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    *** Official Sager NP9175 / Clevo P775TM Owner's Lounge! ***

    Discussion in 'Sager/Clevo Reviews & Owners' Lounges' started by Spartan@HIDevolution, Oct 6, 2017.

  1. m4gg0t

    m4gg0t Notebook Evangelist

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    There's nothing, CPU is at 5-10%. HWMonitor shows CPU package 72C. Was working fine, I went to bed and woke up to this.
     
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  2. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Cpu Package temp doesn’t fit with the cores temp. And +-44W Cpu Package Power doesn’t fit with idle load. Check what’s push 10% load on idle. Either something running or you have a lot Bloatware witch steal clock cycles.
     
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  3. m4gg0t

    m4gg0t Notebook Evangelist

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    im now sitting at 2%. nothing is running. 10-20w.
     
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  4. m4gg0t

    m4gg0t Notebook Evangelist

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    Now I'm stuck with a black screen.
     
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  5. FTW_260

    FTW_260 Notebook Consultant

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    What's going on?! How did the black screen appear? o_O
     
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  6. m4gg0t

    m4gg0t Notebook Evangelist

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    System was just sitting on desktop, i went to watch some Netflix, came back to a black screen. Nothing worked so i did a hard shut down and now it just stays on a black screen and shuts down.
     
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  7. FTW_260

    FTW_260 Notebook Consultant

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    @m4gg0t, FN+D+Power does not help?
     
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  8. Donald@Paladin44

    Donald@Paladin44 Retired

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    It is time to reach out to Tech Support/Warranty Service. If you should ever need tech support or warranty service, please understand that I am not a technician, so it would be better to contact our Tech Support Team by phone at 011+1-562-485-6541 Extension 3, between 4 PM and Midnight GMT, Monday through Friday, by email at [email protected], or by Online Support Ticket at http://www.hidevolution.com/contacts/ (in the department dropdown menu select Zoltan S – Tech Support).

    You have the HIDevolution Global Warranty, so if tech support can't get you running, we will Air Freight it both ways and get it fixed as quickly as possible.
     
  9. FTW_260

    FTW_260 Notebook Consultant

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  10. m4gg0t

    m4gg0t Notebook Evangelist

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    Nothing works.
     
  11. GMLP

    GMLP Notebook Consultant

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    Update us on your progress please. I'm worried now.
     
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  12. m4gg0t

    m4gg0t Notebook Evangelist

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    So strange, was working perfectly a day ago..
     
  13. Prema

    Prema Your Freedom, Your Choice

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    Did it use 397.64 driver?
    They seem to have killed a bunch of GPUs by posing erattic loads onto the cards...
     
    Last edited: May 16, 2018
  14. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Powers up and stays on but goes to a black screen, might also check the RAM.
     
  15. m4gg0t

    m4gg0t Notebook Evangelist

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    Yea, I was using the latest WHQL drivers. Tried every possible thing. FN + D + PWR, take out battery and power plug, only thing i haven't done is take out CMOS because i don't have a screw driver with me at this point. I guess it's time to use my warranty and send the system back. I however don't have the box in which it came with, as I'm in a Scotland for Uni now and the box is back home in Singapore.
     
    Last edited: May 16, 2018
  16. Falkentyne

    Falkentyne Notebook Prophet

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    Idk what's going on with Ngreedia spahgetti drivers. I'm on the hotfix one and ON THE DESKTOP, activated my profile preset (+150 / +675)--note: I'm at 210W TDP but THIS DOES NOT MATTER ON THE DESKTOP, then I manually set the memory +25 higher to +700 and the card instantly locked up and went into a GPU recovery reset hard lock loop with no recovery. ON THE DESKTOP. I did have the clocks locked at the 1.050v voltage point but that shouldnt matter.

    I then rebooted, did the same thing, exactly, and this time it worked. LIKE WHAT THE HELL.
    Also had PUBG crash (maybe too high GPU speed? idk) on desktop and driver recovery failed and system hard locked. I've NEVER seen this happen to my MSIbook in MONTHS.

    (note: after the reboot, I checked the event viewer and it was spammed with "GPU driver has crashed and recovered) at that time. What. The. Hell.

    This is like the eVGA Precision destroying Clevo EDID information all over again....

    nvidia_grill_t.jpg
     
  17. GMLP

    GMLP Notebook Consultant

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    Is anyone using Samsung Magician Software with their SSDs on the P775TM? I remember the EDID saga 3 years ago too. Never had evga PrecisionX installed but had Magician plus Win 10. I suspect that combo killed my Alienware 17 LCD but lacked the knowledge to prove it.
     
  18. m4gg0t

    m4gg0t Notebook Evangelist

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    So yea, i guess drivers killed my GPU while being on desktop. Lol...and the system is bearly month old.
     
  19. FTW_260

    FTW_260 Notebook Consultant

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    @m4gg0t, yeah, some kind of nonsense... I'll install the old version of the drivers today. Just in case. :mad:
    Will you change the video card under warranty?
     
  20. m4gg0t

    m4gg0t Notebook Evangelist

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    Now i have no choice, going to send back the whole system for them to sort out everything when I have time
     
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  21. Prema

    Prema Your Freedom, Your Choice

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  22. GMLP

    GMLP Notebook Consultant

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    Last edited: May 18, 2018
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  23. m4gg0t

    m4gg0t Notebook Evangelist

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    Sigh, working with Zoltan to short out my shipment. I can't even see the post screen.

    I'm actually quite annoyed really, I'm starting project work in a weeks time and i have a paper to write and no PC to do it on.
     
  24. GMLP

    GMLP Notebook Consultant

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    Do you have a hardware store or supermarket nearby? Get a cheap set of screwdrivers and start opening that baby up. I stupidly messed up the BIOS and had to remove the CMOS battery. It was remarkably easy and all is well now :D

    BTW @Phoenix thanks for this video here. Learned a lot. I know I'm late to the party but have you or anyone else made an updated tutorial for the 2018 version? Many things were changed.
     
    Last edited: May 18, 2018
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  25. Kurt Ronshausen

    Kurt Ronshausen Notebook Enthusiast

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    Think I finally made it through this whole thread, and I'm just about sold on a P775TM1-G from hidevolution. I'm a little concerned that the latest prema bios is only available via someone remoting in and flashing it for you. What software is used for that? Will there likely be anymore bios updates with a laptop that's been out this long? @Donald@HIDevolution
     
  26. Kurt Ronshausen

    Kurt Ronshausen Notebook Enthusiast

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  27. Kurt Ronshausen

    Kurt Ronshausen Notebook Enthusiast

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    Is there anything I should know when purchasing a second power adapter? Looks the P775TM comes with a 330w power supply.
     
  28. Meaker@Sager

    Meaker@Sager Company Representative

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    A second as one to plug in at home or to have plugged in at the same time?
     
  29. Kurt Ronshausen

    Kurt Ronshausen Notebook Enthusiast

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    Plug in at home, so I can have one at my desk and one in my bag.
     
  30. Meaker@Sager

    Meaker@Sager Company Representative

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    You need the 4 pin 19.5v version from the likes of Delta.
     
  31. Kurt Ronshausen

    Kurt Ronshausen Notebook Enthusiast

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  32. Meaker@Sager

    Meaker@Sager Company Representative

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    No problem, if you are at all unsure feel free to post a link and I can confirm but it should be fairly obvious as the connectors it can come with are quite different in appearance.
     
  33. Donald@Paladin44

    Donald@Paladin44 Retired

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    There is no harm to have our technicians remote into your machine in the unlikely event a Prema BIOS update is necessary. They won't be looking at any confidential information, and you can watch what they are doing the whole time they would be in Windows. A BIOS flash does not involve any software.

    It is best to purchase your 2nd AC Adapter as your purchase your EVOMC High Performance Systems P775TM1, but you can always purchase it as an accessory later as well.
     
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  34. Wormwood

    Wormwood Notebook Evangelist

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    Has this been seen with the Desktop driver as well or does it seem isolated to the Notebook one? Because I've been watching the clocks on both my main rig and the laptop with an eGPU and neither 1080Ti seems to be downclocking at random.
     
  35. homer314

    homer314 Notebook Enthusiast

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    Hi guys, reading old posts about bios optimization, i can read about Prema bios:

    "Fixes the biggest issue with these Clevo laptops where they would throttle the CPU as low as 2.5 GHz the moment both the CPU & GPU are under load due to current issues with the Clevo Stock BIOS/EC Firmware"

    Is this issue still present in P775TM bios too?
    Which are those settings that fixed throttle in prema bios?


    Regards
     
  36. GMLP

    GMLP Notebook Consultant

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    Nvidia WHQL driver 397.93 is out. Anyone testing?
     
  37. jclausius

    jclausius Notebook Virtuoso

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  38. GMLP

    GMLP Notebook Consultant

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    Good god. I'll stay with 390.77 for as long as possible. Glad the "latest updates" obsession didn't get to me this time.

    On a side note my 4 year old AW 17 Ranger is running 397.93 on Windows 7 without a hitch. No monitoring software, no overclock. Everything stock.
     
    Last edited: May 24, 2018
  39. Meaker@Sager

    Meaker@Sager Company Representative

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    The exact hardware and even chip to chip can be affected differently by these bugs.
     
  40. doofus99

    doofus99 Notebook Deity

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    Electrolytic capacitors (typically those aluminium cans you see on the boards) do not like heat, suffer the most and are produced or sold at 85C, 105C and 125C, the latter being much more expensive and in any case their endurance is listed as for example 10,000 hours @ 85C/105C/125C (if they are rated that high) and of course the cooler they run the better it is. I am not aware of any other components that suffer so greatly in terms of endurance. However many other components suffer temporary performance deratings due to heat. Typically power consumption goes up as efficiency goes down when things get hot.
     
  41. akis

    akis Notebook Enthusiast

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    I have read most of this very large thread, and finally what is the consensus regarding the P775TM1-G with a GTX-1080 ? Is it a combination to be avoided?
     
  42. MLer

    MLer Notebook Enthusiast

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    I don't think it's a combination to be avoided. It's just that you won't get the most out of it as compared to a P870TM-G with a GTX-1080. Based on my own P775TM1-G, I expect that it'd still be far more powerful than a BGA laptop for a similar price. However, when you can't get the most out of a P775, the attractive aspects of other laptop models play a bigger role (better keyboard, better screen, better brand, etc).
     
  43. akis

    akis Notebook Enthusiast

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    Does the CPU or the GPU heat up first? On the recent Alienware 17 it is the CPU that overheats and throttles, whereas the GPU runs cool-ish. What is the thermal performance with the P775TM1-G ? I presume both use the same GTX 1080 (like an expansion card)? Or do different manufacturers supply their own implementation of the GTX?
     
  44. MLer

    MLer Notebook Enthusiast

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    I don't play games, so I cannot say anything about those cases. With my own benchmarks on Ubuntu, I get see the following:

    CPU max load (not the most stressful of tests but I see all threads at 100%):
    ~80C auto fan (4.3 ghz all cores), LM delidded, no undervolt
    ~74C max fan (4.3 ghz all cores), LM delidded, no undervolt
    ~85C auto fan (4.5 ghz all cores), LM delidded, no undervolt

    GPU in Heaven benchmark:
    90C auto fan and max fan, same performance as the GTX 1080 in my desktop
     
  45. akis

    akis Notebook Enthusiast

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    You are saying the GTX 1080 on your desktop runs at 90C ?

    When you say "max fan" how loud is that? I have no idea what to compare it with though...
     
  46. MLer

    MLer Notebook Enthusiast

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    No, the GTX 1080 on my desktop runs at 69C for the same benchmark, where in the laptop it runs at 90C.

    Max fan is very loud, it sounds like a hair dryer, except slightly quieter. The main reason I don't want to overclock it to 4.5ghz or higher is because I don't want to have to put it on max fan when I run heavy processing.
     
  47. akis

    akis Notebook Enthusiast

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    That is unfortunate. I would gladly drop a dozen FPS for the sake of quietness. Or if there were an attachment like Asus I think with water cooling when docked. If your laptop spends a large amount of time at the same location and on the same desk it is not unreasonable to want to dock it and make it ultra quiet.

    I wonder if there exists a quiet GTX 1080 laptop ? Why GTX 1080 because we want to drive a 4K screen.
     
  48. MLer

    MLer Notebook Enthusiast

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    It seems that some laptops have a GPU that runs cooler, but their CPU runs much hotter, so you have to make a tradeoff. I mostly do CPU intensive tasks so it was perfectly fine for me. I don't know if any of them can drive a 4K screen with max settings. I see that with my GTX 1080 (both desktop and laptop) I sometimes get below 60 fps in Heaven at max settings even in 2560x1440, so I highly doubt 4K is doable for gaming.
     
  49. yrekabakery

    yrekabakery Notebook Virtuoso

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    Many games are less demanding than Heaven at max settings, and you could always tweak settings down a little to get 60 FPS.
     
  50. Meaker@Sager

    Meaker@Sager Company Representative

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    Properly scaling 1080 SLI cards can manage 4k at very high details above 60FPS, but as above if you don't mind playing with details you can usually get a good experience on a single card.
     
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