The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    No more Clevo for me....

    Discussion in 'Sager and Clevo' started by johnnyman27, May 25, 2012.

  1. isrnick

    isrnick Notebook Consultant

    Reputations:
    15
    Messages:
    152
    Likes Received:
    0
    Trophy Points:
    30
    There is no confirmation about anything right now.
     
  2. DEagleson

    DEagleson Gamer extraordinaire

    Reputations:
    2,529
    Messages:
    3,107
    Likes Received:
    30
    Trophy Points:
    116
    Thats what i was thinking reading the Sager reply.
    Looking forward to hear more once Clevo starts shipping working HD 7970m cards.

    Last resort for me would be to reuse the old parts in a new shell.

    Sent from my GT-I9100 using Tapatalk 2
     
  3. Zymphad

    Zymphad Zymphad

    Reputations:
    2,321
    Messages:
    4,165
    Likes Received:
    355
    Trophy Points:
    151
    For me personally, not a problem. I buy a laptop and expect it to last 2-3 years including the GPU and when I upgrade, I do a whole system upgrade. So for me, it's not sweat. Since HM can still interchange GPU from the 560M - HD6990M, two different brands, seems like a sweet machine still to me.

    I also think this is blown out of proportion, since there seem to be very good reasons why this is not possible right now, not because Clevo decided, lets screw over our customers!

     
  4. niffcreature

    niffcreature ex computer dyke

    Reputations:
    1,748
    Messages:
    4,094
    Likes Received:
    28
    Trophy Points:
    116
    If thats really true then yes, you might be able to flash or solder a new EEPROM onto your LCD to add support to the card, however Sager also spoke about the motherboards part in sending the correct timings to the LCD.

    However (#2) I don't think that is really true because I'm pretty sure some people have gone from Nvidia to AMD on their p1*0hm systems.
     
  5. dhu6719

    dhu6719 Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I know very few about hardware. If I won't upgrade hardware on my own, will this issue bother me???
     
  6. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

    Reputations:
    1,439
    Messages:
    2,332
    Likes Received:
    6
    Trophy Points:
    55
    Well, if you wont, probably youll pay someone to do it? If thats the case the issue could remain the same, if you want something new well you cant, at least based on the infos we have right now.
     
  7. Heihachi_1337

    Heihachi_1337 Notebook Deity

    Reputations:
    618
    Messages:
    985
    Likes Received:
    0
    Trophy Points:
    30
    I don't believe you will have any issues if you aren't concerned about upgrading or you just won't upgrade on your own.

    You also have to post what type of laptop you have. Some of these
    Sager/Clevo laptops come with the graphics card soldered to the mainboard so in those cases, there is just no way to upgrade.

    Others with the MXM slot MIGHT be upgradeable, but it is not definitive they will be upgradeable as each generation and new technology can produce a new issue that the older hardware may not be able to handle.

    The only issue that prompted this forum and some of the others was related to the graphics card.
    Everything else is potentially upgradeable by the end user such as the memory, drives and wifi adapter to say the least and even those are subject to some changes with newer technology.
     
  8. AlwaysSearching

    AlwaysSearching Notebook Evangelist

    Reputations:
    164
    Messages:
    334
    Likes Received:
    15
    Trophy Points:
    31
    Yes, very true. Kingpin ( and a few other whiners according to many ) are to thank for the Sager response.

    Shows once again that even a few sometimes makes a difference while doing nothing often gets you the same.
     
  9. Mr_Mysterious

    Mr_Mysterious Like...duuuuuude

    Reputations:
    1,552
    Messages:
    2,383
    Likes Received:
    15
    Trophy Points:
    56
    Let's keep things civil here. Calling people "whiners" is not a good idea.

    Back on topic: Honestly, I see no need for either this thread or the petition thread anymore. The message is out to the rest of NBR now, and Sager has responded. If I had my way, these threads would be shut down and stickied. They've fulfilled their purposes.

    Mr. Mysterious
     
  10. jaybee83

    jaybee83 Biotech-Doc

    Reputations:
    4,125
    Messages:
    11,571
    Likes Received:
    9,151
    Trophy Points:
    931
    nah, its good to keep them up n running until weve got a definitive response :)
     
  11. Tmets

    Tmets De-evolving to Amoeba

    Reputations:
    550
    Messages:
    4,679
    Likes Received:
    423
    Trophy Points:
    151
    Agree. Keep the pressure up. If you don't complain about an obvious flaw, nothing will change.
     
  12. Patrck_744

    Patrck_744 Burgers!

    Reputations:
    447
    Messages:
    1,201
    Likes Received:
    41
    Trophy Points:
    66
    It's a good idea to keep threads like these since we don't know if they will do the same thing on the current EM & P lines. It's better to have reference and we are still waiting for someone to test the EOL HM systems.
     
  13. slapshot30

    slapshot30 Notebook Consultant

    Reputations:
    50
    Messages:
    236
    Likes Received:
    0
    Trophy Points:
    30
    I agree. This thread serves multiple purposes. I'm holding off on an EM until we get some word that it won't have the same issues as the HM.

    Sent from my HTC PH39100 using Tapatalk 2
     
  14. LaptopNut

    LaptopNut Notebook Virtuoso

    Reputations:
    1,610
    Messages:
    3,745
    Likes Received:
    92
    Trophy Points:
    116
    Did you guys see the post from Mythologic in the petition thread?

     
  15. micahmatthew

    micahmatthew Notebook Deity

    Reputations:
    98
    Messages:
    766
    Likes Received:
    0
    Trophy Points:
    30
    This could possibly have something to do with the new architecture [Kepler] not being supported by the old MoBo?

    We really need them to try a custom BIOS/vBIOS and run a 7970m; that would be way more epic than a 660m...

    It is looking bleak though....

    Either way I have faith that we will get a custom BIOS that allows our EM's to support the 8970m/780m next year. We already know it will support the TDP/power/heat limits as cards are getting more efficient/colder; and it supports the current architecture; next year we will likely still be running on the Kepler/GCN architectures; just with much higher clocks/shader counts....

    Hopefully...?


    If I can't update to a 8970m in the next 2 years in my P150EM I'm selling it for 40-50% of what I paid and just going to the AW side.... I hope that I can't find a way to remove the awful branding/logos though. I really love Clevo for its plain business look as I work/will be working in a professional environment. And I just really love plain Matte black things. I'm not down for shiny/flashy toys. I like the plain/mysterious look that makes you wonder a little. And that performs better than the flashy toys or at the same level but for cheaper :p

    I see no sense in spending more for the same power; but with the support/warranties AW offers and their apparent ability to upgrade to 7970m even for a 3 year old m17x I may have to go that route in 2-3 years... Just really hope they change their designs or that I can pay someone to remove the logo's and make it look flush and plain. I don't mind the body style much; just the fat alien heads/lights. Which I will always turn off haha. Backlighting on keyboards is great; it serves a purpose; but exterior lights are ridiculous imo.

    Keep it simple stupid [KISS]
    and
    Function over Form

    are important to me.
     
  16. jaybee83

    jaybee83 Biotech-Doc

    Reputations:
    4,125
    Messages:
    11,571
    Likes Received:
    9,151
    Trophy Points:
    931
    its not about 660M vs. 7970M but rather a first indication that the 680M wont be compatible either if the 660M already shows issues of POSTing, THATS the real culprit of mythlogic´s message :(

    Clevo/Sager: i politely suggest you get your sh.... err "things" together and start working on a BIOS update to support the GCN/Kepler cards on the HM series!

    cheers
     
  17. LaptopNut

    LaptopNut Notebook Virtuoso

    Reputations:
    1,610
    Messages:
    3,745
    Likes Received:
    92
    Trophy Points:
    116
    The fact that the 660M didn't work on a P150HM is very suspicious because those laptops did not suffer the split SKU's and with that GPU the system posts rather than shutting down. It really has nothing to do with how epic the 660M is, it is all about gauging potential compatibility with any newer GPU's in the older HM series.

    If the EM series needs a Custom Bios to use newer GPU's then that's a failure too because we are giving Sager our money for something that is not as upgradeable as they advertise it to be. I can't think why the 660M wouldn't work, it is not pushing beyond the 100 watt limit and it has the same MXM format. All I can think of is an artificial limit to get people to buy a new laptop. Someone needs to make a business converting ugly Alienwares into real sleek business looking machines, you will be rich........

    I remember Sager saying that the 7970M would not work due the split SKU's, if that was true then the 660M would work since they tested it on a system that originally shipped with a GTX485M and a 580M. This is very suspicious indeed if you ask me. Do you really want to spend all of that money, possibly from a job you don't even enjoy, on a laptop that won't even last more than a year?

    I don't and it is time Sager remembered where its money came from, us.
     
  18. jaybee83

    jaybee83 Biotech-Doc

    Reputations:
    4,125
    Messages:
    11,571
    Likes Received:
    9,151
    Trophy Points:
    931
    word

    +rep
     
  19. Sager

    Sager Company Representative

    Reputations:
    375
    Messages:
    27
    Likes Received:
    49
    Trophy Points:
    16
    We wanted to provide a quick status update regarding 7970M on HM series. Attached is a screenshot of what we have achieved so far.

    We have got the 7970M posted and booted into windows on a Sager NP8150.

    The driver is installed but still has some issues. We are continuing to diligently work to resolve these issues quickly and hope that functionality, performance and stability testing can start shortly.

    Sager once again wants to thank its users for their understanding and patience.


    Also I just want to let you guys know that the System BIOS, System HW, 7970M HW is untouched in anyway as of now.


    [​IMG]
     
  20. jaybee83

    jaybee83 Biotech-Doc

    Reputations:
    4,125
    Messages:
    11,571
    Likes Received:
    9,151
    Trophy Points:
    931
    were getting somewhere! good news indeed :)

    Sent from my GT-I9001 using Tapatalk 2
     
  21. steberg

    steberg Notebook Evangelist

    Reputations:
    248
    Messages:
    562
    Likes Received:
    461
    Trophy Points:
    76
    Very good news indeed. +rep for Sager
     
  22. aduy

    aduy Keeping it cool since 93'

    Reputations:
    317
    Messages:
    1,474
    Likes Received:
    0
    Trophy Points:
    55
    so this just means that if we buy a card for our hm we need to request that it have enduro or even optimus disabled in the vbios. wait deosnt that mean you could just turn off enduro through a custom vbios and therefore solve the problems induced by enduro?
     
  23. hotblack_desiato

    hotblack_desiato Notebook Consultant

    Reputations:
    34
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    30
    Awesome. Much appreciated sager. If you pull this through, you may rest assured that my my money will flow in your direction in the future.
     
  24. TR2N

    TR2N Notebook Deity

    Reputations:
    301
    Messages:
    1,347
    Likes Received:
    255
    Trophy Points:
    101
    This has made my day..
    Sager mate you RoX!!!!!!!!!!!!!!!!!!! rep +++++++++1
    June 4th, 2012... the day 7970M worked with HM series... AweSome DaY!!!!

    We really appreciate your efforts and if/when you guys release the details, I guarantee you 100% I will be upgrading (and highly recommending the brand even more so) and really that's the only upgrade for my beautiful Clevo P170Hm I ever want :)

    Go Sager... we loooooooooooove U :)
     
  25. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

    Reputations:
    1,439
    Messages:
    2,332
    Likes Received:
    6
    Trophy Points:
    55
    Guys don't forget that if we reached this milestone is also due to the petition and to the huge community/supporters who joined me and us in this fight.

    I applaud everyone for this great milestone. Thanks to all!
     
  26. TR2N

    TR2N Notebook Deity

    Reputations:
    301
    Messages:
    1,347
    Likes Received:
    255
    Trophy Points:
    101
    No Thnx U Kingpinzero..

    You RoX the most..... for organising all of this petition and so on lot's of effort involved..

    Kudos to you and huge rep ++++++++1
    :)
     
  27. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

    Reputations:
    1,439
    Messages:
    2,332
    Likes Received:
    6
    Trophy Points:
    55
    Thank you Tron2, I wish I could have done more but it wasn't in my ability to do so.
    I even asked for a sample card to get things sorted fastly as I was a builder myself and I think to have the experience and know how needed, but no luck.
    Anyway what matters is that we're making huge steps toward the right direction and Sager made this possible.
    Loosing a customer base hurts business and we've reached a point of no return.
    I may be the one who started the war; but we are winning it. A guy alone can't do much. :)
    So thanks again everyone and keep the petition alive!
     
  28. Gear332

    Gear332 Notebook Evangelist

    Reputations:
    181
    Messages:
    496
    Likes Received:
    68
    Trophy Points:
    41
    No offense, but I don't really think the petition accomplished anything. It sounds to me like they were always planning to test it.
     
  29. jaybee83

    jaybee83 Biotech-Doc

    Reputations:
    4,125
    Messages:
    11,571
    Likes Received:
    9,151
    Trophy Points:
    931
    sure, cuz anything else wouldve made them look quite embarrassed :rolleyes: get real dude :)
    Sent from my GT-I9001 using Tapatalk 2
     
  30. TR2N

    TR2N Notebook Deity

    Reputations:
    301
    Messages:
    1,347
    Likes Received:
    255
    Trophy Points:
    101
    No offense but your post stinks... seriously..
     
  31. Gear332

    Gear332 Notebook Evangelist

    Reputations:
    181
    Messages:
    496
    Likes Received:
    68
    Trophy Points:
    41
    None taken. :) Resume patting yourselves on the backs.
     
  32. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

    Reputations:
    1,439
    Messages:
    2,332
    Likes Received:
    6
    Trophy Points:
    55
    None taken, I just want to believe that someway helped a bit.
    Numbers are always numbers, feedback is always feedback.
     
  33. Gear332

    Gear332 Notebook Evangelist

    Reputations:
    181
    Messages:
    496
    Likes Received:
    68
    Trophy Points:
    41
    This is very true. I guess even if they were already planning to test it (I think they were) it at least let them know that people care about their decisions moving forward.
     
  34. TwinTurbo

    TwinTurbo Notebook Consultant

    Reputations:
    92
    Messages:
    148
    Likes Received:
    0
    Trophy Points:
    30
    Get out of here with your reason and logic! ;)
     
  35. Kevin

    Kevin Egregious

    Reputations:
    3,289
    Messages:
    10,780
    Likes Received:
    1,782
    Trophy Points:
    581
    I'm not going to say the petition made it happen, but I 100% guarantee the Sager rep would not have been posting as much on this issue, on these NBR forums, if such a movement was not started here.

    This is the first time, ever and anywhere, that they've publicly spoken about whether new GPUs were tested and confirmed as functional or not, in EOL notebooks. It's unprecedented stuff, that they actually put in time to make the 7970M work.

    So if anyone wants to feel good about that, I will not stop your party. Let's dance.
     
  36. Gear332

    Gear332 Notebook Evangelist

    Reputations:
    181
    Messages:
    496
    Likes Received:
    68
    Trophy Points:
    41
    They used the stock bios, stock vbios, and stock drivers. How did they make it work again? They had a 7970m, they put it in, and it worked.
     
  37. TR2N

    TR2N Notebook Deity

    Reputations:
    301
    Messages:
    1,347
    Likes Received:
    255
    Trophy Points:
    101
    The initial testing of the product with euroresellers showed issues and incompatibility between HM series and AMD 7970m cards. There was no guarantee that the 1st batch either faulty or not was the issue.

    Then came the petition and emails we sent to sager/clevo concerned about this incompatibility and requesting an official comment regarding whether our HM series notebooks were compatible with current AMD 7970M series cards.

    We waited and waited for an official comment. Then this came:
    http://forum.notebookreview.com/sag...2-official-sager-news-thread.html#post8564613

    suggesting various sku models updates and LCD incompatibility and many here wondered that the HM series was literally EOL fully.

    Then today we get this:
    http://forum.notebookreview.com/sag...2-official-sager-news-thread.html#post8564613

    So at the end of the day if you think this was all normal policy by sager I disagree. You are entitled to your opinion and your views but there's no way in hell they would come out publicly with these replies on these forums without the emails/petition.

    Officially, the HM series was EOL and that was it but there has been change and change for the better. This was due to the power of members and efforts made here.

    As far as I can see your comments are EOL so please just drop it we can see what you are doing here.
    You make it sound so simple yeah sager just put the 7970M in the HM series and it all worked beautifully but this is not what has happened in the past and nor what is classified as stable so there are still issues to be sorted.. as stated by sager that the drivers are requiring more testing but thankfully the news is great and the screens are a testament to that.

    Notebookreview forum users should rejoice and be thanking one another for the efforts of people power. This would not have happened if we did not publicise it via these forums.
     
  38. Kevin

    Kevin Egregious

    Reputations:
    3,289
    Messages:
    10,780
    Likes Received:
    1,782
    Trophy Points:
    581
    That's in the NP8150, but they had to mess with the VBIOS to get it working in the NP8170.
     
  39. LaptopNut

    LaptopNut Notebook Virtuoso

    Reputations:
    1,610
    Messages:
    3,745
    Likes Received:
    92
    Trophy Points:
    116
    Yep, that particular thread only had 17,411 views, 150 signatures and 155 voting yes to disappointment in the poll. No potential lost sales there then...

    Even if Sager were planning to test it, if the community weren't bothered and there were no potential lost sales, what motivation would they have to fix that problem in a timely manner?

    That petition has illustrated how passionate the customer base was about the new GPU's and now there is surely more urgency. If the thread only had 100 views after 2 weeks and 2 signatures in the petition, maybe I would agree with you.

    The funny thing is some of the people claiming the petition was useless, own the HM series, plan to upgrade to those GPU's or were asking about the 680M. I need not say anymore.
     
  40. Gear332

    Gear332 Notebook Evangelist

    Reputations:
    181
    Messages:
    496
    Likes Received:
    68
    Trophy Points:
    41
    Because it proves how useless it was because it was going to be tested anyway and those owners weren't worried? I agree.
     
  41. AlwaysSearching

    AlwaysSearching Notebook Evangelist

    Reputations:
    164
    Messages:
    334
    Likes Received:
    15
    Trophy Points:
    31
    Go troll somewhere else. You made your point, move on.
     
  42. jaybee83

    jaybee83 Biotech-Doc

    Reputations:
    4,125
    Messages:
    11,571
    Likes Received:
    9,151
    Trophy Points:
    931
    it wasnt useless and they didnt just install the 7970m without mods. read the statements again, the vbios had to be modded in order for the gpu to function without an initialization signal of the (in the HM series nonexistent) iGPU. both eurocom and mythlogic couldnt get the 7970m to run at stock SW and HW in the HM series, so if u ask me it couldnt have been THAT easy...

    Sent from my GT-I9001 using Tapatalk 2
     
  43. Kingpinzero

    Kingpinzero ROUND ONE,FIGHT! You Win!

    Reputations:
    1,439
    Messages:
    2,332
    Likes Received:
    6
    Trophy Points:
    55
    Guys my 2 cent:

    - Everyone is entitled of their opinions, and i respect them. Even if they think that this whole petition, or my personal contribute to start this, is useless. Or was useless from the start, because eventually they would look into it.
    I started the petition behind some advices. I didnt had high hopes. I wasnt backed up from anyone, althought the idea quite sounded right into people minds, you know, like "start it, we'll see". Then things started to roll and here we are.
    Thats why i will keep saying thanks to all. If we had a victory is because of you guys.

    - Based on email proofs we had before even starting this whole "story", all we had was "The line is EOL, no more upgrades". That means, in my book (i could be wrong), that further tests where not planned, since the new line was kicking in (and all the resources allocated to it). I think our efforts shown them that theres a huge customer base pissed off enough to ditch the brand and get the others to do so, because it wasnt just right.

    - We achieved more than the fact of getting Sager or Clevo to acknowledge the problem. We got an overwhelming support from everyone, and most important, from users who believe that we have the right to fight this injustice, and demand/ask for something to be done. I would like to thanks those users that came all the way from other forums/brands/systems such Alienware and MSI customers to help us. Because if theres a thing i was right on, was the fact that in the end we are just gamers. We're under the same sky, we share the same passion, theres no place for fights between brands. When someone needs help, thats where we can team up together. They did, and ill be grateful forever to them.

    - As i stated a few times, numbers are always numbers. 2 threads with around more than 26k views. More than 110 signatures in the petition. More than 100 peoples voting in the poll thread. Even if we take "just" 100 of them, people ready to spend 1000$ on a future laptop, that would sum to 100,000$ lost forever.

    If you care about a customer you want him to return back to you whenever theres an upgrade, or when theres a need of a new machine. You have to do your best to make this happen,not the opposite.
    Sager is giving us a glimpse of hope, and everyone has boosted up their morale quite a bit. Now their last 2 steps are to 1) further finalize the test and give us a working product 2) arrange something for US and EU customers who want to upgrade.
    If they accomplish point 1) but fails to deliver point 2) then it has been all worthless, althought we got a confirmation.
     
  44. Onasi

    Onasi Notebook Guru

    Reputations:
    0
    Messages:
    71
    Likes Received:
    0
    Trophy Points:
    15
    So Sager is experimenting in order to make 7970M compatible with HM's?

    That's great news, can't wait to upgrade my P170HM!
     
  45. dimotion

    dimotion Notebook Guru

    Reputations:
    89
    Messages:
    67
    Likes Received:
    1
    Trophy Points:
    16
    Sorry,you wait to the end.Even this EM Series isn´t able to upgrade
    if Clevo change their Bios :D

    And this will never happen :mad:
     
  46. Gear332

    Gear332 Notebook Evangelist

    Reputations:
    181
    Messages:
    496
    Likes Received:
    68
    Trophy Points:
    41
    My apologies for coming across more rudely than I intended. Like I said previously, even if it didn't change anything, at the very least it reinforced with Clevo/Sager that their customers care which should hopefully influence their decisions moving forward.
     
  47. Kevin

    Kevin Egregious

    Reputations:
    3,289
    Messages:
    10,780
    Likes Received:
    1,782
    Trophy Points:
    581
    Can it be agreed upon that this thread had served it's purpose, and should be laid to rest?
     
  48. oan001

    oan001 Notebook Evangelist

    Reputations:
    256
    Messages:
    482
    Likes Received:
    0
    Trophy Points:
    30
    I'm a bit out of the loop here, but I've checked out SAGER's latest post.

    So it looks like the 7970m will work in the HM-series with a simple BIOS flash?

    How is it looking out for the w860cu? If there isn't a whitelist (or whatever it's called) like some people suggested, shouldn't it work in the w860cu as well with the vbios flash?
     
  49. jclausius

    jclausius Notebook Virtuoso

    Reputations:
    6,160
    Messages:
    3,265
    Likes Received:
    2,573
    Trophy Points:
    231
    Until there is an official resolution, I think it should be left open.
     
  50. Kevin

    Kevin Egregious

    Reputations:
    3,289
    Messages:
    10,780
    Likes Received:
    1,782
    Trophy Points:
    581
    Seems more like we need to open a fresh and official 'Status Of 7970M/GTX 680M in HM Models' thread.

    The protest is over. The mob has stood down.

    The cards are officially being tested now, and have been found to work (7970M so far). It's time to move on to technical discussion.
     
← Previous pageNext page →