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    No more Clevo for me....

    Discussion in 'Sager and Clevo' started by johnnyman27, May 25, 2012.

  1. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    I've always given out too much reputation when I actually happen to need to give out some more... :p
     
  2. jaybee83

    jaybee83 Biotech-Doc

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    haha yep, common problem indeed :p
     
  3. niffcreature

    niffcreature ex computer dyke

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    Prema spoke the 'w' word in PM.

    Dare I say? Whitelist...

    Anyway, it is true, MXM 3.0 is a standard that should be just like PCI-E. Its more complex because there is a thing called an MXM structure.

    I'm told ATI cards don't generally need an MXM structure. That doesn't mean it can't get in the way. Essentially, no MXM structure is probably better than most.

    Boutique buyers probably don't bother learning about these things over in the Acer forum. ;) Kidding.
     
  4. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    I understand what you're saying. It does simply list the video card is user upgradable which it isnt not user upgradable. Because yes you can upgrade it. It's true you cant put any MXM card in there but I dont know of any place that states you can. The only ones we know for sure will work are the current offered models.
    If you look back at the owners lounges of previous models people have upgraded past the ones listed. So its still possible, just not guaranteed.
    I do understand your point and im not here to get in an argument as all you guys on here know your stuff.
     
  5. niffcreature

    niffcreature ex computer dyke

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    MXM is like a race, class or orientation that gets discriminated against... all the enthusiasts are rooting for it but it still gets treated like its not even a standardized interface. :(


    Modern Compal and MSI laptops seem to state that you can. Neither of my laptops have failed to function with over 20 of my cards yet.
     
  6. kolias

    kolias Notebook Evangelist

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    + rep from me,nothing but true ;)
     
  7. isrnick

    isrnick Notebook Consultant

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    Here is a service that would make a Reseller company really excel over the others: Being the first ones to make a list of compatible GPUs for each user upgradable notebook... You guys have the notebooks and the GPU cards, all you have to do is make the tests.

    (Combine that with selling the GPUs and you have a great oportunity right there.)
     
  8. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    What's most shocking is 25% of the votes on this poll went on "No"..
     
  9. jaybee83

    jaybee83 Biotech-Doc

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    yep, cuz those are either AW or Clevo EM users :rolleyes:
     
  10. johnnyman27

    johnnyman27 Notebook Lover

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    28% vote no...omg..rly sad..
     
  11. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    I think the options need to be rephrased as "Yes" and "Fnck yeah!"..
     
  12. niffcreature

    niffcreature ex computer dyke

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    Hey, I'm still sad, I used to like clevo. I'll put in my vote. :)
     
  13. johnnyman27

    johnnyman27 Notebook Lover

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    ahahaahahah thats true my friend!!! :D
     
  14. Tmets

    Tmets De-evolving to Amoeba

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    I still find it odd not to support HM models. I mean, yes they may want you buy a new laptop more often, but you lose customers if they feel they've been betrayed in some way, and that reputation can stick.
     
  15. awakeN

    awakeN Notebook Deity

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    lol i dont even have something from the HM series and i'm still disappointed.
     
  16. steven200796

    steven200796 Notebook Guru

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    was gunna buy a p150em, but this is actually a really good point brought up, so I might have to reconsider and wait x.x
     
  17. kaworu876

    kaworu876 Notebook Evangelist

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    Not to start some sort of fight, but the poll question is similar to a question like "Have you stopped beating your wife?" The question itself presupposes several things - like that the HM series is actually incompatible with the 7970m. There is just currently a rumor that maybe the current "best GPU on the market" could turn out to be incompatible with the HM series. And given that the person who put forth that rumor has already retracted his statement in a recent post he made earlier today, if anyone wants to bother to check the original thread over in the M17x subforum.... well....

    Also, he was using 7970M chips that have been established to be bunk and have all been recalled so it's extremely possible that things might very well turn out differently, in reality. I mean, obviously those 7970m chips didn't work in the HM laptops - they didn't work in the EM ones, either!

    So I'm just saying, maybe the people who voted "no" are doing so not because they wouldn't be disappointed if Clevo really did stop supporting the HM series, but maybe they voted "no" because they currently aren't taking unsubstantiated rumor for cold, hard fact. Just a thought.
     
  18. Tmets

    Tmets De-evolving to Amoeba

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    Not really, whether the 7970m works or doesn't, clevo have still stopped supporting a model only a year old. The question is only about support, not whether a particular gpu works in the HM. If you vote no, then all you're saying is they shouldn't support a laptop beyond a little over a year after it's release, and that's all.
     
  19. TR2N

    TR2N Notebook Deity

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    It's shiat like this that leaves a bad after-taste in your mouth.

    Clevo need to support their products but more importantly their users unique needs to upgrade where possible.
     
  20. kaworu876

    kaworu876 Notebook Evangelist

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    Really? Define "support"? What does that mean, specifically? It's kind of a nebulous term. I thought we were mostly talking about whether these models supported this one specific GPU, or not. When we say "support", in this context, are we just talking about GPUs? :confused:

    And I thought if I voted "no" on this poll, I'd be saying that I wasn't disappointed in whether Clevo "supported" the HM model after a year. That's very different from whether I support something or not. Incidentally, I haven't voted in the poll yet because I don't understand the question at all, nor the facts behind the question. I don't vote about things I don't fully understand.

    Call me a pedant, but we're on a message board, and all we have are words. The specific meaning of those words, and what terms they define, are very important. And I don't see much being specifically defined in this thread, one way or another.

    To me, it seems like there's a lot of people who are variously frustrated/annoyed/angry (rightfully so, in some cases) about some of the recent circumstances regarding Clevo laptops. I can completely understand that - I get the same way myself. I'm just calling for a little objectivity, and the need to get some straight facts about what is *really* going on in this situation. I'm honestly bewildered by a lot of this, myself. Maybe it's because I expect to have to buy a new laptop every 18 months or so (at a minimum!) no matter what, just to keep up with the times.
     
  21. Tenchi

    Tenchi Notebook Geek

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    Wrong at this moment this thread is only about Clevo not supporting 7970,

    Since as far as I know there aren’t any other non 7970 related issues that are pending for a fix and is not being provided.

    Unless there are such non 7970 related issues and Clevo / Sager / your resellers is not providing any support for it, this thread is only about the 7970 not being supported. which it was never promised to anyone that it will work on the HM models.

    So you can’t really say Clevo has given up support for the HM series until such issue exist, and when such issue happens I’m sure that Sager and your reseller will do everything they MUST to have the issue fixed. As they do need to support any of the 3 year extended warranty customers so the support period is at a minimum 3 years.
     
  22. TR2N

    TR2N Notebook Deity

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    Let's all wait and see what Clevo say.
    Rationally, anything else at this stage is pure hyperbole...

    Plus, we also need further confirmation on others having incompatibility issue between HM clevo's and 7970m cards.
    One person's experience may not be the correct interpretation further testing is required or a company statement on this very matter.
     
  23. Prasad

    Prasad NBR Reviewer 1337 NBR Reviewer

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    So has anyone besides me emailed them yet? Got a response, anyone?
     
  24. Tmets

    Tmets De-evolving to Amoeba

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    I see your point, by support I mean continue to make some effort to allow the customers to get the most out their laptops and fix any errors that occur. It is disappointing if they don't. Actually the question doesn't mention the 7970m, even though it may have been why it was asked.
     
  25. TR2N

    TR2N Notebook Deity

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    Yes emailed them let's see what they say.
    EDIT:
    I have also requested via another email an official response from Clevo asking specifically if incompatibility exists between current HM series and Ati 7XXXm cards and what there stance is on this.
    Stay tuned...
     
  26. jaybee83

    jaybee83 Biotech-Doc

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    its not "one person´s experience" were talking about here, its the first sum-up of eurocom techs´ testing series of 7970M OEM gpus on HM series laptops. no matter what kinda reputation they may have among some nbr members here, theyre still a big clevo reseller and would thus have to be considered in a respective way, thats the reason why so many users here are naturally getting frustrated!
     
  27. Gear332

    Gear332 Notebook Evangelist

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    They also didn't receive any of the first batch of Clevo cards as Sager got them all. So either they were using a Dell card or one of the bad batch of Clevo cards.
     
  28. Gear332

    Gear332 Notebook Evangelist

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    This rumor that they won't be supporting the HM anymore came from somebody who has a friend of a friend of a friend who works at Sager. How reliable is that?
     
  29. JD50

    JD50 Notebook Enthusiast

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    It's not money laundering, get a grip.
     
  30. kaworu876

    kaworu876 Notebook Evangelist

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    Yeah, this is the main point I've been trying to make. That particular user (the guy from eurocom) named "upgradeyourlaptop" even made a bit of a retraction after I pointed some things out to him - here's a quote he made in the AMD 7970m thread over in the Alienware M17x thread (why he's posting there instead of in our 7970m thread when he works for a Clevo reseller is beyond me):

    Bolded emphasis mine. What this means is that all of the AMD 7970m cards that the eurocom techs were testing were from the botched/tainted shipment, and thus the question of compatibility of the 7970m with the HM series of laptops is still very much up in the air. Nothing that was said by upgradeyourlaptop about the functionality of the 7970m should be taken as accurate, because cards that he and his team were testing with have been established as being non-functional regardless of what laptop they were in.

    You guys can still get angry and annoyed because of the endless delays - god knows I'd be seriously annoyed, and would be most likely canceling my Clevo and ordering an M17x right now if I hadn't been one of the lucky few to get a working Sager w/ 7970m. All I'm saying is, don't go rushing to judgment based on faulty information! It doesn't do anyone any good. You guys could be absolutely right, I could be right, we could both be right. we could both be wrong... who in god's name knows. It's a totally open question right now, and we have access to a hilariously small amount of accurate, verifiable information regarding this situation at the moment.
     
  31. Vahlen

    Vahlen Notebook Evangelist

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    Do you buy a new care every year just to keep up with the times? Your statements do not follow a recognizable pattern of logic, more so they are based on presumptions and naivety. That aside I can understand your view on the subject as you have a functioning 7970, though realize there are those of us who don't.

    There is significant cause for concern here when you compare it with similarly categorized machine such as the AW line, at least those users have managed to get the new 7970 cards in and working. The issue here is solely based on the intentions of Clevo to support their products with future BIOS updates that allow us to make the upgrades ourselves.
     
  32. Patrck_744

    Patrck_744 Burgers!

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    If only my pocket was as deep as yours. :D
     
  33. oiram21

    oiram21 Notebook Guru

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    Have you guys seen, that SAGER (Company Representative) gave their vote for "No"? They are not diappointed!
     
  34. egoistmusketeer

    egoistmusketeer Notebook Geek

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    Don't see why the would be, that way they can sell you the new model every year ;)
     
  35. iaTa

    iaTa Do Not Feed

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    That's horrendous.
     
  36. niffcreature

    niffcreature ex computer dyke

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    Your bad at putting bold emphasis on things. Nowhere does he say that his batch was "tainted". You're going to have to link to something that actually explains what your talking about if you want to, you know explain what your talking about... :rolleyes:
     
  37. oiram21

    oiram21 Notebook Guru

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    That´s for sure. I think they should have abstained from voting. This would have been more diplomatic.
     
  38. Religion

    Religion Notebook Consultant

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    the optimus/enduro feature is enough for me to upgrade anyways. Once I return from my trip to europe the rig in sig is going up for sale and I will be buying a new one probably with a GTX680 if they are available by then.

    If there was a way to get that feature working on the HM I would though.

    Seems like a fundamental shift in sager policies has happened here.

    Also Sager voting no means I am going through a different reseller from now on, myth or malibal.
     
  39. Vahlen

    Vahlen Notebook Evangelist

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    What is this.......I don't even.......... :err:
     
  40. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    Not a good move by Sager and Clevo. However, try to see things from their perspective, they have to make money somehow. Still, 1 year and then EOL is a little short, even for capitalists.

    Mr. Mysterious
     
  41. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

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    Does this makes sense at all? The HM is discontinued, they shouldn't be afraid of nothing.
    We're not asking to stop their business into keeping the HM m
     
  42. egoistmusketeer

    egoistmusketeer Notebook Geek

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    It forces people that want the 7970 to buy an EM rather than just upgrading their HM, thus increasing their revenue. what about that doesn't make sense?
     
  43. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

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    Does this makes sense at all? The HM is discontinued, they shouldn't be afraid of nothing.
    We're not asking to stop their business with new hardwares into keeping the HM models alive.
    It's not something that should bother resellers because there will always be new customers looking for new laptops, since older ones will not be available to buy.
    Plus if Clevo adds the support for newer gpu that would mean more business for them; I would pay good money for a gpu upgrade from any reseller providing it will work, and they will get a new customer.
    This happened in the past and I don't see how selling gpu kits put them into a difficult position.
    This doesn't follow any logic or reason. We're entitled to upgrade our 1 year old hardware because when we bought it, one of the main selling point was the ability to upgrade.
    It's not that hard to understand. And resellers and custom builders with some conscience should support our cause.
    Giving the difficult handling of economics in the world, we're reaching a point that the medium user faces only two options: sell their laptops and switch to desktops or keeping the laptops as they are.
    For the latter that also means no more gaming laptops of a specific brand due to the problem that started the whole petition.
    What's the point to trust a brand when it drops support in 11 months? At this rate better build an htpc and get a net book which is more cheaper for everyday computing such work or schools.
    And this translates to lost customers.
     
  44. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    Well, try to keep a level head. Maybe this is a one-time thing. If this became a habit for Sager and Clevo, then I would agree that this is a problem.

    This 1 year and EOL thing hasn't happened before, as far as I know. Perhaps buyers of the 81XX series just had bad luck.

    Mr. Mysterious
     
  45. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

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    This makes sense if they will be sure that the 100% of users will buy a new laptop, but this ain't the case.
    I'm pretty sure that a lot of people's will think twice before even thinking of getting a Clevo.
    Mythologica and Eurocom at least offer a trade in program which helps getting rid of old hardware but this is not a widely spreaded activity.
    In Europe no reseller/builder offers that kind of service.
    Think if this trade in program was a priority for Clevo, some kind of "standard" service; they could get the old hardware back for recycling and effectively putting it out of business.
    They could make customers happy and increase their user base tremendously.
    But they don't.
    Switching to Alienware althought pricey offers more options to the end user everywhere in the world, no matter if you're from USA or Europe.
    You can upgrade your system by individual parts or the whole laptop since they take care of trade in.
    And since a new card proved to work in the old m15x it proves that their general build/components quality is far better than Clevo.
    They don't advertise their laptops as upgradable but they offer such service.
    Clevo does the opposite, in every way.
    Tell me how right is this.
     
  46. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

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    I understand but you can't recap the whole mess with just "bad luck".
    There are people's who paid even 2k$ last November for a laptop,being sure to be upgradable, not caring about ivy bridge.
    And now is just bad luck? How could this not get people pissed off?
    Money have a value which is important. Life, school and parents always try to make this understandable enough.
    Feeling ripped off by this is like paying for a pricey item over eBay just to find that you lost your money.
     
  47. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    If you're going to talk about Ivy Bridge, most people I have observed here on these forums do not need more than a solid Core 2 Duo for their needs. Then again, some people are buying it for other reasons.

    But back on topic: If I'm not mistaken, the 6990M is the highest the HMs can go, right? If not, then the 7970M. Both are quite powerful (as of right now). That being said, there has been a LOT of discussion here on NBR and elsewhere, about the pros and cons about laptop upgradability.

    Mr. Mysterious
     
  48. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

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    580m and 6990m are the highest cards the HM model can officially use.
    Mythologic once posted that the new gtx 675m proved to work but never tested the card extensively. We know that it POSTs.
    Again we're asking a bios update to support this year new cards. Every other discussion feels down in the priority list.
     
  49. black-bean

    black-bean Notebook Consultant

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    i've been reading 15 pages of rant and rages, could you at least post where it is written from clevo official that 7970 won't be supported for HM even in the future when they get it to work.
    sorry if i'm being ignorant, as a good gesture, i will support the petition when i have enough proof and i already voted "yes" btw to the poll.
    regardless that i already cancelled my NP9170 order just 2 weeks ago, in favor of ordering AW (different reason than the upgradability)
     
  50. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

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    So....what's the worst that could happen if a Clevo customer figures out a way to have HM support some of the newer GPUs? Provided that the new ones have the appropriate TDP and everything.

    Mr. Mysterious
     
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