Contacted Clevo's support (again) but...

Hi ppl,
Once more I emailed clevo and sager support, but this time regarding our topic in AMD's Forum.
Please check attachment.

I know am being a pain in the , sending them emails almost everyday but I really want this solved or...(worst case scenario) us being informed that is not possible to solve.

Edit: In AMD's forum they said for us to open ticket using the following link: http://www.amdsurveys.com/se.ashx?s=5A1E27D20B2F3EC4

Thank you,
Best Regards to all

 

Who is fretboard? And why is he the person that has the inside info on the implementation of Enduro? Our notebook does support Enduro, so I don't see the point he was trying to make. What he quoted just said not all machines will support Enduro, but ours does... It's AMD's fault their Enduro implementation is borked.

Also we know about the survey and the CatalystCreator's twitter page. But I'm not sure how many people actually did it rather than posting more on NBR. I've filled out that survey so many times and never got a response.

 

Man I wish my notebook didn't support Enduro...

 

Im so glad I switch to the 680. It was due to the information found here that I decided to switch. Unfortunately, people that are thinking on what to purchase wont have the same information. Thanks NBF!! NBF for the WIN!

 

I think you guys are making someone take notice. Sager wouldn't ask to remove the thread if they felt it's a couple people complaining about nothing.

Hopefully it was amd that asked for it to be removed. At least then you are making some headway.

I have been impressed with sager lately. They have been pretty responsive on a couple issues. Nice to see that.

 

I have also made sure I have the right to switch to a 680M if this Enduro problem is not solved soon. One can only wonder why Clevo/AMD haven't said a word regarding the issue. Keeping customers in the dark sure is a great way to ensure future purchases...

 

Same here, sager wants 300 for the exchange. How about your price, same?

 

Around 300€

 

I just responded on the AMD thread and put these trolls in their place. Wondering when an AMD rep will show up.

Go go NBR raiding squad

 

Thats pathetic. I would be furious if that happend to me, since you don`t get what you was promised.

Now learn from this and stop buying in to the BS that "OH AMD cards are so much better in terms of price/performance" when AMD are USELESS with drivers and they have been for quite some time now. This is not the first time they mess up.

There is a reason why Nvidia cards cost more: Driver support is one of them.

 

Well, Nvidia have their share of problems too. Like with Dragon Age 2, the game was unplayable for a month or so (I own a 580 gtx on desktop). But yeah, I've seen nothing of this magnitude from them.

 

Yeah all products have flaws, wether its a washing machine, an egg cooker or a GPU. But nothing that is as broad and big as the 7970M problems. This is not normal at all.

 

i think there was bigger problem than amd 7970m with nvidia 8xxxm recall from overheating and cooking laptop

 

Cloudfire you don't own the 7970M or a Clevo, I don't understand why you are compelled to trash AMD in Clevo threads all the time... This thread is for 7970M owners of Clevo notebooks to try and get a response from Clevo or AMD. We don't need you to tell us how Nvidia has never had such a problem, even though I am among the owners that had a Nvidia 8xxx series melt my notebook 3 times, thanks.

Also I responded to that AMD thread. But it's a shame it's a forum that is only user response. Getting AMD to come forth and recognize this issue is very difficult. CatalystCreator ignores us, they ignore the driver response form submissions, and now telling Sager to F themselves. This is just bizarre.

 

And that matters how? Nvidia got rightfully bashed because of it back then. But it doesn`t matter NOW since the Nvidia doesn`t have any problem but AMD does. Hence why this thread exist and why you don`t see any 680M problem threads...

@hulawafu: Yeah no problem, I`ll go away and leave you guys alone

 

There is no such thing as independence when you live off of advertisements.

 

You guys forget that NBR is a corporate run forum, not an independent one like some others. Don't see why anyone is surprised when this happens but the bigger question is, why did Sager cave to AMD demands to have the thread removed? A thread lock would've been more helpful than outright deleting it..which looks very shady and makes NBR an accomplice.

 

Now I am pissed. There was one user that took videos and posted screen shots and put together this huge post showing all of his experiences with GTA IV and Crysis 2. That post must have taken hours to put together. AMD has just disgraced HIS work and every one elses work in trying to HELP in addition to the attempt to hide evidence of 7970m problems. What a load of disgraceful bull crap. I liked AMD, even up to yesterday, but now, when you go against your own customers willingly, a line is crossed. If AMD doesn't make up for this I am ending my support for AMD and going to Nvidia for my next graphics card.

 

Corporate or private is irrelevant. If you get a take down notice from a company's legal team, there's no economic reason worth NONcompliance. Think about it.

It doesn't make Tech-Target an accomplice. It would make Tech-Target a defendant. Use the proper terms and not the conspiracy laden misnomers.

 

Can you disclose why AMD issued a take down? 5150Joker I'm sure just used the wrong word is all, but his point of all this being very shady I would agree with. Why is AMD going to so much effort for a take down notice when I have never seen an AMD rep acknowledge NBR. AMD issues for mobility far outnumber issues on desktop, and I have never as a AMD/ATi owner have ever seen any acknowledgement from AMD. So this is just so weird to me.

In all the interviews and blog posts from AMD and tech sites, I don't recall AMD ever mentioning they give a blank expletive about the mobile gamers and mobile users who actually keep this company from sinking. Their high end GPU parts cost far more than their desktop counterpart, but AMD shows no appreciation of that at all.

Yet I think NBR is one of the most AMD friendly forums around. There is always a crowd at NBR ready to give advice to someone new about the advantages of buying AMD and the cost/performance benefits and a legion including myself who have had good experience with their drivers. But this take down notice, is just so disrespectful to NBR as a whole I think.

We can't get a response from AMD on their forums. We can't get them to acknowledge we exist. So we post on NBR looking to see if other users have found solutions or to try and collaborate on ideas to get a response from Clevo/Sager or AMD, and this is the response we get from AMD? That is infuriating.

As you well know, I have strong feelings towards Nvidia, but this round, Nvidia just crushed AMD and this response from AMD is the hammer fist to my face. Nvidia provided a 680M that uses less power, runs cooler and outperforms AMD handily and Optimus working. Is AMD encouraging me to just call up Larry and say, hey, AMD doesn't care that I support them by buying their product, I'd like to get rid of this junk and get a 680M?

Does AMD even care that the ONLY solution NBR can provide any other AMD user who realizes their 7970M isn't functioning properly is to get a refund and buy a 680M instead?

 

For that I had a direct chat with Sager, but AMD did not explain as to why the threads be closed and removed.

We are in the same boat, we just know who asked and when, but we DO NOT KNOW what AMD's reasons were in asking Sager to remove the threads..

Sager was polite enough to discuss this issue in detail with us, and asked what would be the best measure to take - the Admins decided to remove the thread in response to AMD's request for Sager.

That's everything, nothing more, nothing less. The rest is up to all of us to decide.

 

This 7970m driver issues is ridiculous. Someone suggested to go talk with the Better Business Bureau. Do you guys think that may help?

 

Not sure, but seems to me only retailers really care about BBB, since AMD doesn't sell directly to customers, not sure what affect that will have.

 

The 7970M thread was closed by AMD's request which was passed onto me by Sager. Sager is not to blame, they did you guys a great favor by reaching out to you.

We have no obligation to comply with company 'orders'. However it makes sense to maintain a good faith relationship with them. As we are doing in this instance.

 

FYI - you're allowed to start another thread on 7970M issues. I/NBR have no issue with member-created and maintained threads of such nature. Thank you.