How Long Did It Take You To Get Your Laptop From XocticPC?

I know im being impatient but im just wondering how long it took you guys to revieve one.

 

Yeah... I'd like to know too! Wrong section btw... should be in the "Sager and Clevo" board

 

whoops lol

 

They probably shaved at least a day or two off of the build time and shipping was as slow as UPS wanted to make it and no fault of Xotic's.

 

I bought mine when it was initially released,but due to low stocks ended up with the 5791 instead of the 90 and got a free upgrade to a 2.2 C2D cpu instead of the 2.0 initially requested.
Some 27 days total,due to some stocking issues of the 7950gtx, which is no longer the case for the 88M GTX.
You`re looking at about 2 weeks till it gets shipped.

 

Our normal turn around time on custom systems is 3-7 business days. If you have questions about delivery time you are welcome to email us anytime at [email protected].

 

I ordered mine last Tuesday, and it's scheduled to arrive Thursday.

 

ordered mine during the summer when stocks were low, took a month! yours shoud be a lot quicker though

 

hope it is quicker. I ordered last Friday I think. I payed for overnight, I hope I get it by the weekend!

 

xotic's turnaround is pretty good. i'm not so sure they could get it to you by this weekend but its highly likely you'll get it by next.

 

They are very quick...even after changing my payment from cash to credit - it still took only exactly 2 weeks..I know it would have been much sooner if I had just paid credit right away!

 

Production time will depend on what model and what configuration you order, and whether all components are in stock at the time. However as Justin says 3-7 business days is what you can usually expect.

Shipping time will of course depend on what shipping method you select.

Since you didn't state what model or configuration you selected it will be tough for anyone other than Xoticpc to give you a good estimate of what the production time will be.

 

Kind of related to this topic, but I emailed a question to Xotic PC support today and got a response in THREE MINUTES! I was amazed. They are wonderful with customer service.

 

I got an email from sager in 45 minutes.
I also have a sony ericsson w810i.
So?

I do see your point. It`s great when you need to take care of something and you see that you`re dealing with people whom take their job more seriousely than "dell`s indian tech geek squad".
Makes you all the more happier sager user

 

How Long Did It Take You To Get Your Laptop From ????

The answer is of course, relative.

As my dear old Dad used to say--the other line moves faster.

If you really, really, really want the laptop, forever (or so it feels)

Chronologically, about a week

 

Exactly two weeks from registered payment until delivery in europe.

 

Here is mine:

I registered and ordered on feb 15th(friday). Made wire transfer on 18th, it got there in three days feb 21st(I live in Finland BTW). Then started customizing and testing. And now on 27th I just got an e-mail telling it has now SHIPPED! So I'll prolly receive it around the mid of next week. Thats not bad at all in my books.

 

WOOT! its coming today!

 

yay! Take a video for me

 

Mine is also coming today! I hope UPS doesn't screw me over!

 

Mine tomorrow.....I check UPS every hour just to make sure!

 

^talk about excitement, dude, you`re gonna have to follow my new laptop guide, especially
#5) wipe droop of keyboard. wait 3 mins.repeat.

 

Lol here is one question:

What is droop?

 

2 weeks almost exactly from ordered to recieved
UPS ground

 

Damn, you got me... I meant drool :confused2:

 

I ordered a 5793 from Xotic on the 15th, it shipped within 3 business days and I received it in Baghdad 7 days later. Not bad at all.

 

Who'd you ship with, USPS, UPS, FedEx, DHL, or another shipper?

 

Congrats to you Angryson! I bet it wasn't UPS!

I don't know why I used them.

I've been tracking this package across country all week. I check this morning and it leaves the hub at 6:27am this morning. Then I get a message stating that no one was home at 3:49pm for drop off!!!!!

I was getting my kids at the corner as the bus was dropping them off at 3:49 and unless Santa Claus and his reindeer were hired out by UPS today, then the driver was tanked at a local Hooters with his thumb in his rear!

I'm bitter....just bitter. And now I get the message saying - "We will try to redeliver your package on 3/3/2008. Now I know the meaning of going "postal".

 

I had the same issue. I just called them the same day and scheduled a pickup that night.

 

Update:

Just got a phone call from a nice lady telling me that my laptop is currently in customs. She asked my SSN and E-mail then she told me that I'll get my lappy this thursday. O' lala thats just lovely! Cant wait to get it

 

Are you gonna send her ? I know I would!

 

Damn, and now you say it I forgot to ask her address

 

She may be fat , old and married, you know.

 

Yeah, but when she holds your cojones (or your D901C) in her hands, she's the most gorgeous creature to ever walk the planet.

 

No. She`s fatter , butt uglier and can play crysis at WUXGA

 

Uncle! (so to speak )

 

Sometimes Shyster1 I wonder if we aren`t twins

 

(+10 char)

 

You gotta love the limits.
And you gotta love the subtlety of breaking them, eh? :wink:

Back on topic : Who and what are Xoctic PC ?

 

I don't know who "Xoctic PC" is, but I do know of a little outfit called "Xotic PC" that, to all appearances, is staffed with real people who seem to know what they're doing and care about it, and that does a dynamite business selling Sager/Clevos, amongst other systems.

BTW, was that heavy enough on the sycophancy? I'm going to run for kiss-up of the month, maybe.:wub:

Hey, when you're coming from Sony, even a modicum of good sense and customer service feels like a million bux!

 

I don`t know if they take pros for that competition :tongue:

Now I remember reading`bout your disaster(was it you?! :confused2: ) with that Sony which never did what it was suppose to, and when I mentioned to a colegue that I have a Sager, he pretty much replied like a donkey at a closed stable`s door. I told him that sony`d CS is similar to a horse`s rear end orifice byproduct , to put it bluntly and of course, as a Sony Vaio user, he felt to good about himself to heed my gracious foresight.

2months later he sold it, got to pissed off trying to reinstal Windows some 10 times in a row

So yes, I guess any service should be a million bucks after that.
But as an XoticPc custommer, I`d have to say that I love their service more than my own girlfriends(up to a point )

 

Well, I don't know how many Sony disasters a month get posted here (probably quite a few, to judge by the Sony forum ), but I did post about a "disaster" with the vaio z1a a little whiles back.

I was in the midst of trying to recover a partially overwritten WinME partition on a hdd from an old Compaq, and, between my f-ups with partition commander and a brand-new Western Digital hdd in the Sony that decided it was time to start eating itself (it's not a good thing when the bad sector count increases with each boot, is it? ), I ended up having to do three back-to-back re-installs off of the Sony "recovery" CDs, which are basically just images of the original factory installation, circa 2003. That meant, of course, that after each re-install, I got to spend two glorious nights alone with MS update working my way chronologically through every update that's been issued since about Feb of 03. At least on the third one I got smart enough to have a copy of the SP2 update saved, so at least I didn't have to go through every pre-SP2 update on the third go-round.

I was all ready to d**n the torpedoes and order a new system right then and there, but other, more practical (and more demanding - read wife ) realities got first dibs on the cash. So, I soldiered on, replaced the hdd (again), this time with a seagate - another annoyance since this thing is PATA, not SATA, and PATA notebook drives are getting increasingly hard to find. So far, touch wood, I haven't had a lick of trouble out of the Seagate, so hopefully this thing'll limp on for as long as I need it to.

Now, mind, that little incident wasn't directly Sony's fault (although I'm sure that something they did to the system probably contributed), but what really cheezed me about Sony was when I initially went to replace the hdd when the factory original failed last year. All I got was the party line, both from Sony tech as well as from the website, that the hdd is not upgradeable.

Well, that's a bunch of hooey; it's upgradeable alright, just not as easily as a Sager (or even an _HP for that matter). Basically, you just have to dismantle the entire case, which involves all of about 17 screws of varying sizes and awkward placements. The hardest part really is jiggering out the keyboard and getting the dumb ribbon cables back into their connectors.

Not content to rest on my laurels (and really wanting to figure out who made the LCD, since Sony wouldn't even disclose that fact in its confidential service manual, which I finally ended up buying from one of the online service manual places), I graduated to dismantling the rest of the laptop. By now, I could probably do the whole thing in my sleep.

BTW, just in case anyone cares, the LCD in most PCG-Z1A's sold in the US was, in fact, manufactured by Toshiba, not by Sony - that's just one of the silly little, pointless facts (which no-one would really care about in the first place) that Sony has spent so much effort trying to hide. Unfortunately, Toshiba is willing to aid and abet Sony on this issue, and refused to make available to me a copy of the data-sheet for the LCD even though I had the proper model number (which I got off of the back of the LCD after I dismantled the whole thing).

Really, there's a point at which protecting your trade secrets goes from reasonable to fetishistic, and Sony crossed that line a long time ago.

 

I never did appreciate these big companies due to their impersonal and most-of-the-time-auto-generated-responses based on key words.
It`s like my problems with my HP :
I email HP and ask why my recovery partition,although intact , untouched and in equal size as before, refuses to wor, so they answer(generally speaking,because it`s an automated response,therefore my lack of according the reality with the numerative,well,screw that) with a link to more HP accessories. Sweet. We`ll give you headaches,and accessories for it!

 

Back to the original poster...

Took me 12 days from order to receipt, with overnight shipping. That was mid January.

 

is xoticpc's warranty also pickup and return when i live in europe? the low dollar and high euro makes it very attractive for me to buy from xotic...

 

Unfortunately, the answer is "no." The warranty that xoticpc issues in its own name does not appear to cover shipping costs under any circumstances (although Justin@xoticpc will correct me if I'm wrong on this point).

In addition, the Sager warranties will not cover shipping in your case, because under the terms of the Sager warranties, they cover shipping only within the lower 48 United States.

Xoticpc's own warranty terms are here, and the terms of the Sager warranties can be found on the xoticpc website here, or directly from the Sager website here.

 

Derq, I've seen u posting on Kobalts forums. I think Kobalt post to Europe and have a really good 3 year warranty. You'd be hard pressed to find a better company.

 

7 days for me with 2 day shipping.

 

Final update:

Just got my laptop today and all I can say is that its just AWESOME! I ran 3dmark06 got 9100(all stock) and it is running very smoothly and silently all the time. I just love it. Everything worked out perfectly for me XoticPC did a great job in getting it to me, Thank you very much guys!

It took a total of 20 days to get it, but it was well worth the time

If I get the time I can try to do an indepth review of my machine later on.

 

thanks.

i didn't ask for a better company, and if you had seen me post there, you should've known i would have already considered them. Due to the low dollar i came back to us resellers.
The pound takes me to pay 600€ more over the xotic system i want to order vat included.... that is why i asked this question, not to find a 'better' company or anything.