dhanan Bhim Newbie

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    Hey! I was wondering if anyone can help me?

    I went into my BIOS and reset the settings to default, and now the computer won't boot. I've removed the battery, CMOS battery (and waited 30 minutes), unplugged it, tried FN+D, FN+C. Are there any other methods or a better way to reset the BIOS? Is it possible to force a BIOS update from USB? Honestly, I don't know what's wrong and I'm grasping at straws.

    When I press the power button, it cycles through all the colours on the keyboard, rests on blue for a while, then shuts down, then starts back up. This process just keeps repeating itself. By the way, it's brand new- only had it for a week, and have made no modifications. Just playin' games. The LEDs still work. Fans still work. Screen stays blank the entire time. It could be on but I can't tell (OLED).

    Also, for the life of me I cannot find the BIOS to download for my notebook. Anyone have a link? I have contacted Sager about it as well.

    Thank you!

    Laptop: SAGER NP8458F2 (CLEVO PB51DF2)
    BIOS: 1.07.06LS1
    KBC/EC: 1.07.04
    ME FW: 14.0.33.1125
    INSYDE Corp
     
    Last edited: Sep 3, 2020
  40. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you tried running on one memory stick?

    BIOS updates are provided by support on request through the web form.
     
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  41. Dhanan Bhim

    Dhanan Bhim Newbie

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    I will try that. Thank you!
     
  42. Meaker@Sager

    Meaker@Sager Company Representative

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    Could at least force it to see a change to the memory config is something is happening there.
     
  43. Dhanan Bhim

    Dhanan Bhim Newbie

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    I took out one ram stick but the exact same issue is still occurring. Perhaps if I remove the batteries and power and let the CMOS clear overnight?
     
  44. Meaker@Sager

    Meaker@Sager Company Representative

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    Have a chat with support at this point.
     
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  45. Dhanan Bhim

    Dhanan Bhim Newbie

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    I contacted support and they've suggested I RMA the laptop. I was also having thermal/power/current throttling issues in every game I played. They'd run amazingly at first, but after a few minutes the performance would degrade drastically. It definitely was getting good cooling (air conditioned room on top of raised cooling fans), and clean power.

    Thank you very much for your help. It makes me sad that I just got the laptop after waiting over a month and now I have to send it back, but it is what it is.

    Cheers!
     
  46. anytimer

    anytimer Notebook Virtuoso

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    Just to try something else, turn off network booting in the BIOS. Sometimes it can go looking for a network boot image that isn't there and gets lost.
    Make sure your first boot device is your HDD/SSD. If you remember what the old disk settings were, try restoring those.
     
  47. Dhanan Bhim

    Dhanan Bhim Newbie

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    I believe you misread my comment. My computer doesn't even POST. Thank you anyway for trying to help!
     
  48. PsySc0rpi0n

    PsySc0rpi0n Notebook Enthusiast

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    Hi.

    I have an old (but good) Clevo P170EM. I have upgraded it's BIOS to the latest version a while a go. I know my Clevo BIOS thread is not this one but the other one is locked for new replies.
    Today, I was trying to install Debian 10 in UEFI mode but I can't get it to boot properly. I can't even see my SSD in BIOS in UEFI mode.

    Does the latest BIOS update supports UEFI mode to OSes other than Windows? Can I use Debian in UEFI mode in my laptop?
     
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  49. anytimer

    anytimer Notebook Virtuoso

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  50. PsySc0rpi0n

    PsySc0rpi0n Notebook Enthusiast

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