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    *** Official Clevo P870KM1/P870KM1-G/Sager NP9876 Owner's Lounge! - Phoenix 3.0 ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan@HIDevolution, Jan 5, 2017.

  1. Meaker@Sager

    Meaker@Sager Company Representative

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    Internal G-sync has no dedicated module.
     
  2. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Welp.
     
  3. cloudms

    cloudms Newbie

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    Hi all. Just got my NP9876 yesterday (7700k, single 1080, manufacturer IC diamond) but it seems to be running rather hotter than I expected. I even undervolted the cpu -100mv (@4.4ghz, speedstep disabled) and both cpu/gpu peaked at 91c (though typically in the high 70s to high 80s) playing PUBG on ultra, in a cool room. CPU was ~46c at idle, ~36c when I maxxed the fans with fn+1.

    Does that sound normal? I'll have to test more tonight, tbh I'm afraid of stress tests as I'm sure they'll hit the maximums...
     
  4. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Not normal.

    Press for a free 2-way shipping + repair or just refund it.
     
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  5. shizz

    shizz Notebook Enthusiast

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    I got a dm2, but believe me, I've RMA'd this thing more times than I've liked, just because of the very same problems. No matter what I did, I had GPUs hitting 91, and although I got different heatsinks to yours, this is the very same problem here - and I've seen it happen around YouTube. For 6 months, I wasn't convinced this machine could even run fine, for some reason or another. Since my last RMA, it has been benching perfectly. I got 170/170 oc on both GPUs and they only go as high as 81/77c respectively. I've no idea what Clevo factory has done to fix this this time around. But it runs cool, though noisy. And funny thing is, I've ordered a vapor chamber and will soon be delidding the CPU. I hope the upgrade doesn't revert it to the state where it still constantly overheats. Because I've no idea why they didn't fix it on the previous RMAs and why it is now running fine.
     
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  6. cloudms

    cloudms Newbie

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    Thanks for the confirmation. Roughly what kind of temps should I expect out of the box?

    And I'll do so; hopefully I won't have to refund because I quite like the machine aside from this issue. And I'd be out something like $500* between the vendor's 15%* open box fee and shipping...

    Good to know this isn't how it should be, though a bummer to hear it's a relatively common issue. I'd hoped I wouldn't have to deal with this sort of thing with a high-end prebuilt machine.
     
  7. Juang1985

    Juang1985 Notebook Deity

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    I got a KM1 with dual 1080s and 7700k. Let me tell you... these machines run warm by nature. 91c is defiantly hotter than it should be. In demanding games GPus can get up to 84-87c and CPU around 80-84c @ 4.5hrz. My guess is that u might need to re-paste with some high quality thermal paste and set the fan profile to "overclock" in clevo control center **1070 are less power hungry therefore run cooler than 1080s dont compare those two cause the 1080 will always run hotter than 1070
     
  8. Donald@Paladin44

    Donald@Paladin44 Retired

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    With no Vapor Chamber heat sink set, and a non-delidded Intel® Core™ i7-7700K CPU with no Coollaboratory Liquid Ultra you can expect CPU temps under load to range between 90~98C. GPU shouldn't go much past 87C.
     
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  9. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Well, you refund it because the machine doesn't work properly. Should get 100% back from the seller and shipping fees covered.


    Which seller is this? Seems like they do a really bad paste job and deserve no business from customers demanding performance laptops.
     
  10. Georgel

    Georgel Notebook Virtuoso

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    I am planning to replace the paste job on my P775 from Arctic MX-4 to Kryonaut, should this solve high temps? Does Kryonaut have any kind of issues that I should be aware of? :oops:

    Also, temps for the GPU are so high on P870 without the vapour champer? That is what does most of the cooling job?>
     
  11. Donald@Paladin44

    Donald@Paladin44 Retired

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    I cannot comment on MX-4 or Kryonaut, we don't use them.

    Yes, the Vapor Chamber Heat Sink Set makes a dramatic difference, usually about 10C on the CPU and 10~30C on the GPU depending on whether measured while gaming, or benchmarking.
     
  12. Commandor

    Commandor Notebook Consultant

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    Does anyone know how to contact Phoenix? I'll be in Dubai soon and I am considering selling my Loaded P870KM1 since I don't really use it as much as I would like to. I think he is the only guy in the region who might be interested in such extreme gaming/benchmarking rig. I couldn't send him a PM.
     
  13. Donald@Paladin44

    Donald@Paladin44 Retired

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    You can reach out to anyone here on the forum by putting @ in front of their name. @Phoenix.
     
  14. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    1) I don't buy used stuff. Period.
    2) I don't meet anyone from an online forum for ANY reason
    3) No one can PM me unless I PM them first
     
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  15. Ground_Zro

    Ground_Zro Notebook Consultant

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    I agree completely ;)

    Sent from my XT1585 using Tapatalk
     
  16. Commandor

    Commandor Notebook Consultant

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    Oh man that's extreme. I thought I would ask here before listing it for sale.
     
  17. Ground_Zro

    Ground_Zro Notebook Consultant

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    I think I might have came off a little rough but I agree with him on all 3 points, no offense to you or nothing but safety is a bug concern nowadays

    Sent from my XT1585 using Tapatalk
     
  18. Donald@Paladin44

    Donald@Paladin44 Retired

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    Well, the good news is @Phoenix gave you his answer...he is not interested because he never buys used laptops. That is really the bottom line...asked and answered.
     
  19. cloudms

    cloudms Newbie

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    By 'under load' I assume you're meaning heavy, like Prime95/Firemark?

    In other news, it looks like (at least most of) my problem was the automatic fan control not working properly. I'd tried the different fan settings in the CCC and didn't notice much difference aside from Max; but after flipping through them a bunch once again, at some point the auto fan control started to work properly; the fans got pretty loud (~75% max volume) whereas before they only got a little bit stronger.

    Just now I maxxed at 81c/83c cpu/gpu under the same conditions as before (stock 4.4ghz, IC diamond, -100mv, speedstep off, playing PUBG on ultra, in a cool room). 44 idle w/ silent fans. Does that sound acceptable at least?

    And thanks all for your input~
     
  20. Donald@Paladin44

    Donald@Paladin44 Retired

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    We recommend that you NEVER use Prime95 or FurMark. This has been discussed repeatedly on this forum.

    81c~83c are great temps...GAME ON!
     
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  21. cloudms

    cloudms Newbie

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    Great! And I appreciate the heads up; I still have a lot of reading to do.
     
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  22. Meaker@Sager

    Meaker@Sager Company Representative

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    My advice to others is if you are meeting for something like this, do it in a public place, do not take cash.
     
  23. jcadduono

    jcadduono Notebook Guru

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    lol ok so I tried to delid my 7700k the same way as I did haswell 4770k - using a vise and a block of wood along with a hammer. first tap no luck, second tap no luck, huh, weird, the 4770k's IHS came off so much easier... third tap I hit it fairly hard ---- and the 7700k PCB splits open on 2 layers! still couldn't get the darn IHS to budge either.
    no wonder people are buying delid tools :(
    anyways, i put it back in my p870 just to see what kind of beeps i'd get for being an idiot
    NO BEEPS straight to windows screen
    i'm typing right now on a split layered 7700k and some leftover paste still stuck to the p870 heatsink block.
    i'd say an entire 1/4 of the CPU PCB is split open from 1 side of the cpu (where the wood block was against) and this guy is still givin' er
    i think i'll still take my chances again with the delid tool, even if it is much riskier now with the splitting
    and i spent like 6 hours banging my forehead on the wall thinking ramen noodles for a month before trying it in the laptop, jeeze
    what a night to remember
     
  24. shizz

    shizz Notebook Enthusiast

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    Get a razor tho? No more straining the PCB? If you hear a worrisome POP while using the delidder tho, bad things might have happened :D
     
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  25. Meaker@Sager

    Meaker@Sager Company Representative

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    Note the PCB is much thinner than your 4xxx series cpu. Since the 6xxx series the vice method is a big no-no.
     
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  26. robbug

    robbug Notebook Enthusiast

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    I'm looking to get a new storage solution for the P870KM1. I travel quite a bit and was looking at getting the Everki Titan. However it looks to be pretty huge and it appears one has to be conscientious on how much stuff to fit into it so the bag can fit under the seat on an airliner (from comments). I was looking hard at the Everki Atlas but it appears it may just be slightly too small based on dimensions. Has anyone here have success using the Everki Atlas with the P870KM1 (or DM2/3 for that matter)?
     
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  27. maxcrysis

    maxcrysis Notebook Enthusiast

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    For those who have bad temps.Regular heatsinks max fans.This machine can run cooler you need good contact with heatsink.
     
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  28. bloodhawk

    bloodhawk Derailer of threads.

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    I have been using this one for a almost 5 years now, and it fits both my Clevo 's pretty well -
    https://www.amazon.com/gp/product/B007B5VDBM/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
     
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  29. Gursimran82956

    Gursimran82956 Notebook Consultant

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    Any idea on the year when volta architecture will be available for the next or next to next generation of clevo flagships?
     
  30. ssj92

    ssj92 Neutron Star

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  31. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    MX-4 is cancer that will dry out in a few months

    Kryonaut is good if your heatsink contact is perfect

    ICD is a stopgap solution if you don't want to adjust your heatsink so that it has perfect contact, only positive side is the resistance to dry out
     
  32. Donald@Paladin44

    Donald@Paladin44 Retired

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    The latest word, subject to change of course, is that Volta for laptops will be released in the 1st half of 2018.
     
  33. D2 Ultima

    D2 Ultima Livestreaming Master

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    This sounds about right. My *personal* guess is they may be shipping by may 2018

    Key words: personal, guess.
     
  34. Meaker@Sager

    Meaker@Sager Company Representative

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    Nvidia do tend to keep to specific cycles unless a disruptive influence comes in.
     
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  35. t456

    t456 1977-09-05, 12:56:00 UTC

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    Can you copy that 1096 edid as well? Just to make sure these two are compatible, mind.

    Flashing an edid on an eDP and/or write-protected panel is not a simple task (though it is possible). Main thing is that it needs hardware tools rather than pure software and caution in order to avoid corrupting the non-edid firmware part. Could do that for you, but you're on the wrong continent, so shipping costs may be prohibitive. Easier might be a hacked or updated bios and vbios. Not much chance for an official Clevo update; that 1296 edid is from a Dell-specific batch.
    Yes, that programmer is more than adequate for vbios eeproms. The Dell vbios is a good option considering the panel's edid is also a Dell. Worst result is that it will not run, but with a programmer that is easily fixed (provided you didn't skip the backup part).
     
  36. bloodhawk

    bloodhawk Derailer of threads.

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    I have the same panel coming in, and i have the necessary hardware tools to read / write firmware's (can solder cables on if the need be otherwise i have a 40/30pin edp to eeprom programmer cable as well). Do let me know.
     
    Last edited: Jul 30, 2017
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  37. Georgel

    Georgel Notebook Virtuoso

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    What paste is most recommended, especially if I am not sure how well the heatsink fits?
     
  38. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    ICD

    It's the best stopgap paste
     
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  39. Georgel

    Georgel Notebook Virtuoso

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    Isn't that the one which can scar / leave marks on the surfaces? I want to avoid Diamond based pastes as well as metal based ones if possible
     
  40. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Yes that one scratch the die.

    You can remove without scratch if you spend a lot of time by soaking in alcohol, letting it dry, soaking it over and over again before wipe gently.



    It's removable without scratch but not in a practical way.

    I'm not sure what other paste works as a stopgap like ICD @D2 Ultima
     
  41. Georgel

    Georgel Notebook Virtuoso

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    Well, if Kryonaut is better than MX-4 at least there iis that for now, it should improve things a bit :D
     
  42. D2 Ultima

    D2 Ultima Livestreaming Master

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    Arctic Ceramique 2 will work but not as well. And you don't need to do so much; soak it a bit, wipe off what easily comes off, soak the rest, wipe off again, until done. It takes a while but it's not dangerous

    Sent from my OnePlus 1 using a coconut
     
  43. Meaker@Sager

    Meaker@Sager Company Representative

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    Or not worry about cosmetic marks on the core which is never in view is also an option :p
     
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  44. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Or maybe improve quality control so that ICD isn't relevant anymore (not should it have been in the first place)
     
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  45. bloodhawk

    bloodhawk Derailer of threads.

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  46. Meaker@Sager

    Meaker@Sager Company Representative

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    You will always get improvements from a better TIM therefore they will always be relevant.

    You can't design a machine so well that it can ignore the laws of physics sadly.
     
    Last edited: Jul 30, 2017
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  47. bloodhawk

    bloodhawk Derailer of threads.

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    Before we shift blame to "laws of Physics" there needs to be better quality control.
     
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  48. bennyg

    bennyg Notebook Virtuoso

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    Newton's little known 3rd Law of Clevodynamics. For every good fitting heatsink that comes out of the factory there is an equally and oppositely bad fitting heatsink ;p
     
  49. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    [​IMG]




    Bloodhawk is right.

    What Clevo is doing (or the lack of) to QC right now is just absurd.




    Conflict to this law.

    To date, none of the Clevo heatsinks manufactured have passed QC. They're all trash.
     
  50. Meaker@Sager

    Meaker@Sager Company Representative

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    You are on a forum of people coming here who have issues, that will impact what you see.

    I have passed on pictures of the gaps to our team, we have no had any units ship with that design so I can't speak to it but we are still going to Clevo to question them.
     
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