Update on Radeon 7970m (Sager/Resellers)

It's here!
UPS took forever

So it looks like all I'll have time to do today is install Windows.

 

Just received an email from my reseller that my laptop has entered "Final Testing Before Shipping"! I received notification that it entered the build phase on Saturday, and now this notification today, so that was pretty quick. I placed my order on May 30th, paid via wire transfer same day. So it seems they are definitely catching up on all of the 7970m back orders.

Anyone know how long this "Final Testing Before Shipping" phase takes? I'm thinking just a day or two. I don't want to ask my reseller, think I've been pestering them enough as is.

 

Can we get some more video reviews (keyboard flex, build quality, etc)? Need something to hold me over

 

Ordered my np9150 with the 7970m this afternoon. After reading some of the recent posts above I'm pretty confident that I won't have to wait a month or anything like that, which is nice . I hope they're caught up on the back-orders soon!

 

I ordered mine with SteelSeries Keyboard and I don't think I'm going to receive my laptop until mid July.

A quick question to customers that ordered from XOTICPC. Which type of shipment did you pick? Since this is my first time ordering a $1500+ laptop I would like to know which type of shipment is safer/better.

 

@Kwilaik if you absolutely want pure safety for the your new baby you can do the white glove. Me personally this is my third Sager / Clevo and I have always just did standard ground.

Ordered my NP9170 just a few days before. Hopefully they will get me out of the Phase 1 waiting for parts (7970) soon so I can get back to focusing on work

 

Got my shipping notice 10 minutes ago!

 

@blairo32
When did your order and who from, if you don't mind?

 

I ordered 6 days ago from Pro star.

 

So how long before you think all the back orders are fulfilled and they can move on to normal shipping time frames?

 

This was from last Tuesday. So I'm guessing normal shipping time frames wouldn't happen until next Tuesday. But it all depends on who you buy it from. Because I talked to a builder this past Sunday and he told me that he could ship me a laptop in just two weeks.


@Clintre Thanks man I might just do that. Ive always used UPS but this type of package needs some extra care

 

Which builder/reseller?

 

Off topic noob question.

How can I view my temps and fps?

 

This is CRAZY! I have yet to get a shipment notification, and I ordered in APRIL! I get that it's not first in first out, but holy hell! What more do I have to do to get my laptop within a remotely decent timeframe...

I've been irritated, and I remain irritated. Multiple faulty promises from both the builder and reseller.

 

Did you order from Prostar?

 

I understand many of you are upset that you didn't get in on the first shipment but no seller that I am aware of is making promises of ship dates. We haven't even been shipping for a full week yet and orders are going through production quickly. We have updated every customer that was told they might be in on the first shipment that were transferred to the 2nd shipment. It is saddening to see us sellers being thrown under the bus that are only trying to help all of you and fielding hundreds of "where is my order" questions every day.

As it has been said before at least orders are moving forward, there are several sellers that haven't even shipped a single machine yet and we have a few thousand out the door.

Please understand these items are not just off the shelf items, they are custom built machines, there is allot of manual labor involved. Shipping in a exact order number basis is impossible compared to a game or off the shelf item you might pre order. We have explained before Sager is doing runs of machines and executing the same strategy that has worked for years with pre orders to get as much output as possible.

 

Can you give us an estimate as to the percentage of back orders that have been shipped?

That said I'd much rather they take their time and get everything right than ship me a laptop that has to go back for more work.

 

My order's finally in a Ready to Ship status over at Mythlogic as of 9AM Central US time, good chance of shipping out today?

 

I am not sure how Myth does things but I would say that you have a pretty good shot at shipping today. Congrats on the new machine, you are going to love it. Mine is going to be here on Thursday, I can't wait.

 

That's what I'm hoping. Turns out our machines are virtually identical too, though I couldn't justify the upgrade to the matte screen.

I see you're a MI resident who didn't buy from Mythlogic... better hope they don't find out

 

Did you purchase the stock matte screen option? That option was not available when I placed my order and I had to go with the original matte screen upgrade that has added more production time to my order.

 

Ok, if you have questions about your order, pm them directly. Otherwise, this thread is not intended to complain about sellers. They are doing their best to satisfy thousands of people in the same position as you. A little appreciation can go a long way.

 

My opinion: if you plan to mostly use the laptop on a hard surface, don't worry about a cooling pad until you see evidence of an actual need. If you plan to use it on your lap, the position of the intake vents looks like it would be pretty easy to block with your legs, so a cooling pad may be a good idea. Make sure it's one designed for your lap & not a desk.

 

I am curious about the number of 7970 orders Sager is filling or has filled. Has any of the resellers actually mentioned their total order number?

I ask because I see alot of reference to "thousands" of orders but when I was researching Sager they were listed as 9M in revenue. That would suggest they sell somewhere around 9k units annually ( at a avg price of 1k - not sure that is accurate but seems like it would be in the ballpark ).

The 7970 models are just 2 out of their 8 or 9 right?

 

Revenue =/= sales

 

If you have anything else to add that helps answer my question that would be great.

To clarify as I am not an Accountant. Revenue as in the income from the sale of goods or services. In Sager's case I believe this would be just the sale or computers minus any returns of those same computers.

Edit: This actually doesn't matter. Again the question is are there really thousands of orders to process? Or possibly just a little exaggeration as we discuss pending orders?

 

He probably didn't order from Mythologic because of the sales tax. That's the same boat I'm in. I live in Nebraska so Xotic is a no go for me.

Sent from my HTC PH39100 using Tapatalk 2

 

They did not have that option when I ordered either, but I noticed it in their customization about 3 days before my laptop shipped and asked for the upgrade from the stock glossy screen.

The matte screen was only a $30 upgrade. I actually had no idea Mythlogic was based in Michigan.

That and they are a bit more expensive to start with, so add MI sales tax and we are looking at about $300 more for the same machine.

 

The Matte screen was originally a 190$ upgrade, the Super Clear Ultra Bright LED Anti-Glare Screen w/ 72% NTSC Color Gamut..

But recently, it became a 30$ upgrade..

 

Myth only offered a $190 upgrade for the matte screen. I've only seen the $30 option at Xotic.

 

That was the 72% gamut screen. They did not have the stock one available until about the 10th or 11th of June for some reason. That is when I added the upgrade.

Edit: Based on my exchanges with Hutsady, I inquired about the upgrade around 10am on June 11th, so it was probably a bit before that when it became available.

 

At one point Justin had said that they sent out several hundred shipping notices in one day and that is just from one reseller for one day. So yes I would say several thousand is a reasonable figure.

Edit: found the quote. This was from the first day 7970M started shipping. (also sorry for the double post)

 

I pointed out the fact you were overlooking in your calculations. Revenue is profits. A $1000 laptop is not $1000 revenue. It's probably more in the order of $100 revenue. So your guesses at how many laptops they produce is about 100 times too small.

 

Thanks Rory.

 

Hi all, I dont want to go too far off topic, but I want to point out a couple things:

Revenue = all income generated from various streams such as sales, service, etc.

Profit = Revenue - Expenses

So the notion that Sager has total revenue of $9M as AlwaysSearching suggests would actually support his claim regarding exaggeration of new orders being processed. Also, I don't care either way but the above needs to be clarified apparently. Thanks!

 

Not a problem.

I agree that the number of systems they sell is not really important here. I will note that there have been back orders for a month and a half and this is likely a very busy time of year for any computer manufacturer. Especially with gaming laptops as many new graduates are looking for multiuse laptops that includes gaming for university.

I think this whole fiasco is coming to an end quickly. I seem to remember people who ordered about a week ago are starting to receive notices that their laptops are in production, so they have done a great job at powering through a month and a half of back orders.

 

I was wrong, and got my terms mixed up. I apologize for my mistake, and for getting a bit worked up.

 

^ Yeah, I know what you're going through as I'm also waiting for a build completion and tracking number; but going to the depths of analysis as you are with revenue, number of sales, and so forth is really not the healthiest thing to do. I mean, it won't speed up your order processing nor mine. At this point as sad as it sounds, I think a little bit of patience is all that's required. They finally got the parts, and are now working full blast to process a backlog and give us an update or two. We can't really ask any more of them humanly.

 

Blargh - stuck on "Hardware Build" at Mythlogic since Saturday night (ordered May 3). It burns, it burns, it does.

In all honesty, though, they've been extremely pleasant to deal with, and it's not as if I would have faulted them for starting a build process on a Monday instead of a late Saturday night.

Any other Myth folks with similar order dates seeing progress?

 

Hello,

got my P150EM today.
Is it normal that you have to press the "On"-Button for 2-3 seconds, before the laptop starts?

 

Yep, AFAIK it's done on purpose to prevent accidentally turning on the laptop.

 

Ok, thank you!
Can't wait to test the HD7970M

 

I live in Nebraska, but I would much rather support a local business and pay taxes than spend my money in another state..

 

Ordered April 29th, shipped this afternoon.

 

Likewise, should be here Thursday.

 

Nice. Guess I'll just cross my fingers that it doesn't take them another week to plow through a week's worth of pre-orders to get to/through mine...

 

It's here..

Finally.

(Installing Windows + Drivers now, can't wait to get benchmarks on the 7970M)

 

I actually just found out Mythlogic was located in my state. I could hardly call them local though, Ann Arbor is about 8hrs from me. Either way I am happy with Xotic, as I ordered on May 27th and it was shipped last Friday (Just wish my tracking would update. Hoping for tomorrow, Thursday at the latest).

 

More or less I was just saying that slapshot30 should purchase from the retailer he wants and not base his decision solely on having to pay tax for being in the same state as Xotic. That's all

Also be happy your laptop has shipped. I ordered mine before you and it hasn't shipped yet.

 

I agree, I chose Xotic after looking at several other resellers once I had decided on Clevo. It is important to choose the reseller that matches your needs. Sorry to hear you have not shipped yet. What stage are you in? I know I had to ask them to charge my card before I moved to stage 2, then I shipped the next day. Are you waiting on anything on backorder such as the bigfoot wireless? Did you get any upgrades performed by xotic like decals or a screen upgrade?