Random Freezes with the 8130 and 8150

Huh, well look at that, the last time we talked to Crucial they didn't cop to the fact that their C300's didn't handle LPM properly.

*makes a note of it to change on C300 builds from now on*

Thank you.

 

I have the Mythlogic 1511 and dual boot between Windows and Ubuntu, no freezes in either operating system so far. My only minor complaint is the fans constantly going on and off, don't notice it in the office environment with all the noise around but sometimes annoying when working at night with no ambient noise.

 

Yeah, I was going to provide you guys some feedback on this after verifying through further testing with and without the registry modifications, but I got selfish and just continued enjoying its awesomeness.

 

Are these problems only related to the 8130 and 8150, or is the 8170 (Clevo P170HM) also included?

(Edit) Just found the answer on the Kobalt forum :

http://www.kobaltcomputers.co.uk/forum/showthread.php?3172-Bug-with-SSDs-in-the-G150-and-G170

Kobalt G170 = Clevo P170HM (Sager np8170). The answer seems like yes it does affect the P170HM as well.

Maybe the thread title should be changed to include the 8170 as well?

 

I also think we should change thread title to include 8170 (Clevo P170HM). I also experienced unexpected freezes on this machine :/

 

Are there still random freezes with the 8150?

 

I have had the Np8130 for a almost a month now and i have never had a freeze. i LOVE this laptop and will gladly buy a Sager again. Its everything i wanted!

 

Hi, I'm quite new to this forum since I just got the 8170 and I too have the freezing issue. I have a 6970 installed and initially I thought it had to do with AMD drivers. Could it be my c300? I thought the latest 007 firmware was supposed to fix this issue. My temps and everything are fine but the freezing is driving me insane.

Any ideas on what else I could try?

 

Update your USB 3.0 drivers to the latest. There's a thread floating around here with them.

 

If you have a C300, you definitely should try disabling the LPM feature in it, as originally referenced in this post.

 

Thank! I haven't used my laptop in a couple days but I disabled LPM and about to update the usb drivers! Sigh this lag box is the worst for hon

Also, why is it my facebook page is significantly slower on this computer?

Sigh maybe I'll return it lol

 

anyone found a solution for this freezes ?

Is there any user with Radeon HD 6970 which experience unexpected freezes on Clevo P170HM ? Maybe Clevo/Sager provide already new BIOS which fixes this issue ?

 

I talked to Malibal and they told me to disable usb 3.0 power management in programs > renesas electronics. I haven't had a chance to use the laptop thoroughly since the change though and yes i have the 6970 and I got a ton of freezes.

 

I have disabled USB 3.0 Power management functions under Renesas USB 3.0 Host Controller all the time and it didn't solve problem with freezes. I also have disabled power managment under Windows 7 Power options and I used registry fix(disable any SATA power management control on every channel) for disabling power management functions for Intel Rapid Storage Technology (RST). And this also didn't help sometimes still unexpected freezes occur.

 

Make sure you update your USB 3.0 drivers to 2.0.34.1.

SONY/NEC/RENESAS Drivers & Firmwares

First thing I did when I got my 8150.

 

I have 2.0.34.1 already installed, drivers are dated 2011-02-10. And still freezes

 

The image you posted listed the version as 2.0.34.0, so I assumed you didn't update the drivers.

I'm really not sure what these freezes mean. Maybe it's the RAM. Who makes the RAM in your laptop and have you considered replacing it?

 

I tested my RAM modules 10 times using memtest86 and 0 errors. I have 2x4GB A-Data Technology. I removed one module of RAM and after that my BIOS couldn't detect WLAN module, LAN network card, USB 3.0 :/ after reflash to factory bios above problems dissapeared freezes still occur.

 

Hmm, do you have a motherboard that was made during the SB recall?

 

Yes i have B3 version,

when i type in cmd this command "wmic idecontroller get deviceid"
I got:

DeviceID
PCI\VEN_8086&DEV_1C03&SUBSYS_71001558& REV_05\3&11583659&0&FA

REV_04 means it's without fixed SB chipset, with REV_05 are fixed motherboards.

 

you've been stuck with this forever mate. Should get your retailer to swap you for a new one.

It's so strange that some (like me) never experience a single freeze, while so many others get them on a regular basis..

edit: i wonder if the surging fans are in any way related to the freezing. I know i didnt have surging fans either. just a thought

 

Wow I got my first freeze using the laptop. I was just watching hulu and fast fowarding a tv show and the laptop froze with sound. Has anyone found out what causes this?

 

Welcome in "unexpected freeze club". Still we are searching 100% solution for that. I thought previously that I had bad combinations of drivers but my computer hanged after one week of testing. Still I don't know what is a reason that one time computer is working one week without freeze and sometimes I got 2-3 freezes per day :/ . Believe that BIOS and EC it's still underdeveloped, waiting for any movement from Clevo/Sager.

 

@ LightingPL, here is a response from Sager:

If you need help getting in touch with Sager please let me know and I would be happy to help coordinate it.

 

Thank you Justin for your kindness and I will get Sager offer on attention. Right now I experimenting with BIOS. I relfashed again BIOS revision to 1.00.02 and EC/KBC firmware to 1.00.05 we will see it helps or not.

One more question if I receive new BIOS and EC from Sager, can I use it safely in my Clevo P170HM from mySN (German reseller) ? I have P170HM with GTX 485M if it makes a difference.

 

Thanks for invite to the club. Just wish it didnt happen to my laptop. I had Asus G73JH for a year and it has never freeze on me...

 

Glad to help.

You should be fine but you can speak about all of these details with Sager. They are happy to help get your unit working properly.

 

Still nobody from Sager/Clevo didn't explained is it safe to install any BIOS and EC from Sager on Clevo P170HM (fixed motherboard B3 revision) machine bought in Europe ???

Is there any differance in BIOS or EC/KBC for P170HM with Geforce GTX 485M and Radeon HD 6970 ?

 

Here is another update from Sager:

 

Sorry to hear that you have this problem too. It's a total lockup that requires a hard reset and continuously plays a screeching noise right? Which laptop model do you have and when did you receive it? I ask because Sager claims that all post-recall laptops were supposed to be free of this problem.

 

Maybe good solution for CLEVO/SAGER will be to develop special Windows application which will detect motherboard revision and it will automatically install compatible new BIOS. Another company's provide this kind of posibility for customers, not all but few.

 

Is this still a problem? I have heard that in some notebooks freezes or stutters were caused by sata cable when you used SATA 6 Gbps SSD.

 

I also have the random freezing issue... I hangs up to one minute, then i can continue...

After one and a half months i received my setup:
P150HM
i7 2720
12 GB ram (2x2 2x4)
120 GB VERTEX 3 MAX IOPS (sata6)
500GB momentus 7200rpm
Intel wireless 6300


HELP!!!! I don't want stupid freezes.. They mostly occur when browsing arround on the internet or using windows explorer.

 

I installed a C300 SSD and I get this problem now but it is rare. I am forced to reboot when the system freezes.

 

I'm right now on only one module of 4GB RAM 1333mhz A-data. 5 minutes ago experienced 3 freezes in a row. It's sick ! Tomorrow I will have new two memory modules (Corsair CMSO4GX3M1A1333C9) if those freezes don't dissapear I will return this shi tty machine. I wrote to Sager and they told me that last thing what I can do it's use another memory modules. But they won't send me any new BIOS

 

Lightning please let us know how the new memory modules do. I still haven't bought new RAM and have still been having 1-3 freezes daily but I'm hoping the recall will start soon. If you go a week on the new RAM with no freezes I will definitely run out and buy some. This problem is like a really annoying house guest that you just have to put up with.

 

Its a shame that you guys are still seeing those random freezes. I got mine a month ago and it has been working perfectly until now (touch wood). No freezes. I had the stock configuration.

 

So you are lucky guy Right now I removed my old memory modules and bought 2 x Corsair CMSO4GX3M1A1333C9 and we will see it helps or not on those freezes.

 

~30 seconds freezes here. Just installed OS today.

SSD LED was on in all 3 cases.

 

Hi guys i found solution for unexpected random freezes. All of my problems gone right now. I changed completely my memory modules. I had 2 x A-DATA 4 GB DDR3-1333 (AD3S1333C4G9-S) and I bought new memory modules 2 x Corsair CMSO4GX3M1A1333C9 installed on the back. I'm working hard more than 2 weeks and 0 freezes i didn't experience even single BSOD. So check your memory modules. Some of them are not compatible with our machines.

 

^ I was under impression that it's SSD, since I have SSD busy light on during freezes. Was your on?

Interesting...

 

The same thing is happening to me when I upgraded to 120GB OCZ Agility 3 sata 6. I would freeze when browsing the web or a min then go back to nomarl. I notice the SSD would be hot. Now the SSD won't boot. I am trying to RMA it or exchange it. Have you found any fixes for it?

 

Found something about my SSD.

C300 Disk Freeze-ups in Windows 7 - Crucial Community

 

There is a fix btw that u can try (I did not read the entire thread so not sure if this has be posted already). It worked beautiful for me. It involves disabling LPM feature from Intel's latest ssd driver. Here is a link to the solution.

Solution: C300 Disk Freeze-ups in Windows 7 solved... - Crucial Community

 

Yes I did the LPM and updated the intel rapid storage driver but after that it wouldnt boot nomore the next morning. But I am using OCZ and they have that posted in the OCZ forums too...

 

Is this still an issue with the current NP8150's for sale?

I was thinking of buying one with an Intel SSD but now having second thoughts plus the price is ridiculous.

 

In my case it's not the laptop - it's the Crucial C300 SSD.

Reverted back to generic MS driver and turned LPM off. We'll see if it worked...

 

Intel drives have no problems on these laptops rest assured.

 

Question for you Crucial C300 users - what firmware are you using? Make sure you use the latest firmware from Crucial. I flashed mine and I rarely get freezes now. Maybe only once a week. It's occurs much more rarely than before.

 

0007 .