Realtek HD audio crackling

Blacky did NVidia release some kind of statement that they were aware of the problem and putting in on top of their priority list? Where did you get that information?

I just had a live chat with an employee and he was not aware of it. Here's the chat record:

He linked me to this post on NVidia's support forums.

As far as I'm concerned this is the first time I see NVidia acknowledging our problem. I encourage everyone to go and post their info on that post.

 

http://forum.notebookreview.com/showpost.php?p=5769109&postcount=1478

 

Guys, everyone suffering please head to that Nvidia forum thread and register your grievance. The more people who register they suffer this issue, the more likely they are to see it as seriously as many of us do.

 

Come on guys, there are so far about 40 responses on the Nvidia forums. I'm pretty sure there are more people with a Sager/Alienware with the issue, just on NBR, let alone anywhere else.

Without going to Nvidia's forums, registering you suffer the issue, and calling and registering the issue with the guys who supplied your laptop, no one is going to bother fixing it, as they're going to think its just a localised, small-scale issue!

Again to make it obvious, the link to register your issue ( which was opened by someone who works for Nvidia) is:
http://forums.nvidia.com/index.php?showtopic=157614

 

Read through this thread (which I came to via a Google search). I've been having the same problem as you guys ever since I upgraded to Win7 x64.

But I have an ATI Radeon 4870, not an nVidia card.

 

If you are running an M17x make sure the integrated GPU is disabled in BIOS, A03 BIOS is in use and you have removed the Nvidia GPU drivers. Sorry if you arent using one, but thats based on a guess as not many laptops use a 4870m.

 

I only have crackling when using an external SB X-Fi 5.1 USB or using HDMI (and sound) to my 42" LCD TV.

Is that also what you mean?

I have no sound issues when using the Realtek sound on the machine itself (via the built in speakers or head phones).

 

i do have this freeking crackling too... latest realtek hd driver and latest nvidia driver... makes me sick when i surf the net and wanna listen to music. for me its no solution to disable powermizer isnt their any other solution?

greetings flode

edit. i disabled powermizer and my card tempeture is goin up to 62 C in silent mode (surfing& music)... or normal tempreture but noise fans..... is this tempreture to high what do you think?

 

This is on a desktop. I know this is a laptop forum, but my searching has shown that this is problem is not specific to laptops.

Here are my relevant stats:
Motherboard: ASUS Rampage Formula
CPU: Core 2 Quad Q9450 (running at default 2.66Ghz/core)
RAM: 4GB
Video card: ATI Radeon 4870 (two displays; one is my primary 20" monitor (DVI), the other is a secondary 42" TV which I only use if watching media/playing some games (HDMI).
Sound: (1) Speakers (some generation of a Logitech 2.1 system) connected through the onboard audio, (2) TV speakers, which get sound that carries through the HDMI.
OS: Windows 7 Ultimate 64-bit, upgraded from Vista Ultimate 64-bit.
Drivers: No Nvidia drivers at all, currently using ATI Catalyst 10.1, I periodically check for updates (actually just updated last night from 9.2). Currently using a generic Microsoft High-Definition Audio driver for the speakers, and a specific ATI HDMI driver for the TV. Realtek does not seem to want to install. It seems to install fine (i.e. no error messages), but when I restart my computer it just displays the generic Microsoft drivers as installed in the Device Manager. However, I have tried other sound drivers and they all have the crackling problem (which, by the way, is present on both the 2.1 speakers and the TV speakers).

Hope this helps.

 

Check if theres a later BIOS, not many desktops are really affected by DPC latency anymore, and usually where they are it's a poor BIOS or dodgy BIOS setup. (or ***** onboard sound).

 

I did what you suggested and upgraded the BIOS version to the latest one, no change. I figured it wasn't a BIOS problem. Like I said, I think it started happening when I upgraded to Win7.

 

Hey all, wanted to register and post here as this has been a verry helpfull thread even though the problem is not completely solved

I have a Clevo M980NU with a GTX280M and also experience the crackling, and indeed it occured at the same time the GPU was throtling back to a lower frequency. So i now have disabled powermizer and it ALMOST completely solved the problem only occasionaly that i still have it(see this spike comming in on the DPC latency checker as well)

Asside from this thanks alot for all the info i got out of this thread and i have also registered and posted on the Nvidia forum/topic posted above.

On a side note: my GPU stays on 49/50 Degrees when having powermizer disabled and just listening to music(hardly with crackles ^^) and having some browsers open wich is almost acceptable )

Ill keep on this thread as well as the Nvidia one.

Regards,
Das

 

Hi Das, could you report it to the people you bought your machine off also. It seems there has been a shortfall between people with the issue and those reporting it, so Clevo etc hadn't really appreciated it was more than a few people with the issue.

Have you tried out my guide? Its aimed at the M980NU so might have some steps which you hadn't thought of

 

Hey Alex,

Id have no problem reporting this to either Xxodd(wich is the reseller) or Clevo itself. The question kinda is who. Both seem a bit weird on service
Clevo, havent had contact with it but well, the website is "SO AWESOME!" (feel the sarcasm ^^)
Let me know if you want what you recommend.

I did not see yet that you made that specific guide, so i went thrue it now, im alsmot glad i dont have SLI in this 980NU monster with all the spastic switching in GPU-Z lol.
But its a nice guide, I allready made the Dword things to get the powermizer tool to work. I see you at least went on to change the powermizer setting to completely off also on battery(wich is no prob cause i hardly ever run on battery) However I was wondering what the other values refer to, as to theyr effect. I did change the "0" values i had now to "1" but im not sure what it does, is it some kind of power sheme that is referred to?

Also checked out the Nvidia service you mentioned to disable, and it is apperently indeed a worthless service thats just hogging up resources.

In short, everything is like you stated in the guide.
At the moment while writing this I have gpuz and DPC open and listening to music, so far no crackling lazers, but well see in the next hour how it is realy going. As I meantioned before it allready was alot better.
I can allready state that the DPC is no where near the yellow line anymore so it seems I can allready say that thats a good improvement.

Thanks alot for all this again

I have a small question for you btw, its a bit OT so perhaps PMs are better suited for it but do you have the Intel Wlan 5300 device in you clevo and if so do you have any problems with that one?

Regards,
Das

EDIT:
NOES! I got the space lazer again with a 100K DPC spike..
Damn you got my hopes up to much hehe

 

Contact your reseller rather than Clevo. If enough people feedback to thier resellers, more resellers will be forced to feed the issue back to Clevo, as it stands it sounds like a lot of people hadn't so Clevo hadnt been aware it was a wider issue.

Regarding the values, yes I believe they relate to performance states *there are approximately 4 for the GTX280*, 1 being extra/3d.

You don't need to keep GPU-Z open, I just open it tab it to sensors and then flick the card select at the bottom a few times than shut it. In your case, going into GPUZ then just re-select your single card a few times should have the same effect, as it repolls the clocks etc.

My wireless is Intel, dont really have any issues to report with it, although I have it disabled most of the time

 

Allright will contact Xxodd about this then.

And yes usualy I have it disabled, however in certain cases I have no choice so it would be pleasant that I know it works and not a 50/50 chance
But enough off topic with that then.

 

Well I just found out I have no issue at all. The sound works fine on the system and also when using HDMI to my 42" TV.

I only experience crackling in the sound when I install my SB X-Fi 5.1 USB, which I've only used once (and stopped using because of the crackling sound).

Any body interested in me listing the drivers used in my whole system for all devices?

 

Yeah AWESOME! .....no driver no nothing f.ck Xxodd .

So where did you read about the nvidia service, i can not find it?

Thanks!

Greeting from Holland!

 

Its in Alex's post, it links to:
http://forum.notebookreview.com/show...postcount=1363
where there is this nvidia service, from what i read about it its only there after you upgrade your drivers but I cant confirm that.

 

I saw that a lot of reviews for the 5.1 listed popping/crackling sounds as a con, so I went with the X-Fi GO, and it has no sound issues.

 

Well I haven't experienced that with any other laptops or desktops with other operating systems. It seems to be Windows 7 only

 

Sorry link is not working here....

 

realtek hd audio driver updated to 2.42 makes a BIG difference regardless of whatever impact nvidia drivers might have.

i have a gtx 260m and had a bad case of the crackles but the new realtek 2.42 driver seems to have helped a bunch--so far...

click for realtek 2.42 driver link

 

cool, i'll give it a try

 

Well I've been wondering if it has something to do with the GTX 260M cards, because I have no problems with the 9600M GT card in my M865TU.
I'll know for sure when i recieve my GTX 260M I've ordred.

 

Yeah same here...9600m gt stays low on the clocks with new drivers but my 8800m gtx no when web brouwsing. No chance with the new realtek driver .

 

not seeing much difference with 2.42 compared with 2.41. still stutters when gpu throttles, plus I'm getting weird crackle frenzies i never had before, but i cant put my finger on exactly when this is happening

still waiting for a fix from nvidia

 

waiting waiting its been 3 monaths since the last laptop driver from nvidia while they release an desktop driver every 2 weeks.

im getting angry with nvidia more and more. this is a major bug and a fix should be top priority for them instead they release a bugy alpha driver for dell users.

come on nvidia...

greetings flode

 

http://forums.laptopvideo2go.com/topic/26254-nvidia-graphics-driver-19686-released/

They state to have a DPC latency fix, maybe these might help. They are worth a shot anyway.

GL.

 

as i already said this driver is bugged... my monitor only works with 60 hz and this driver isn working with a 60hz lcd... hope for a final fix soon.

 

196.86 did not work for me. It actually got worse.

 

interesting, can you describe how it makes things worse for you? i'm curious to know whether you're having similar issues to mine

 

I found a way to get terrible audio/video stutter. Looks like powermizer "forgets" to upclock the GPU when watching streaming videos.

Please check out this post and let me know if you can reproduce the issue:
http://forums.nvidia.com/index.php?s=&showtopic=157614&view=findpost&p=1026498

 

Latest drivers 197.16 do not solve the problem. While stuttering now is very rare, it is still present.

 

An Nvidia guy says that 197.22 will have the fix.

 

Hi guys, in regards to stuttering might be worth trying the Dell 197.01's.
They will most likely need inf modding to work like the older 196.86s, but they have been released as a follow on to the 196.86 DPC issue aimed betas and apparently have further tweaks for the issue.

Now the release notes mention that powermizer doesn't work properly with these, but YMMV, it also means they may work for some people who didn't have any luck with the 196.86s.

Get em here:
http://support.dell.com/support/dow...typeid=-1&dateid=-1&formatid=-1&fileid=389293

Might help a few people until a proper verified Clevo driver appears (rather than the betas I've seen so far), something to try anyway!

 

So that thread seems to have gone bye bye very recently. I had been checking it daily.

Edit: Derrrrr.. I'm having issues with the entire board, so ...

 

haha just found this thread, ya the speakers definitely crackle at loud volumes, no fix for this it seems? kind of a minor nuisance anyway tho

 

Hmm, my crackling seems to be less frequent with Nvidia's 197.44 Try it out and report back.

I need to test it for a few hours before I'm sure.

 

the dpc fix is not included in 197.44 so you'll get pops when your gpu clocks change

 

That's weird, because the Nvidia rep said the fix would be included in a 197.22 build. I wonder what happened....

 

Hey, do you know how to mod drivers? Dell's 197.31 claims to have the DPC fix, but it won't install on my machine.

LV2Go doesn't have it yet.

 

yeah you need to edit a few lines in the .inf file to include your gpu's device id ....

let me try to do it myself and I'll link the modded inf in a few minutes

OK here is the modded inf, i tested it and it works on my laptop (we have the same machine so should work on yours)

here's what I've done:

1. go to device manager, select your graphics card and go to properties, details, hardware ids. For my GTX260m the ID is PCI\VEN_10DE&DEV_0618&SUBSYS_08601558

2. edited the .inf file and replaced the following lines:

Code:

%NVIDIA_DEV.0618.01% = Section007, PCI\VEN_10DE&DEV_0618&SUBSYS_02A11028
%NVIDIA_DEV.0618.02% = Section011, PCI\VEN_10DE&DEV_0618&SUBSYS_02A21028 

by this line:

Code:

%NVIDIA_DEV.0618.01% = Section007, PCI\VEN_10DE&DEV_0618&SUBSYS_08601558 

and the following lines:

Code:

%NVIDIA_DEV.0618.01% = Section008, PCI\VEN_10DE&DEV_0618&SUBSYS_02A11028
%NVIDIA_DEV.0618.02% = Section012, PCI\VEN_10DE&DEV_0618&SUBSYS_02A21028 

by this line:

Code:

%NVIDIA_DEV.0618.01% = Section008, PCI\VEN_10DE&DEV_0618&SUBSYS_08601558 

that's it.

EDIT 2: this guy on this thread got it to work just by removing the &SUBSYS parts, that would be even easier

 

Thanks! That worked.

Let me give it a go, and hopefully it works out.

 

or tell lv2g about it and they'll add it...

 

Oh well, I have the issue with 197.31 as well.

 

Well, I can confirm the X8100, on the PM55 chipset does NOT have any stuttering issues.

 

I also sometimes get pops and clicks. Never would have guessed it was related to my graphics card.

 

good for you, i think all Calpella platform systems are free of these annoying gpu-related stutters

 

Its part of the reason I swapped machine, it's just extra information to add to the pot on trying to work out what exactly causes this (whether its a set motherboard/gpu configuration) etc