*** Official Clevo P870DM2/P870DM3 (Sager NP9873/NP9872) Owner's Lounge! - The Phoenix 2 is here! **

Oh, that simple? And they charge for this? I thought it was some custom software or some BIOS unlocks of some sort.

 

Their BIOS is stock but has the Origin PC logo but they do have awesome custom paint jobs, love their yellow colored laptops

 

Yeah, their paint jobs are nice, but they don't offer that in Asia. Or the All-in-one, which I was interested in.

 

Why not? Isn't it the same? You order a laptop then they paint it for you and ship it?

Anyway after my 9K Origin PC Millenium system that I bought from them, I will never repeat that mistake again, their bad customer service is the worst I've ever seen from any company, also when I sold my expensive system to a guy here in Dubai they refused to transfer the warranty to him. So much for paying 9000 USD for a system

 

Nope, they got separate websites for ordering in different countries in Asia. And they don't offer nearly as many customization options for the Asians. Then again, there aren't so many large vendor options here in Asia. I mean Alienware sells like 2-3 pre-built options for all their laptops and desktops. They don't even bother to let you choose anymore on top of dated options. They don't nearly refresh as fast in Asia.

 

What country/city?

 

Greater China area

 

http://www.fool.com/investing/2016/08/19/intel-corporations-kaby-lake-for-desktops-looks-li.aspx
5 to 12% higher clocks or that might be IPC

 

Can we expect a Kaby lake/Pascal Clevo laptop to come out during holiday season?

 

Sorry, I must have misunderstood why you asked @Papusan why XTU was installed on his system (since you know it now comes with Clevo CC). My reply was to explain he didn't knowingly do so.

 

I would not run the machine without the bottom cover unless you have air moving across the entire heatsink otherwise your cooling will suffer and the system will overheat quicker. The areo affect from the negative pressures generated with the covers on and fans running help more that most realize. Running without the cover and without abundant airflow is a quick way to hurt something so be aware.

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I honestly don't care about any of that. Stock configurations are fine with me. This is exactly the kind of smug elitism that we were referring to regarding HID.

Your comment is no different than the "build desktop, bro" crowd. Different people have different goals and desires for their systems. Some just want to turn it on, install games and play instead of screwing around with a bunch of settings.

 

Kaby lake procs will use the same socket and chipset as Skylake. So it's just a matter of upgrading the cpu in current systems.

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That must have been difficult, considering Whitesville, TX doesn't exist anymore.

 

Ah, your post must have autocorrected. I had never heard of a whitesville, so I was curious.

 

All this talk of vapor chambers in the 'Grid' got me a bit curious. What the heck is it, and how does it differ from a heat pipe?

In any case, wanted to share a link which helps explain things - http://celsiainc.com/blog-heat-pipes-and-vapor-chambers-whats-the-difference/ for those that are interested. (sorry about the sales-y language at the bottom, but that outweighs the overall information found in the post).

Wiki one as well - https://en.wikipedia.org/wiki/Heat_pipe and https://en.wikipedia.org/wiki/Heat_pipe#Vapor_chamber_or_flat_heat_pipes

 

Need some advice please.

My DM3 was suppose to have shipped yesterday. It didn't and today, only after I emailed the reseller, I was advised that during testing today one 1080 has failed and needs replacing, which they are doing now. He says its rare a 1080 essentially fails out of the box.

Is this something I should worry about?

Should I want then to supply a different, new chassis from Clevo as they come pre-installed with the GPUs?

As they are from the same batch I am concerned about the other gpu and that it might go bad in the near future.

Thanks for the advice.

 

I would ask for a different chasis tbh although I doubt there is any way to check if they do indeed do that in the end.. Also how long is the warranty etc that your getting with it?

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Not exactly confidence inspiring is it.

I wouldn't worry too much they they will change the GPU themselves - someone is going to install a replacment at some point somewhere.

 

It's from XMG (Schenker) and comes with a 2 year warranty.

So I should ask for a different chassis?

 

It makes me feel like I am getting a $6k lemon

 

Even if they say they will swap the chassis, how can you be certain they did?

As long as you have your warranty don't worry too much about it

 

Dont worry about GPU.
You will receive same model, doesn't matter if it came with barebone or not.
Most important is: it should work in 100%.

 

Is this a fairly common issue? How often do laptops like this fail in testing? Should I be worried about the other gpu down the line?

I keep my life and work on my laptop and having to use the warranty and send it off for repair is a massive inconvenience and has a an opportunity cost associated with it.

I went with this specific company and this Clevo/Sager model because I wanted reliability and a long life.

This has put a really sour taste in my mouth. I am considering cancelling my order and waiting for published reviews and a second batch of chassis.

 

I am considering asking for an additional year warranty to be included (which they offer for £300) or they can cancel and refund my order.

I have really lost confidence.

 

With HIDevolution's warranty should something like this happen they can send you the replacement part to change yourself if you are comfortable in doing so so you won't be without a laptop, I don't know how XMG's warranty works you could ask them how would they handle such a case if the GPU ever fails again although this is very rare to happen, I've never heard of a GPU failure at the factory/reseller before

 

They said they arrange collection and guarantee to test the unit within 48hrs of receipt.

Would you cancel the order, insist on an extended warranty, or not think its a big deal?

Thanks

 

This is what I just got back from the XMG:

"We ship literally thousands of machines a month and yours is the first that a) I've been told about and b) has happened in the last 2-3 months. Generally if it happens it won't affect an order much because the time it takes to re-install a new GPU or build with a new chassis is just a day or so. The failure rate of GPU's in production is very small and actually once customers receive a machine tiny.

The cards with an SLI machine aren't matched or particuarly special so it's not a problem to swap out. It's actually quicker to do that than to build a new machine. It's still an option though, if for some reason the new card doesn't resolve the problem.

Either way production is keeping me informed (which normally they wouldn't do in quite this much detail so they understand it needs to go out and be resolved asap)."

 

This could happen with any company bro, that's why there is quality control and stress tests I wouldn't do a thing and just would wait and get a perfectly working laptop. Ask them for extra stress tests and documented proof to satisfy your doubts like AIDA64 Extreme torture test for 15 mins with temps notes of max/average using HWiNFO along with a wPRIME stability test and more importantly a FireStrike test to test the GPU temps

 

I have taken your advice and requested the above documented testing.

 

Dunno why you're so concerned when your sample size is one. Bad hardware makes it through QC from time to time, especially for something with as many points of failure as a GPU.

 

I installed Afterburner 4.3.0 Beta 4 to try to undervolt the gtx 1080. Unfortunately neither afterburner nor nvinspector allow to manipulate voltage atm. Also gpuz cannot read the asic of the gpus. I hope this will resolve in the future.

Regarding to a forumpost at 3dcenter undervolting pascal may be a very interesting topic especially with notebooks.

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no worries there mate, ive known xmg to be a very reliable company actually, be HAPPY that they do thorough inhouse stress testing before sending out the units. imagine if this wouldve happened in your hands!

as @Phoenix already mentioned, this is totally normal and its happened before and will happen again. still, its extremely rare that hardware fails during inhouse testing, and even rarer that customers themselves have to face such issues. in this case, it just so happened that it was your machine that failed initial testing. if it was really just the gpu, then the second round with swapped out gpu should go just fine. if not, theyll surely swap out the whole machine.

this has little to do with batches, since that kinda thing can always happen. so wait it out, let them do their job and best to extend ur waiting time a bit instead of rushing things and paying the price for that down the road

Sent from my Huawei Mate 8 NXT-AL10

 

@farris I can't emphasize jaybee83 enough. Be very happy they tested it.

Coming from personal experience, it is far less confidence inspiring when a laptop makes it all the way to you and you find the defective part.

 

Thanks guys!

I appreciate all the advice!

 

firestrike scores

 

Please upload me the optional drivers folder in zip files to dropbox

thanks

 

Did we get any news on the AUO vs LG 120hz 5ms? Did the AUO perform better or worse than 25+ ms from LG?

 

Just to give you background on the computer industry. Generally, they have a range of acceptable failure rates on the components. It happens because QA is done by spot checking in a lot out batch, then randomly testing a pallet here or there in many cases, although it varies by producer and market segment. This is why you see such strong warranties on DOAs (dead on arrival). Now, so long as the failure want caused by a problem with voltage regulation on the motherboard, which isn't likely but will be tested, your hard drives should be fine. When the video card, mb, and display were replaced on my unit, my ssd was just fine. This should tell you that unless something specific goes wrong, it's fine. Now, remember always back up your data. For really important files, I recommend two thumb drives and an external hdd, or, if you trust the security, a copy emailed to yourself or cloud storage replacing one of the thumb drives... Backup, backup, backup!!! But this happens and you are guaranteed a fresh repaste if you didn't pay for one and weren't going to do it yourself!

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@Meaker@Sager


someone from sagernotebook sales department said this to me today

"why is everyone ask panel response time"
"120hz is all u need, no gsync or response time"



?????

 

LOL

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I imagine they believe frequency can make up for lack of the other two. I'd say plausible for vsync/gsync, but response time is definitely important.

 

You order dimsum. You get noodle. You no need dimsum. Stop asking fries.

 

Love that analogy of yours ahah

 

Guys, am I the only one worried about the temps that have been reported so far? I am eagerly waiting for more reviews.
I sure hope that this GTX1080 doesn't turn out to be another 880m.

 

Being the owner of two 880M I for sure hope not... Jesus

 

Not really. I'm just hoping it's an improper contact thing.

 

3 guys I spoke to on phone all chinese

 

Ive been playing csgo and LoL on ultra for a good 3 hours now and the temps dont go above 60. Granted these arent very intensive games. I will test blackdesert online, world of tanks, overwatch, later

 

LOL and CS:GO are weak games... Almost zero hardware requirements
I had 260fps on LOL (4K) on 980M without V-sync, so 120fps 1080p locked via G-Sync are no load. 60 is quite much for such games.