How Long Did It Take You To Get Your Laptop From XocticPC?

If your gonna save that much money then Xotic or Eurocom would probably be better. I was just going by my experiences but you should always go with what your budget allows. I hope you find a good deal somewhere.

 

well yes, don't get me wrong, i'd rather buy from kobalt because it isn't an overzeas hassle, but if xotic is cheaper then that choice becomes harder.

the pickup and return warranty from xotic isn't for europe either so i'm thinking i'll go with kobalt anyway as i like to see such a good company competing with rock.

 

Apropos of international purchasing - one of the bigger issues seems to be the ability to utilize the applicable warranties and the high cost (and risk) of shipping a system internationally in order to have repairs done under warranty.

In a speculative vein, I wonder if any of the resellers have ever discussed amongst themselves the possibility of setting up an international framework under which an authorized reseller in one country would agree to undertake warranty work within the terms of the warranty issued by the original seller in another country?

Again, this is just Friday morning gassing, essentially, as I have no idea as to whether or not this has been tried, or if there are easily identifiable barriers that make it impossible. It just strikes me that, since these systems (Clevo-based systems) are primarily sold through small or regional resellers, it might balance out some of the market leverage the national/international brands such as _HP and D'h'ell have if Clevo owners could be provided with some comfort that they will be able to utilize the warranty they actually paid for at a reasonable cost.

Any thoughts, anyone, particularly from resellers?

 

ya good idea haha

 

Maybe, maybe not; it all depends on the constraints that have to be dealt with.

 

Question: Why would a reseller in say Europe agree to support the warranty for a Sager bought in the US?

Hmmm, the European reseller loses the original sale to the cheaper US reseller, but agrees to step in and support the warranty for that sale, even with some kind of compensation, is counter to what I would expect from that European reseller.

There just doesn't seem to be any incentive that the US reseller would be willing to offer that would be sufficient to entice the European reseller to agree to such an arrangement.

 

i realised that, the only solution would be for sager to concentrate more on the eu market, resellers will follow automatically.

 

Good point. One construct that crossed my mind (all three remaining neurons) was something along the lines of a multi-reseller coverage arrangement under which each participating reseller gets coverage for their own warranty-related expenses in exchange for, most likely, some sort of premium, plus the agreement to provide service under another member's warranty - the reseller's costs (plus a margin, if that's what everyone agrees to) would then be first netted against the premiums due from the reseller, and the excess paid to the reseller (or, I suppose, depending on your tax structure, retained and used as credits against future premiums that have not as yet accrued).

The benefit here being that, if you get enough small resellers together, such an arrangement would be run more as a mutual society or pseudo-cooperative in which the "customers" are also the "owners" and so retain more of the profits in the event of lower than expected claims. Each reseller also gets the benefit of participating in a much larger pool of assets available to cover his potential costs, and with that larger pool of assets comes a better return on investment, generating greater net income to the pool that can be used to defray a greater percentage of the members' expenses, lowering the cost of premiums.

One reason why a European reseller might not be overly concerned about losing sales under such an arrangement is that, as conceived, each participating reseller would only be obligated to provide services with respect to the terms of the warranty provided by the original seller of the damaged equipment. Since European warranties, I believe, although I'm happy to be corrected, are generally more consumer-friendly than US warranties, a European who purchased from a US reseller and then brought the system to a European reseller for a warranty claim would only be entitled to the benefits provided under the original US reseller's warranty, and not to the higher benefits provided under a European warranty. Thus, a European who was unwilling to accept the risks of loss he would have to accept under a US warranty would still end up buying from a European reseller in order to obtain the greater warranty benefits.

I don't know, like I said, it was mostly just Friday morning gassing.

 

Or better yet, Sager, open a damn factory in Europe also

 

yea that was what i meant there XD

 

Ordered mine on 11/23/2008, it is now shipping to Nebraska... So lonnnnng :cry:

 

Why is it shipping to Nebraska, did you request customizations?

 

No, it says:

From what I read, that happens only to people living in CA...

 

Ahh, that explains it. Trust me, the extra delay is worth it - probably to the tune of about $300.

 

Ordered mine on the 1st. UPS says its on time for delivery on the 10th. I hope UPS is right.

Update: got it on the tenth like said.