No more Clevo for me....

If you want people with other brands to support this, I would guess AW would be the first place to turn, after all it would mean more business for their company...

 

causes.com | Anyone can change the world. might be a good place to start... I'll certainly be the first person to join you! Then you can make another thread on here about the issue with Clevo laptops being non-upgradeable against their false marketing/advertising, have a mod pin it to the top and within it write a constructive thread about the issue with a link to the causes page. That would most likely severely curb their business atleast from NBR's end (which I'm sure is no small portion of their total business).. Until they can start making changes benefiting the paying customer!

 

Okay, thanks mate for your support.
Ive started already on petitionline.com/change.org, now ill setup a thread here and link it into the petition.
Also im not english native, so some grammar errors are most likely to happen.
Bear with me, thanks.
Lets get this thing started guys, its time to put an end to this money maker habit.
We dont find money on the trees, damnit.

 

I still think a request to have continued support is valid, since it is something very important, otherwise this kind of situation will really happen eventually, but if we do the request based on false information they will just ignore it. So let's not hurry and see if this is really true or not first...

Either way, I think we should make the petition (after we can verify this information), though it won't have as much impact without this problem to exemplify the kind issue the lack of continued support may lead to.

And the possibility of buying the GPUs and other parts directly from Clevo should definitely also be one of the things requested.

 

If this has to work, it needs to be a swift parallel effort. Users have to keep emailing and pestering Clevo time and again, forcing them to budge and give in! On the other end, the cause should be kept going! I'm sure once a properly composed thread with no personal grievances is put up, some member here or I could get a mod to pin it up top so it catches anyone's and everyone's attention at the Sager/Clevo forum, even those being suggested this brand from anywhere else in the forum. Then we'll direct Clevo's attention here, and at some point, they will indefinitely be left with no option but to yield, if not for the current models, then atleast for those yet to come!

 

You made me cry, swear to god!

I just fixed my dell with at least 1-2 hours of fun with ThrottleStop and MSI afterburner. took me a good while..

Anyways I feel your pain... spending so much cash on something being OEL so fast

Times change haha

 

Soo, Sager / Clevo won't be able to be upgraded with the new gpus that would be coming out? Sorry I'm feeling a bit slow over here hahah. And is this a for sure thing? Or are we just jumping the gun? And this is just the HMs not the EMs correct?

 

Currently, the HMs. Next year, the EMs. And it will be a continuing trend, unless people start to act now!

 

I see, in that case; maybe if we can get a thread together on this forum with those who have recently ordered from Sager, and threaten to cancel all orders unless they smarten up? Also isn't this one of the biggest places where one would come and check when pursuing a new laptop?

 

we were just foolish to believe that a company (Clevo) that makes it money through selling shells would offer future-upgradable laptops.

 

We do not know this for sure yet, and there may be a fair amount of jumping the gun involved. See gwilled's post and this post by upgradeyourlaptop which seems to be the main source for the 7970m-not-working-with-HM-models meme. This is the main line from that post that everyone is looking at: "At this time, it appears that the HM series of Clevo notebooks will likely not be compatible with the 7970M at this time. Our team of techs has been unable to get the system to POST with 7970M installed. The BIOS is the culprit at this point, we're exploring options and tweaks to get things ticking along smoothly."

It also does not appear that anyone has received a response from Clevo confirming that they will not update the HM BIOS to support the 7970m or other new cards.

 

Nevermind on the Hynix Vs Samsung VRAM thing. I just dug a bit and found posts by LPC-Digital. On some of the pictures, you can 100% make out that it says "hynix" on the memory modules. So, Clevo is using Hynix this time around. The Samsung thing was just speculation by people beforehand due to the fact that Clevo has historically used Samsung. Sadly, that quashes any hope at least till Bios ninjas figure something out.

http://forum.notebookreview.com/sager-clevo/664949-info-about-gtx-680m-3.html
http://forum.notebookreview.com/sager-clevo/664949-info-about-gtx-680m-4.html#post8539592

 

wow, something interesting is happening here, thread subscribed!

Sent from my GT-I9001 using Tapatalk 2

 

Ah okay, I see, so all hope is not lost just yet. Put your pitchforks and torches away for now, but keep them close by I'm sure we'll get answers soon enough. Everything takes time.

 

The thread and petition is up guys.
Im sick of this legal money laundry, and the total lack of professionalism in business.
Help us get the word spread.
Thread is in the section along with the link to the petition.

 

Does anyone know if the 7970M incompatibility is specific to that GPU?

All one would have to do is flash a 580M to a 675M to see whether new device ID's are supported.

 

Seriously? You're calling this money laundering? Wow. Just wow.

Also, and this is a ridiculously important point, has anyone actually asked Clevo if they're going to release a BIOS update to support the 7970m and other new GPUs? Because if not, this is entirely based on hearsay and possibly utterly pointless.

 

Subscribed and +1'd.

 

7970m is already out and its not compatible with our hm laptops. It's to late, what do they expect? Emails? A phone call? Should we beg them?

 

It is not compatible with the current BIOS - and, considering that the BIOS is made by Clevo, not AMD, there's no reason to expect a magically updated BIOS the instant new hardware is released. The entire point of this thread is that people want Clevo to release a new BIOS. I'm asking whether anyone has confirmed that Clevo will NOT release a new BIOS.

 

put yourself in clevo shoes, which of the following give more money to you,

1. release bios for older model so that people can buy new hardware to upgrade?
2. keep the bios to urself and dont release it publicly, so that customer will need to buy the new shell again ..rinse and repeat every year

and by the way, it happened with older model, they stop having bios support when HM model came up...I remember that time last year but I didnt really pay attention because I am only thinking about 6990m the fastest mobile GPU in the universe at that time..funnyly enough, we dont see many people with model older than HM here in NBR cause they dont care about it anymore

 

An argument from common sense, with an added dose of conspiracy theory ("keep the bios to urself and dont release it publicly", unless you're saying that they should open-source the BIOS, which would be a brilliant idea). Not particularly convincing to me; common sense is extremely fallible.

 

I wouldn't go as far as to say that they created a bios and didn't release it...but it wouldn't surprise me if they didn't bother making one that was compatible with the HM hardware.

 

Do they really expect us to buy the em models?

 

they don't need to, all their resellers have droves of people ordering the EM shells.

 

This is a really, really silly thread xD I'm sorry guys, but *c'mon*.

All of this is based entirely on one post, by one NBR user who is apparently a eurocom employee, and claims to have been personally unsuccessful thus far with getting a 7970m to work in the Clevo HM laptops. The same poster, in the same post, made other claims which have been proven to be demonstrably false. This does not help his credibility when it comes to the claim he made that is the sole source of *all* the outrage in this thread.

Essentially, none of this is even remotely definitive. We are not working with *facts* here, guys. We're working with extremely unreliable rumor and hearsay. You folks can get out your online petitions and talk about burning Clevo HQ to the ground and get out your pitchforks and torches (RAHRGH IM MAD ON THE INTERNET!!!!1111)...

Or you can relax. Chill out. Play some Diablo 3, or something. Make out with your girlfriend/boyfriend, if possible. Maybe do some breathing exercises. Y'know - mellow it out. And then wait for some official word to be released, or for someone who is actually reliable to come forward and provide a straight answer.

 

i hope every thing works out for the better and just in case you guys and gals didnt already try this perhaps these emails might help get you a yes or no on future updates CLEVO CO.
ADD: No.129, Xingde Rd., Sanchong Dist., New Taipei City 241, Taiwan (R.O.C.)
TEL: 886-2-22789696
http:// CLEVO
E-mail: [email protected]


U.K. Contract Service Center
Address : Unit 6 , Suttons Business Park , Suttons Park Avenue , Reading , Berkshire, RG6 1AZ , UK
Tel No. : +44(0)1189269988
Fax No. : +44(0)1189662244
E-mail: [email protected]



U.S.A. Contract Service Center
ADD: 663 Brea Canyon Rd, suite 7, Walnut, CA 91789, USA
TEL: +1-909-598-2263
FAX: +1-909-598-0015
E-mail: [email protected]

Germany Contract Service Center
ADD: Rochusstr.2 . 41352 Korschenbroich, Germany
TEL +49-2161-998520
FAX: +49-2161-9985219
E-mail: [email protected]

 

Lets see how relaxed YOU will be a year from now when your laptop wont play with 8970 or any other new card.

 

Ya I'm starting to regret my order and considering canceling it. There were three reasons I decided to order:

1) Looks, I like the plain, unadorned look you can get.

2) Upgradeablity. Finally a manufacturer that says it is ok, and makes a design that can work with it.

3) Claimed quality. People said these things were high end, better than you get from normal vendors.


Of those, only #1 seems to hold. They seem to not be so upgradable which is ok, I can live with that, but means they don't have that up on MSI or Alienware.

In terms of quality, I'm really questioning that. So the problem as I understand it from the resellers with the 7970s is with Clevo. They built (or had built for them) the boards and they sourced crap VRMs that are failing under stress. Dell (Alienware) isn't so affected. Well if the source crap components, how good is the quality really? I've never placed Dell as particularly well built but they are better than that and I've gotta say my MSI motherboard has top notch componentry and my MSI laptop seems similar.

So I'm trying to figure out why I should keep my order. What does Sager/Clevo offer me, other than looks, that other companies don't?

 

Word - He's only chill because he was prob the first NBR user to receive a new model w/ 7970m while the rest of us are in clevo's qc purgatory

 

I am surprised to see this complaint. My understanding has never been that the modular GPU design would allow for generational upgrades. I think Sager and Clevo have said as much on this forum. I would be shocked if anyone could find anything to the contrary in their posts. My understanding of the modular GPUs is they simply provide for easier assembly and service . . . .

 

+1000char

 

XoticPC's Video Review of the NP9150:

XOTIC PC - Sager NP9150 (Clevo P150EM) Video Review - YouTube

He clearly states "[...]The GPU does sit here, it IS user upgradable[...]"...

 

For another year, maybe... But is that really truly upgradability, as advertised by Clevo? You decide.

 

"... as long as the stars align and they make the card in the exact same format" I guess he could emphasize that he means hardware/software format, but by and large this video makes EXACTLY the point I was trying to emphasize. So thanks!

Find a place where Clevo "adversited" upgradability by the way, because I can't.

I can't get the search function to work, but this is exactly what Xotic has said in the past. The stars didn't align for this next generation GPUS. Given the nature of how laptops are built, I am completely and utterly unsurprised.

 

Well, their reference to it as "user-upgradeable" applies within the laptop's own generation of GPUs (say the 660M to something better). From a "fine text" standpoint, that just about factually proves "user-upgradability". They never explicitly expounded cross-generational upgradability, I don't think. The two concepts may be related, but one is a concrete sub-class of the other and are not at all equal.

 

You have a VERY valid point there. However, if after paying the good $$$ for such high-end notebooks, is that really acceptable to you, knowing ofcourse that competing brands don't necessarily have the issue??

 

Wow, did I start all this when I tested a gt 240m in my w870cu? What a ruckus in the Clevo forum today. I couldn't have started this movement. Although, I did know it would come to something like this when a card as simple as the 240m didn't work in my Clevo, and I have spent much time trying to explain that it would mean this....

And of course I've posted that before, probably over a year ago.
Amazing how things have turned out...

 

Definitely it is hard to swallow, given that their primary competitor (Alienware) has no such limitations. But, you could always argue that the cross-generational upgradability is a "premium" feature that you are paying for.

We've all been comparing against AW here, but does anyone have any experience with upgrading on the MSIs? Do they work with the 7970M? I know people have put Radeons in them without problems. MSI is probably the more apple-to-apple case here.

 

Well, that depends on whether or not this limitation of one year is proven to be true... Which wasn't yet. (And if it is I think we can still try and change their policy about this.)

And BTW, I've seem other XOTICPC Video Reviews, and all of them say that the GPU is user upgradable in the Clevo models, INCLUDING the reviews about the NP8150 (= P150HM) and the NP8130 (= P151HM1)... In one or two of them he even says that Sager says that everything can be changed including the GPU.

 

yup, 7970M been confirmed to work in an older MSI model, saw it over in the AW forums. ill post a link when i stumble upon it again

 

I don’t have first hand experience with AW, but I think only the m15x R4 supports the AMD 7970m. Eurocom seems to be offering it to put into R2 and R3 units, but AW isnt supporting it directly. Eurocom seems to be having some issues with this approach.

http://forum.notebookreview.com/8550439-post1623.html

Alienware seems to be pretty much in the same boat as Clevo and Sager.

 

Ok, that's humiliating.

 

Do post when you find it, unless your talking about the ms-16f2 which isn't really an older model, not older than the p150hm at least.
http://forum.notebookreview.com/msi/659226-7970m-heatsink-modification.html#post8489943

You don't consider Eurocom proof? I mean sure they have a bad reputation, but what, do you think they are going to try and divert business by lying and then releasing "modded" cards that work?

Not that I would really doubt that they could mod the cards, maybe there is hope. But so far, they have tested their own cards in the p150hm and they don't function.

Where did they lie? They made an incredibly incomplete statement, thats all. You can change the GPU to a 6970m, 6990m, gtx 460m, 560m and whatnot... not much more.

Also, I like how you underlined Sager. I think other retailers are relaying information direct from Clevo. Sager is to Clevo as Chevy is to GM and Alienware is to Dell.

Actually, its more like XoticPC is to Sager is to Clevo as Alienware is to Dell is to whatever ODM they are using.
Not that its a bad thing...

 

u mean the m17x R4 surely? ^^

and its far from the Clevo/Sager situation. id prefer having to deal with manual fan control via HWInfo64 and "unripe drivers" to not even being able to POST properly any day!

 

Is Dell still using FlexTronics as their ODM for Alienware?

 

When it comes to upgrading you have to remember not everything will work with everything else. Consider the motherboards for the Sandy Bridge CPU's. Let say you got a 2670QM and then wanted to put in a 2920XM. I think most people would agree that mother board and CPU is user upgradable as you can make that upgrade yourself. Now lets say you have that same motherboard and wanted to put a new Ivy Bridge CPU in it. Well that wouldn't work as they are not compatible. But the board is still user upgradable right?

Its the same thing with the video cards. They are user upgradable as long as you put in a compatible GPU. Its not possible to guarntee every card in the future will work as they make changes to them that will cause incompatibility.

 

That's not true. Provided the BIOS applies to the MXM standard, such as in MSI and AW systems, then the only restriction is the thermal and power envelope of the system, all proper MXM cards (with the revision supported by the MXM structure in the BIOS) will work.
That's clearly NOT the case.

MXM is meant to work almost as PCI-E graphic cards on desktops, now when a certain system only supports certain cards, then the system manufacturer tempered with the MXM implementation, and the only reason for this is to restrict the upgrading potential of a system - to push the sales... After all complete systems bring more cash than GPUs.

I don't criticize this practice, that's a business decision, but it's wrong to make it look as if it is normal that GPU upgrades are such strictly limited. That's simply not true when it comes to MXM.
I mean you compared it with the CPU upgrades... yes, when new CPUs require a different chipset and socket, then you simply can't upgrade it with the old mobo.
But MXM comes with the same connector and standard since 2009, so your comparison is simply not valid.

 

+rep for that statement.

im just glad we have ppl like u and prema on board, makes days like these much more bearable

cheers

 

+ rep from me!!good statement bro!!