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    *** OFFICIAL Sager NP8760 / Clevo W870CU Owners Lounge ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Larry@LPC-Digital, Oct 8, 2009.

  1. jeff0078

    jeff0078 Notebook Consultant

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  2. BrandonSi

    BrandonSi Notebook Savant

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    Eurocom still lists "O/C" in their description for the 920XM upgrade.. but I agree, something fishy is going on here..
     
  3. jeff0078

    jeff0078 Notebook Consultant

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    It's too bad, especially since Justin was touting it earlier in this thread.
     
  4. Lawrence_Chiu

    Lawrence_Chiu Notebook Enthusiast

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    Just thinking out loud, maybe several people burned up their CPU's with IntelBurnTest overclocked to the max and the vendors are complaining to Clevo.

    Pure speculation...
     
  5. The_Moo™

    The_Moo™ Here we go again.....

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    Humm since I'm always anti clevo now wouldn't be a good time to say I told you so ?


    Either way it's a dumb move since it will loose customers for no reason ( cooling can take it no problem ) just it's a little perplexing ... And only reason I could see it happening is complaints
     
  6. BrandonSi

    BrandonSi Notebook Savant

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    Assuming in the first place it's a move by Clevo at all, then I agree, it is a dumb moove.
     
  7. The_Moo™

    The_Moo™ Here we go again.....

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    If xotic did it it was because of clevo and sager ...

    They wouldn't / couldn't go rouge because it could breach a contract somewhere
     
  8. BrandonSi

    BrandonSi Notebook Savant

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    Again, I agree, but as we've seen, not all resellers are 100% on this yet. Until we get actual confirmation from someone (reseller, sager, etc..) that they've removed OC from the bios for 920XM, then I don't think it's fair to say they've made a move, or policy change.
     
  9. Larry@LPC-Digital

    Larry@LPC-Digital Company Representative

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    I really think this is Clevo's doing and not the resellers, but someone correct me if I'm wrong. The question is, who is now not going to order one or who is going to send their system back for a refund because of this? I for one am interested to know..
     
    Last edited by a moderator: Jan 29, 2015
  10. BrandonSi

    BrandonSi Notebook Savant

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    I'm not canceling, obviously there are some people out there (such as yourself) who have a bios that has the OC capability, at least for the 920XM. Once we isolate that exact version, I don't think it'll be too hard to get someone (such as yourself.. ;) ) to dump it for us. Then we can look at repackaging it into an existing bios update and we're all good.

    The real question is the motive behind this (as of yet unconfirmed) change. If there's possible damage to be caused by OC'ing the 920XM to a certain level of performance, then hopefully they'll release a future bios update with the corrected OC capability.

    I can't fathom Clevo removing this ability just "because." There's a reason for it, and that's what we need to find out. Unfortunately, I don't think anyone in a position to give us that information is just going to hop on over here to NBR and explain it. :( Hopefully whomever Don May Jr speaks with at Sager might be able to shed some light on what the situation is.
     
  11. Gophn

    Gophn NBR Resident Assistant

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    I have been evaluating this system... but just ran into an obstacle.

    Need a replacement GTX 280M module. :(

    What is the VBIOS version do you guys have in yours?

    I would like to flash it to another version to see if the issue goes away.
     
  12. damascus_steel

    damascus_steel Notebook Guru

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    Did you overclock your 920XM via BIOS? If yes what BIOS and KBC/EC firmware version do you have? It would be interesting to have a list of known BIOS versions and their capabilities/limitations.

     
    Last edited by a moderator: Jan 29, 2015
  13. Nobody-3

    Nobody-3 Notebook Enthusiast

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    My Version: 62.92.91.00.01

    Date: 05/18/09
     
  14. Gophn

    Gophn NBR Resident Assistant

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    the unit I have is using the same version.... I guess its an isolated incident.
     
  15. Blacky

    Blacky Notebook Prophet

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    So this is the latest video BIOS for the 280M ? I was wondering if I could flash it on my 280M which is 62.92.78.00.01.
     
  16. Gophn

    Gophn NBR Resident Assistant

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    I would not recommend it... since your 280M is MXM 2.x.

    ... while the one we are referring to is MXM 3.0B

    also... "dont fix it if it aint broke" ;)
     
  17. Blacky

    Blacky Notebook Prophet

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    That's what keeps me away from doing this. But as long as I can blind flash it back, there is no big deal for me.
     
  18. Don May Jr

    Don May Jr Notebook Enthusiast

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    Well, I for one am thinking about returning it. I'm going to mull it over this weekend and decide. It is a nice computer, but I don't appreciate Sager's own people selling me on a computer with a function I cannot do.

     
    Last edited by a moderator: Jan 29, 2015
  19. Gophn

    Gophn NBR Resident Assistant

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    oh, have you tried to use EVGA's E-LEET overclocking program yet?

    as long as TurboBoost is enabled in the BIOS, the CPU can be pushed forward with such utilities.

    I am testing it now, but I have to put it on hold since I am waiting for a cross-shipment of a new videocard module.
     
  20. Don May Jr

    Don May Jr Notebook Enthusiast

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    The fellow who sold me on the whole OCing thing with the system at Sager was Frank Chu (I think). No complaints about him personally, though... he was a nice enough fellow who was great to speak with. I'm just upset that he was touting the OC ability of the 8760 to me but I have a feeling that, when he was talking to me about it, the computers DID have it in the BIOS, so I don't really blame him... I blame the company for not informing their employees of what was going on. I mean, my business partner and I spoke to Frank for two days before placing the order about our computer builds.

    The tech support fellow I spoke with yesterday, I think, was named maybe Dan???? I don't remember exactly but I was on hold for quite a while and no one has called me back or emailed me about my issue yet with an explanation/answer.
     
  21. damascus_steel

    damascus_steel Notebook Guru

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    If you bought a 920XM due to the ability to overclock it then return whole laptop back. And I expect you won't be the only one. Get another W870 or W860 with 820QM from another Clevo reseller.
     
  22. Lawrence_Chiu

    Lawrence_Chiu Notebook Enthusiast

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    If he returns it, then what? This new BIOS goes into all the new W870CU's / NP8760's coming out of Clevo so it's not like he can buy it somewhere else and get OC BIOS.
     
  23. damascus_steel

    damascus_steel Notebook Guru

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    He can save some money by using just 820QM. Then he doesn't need to care about lack of overclocking. Also the problem is he seems to have bought his laptop with expectation he would be able to overclock it. If his expectations were not met he should return it.
     
  24. BrandonSi

    BrandonSi Notebook Savant

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    I agree. I hope by the time I'm ready to upgrade to a 920XM this issue will have been resolved, but judging from the D900F thread, it may not be. Without OC'ing capabilities, I don't think I could justify the expense of upgrading to the 920XM, either now, or in the near future.
     
  25. jabbermacy

    jabbermacy Notebook Geek

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    One word: BUZZKILL.

    Another word: SHIPPED! (so I am still happy ;)
     
  26. BrandonSi

    BrandonSi Notebook Savant

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    Woo jabber! Did you get an arrival date yet?!
     
  27. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Okay, here is my battery report for the W870CU. I have mimicked the battery run that I conducted on my M570TU a few months back just for comparison. http://forum.notebookreview.com/showpost.php?p=5080167&postcount=546

    Power management is set to high performance with the display brightness at 42%. My GTX 280M idle level is undervolted and underclocked. My entire OS is streamlined for pure minimalism.

    3D application: 500/1250/800 @ 0.95v
    3D desktop: 400/800/400 @ 0.8v
    2D desktop: 300/600/300 @ 0.75v
    Idle: 150/300/75 @ 0.7v

    While on battery, the GPU is restricted to 3D desktop as it's maximum, and the CPU is restricted to 1.46GHz as it's maximum with Turbo Boost disabled so even on one or two core load the CPU will not throttle past 1.46GHz.

    As always, I began the morning by picking up a cup of hot chocolate and sitting at one of the food court tables at the mall with my notebook. I started timing my battery run once I pressed the power button at precisely 09:00. After booting up to desktop, I opened up Opera and checked on my email and browsed around NBR and the internet for 15 minutes. Then I opened up OpenOffice and began typing a paper that I have due for one of my classes. I was able to hit 25% battery life at 10:00, meaning that it took 60 minutes to reach 25%. After I hit 25%, I saved my work and went home. If I kept on typing there for the duration of my battery, I believe that I would have seen close to 75 minutes of battery time on light work before my notebook shuts itself down at 5%. Unfortunately, I was unable to even get close to my proposed goal of 120 minutes, but an hour and 15 minutes is good enough for me.
     
  28. Blacky

    Blacky Notebook Prophet

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    Very nice soviet. I was waiting for you to come up with the proper GPU voltages so I can flash them on my 280M as well. :D. + Rep
     
  29. BrandonSi

    BrandonSi Notebook Savant

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    Still, not a bad run at all, especially with the W870CU and the larger screen. We're you using any usb, wireless mouse, etc? I'm guessing you weren't, and for putting up with that trackpad for 75 minutes alone I give you kudos.. I hate that trackpad so much :)
     
  30. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    Both the lowest and highest levels are stable at those clocks and voltages. I haven't had the time to thoroughly test the middle two. But I'm pretty sure they are stable as well as they were rock solid on my M570TU's GTX 280M. And knowing that the MXM 3.0 GTX 280M is more flexible and stable at harsher settings, I would be surprised if the middle levels were not stable. Do keep in mind that the M570TU's GTX280M is different compared to the W870CU's GTX 280M. For example, anything lower than 160/320/80 @ Xv on my M570TU would be unstable and pose issues when waking up from sleep mode. Also, 400/800/400 @ Xv on the 3D application level would produce several artifacts.

    No, I did not have any USB devices plugged in. I have never used the trackpad on this notebook before to tell you the truth. I don't know how it feels like or how it performs. I did not have my G9x with me while I was typing at the mall, so I use my keyboard to navigate.
     
  31. Gophn

    Gophn NBR Resident Assistant

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    Soviet, can you upload and PM me your undervolted version of the GTX 280M VBios?

    I would like to test it on my faulty GTX 280M... while I am awaiting the cross-shipment for the new one.
     
  32. Soviet Sunrise

    Soviet Sunrise Notebook Prophet

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    PM sent. 10char
     
  33. jabbermacy

    jabbermacy Notebook Geek

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    YES!!! 12/09 but my flight leaves China on 12/16. So I get home, kiss da wife, and run to my pile of stuff waiting for me and look for the biggest box ;)
     
  34. BrandonSi

    BrandonSi Notebook Savant

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    Well gang, it's official, Clevo put the smack down on OC'ing in the bios. No reason given, according to the person I spoke to at Sager. I had to call about 5 different times over a few days before I got someone who could give me an official answer, but that was straight from Sager, who put the blame squarely on Clevo. At least the support person I talked to, did. :(
     
  35. Blacky

    Blacky Notebook Prophet

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    That's the second major downsize of this model after the horrid battery life. Oh well...
     
  36. BrandonSi

    BrandonSi Notebook Savant

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    Yeap.. I guess we'll just have to hold out hope that Clevo adds it back in after the reason for its departure is resolved. Since I got the 820QM I'm not upset, just a bit disappointed.. Enough so that I may not bother upgrading to the 920XM and just wait until I replace the W870CU in 2 years.
     
  37. jeff0078

    jeff0078 Notebook Consultant

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    Are we giving up hope that we can get a copy of the OC bios or are you afraid of OC'ing now, since Clevo thinks there's a problem?

    On a semi-related note: WHERE ARE YOU UPS MAN???

    Edit: Got it. :cool:

    Edit #2: Dead pixel for the loss!!
     
  38. zerodip

    zerodip Notebook Enthusiast

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    Sorry if I sound like a complete noob here but does an overclocking option have to unlocked in the bios to actually overclock it? In other words, would third party 'clocking software not work?

    If not, that's a damn shame, even though I got the 820 over the 920XM...
     
  39. Judicator

    Judicator Judged and found wanting.

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    Third party overclocking software should work, although you'd have to find such software first, and then, of course, there's often the higher risk of frying your system...
     
  40. BrandonSi

    BrandonSi Notebook Savant

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    Hey! Mine arrives tomorrow. (free upgrade on shipping.. Thanks Malibal)!

    Dead pixel?! I assume you've tried resuscitating it?

    As far as the OC situation, since I ordered the 820QM no huge loss. I did contact a few resellers and no joy on getting a copy of the old bios that allowed OC. I'm not giving up, more like patiently waiting. I hadn't planned on upgrading to the 920XM for a year so, and now am not going to upgrade unless OC capabilities are returned to the bios.
     
  41. zerodip

    zerodip Notebook Enthusiast

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    UPS updated their tracker and instead of coming Thursday like their original estimate, it should be here later today. :D
     
  42. Larry@LPC-Digital

    Larry@LPC-Digital Company Representative

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    As Gophn stated, the EVGA E-LEET Tuning Utility is something to try. I used it to slightly OC on an otherwise totally stock settings and got almost a 15,000 Vantage CPU score.

    [​IMG]
     
    Last edited by a moderator: Jan 29, 2015
  43. jeff0078

    jeff0078 Notebook Consultant

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    I thought dead pixels were just that - dead. Stuck pixels are the ones you can fix a low percentage of the time, no?

    I can live with it though, I guess. It is a little disappointing after you spend 2 and a half grand on a computer to find a flaw as soon as you boot it up. I work with Lenevos all day at work and I've never seen a single dead pixel on any of them. What can you do though? Sometimes imperfect things are the most beautiful...

    Also had what I believed to be the audio popping problem that is discussed in another thread around here. Installed the Vista drivers and everything seemed to be okay. Not thoroughly tested yet though.

    Will post some impressions later this week when I've had more time with my baby.
     
  44. BrandonSi

    BrandonSi Notebook Savant

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    Good point, I actually have no experience with stuck/dead pixels whatsoever, so you're probably right. Where is it in relation to the center of the screen? From what someone else posted, if it's in this little section near the center of the screen it's considered a warranty issue, and you can have it replaced.
     
  45. jabbermacy

    jabbermacy Notebook Geek

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  46. BrandonSi

    BrandonSi Notebook Savant

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  47. jabbermacy

    jabbermacy Notebook Geek

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    Thanks! I'll check the vid at home since China blocks da tube ;)
     
  48. jeff0078

    jeff0078 Notebook Consultant

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  49. theriko

    theriko Ronin

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    Probably just a typo (assuming you're talking about the Turbo frequency)
     
  50. jeff0078

    jeff0078 Notebook Consultant

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    So they accidentally hit the '73' button instead of the '20' button? :p
     
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