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    OFFICIAL Statement regarding the Sager NP9260 (Clevo D900C/D901C) Quad Core Information

    Discussion in 'Sager and Clevo' started by Donald@Paladin44, Jun 11, 2007.

  1. AlanP

    AlanP Notebook Evangelist

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    Again for reference, score on Wprime on D901C with X6800 CPU, 15min 57sec.
     
  2. WackMan

    WackMan Notebook Guru

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    Do my eyes deceive me or do I actually see modified bios for the 9260 in Jhaxton’s #147 post? I see system BIOS shadowed, Video BIOS shadowed etc..SWEET. I want one of those. So it is doable huh? I guess the boys over at xtreme notebooks know their stuff. Maybe they will be kind enough at heart to share with those who are willing and able to try out a new and improved bios. I was talking to Sager regarding my hiccups and mentioned that a reseller, did not give a name, have come up with a better bios and asked them what the heck is wrong with them.. Anyway it is nice to know that the BIOS can be modified, well I was going to say hacked but it might not be appropriate. Did I mention I want one of those? Maybe if I pleaded with xtreme notebooks they will feel sorry for me even though I bought my 9260 from Sager. Then again without Sager there would not have been xtreme and without Clevo there would not have been Sager and so on..

    One of these days I’ll get something right..
     
  3. ARGH

    ARGH Notebook Deity

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    maybe that bios is on extreme's website that you can download and you can pop in the 95w quad after you flash the bios?
     
  4. bazald

    bazald Notebook Consultant

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    Now that sounds like a risky thing to do, ARGH, considering that you haven't a very clear idea of whether they have changed the hardware itself, or not...
     
  5. Wu Jen

    Wu Jen Some old nobody

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    Guys version 1.00.03 is an older version than 1.00.04a

    You can download it from a few websites, but why when we have the newest version?

    My BIOS also shows shadowed VGA etc. That is nothing new. I still think undervolting it is part of the key.
     
  6. DFTrance

    DFTrance Notebook Deity

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    Hi, where can I get the BIOS 1.00.04a and the description of its features in comparison (What does it fix?), this on NET for download. Is it safe to upgrade or will I simply loose all my information (inclusing RAID config?) or is the upgrade dependent on hardware components being used?

    Thanks

    Trance
     
  7. bazald

    bazald Notebook Consultant

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    I would expect information such as RAID settings would be safely stored in the CMOS after the BIOS is flashed, but you should probably wait for a more official response if you're worried.
     
  8. WackMan

    WackMan Notebook Guru

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    Well I have the 1.00.03 Bios and the only Shadows I see in the bios are the reflection of my bald head. I will write Sager’s Tech Support to send it to me, if they actually have it, if not maybe someone who has it on his/her computer can get it from their seller. Wu Jen seems to have a vast knowledge as where to find programs invisible at least to me on the net or maybe he’ll just share the 1.00.04a BIOS with us ;). Mind you I don’t think it is going to make a difference in performance since it obviously does not offer tweaking options, yet it would be nice to have, if nothing else for comparison reasons, plus the Bios and Video Shadows might over shadow my bald head shadows..
     
  9. Justin@XoticPC

    Justin@XoticPC Company Representative

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    For those that are interested Sager has officially provided a update to the Quad Core HERE

    The 9260 will turn into the 9261 after a motherboard revision that will allow for SAFE Quad Core use :)


     
  10. jhaxton

    jhaxton Notebook Enthusiast

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    I know I'm the guinea pig here, purchasing from Xtreme on faith that they know what they are doing, but I gotta say I haven't regretted my decision to go quad yet. And, if I have any long-term problems, I'm sure they'll show themselves in the span of the 3-year full warranty I ponied-up for, so I'll feeling pretty good :D

    Hey, are there any more tests, info, or benchmarks you all might be interested in seeing? I'm heading out for Labor Day Weekend, but will do my best to accommodate any requests when I get back.

    I'm anxious to see the benchmarks and user experiences of those who wait for the officially sanctioned quads to see how they compare to mine, so I'll be checking in often...
     
  11. student1

    student1 Notebook Guru

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    Tks Justin,


    well guess thats good and bad new at the same time. Good news is we get new notebooks with quads, bad news is our current motherbords dont support it or are not deemed safe... Hmm is the chasis, cooling, power all the same and is it just the mobo that changes?


    thanks again for the new!!
     
  12. student1

    student1 Notebook Guru

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    Thanks for all the info, really appreciated!! Let us know if there are any problems!
     
  13. ARGH

    ARGH Notebook Deity

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    lol man thats typical clevo and these D900 series notebooks.....always requiring a motherboard revision in order to upgrade. these motherboards cost $500 dollars a pop and the Q6600 costs $300 dollars so it is not a cheap upgrade for existing D900C owners (and probably not worth it).

    oh well, at least we for the ones that waited on the sidelines for the quads can finally start to order these notebooks!
     
  14. AlanP

    AlanP Notebook Evangelist

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    If we could overclock our CPU, it really wouldn't matter for a couple years anyways...
     
  15. tchtypist

    tchtypist Notebook Enthusiast

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    This post is somewhat unrelated.
    Wow.
    Making the fastest notebook on the market even faster...and Sager's probably going to succeed. I'm going to go way out on a limb here and say that even Alienware and VoodooPC are miles behind this.
     
  16. Doodles

    Doodles Starving Student

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    Sager can do that cuz their business comes from mostly computer savvy ppl that do research and find companies like sager to buy computers from. Alienware and voodoo are boutique name brands so ppl who dont even kno computers will buy from them, thinking watever they're selling is the best. Im at college rite now. Every1 has a dell/hp/or Mac... they ask me wat type of laptop i have. Im like... D901C Blackhawk, from Pcmicroworks... they're just like... Oh... D90wat? wat kind of computer is that. lol
     
  17. dragooon93

    dragooon93 Notebook Consultant

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    Thats cause were too cool for skool!
     
  18. jhaxton

    jhaxton Notebook Enthusiast

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    Update on my testing:

    I was able to perform an audio recording stress test with 16 channels of 48000 sample rate audio at 24-bit depth with a 512 sample buffer size... overall latency setting of 22.4 ms. The CPU cores hung out between 4 and 9 percent for the 35 minute test. No clicks, pops, or artifacts made their way into the recording. No apparent stress on the disk I/O, either.

    It's doing what I want it to do and doing it well, thank goodness! I hadn't had any trepidation about buying this notebook until I saw this forum, but things are still going smoothly for me and nothing has yet made me regret buying it... no jinx, please :eek:

    Woohoo!!

    I'll get some pics of the test up here in a few...

    Jason
     
  19. jhaxton

    jhaxton Notebook Enthusiast

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    Okay, folks. Here's a link to some pics. Now, my studio is messy as heck right now because I have been spending the past few weeks working on my Xtreme 917V Quad instead of shredding mail, throwing away boxes from my new DAW equipment, etc. Okay, excuses out of the way, here it is:

    http://www.strictlyforkicks.com/XtremeDAW.htm

    Jason
     
  20. student1

    student1 Notebook Guru

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    Thanks for the pics and tests!! Glad your system is working fine man! :)
     
  21. dragooon93

    dragooon93 Notebook Consultant

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    Nice pics man keep us posted.
     
  22. KyronSr

    KyronSr Notebook Enthusiast

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    I recently purchased a D901C from RJTech in California so I could put a quad core into it. I decided that I would go with the Q6600 instead of the Q6700 [the extra $250 wasn't worth it to me for 200 MHz and I am upgrading from a Dell 9100 soooo..]

    I didn't realize I had a B3 until I ran the CPU identity program somebody mentioned on here. The system was actually pretty darn stable. I installed Windows XP Home [just for games] and Vista x64 [for programming] and ran benchmarks, wPrime and everything against it and it didn't have any problems at all. The only issue I came across was the warm boot somebody mentioned in this thread.

    However, I can tell you it was running fairly toasty. At idle, in XP, it was 69C and under wPrime load [stress test] it got up to a max of about 87C. One other thing though -- I live in the High Desert and its warm in my room, my Dell 9100 idles at usually 61C and hits around 74ishC on a fairly regular basis [no laptop cooler -- it had a 3 year warranty hehe].

    I got an RMA to send the processor back to NewEgg as "defective" and they put on the RMA that I wanted a G0 to replace the B3 I got [the guy on the phone was VERY nice -- I love NewEgg]. There's a few local PC stores in town, I might hunt around for a G0 from one of those.

    Once I get my new processor and a laptop cooler, I'll post up my temps and experiences.

    I accidentally didn't get a DVD rom drive when I ordered it [duh]. I decided to hold off since I really never actually USE it too much but I was thinking about getting an HD drive for it. I've looked around and I THINK that these two are the ones which will work in this unit: Toshiba models TS-L802A and SD-L902A [one is a burner one isn't]. Can anybody verify that for me? I'm firmly in the HD camp so I am going to buy one in the "near" future.

    Just so you guys have some example scores for a Q6600, my wPrime/3dMark scores are:
    19.25 32M run
    610.5 1024M run
    And I am running the system with 7950 SLI:
    Windows XP SLI Disabled = ~5700
    Windows XP SLI Enabled = 9826
    Windows Vista x64 SLI Enabled = 9211
    The wPrime scores didn't change really that much between vista and xp.

    Just for grins I ran wPrime on my 9100 -- 32M took 88 seconds... hahaha [that's a 3.2GHz P4] I also installed and played Oblivion and at max res [1920x1200] with everything turned up to max, it ran smoothly... I'll be a happy camper once I get this thing fully up and running.

    ----EDIT----
    I found a G0 at a local computer store and bought it so I could get up and running. I dropped XP totally as it was causing me nothing but grief. My x64 Vista Ultimate install is solid and I am running without issues. Also, my wPrime numbers got better with the G0 --
    17sec 32M rum
    550 sec 1024M run

    The SLI drivers from Clevo's website work, for the most part. You have to reboot to enable SLI but that's the only real catch.
     
  23. Kozi

    Kozi Notebook Evangelist

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    That is way sweet... how does the G0 compare with core temps?

    Also to anyone out there: pcmicroworks is offering the 9260 with both the Q6600 and Q6700 quad cores. Is this based upon the mobo revision (to rev 5)? Or are they just thowing caution to the wind?
     
  24. Donald@Paladin44

    Donald@Paladin44 Retired

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    Since Rev 5 has not been shipped by Clevo yet it must be caution to the wind.
     
  25. AlanP

    AlanP Notebook Evangelist

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    I just revisited the Clevo posting. I suggest those interested visit it and read it carefully. Done? Good.. then follow along...

    Just as with some of the vendor listings out there, there is no clause, footnote or mention of some update to follow a some projected time. The Quads are listed clearly, and point to which ones [G0 steeping] are currently approved; as well as the 1333 fsb CPUs. You could read this easily to say that at this present time, the D901C runs G0 stepping Quads, and the 1333 fsb CPUs. They have also listed the Blueray Drive and the (factory option) new camera. Note that guys, factory option.. they are driving the ship and listed clearly what they want to have used with their Laptops, and apparently at this time, as the Camera upgrade is the only limit I see, because it is a factory option. The rest of the stuff is an installed shopping list of standard currently available parts - including the G0 stepping CPU. If you read the site page, they did seem to put allot of effort into to being very clear with their english on their 2007.09 update for the site.... Just my observations....
     
  26. G_T_S

    G_T_S Notebook Enthusiast

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    This whole quad core thing is getting pretty confusing...particularly due to Sager changing the model numbers, while Clevo apparently isn't, while some vendors have been shipping quad all along :confused:

    So correct me if I'm wrong, but generally speaking, it appears there will be 3 flavors of quad-core rigs once mobo revision 5 hits the streets:

    1) Quad cores running on original mobo's earlier than rev 5.1a
    2) Quad cores running on original mobo's earlier than rev 5.1a but with special mods made by the reseller
    3) Quad cores running on mobo's with version 5.1a or greater (Clevo-approved quad core?)

    From what I gather, KyronSr falls into category 1 so only time will tell if the warnings of problems over the long-term truly arise.

    In category 2, we've got jhaxton who indicated that his rig from xtremenotebooks was modified beyond standard Clevo specifications (and if not officially Clevo approved, it should at least be xtremenotebook approved).

    As for category 3, which would be both Clevo and reseller approved, no one has it yet since rev 5.1a has yet to ship.

    Is this an accurate recap of the current state of affairs? :eek:
     
  27. AlanP

    AlanP Notebook Evangelist

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    Keep in mind also that when it comes to Sales, generally there is a mix of fiction with fact. For example, is it possible that a new board rev. might be addressing some features that we aren't even aware of as yet and that the current CPUs are old news as far as Clevo is concerned. It kinda looks that way to me....
    Consider that the G0 CPUs are actually "old" in today's Computer pace. I really think that they are old news to Clevo. Clevo would have to be working the better part of a year ahead of new release in their development, to bring manufacturing changes into production flow in a timely manner....

    BTW, as these products are from China, which parts on this Laptop are the ones containing the lead paint? The Keyboard? You might want to keep you hands away from your mouth while operating the Laptop... Pizza would be a bad idea for example...
     
  28. Donald@Paladin44

    Donald@Paladin44 Retired

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    The Clevo website is not for the end user. It is for the worldwide OEM's. Therefore Clevo does update their motherboard spec Versions by date on their website, they publish them directly to the OEM's in a Manufacturing Change Notice (MCN).

    Sager received the Clevo Manufacturing Change Notice (MCN) for the D901C motherboard revision to V5.x that will be warranted by Clevo to support the Quad processor on 8/29/2007. It was issued by Clevo internally on 8/28/2007, Sager then made their announcement of the change to the NP9261 that will support the Quad on 8/30/2007.

    The bottom line is that any D901C that has a motherboard that is older than the V5.x is not designed to support the Quad, nor is it warranted by Clevo to the OEM if a Quad is installed in it. Any warranties will be by the OEM or reseller themselves with no support from Clevo because Clevo has determined that while the Quad will work with the earlier motherboards, they will not support the Quad reliably long term and therefore cannot be warranted by them.

    So those who are patient and wait for the Sager NP9261 (D901C V5.x) will be rewarded with a reliable laptop that supports the Quad, and that is warranted by Sager and the other OEM's like Eurocom with full warranty support from Clevo.
     
  29. student1

    student1 Notebook Guru

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    If everyone is playing fair, yep thats the reasonable answer. But if people want to makle money they might want to shove in our throats a mobo revision so we shell more bucks to buy it. There is also a slight possibility that go stepping is stable on current mobos, as i haven t heard of any test done on those, all that was said was the b3 was unstable at 105 w in the current mobo. So... if one would want to make money and knew that 95w was stable it would be more profitable to issue a new mobo revision with unrelated chips changes (FSB at 1333 could be one of them ) and state that this one was compatible with quads and old mobo s needed to be replaced or machine replaced for quad support. Maybe not the case but hey i love being the devils advocate ;p
     
  30. Tenchi

    Tenchi Notebook Geek

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    student1 your not being fair by not looking at the full picture.

    the way i see it from all the post so far in the few threads that has quad core topics is this.

    first of all board 5.x is coming its no longer a question as it's confirmed by both Sager and Eurocom.

    Sager when against the Quad core per Clevo R&D results from Clevo Labs. it doesn't matter if its the 105w or the 95w as Sager wanted the official words from the sources of D901C units. look back to the postes that Sager released it detailed that Clevo does not approve both 105w and 95w quad core until the new 5.x motherboard.

    Yes we don't see any testing report from Sager or Clevo, but it's not like eurocom has showed us any testing report either.

    However Eurocom says that their own in-house R&D has tested the quad cores and they work fine.

    but the bigger question in this is, does this mean Eurocom in-house R&D is better then the R&Ds at clevo that designed the system? Eurocom has equal or better lab then Clevo? would Eurocom share with us this testing procedure and results report?

    without testing reports from both side it isn't fair to be saying "it's more profitable to issue a new mobo revision", it's not like their asking all rev 4.x owners to rebuy a 5.x board. they are just selling the new 5.x boards to the new users. so if you really look at it doesn't this mean clevo spend more money to reversion the board then making more profits?

    for all we know the party that are promoting the quad core now are just trying to win some extra sales and will worry about the users trouble and suffering after they have gone over their 1 year warranty.

    IMHO i would take Clevos R&D and LAB test results (their words) over a resellers R&D team regardless of how qualified they are.

    and that anyone planning to place in their own quad core or buy a quad core on the rev 4.x motherboard to buy a 3 year warranty.

    as from my experience with anything that has a warranty it always fails or break after the warranty is over. :(
     
  31. student1

    student1 Notebook Guru

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    I know, just paying devils advocate here ;) as in what if... ;)
     
  32. DFTrance

    DFTrance Notebook Deity

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    IMHO, the point is not so much as if Sager or Eurocom or any other are better or worst when it comes to their comercial or engineering decisions. The point is knowing when something unexpected happens what will be the cost to the current customers dealing with it. Quality is determed by predictability amongst other things.

    Having said this, we still don't know how much will cost an upgrade to a Quad Core from any other apart from Eurocom. And why a motherboard upgrade is really necessary (thermal conditions, chipset, power?).

    Some Sellers/Reseller say simply that is necessary becouse Clevo say so. Other that is not really necessary but the new one is the one endorsed by Clevo. But Clevo is not saying anything on their site about that are they?

    Of course prospect customers are always better prepared, but prospect customers will become customer someday.

    I'm sure Sager, Eurocom etc etc are all great suppliers doing their best. Keep the good work and listen us and give us some feedback about our concerns.

    Trance
     
  33. AlanP

    AlanP Notebook Evangelist

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    Typically in my market when a Online site is only intended for the reseller, it is guarded by an acesss code, and efforts are not put into dressing up for potential sales, as it is a waste of time and money to dress up for internal use only. The Clevo site is dress up and surely has public acess to it.

    The "word" and announcements from Clevo have all been at least second hand. At best, these have been intereptations of official policy or official testing, etc.

    I have both Chinese and Taiwanese [yes there is a big difference] customer's, and our communications involve Engineering issues. We put allot of effort into trying to understand just exactly what are they trying to tell us and what do are they really saying, not saying or what is really implied....

    PS. I'm am really surprised at how well the English communication is handled on the Clevo Website. It is a well executed as many US Sites.
     
  34. KyronSr

    KyronSr Notebook Enthusiast

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    I've been working with my new laptop for over a week now and everything is going just fine. I've installed SpeedFan [I'm running vista x64 and its the one free one that I could get that works for the most part]. Based on some posts, I adjusted the stock temp readings +15C on all four cores because, supposedly, it doesn't read the temps correctly.

    At "idle" my temps are between 54C-58C. I say "idle" because this is a development computer with vista x64 on it [sql 2005 and a bunch of other junk] -- I NEVER see the CPUs go truly idle. "Temp1" runs around 52C at idle. Running wPrime I usually get to about 69Cish on all four cores. These temps are quite a bit lower than the B3 stepping Q6600 that I had in it briefly [about 10 degrees or more cooler].

    My personal opinion is that if this thing is going to fail from HEAT it is actually going to be from the dual 7950s -- I have not been about to get the temps from them yet. If anybody can give me a pointer or two on how to get a temp off this laptop in vista x64, I'd love to hear it. I tried RivaTuner but the temps were all flatlined.

    I know that only time will tell, obviously. But I can say that my older Dell 9100 with its desktop P4 3.2GHz processor actually ran hotter and the only time I had any hardware failure in it was my fault [it helps to clean out the heatsinks once in a while.. you only make that mistake once].
     
  35. jhaxton

    jhaxton Notebook Enthusiast

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    Yo, folks! Hey, I finally have my xtremenotebooks quad set up with all of the right software for my applications and everything is configured and working well. Now I finally have some time to have some fun with this thing.

    I will be using it as a DAW in the field in November, but am considering writing and posting a review of this now so that people can get all of my experiences and impressions in one place instead of scouring a forum. I've never written a review on a computer, so will be looking through the ones here to get an idea of what you all like to see in a review. I believe I have covered just about everything you were interested in knowing about my laptop here, so I'll use that info as the core of the review. Any other aspects of my experience which you would like me to include, please just let me know.

    Jason
     
  36. Gophn

    Gophn NBR Resident Assistant

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  37. Donald@Paladin44

    Donald@Paladin44 Retired

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    No one has been giving any innuendo. The statements from Clevo posted in this thread have been very clear, as has any discussion surrounding them.

    Clevo will not certify or warrant the use of a Quad Core processor in the D900 series with any motherboard prior to V5.x. Not innuendo...just fact as quoted directly from Clevo.

    Apparently Eurocom and some of their resellers have been selling and warranting the D900 series with an earlier motherboard using the Quad Core processor. This was not and is not certified nor warranted by Clevo. Therefore Eurocom and their resellers stand alone on the warranty.

    As long as this is disclosed and end users choose to be early adopters that is certainly up to them. At least those who read this thread have been made aware that they are assuming certain risks when doing so.
     
  38. pyro9219

    pyro9219 Notebook Deity NBR Reviewer

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    You tell 'em Donald! :D

    Is it just me, or does "Mr. Eurocom" write oddly for someone representing their company? :confused:
     
  39. odin243

    odin243 Notebook Prophet

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    No one has been giving any innuendo? Come on Donald, that's not in the least bit true. I appreciate that your posts have been made to protect potential customers, but you've all but said that customers should stay away from places like Eurocom and XtremeNotebooks, as they must be unreliable if they're not waiting for Clevo's go ahead to use these processors. With the absence of any evidence to back it up, you've made many veiled insults towards those companies and their customers. (Sorry for the long post, but I didn't want to be accused of editing my quotes.)
     
  40. Donald@Paladin44

    Donald@Paladin44 Retired

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    Thank you for your detailed post. However your interpretation lacks any real foundation without including the original post that started this thread, and post #40 thereafter, as well as numerous other posts that do indeed provide more than adequate backup.

    So, when you say "With the absence of any evidence to back it up, you've made many veiled insults towards those companies and their customers." you totally ignore the very sound back up that has been provided.

    Further, there are no "veiled" insults presented. As anyone can read I have very clearly stated the facts, and the risks involved. If you want to interpret that as stating that anyone is unreliable that is your prerogative but putting that "spin" on what I have said is just that...your own "spin". Part of your spin in your post is not including those posts to which I was responding for reference...and bolding portions that are therefore out of context unless the reader goes back to find those posts to which I was responding. Classic "spin".

    The facts and the risks speak for themselves. I was just one of the people posting here that revealed them.
     
  41. DFTrance

    DFTrance Notebook Deity

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    I think Odin got you in a "corner" there palading. The issues are if there were innuendos made or not and if yes or no scare tactics were used. You may state all the things were partly facts partly opinions, nevetheless an opinion made by a party interested in a share of the market ... can be seen as "scare tactics".

    Wether Clevo provides warranty or not might be relevant or not depending how much you trust the supplier and this is a fact too. This happens all the time, would you buy from Clevo if you did not trust them to do business? No you wouldn't even thought they are not as big as IBM or TOSH.

    Now if you don't trust your supplier (You are afraid thet they might go bankrupt) then the Clevo garantee is a garantee of quaility and support. Well is it of support? I wrote to them (email) a couple of times (Clevo Sales Europe) and never got an answer regarding a problem I have with my lappy. How good is that? After this experience I honestly doupt Clevo will promptly assist me if my supplier goes ballistic (that is not the case, it is just an hipotesis). No even a "Hello dear customer blablabla, please contact your reseller as blablabla"

    "ANY OEM or reseller who warrants it at this time is very suspect and I would not advise anyone to rely on that warranty "

    Is this an opinion, a fact an advice or somthing else? I don't see this within the context of the first post ... sorry. As a seller you should have left these advices to other to make. I for one would not ask for a Quad not sanctioned by Clevo unless compelling arguments were given otherwise.

    Trance
    PS: I'm not saying that I trust more one supplier then the other. I'm just giving an opinion about what I'm reading.
     
  42. DFTrance

    DFTrance Notebook Deity

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    I'm just talking from someone that lives in Portugal, Europe were Clevo resellers have little market presence. If we want to buy a Clevo barbone around here the multi million dollar worth of trust are not so evident. The exception might be the UK with RockDirect but they don't sell the d901c.

    Trance
     
  43. odin243

    odin243 Notebook Prophet

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    No, you have never provided any backup that the current Quad core offerings from places like Eurocom or Xtremenotebooks have any instability issues, and as DFTrance stated you've gone ahead and questioned their reliability anyway, to the point of warning readers not to trust those resellers (several times). That is (in my opinion) inexcusable without evidence, especially considering that you're a competitor to the resellers in question. And you have made veiled insults to other resellers. I mean, come on, "any reseller who warrants it at this time is suspect, and I would not advise anyone to rely on their warranty" ??? You have no basis for that, and their is no context that makes that statement acceptable, it's blatantly implying that your competitors aren't to be trusted. I recognize that in your view you're just trying to protect consumers, but as a reseller there are certain etiquettes expected to be followed on a public forum like this one, and not attacking your competitors is (again, in my opinion) one of those etiquettes.

    Edit: I really did not mean to turn this into a personal argument, and reading over my post I see that it is turning that direction. This will be my last post on the matter, and I hope everyone realizes that I have merely been trying to make sure that all sides get a fair representation in this debate, I'm not trying to attack anyone.
     
  44. AlanP

    AlanP Notebook Evangelist

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    I purchased personal and Companies Computers from Dell for a long period of time, Gateway before that and two IBM clone Companies before that. The pattern seems to be that the Sales Groups loose interest in any passe equipment. It's all about sales. It was "safer for us to buy Desktop Machines, because inhouse, we could cost effectively repair anything that gave us problems. I have to admit that I love building Machines.

    Laptops on the otherhand became throw-away Systems for Dell. And service? Please!, to call what Dell offered service was to smear those truly giving service to the marketplace. Unfortunately, trust is pretty rare nowadays. You bite the bullet, or pull the trigger... Kinda sounds like gambling, because it is.

    The guarantee of the Company is only as good as it's key personnel that want to give support for the customer. If those individuals quit, die or in otherways pass on to other pursuits, all bets are off.

    I've been told that the largest install of operating system in World is Windows98. Yet Microsoft doesn't support this platform. You don't get much bigger than Microsoft. Guarantees comes down to people [and sales], and people can change.

    Eurocom has been slammed in this Forum, as has Pioneer Computer, Australia. The FACT that there are Quads out there in the market indicates that it can be done. So the sour grapes point to"lack" of support. Soundness of execution of these Laptops is a problem for these groups, as you cannot ever prove a negative... Meaning, say 99% of the Quads sold last 10 years and then fail in lot... At that point "Who Cares?". Nobody's heart bleeds for a Laptop owner that only got 10 years from a cutting edge Laptop. No one will go on record at that time to state "Eurocom, you really did a nice job..." The best that you can do is to be right.

    I appreciate that you've taken the effort to read and communicate with us. And if you go thru with a Program to upgrade existing Laptops to Quad capable, I believe that it will be a good effort. Why? Because the easiest thing to do is sit back and sell that which you are simply given. Value-added takes effort and competence to succeed. And if you don't succeed with today's level of communications, you won't last long.

    So I for one am glad to have you onboard. But then comes the request, could Eurocom consider upgrade kits for the do-it-yourselfers? I for one have been in and out of this Laptop multiple times. It's not rocket science, and is allot easier to work on than my XPS was. Opps! Did I just void my warrantee?

    One of my greatest heroes is Carroll Shelby. Cool cars, but not warranteed by the factory. Yes the fluff "Shelby" cars are - the ones with just badges, I mean the REAL cars. Cutting edge stuff.. And is cutting edge is what a D901C is all about! If you want reliable and safe, buy an Apple....
     
  45. Tenchi

    Tenchi Notebook Geek

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    Some of you may be seeing things the wrong way.

    I don’t think paladin44 ever questioned the reseller’s reliability, but the product’s reliability.

    To me the original maker’s seal of approval (Clevo) is more important than a reseller’s seal of approval, regardless of whether you deal directly with Clevo or not.

    If any of you have really followed the threads that happen day to day in these forums you will notice that many resellers come and go, examples (Go-L, Flawlesscomputer and others), but the original manufacturer has stayed the same.

    To me with resellers able to come and go, and we are unable to deal directly with Clevo, doesn’t it mean you want to make sure the product you paid over 4000 for will be work reliably for years of use? Wouldn’t you want it to last even if the reseller has gone under?

    So why shouldn’t you question the product’s reliability if the original manufacture doesn’t approve of it?
     
  46. Verbatum

    Verbatum Notebook Enthusiast

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    I just went back to the start of this post and re-read the "Official" statement. It is not a statement from Clevo or even Sager... The "Official" statement was actually by Paladin44 himself. Heck.. Maybe I'll issue an "Official" statement sometime. Why do you get to make statements about anything technical Paladin44?? Because I can setup a re-seller in my moms basement and have no technical skills or inside knowledge from Clevo R&D and make decree's if I like. I think I'll stick with the reseller I have bought from for 15 years... Eurocom.

    Sorry for the bitter tone to my first post but as they say... Long time reader... First time poster!
     
  47. Tenchi

    Tenchi Notebook Geek

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    Umm Verbatum,

    if you have been a long time reader, you should know that Paladin44 post is directly what Sager has issued to their resellers, so it's a statment from Sager that is issued base on information given to them from Clevo.

    also if you have read this thread did you read post number 41 here

    http://forum.notebookreview.com/showpost.php?p=2295064&postcount=41

    which it's also a post from a reseller but a notice from Clevo directly.
     
  48. Donald@Paladin44

    Donald@Paladin44 Retired

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    Verbatum, please go back and re-read the "Quoted" statement from Sager that is in Blue in post number 1 of this thread, and the next one in post number 40, and you will clearly see that it is directly from Sager, not me.

    Further, as Tenchi points out post number 41 is a direct quote from:
    Allen Hsieh
    Director of US sales Dept.
    Clevo Co.

    Please pay careful attention to Mr. Hsieh's statement in that letter wherein he says: "We have not given any of our customers authorization to use either the 105 watt or 95 watt Quad Core processor and will not until we are able to confirm through testing that the processor is compatible with our units."

    As a result of that testing Clevo realized the need to make motherboard modifications to be able to warrant it long term, hence the new V5.x motherboard. Bleeding edge technology can work short term, but what Clevo was after is a stable, reliable product that will last.

    Therefore please take another moment and READ what is being written, and who is writing it. You will see that your comments other than the one about sticking with Eurocom are clearly wrong.
     
  49. Verbatum

    Verbatum Notebook Enthusiast

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    Your 100% correct and I apologize for my statements reference who issued the Official statement! I obviously did not read enough of your many posts to see it was quoting a Clevo Rep.


    That being said I still believe Oden speaks the truth, but I still look forward to reading Paladin helpful posts!
     
  50. DFTrance

    DFTrance Notebook Deity

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    I think this issue went too far already. I want more good information about my d900c :)

    I thank Justin for taking the time to inform us all about what is going on in Clevo's minds. If wasn't for him no one would do it that frequently and his business is of incredible reputation in this forum.

    As Mr. Eurocom said people give opinions all the time online, that is why we come to forums, some of them are mere speculation and generalizations that don´t fit the bill, others are backed up with facts. Nevertheless good conduct becomes more important the more influent is a person. In this case Justin holds incredible influence by his own merit and credibility based on his long history supporting us with information and for some ... business services ... so the criticisms.

    I'm thrilled Mr. Eurocom came on board to once again rise the standards as it was done by others in the past and to inform us about available options. The reason why we are here is because Clevo produces high end products and there are people that want to buy them or need some support after sales. People like myself that don't find satisfying answers to their questions in any other place. This is good both for service providers, customers, potential customers and hobbyists.

    Trance
    PS: Done smartly it is excelent for sales too I believe.
     
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