2013 Ativ Book 9 Plus owner's lounge (NP940X3G)

OK, got it. Sounds like it's not a Settings issue then.

Something else is preventing Windows from sleeping. Go to Control Panel - Administrative Tools - Event Viewer and see if the logs tell you who the culprit is. It's probably in Windows Logs/System, but check other logs as well.

 

If this helps anyone..
I switched power settings from Power Saver to High Performance and the lag dramatically changed. In fact I ran the Photoshop Speed Test and it ran 30 seconds faster in High Performance - wow! Yes, it's not going to make my battery last as long, but it makes this book run like a beast again.

 

Power Saver inherently lowers performance because the CPU is locked down to the minimum speed.

You might want to try the Samsung optimized power plan as a compromise. This should give you the full non-turbo CPU speed when running on battery (the turbo zone is where a lot more power gets used to make the CPU run even faster).

You might need to manually set the Maximum Processor State to 99% in the advanced power settings. There's been debate for some years about whether it uses less power overall to let the CPU run quickly to complete a task. 15W for 30 seconds is less Watt-hours than 10W for a minute.

John

 

Reinstall windows 8 from within the windows tools.
It seems there is some major fubar driver conflicts going on.
Then do windows update and your done ie let it do its thing....

 

My machine slowed down (in every possible way/feature) after going to 8.1 - I spoke to Samsung and they admitted there are problems with drivers and updates to everything will be out at the end of the month

 

Hey...

i read somewhere else... I should try this report powercfg /energy

Will you please look at the report for me....do you see any problems?? ( 4 errors )

I first try to use spoiler tags.... maybe I do it wrong... but her is the report

Spoiler

error-log-entry

">

Power Policy:802.11 Radio Power Policy is Maximum Performance (On Battery)

The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.

[/div]

[/div]

USB Suspend:USB Device not Entering Selective Suspend

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name	USB Composite Device
Host Controller ID	PCI\VEN_8086&DEV_9C31
Host Controller Location	PCI bus 0, device 20, function 0
Device ID	USB\VID_045E&PID_0745
Port Path	1

Platform Power Management Capabilities CI Express Active-State Power Management (ASPM) Disabled

PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

Device Drivers:

Devices with missing or misconfigured drivers can increase power consumption.

Device Name	Canon MP620 ser Network
Device ID	ROOT\CANON_IJ_NETWORK\0000
Device Status	0x1802401
Device Problem Code	0x16

Warnings

Platform Timer Resolution latform Timer Resolution

The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.

Current Timer Resolution (100ns units)	10007
Maximum Timer Period (100ns units)	156250

Platform Timer Resolution:Outstanding Timer Request

A program or service has requested a timer resolution smaller than the platform maximum timer resolution.

Requested Period	10000
Requesting Process ID	1892
Requesting Process Path	\Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe

Information

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I have a USB wireless mouse connected... maybe this causes problems... I triede taking it out.. but not help

 

Start from scratch dude. This is way too complicated to resolve.
Reinstall windows 8 and go from there.

 

Hi,

I'm not sure it worked but I tried sending you a personal message about this but kept getting an Error message.
I would love if you could clear up the following for me:


I'm looking into upgrading my wireless card but I've heard some people were having problems with the Bluetooth.

Did you test to see if your Bluetooth was operational after the upgrade? Did you have to do any configuration/setting after the physical card swap, or was it just a plug and play?


Thanks for your help!

 

Bluetooth works perfectly, no problems. Just tested file transfer and audio.

The Upgrade is plug and play, but I uninstalled all Intel drivers before the swap and installed the latest generic Intel driver.



Of course I had to re-Pair all Devices after the Upgrade, this because the New card has a different MAC-adress...

Fresh drivers here: https://downloadcenter.intel.com/Se...-N+7260&ProdId=3716&LineId=1784&FamilyId=1783

 

Awesome, thanks! I'll be pulling the trigger on it this week.

 

I am having some problems playing certain 4k youtube videos in Explorer.

Can anyone please try the following video and tell me if they manage to get it to play at (as relatively sharp as the AB9+display allows) 4K youtube settings?

https://www.youtube.com/watch?v=xDMP3i36naA

4K is highlighted after I pick it but is definitely not as sharp as when I view the same video on Firefox. I give it ample time to load before playing so it's not a background buffering issue. Other 4k youtube videos give me the same problem.

All of the my drivers are updated and I just can't figure this out.

 

I use Chrome... its plays in 4K... but its stuttering in 4K... is there some settings I can play with... so it dont stutter....or doesnt it have enoughpower to play these 4K. Or is it chrome??

 

The only browser which plays 4k smoothly, or even 1080p smoothly is IE11, not chrome nor firefox which I've highlighted several times in this thread but no one bothers to reply about the fix in chrome

http://forum.notebookreview.com/sam...us-owners-lounge-np940x3g-63.html#post9525672

Chrome can't even handle 1080p smoothly, what a joke
disabling chrome's internal flash player (pepflashplayer) resolves the problem but you get a tiny screen in youtube until you maximise it

it's not a power setting issue either as i've plugged it into the mains and run it on maximum performance.

 

While IE11 feels a little smoother all around when it comes to browsing (and pinch to zoom via both touch pad and screen), Firefox plays 4k beautifully on my machine. No signs of any frame drop or stutter.

For what it's worth, I have the Microsoft tweaked K05US i7 version of the Samsung. The 05 probably runs a little snappier than the 04, at least in stock set-up (which is what I currently use).

 

hi all

I have an issue in Chrome. I had to force restart my AB9+ (i7/256gb) and after doing so chrome went all wacky. the graphics became all wierd (I could only see unformatted webpages in the top left corner of the screen and I couldn't seem to do anything about it. I've tried reinstalling chrome but it hasn't helped. Chrome is still rending in the same strange way. Any ideas what I need to do to get chrome to go back to normal?

Thanks a lot

 

Anyone having a trouble with two finger HORIZONTAL swipe?
it works fine in everything like excel, IE, etc but in chrome it stopped working.
Is it just me? I'm using the latest version of chrome

 

Mine (i5) stutters too.
Even with latest HD4600 drivers (3379), windows 8.` and even 1080p is not 100% smooth.

In benchmarks the Ativ 9 Plus scores rather good, so hopefully this is a driver issue

 

I tried to install Firefox.. to see if it was a Chrome problem... and yes... in Firefox.. no stuttering with 4k movies.. and i5

 

Hmm, unfortunately it also stutters in FF.
How much internal RAM does your's have? Mine has 4GB

 

mine has 8gb and also stutters in FF, not as bad as chrome but still stutters, even when in full power mode.

 

I just had this happen to me too! Don't know how to fix it. Anyone else experience this and have a fix?

Sent from my Nexus 7 using Tapatalk

 

I had this problem too (in Windows 8.1 after I enabled the chrome hi-dpi setting). I think the thing I changed to fix it was that I checked "Let me choose one scaling level for all my displays".

 

So no one having this problem? is it just me??

 

Maybe an interesting tweak:

power settings > balanced > change options > change Advanced options > PCI Express > disable > Link State Power Management
=> choose disable

Do this for all profiles.

Made mine fast again! It even plays 4k video's smooth in IE (not in Chrome)

See link below for more information about this tweak:
Acer Iconia w700 slow after installing Windows 8.1 - Microsoft Community


Further conclusions that apply to seem to affect all users with Windows 8.1 (so not particularly for Ativ 9 Plus)
1) Windows 8.1 is more laggy than Windows 8.
2) Flash in combination with Windows 8.1 also seems not optimal yet
3) Chrome is not snappy in combination with Windows 8.1
4) Video gives problems (stuttering)

 

I don't know if this has already been posted but I've found Samsung released a fix for when the screen becomes dim when using the laptop on battery. The yellow tone was not displaying correctly before I applied this fix. I've tested this on Windows 8. Not sure if it works on Windows 8.1.

My NP940X3G Is Displaying Yellow Incorrectly, How Can I Fix This? : Laptops | Samsung

 

Moral of the story stick with windows 8
Never updated to 8.1 and after reading all the stories no need to either.

As for yellow fix it was already posted a few pages back.
I really enjoy this ultrabook - for me buy of the year
And Thnx to all the other users with tips and tweaks posted in this thread

Kudos to all.

 

My X3G came with 8.1, and I haven't had any issues. Video have been great. I don't use chrome though. I just wish Samsung can incorporate fast start to 8.1 like in 7, where the laptop will resume from hibernate with lid actions.

 

Ok a tip
You can use windows 8 and high resolution scaling.

To do it go into windows display settings and set scale to 200%. Then set the resolution of screen to 3200x1800
Then sign out and back in.
Voila win 8.1 high resolution support
Text is sharper screen is whiter and la dolce vita

My eyes are now eagle like with this resolution and text quality is easily comparable to MacBook pro air and possibly surpassing it....

 

Im going to do a factory restore to Win8 (and not upgrade to 8.1)

Any good reasons why NOT to do this?

 

can someone please confirm this? just wondering if this is just me with this problem.
Much appreciated!

 

Only thing i can think of is less scaling options.
Windows 8.1 is supposed to handle high resolutions better.
But it seems the samsung tool does the same

 

I played and tweaked a little more the settings.
I actually prefer now the QHD+ small text in Samsung tools and IE at 140/150% scale @3200x1800

Perfecto...
Curious what others are running

 

Does wake on lid open work if you sleep the laptop rather than hibernate? If so you could try rapid start instead of hibernation. AFAIK, fast start never worked with hibernation.

 

Yes, lid open works from sleep but not hibernate in 8.1. On my X3B, lid open / fast start from hibernate and sleep both worked perfectly in Windows 7. I will look into rapid start; currently not an option for X3G/8.1 but maybe I can install it.

 

for people with the same problem, updating to chrome beta solved this problem. Apparently there's a bug in the current version

 

Thank you for finding and sharing the solution!

 

I did a factory restore (using Recovery) and my touch screen still stops working after a few seconds. I can't see any specific driver for Touchscreen - anyone know what it's called? I assume this means I have a hardware fault. Anything else I can try before I RMA??

Kind of pissed off at all the bugs with this machine (look how many diff problems everyone has - do you think the Macbook Air thread is this long?)

EDIT: I had a live chat with Samsung and they were telling me to upgrade this driver and then reset this and re-install this and restore windows (even after told them I just did this last night) and eventually she said just wait a few more weeks for the upgraded touch screen drivers.

So then I had a live chat with Amazon and their customer service is amazing. After only 1 small sentence of describing my problem, they are going to send me a new laptop (next day delivery) and a return envelope for this one (has to be returned within 6 weeks). I bought this at the end of August. Totally in shock how good their customer service is.

 

That really is amazing service on Amazon's part.

 

I could not get wake on lid open to work at all in W8.1 on my X3B. I can't understand why this useful feature is so finicky.

 

The glass on my screen cracked today, going to be a bugger getting it repaired here in the UK

Sent from my Xoom Wifi using Tapatalk

 

Sorry to hear! how did it happen?
I hear stories of this happening to people when they accidentally shut the lid when there's a pen (or other object) resting on the keyboard...

 

Thank you, Dannemand.

The only update I did was upgrade to 8.1 - but that was a week or so before I got the above error message.

I ended up using another laptop to download a Recovery file for Windows 8.1 and the laptop booted using those repair options.

I now have a new problem - the screen sometimes flickers off and on non-stop, only pausing if I am moving the cursor using the touchpad. I have successfully stopped the flickering by repeatedly and rapidly tapping the touchpad, or by restarting; however, this flickering has happened to me multiple times and I've barely had the laptop for a month... I'm thinking of returning the laptop now...

Any suggestions?

 

can I ask how - so we know not to make the same "mistake"

 

That 8.1 update is most likely what messed it up. Not that everybody gets that when updating, but there certainly have been many issues, including boot problems and loss of Recovery. If your Recovery is still working (F4 at boot) I recommend you perform a complete restore to factory state, with Partition Settings enabled. This will re-create the partitions and restore the original Samsung Win8 installation. Make sure to backup your data first, as everything will be wiped.

If that does not get you PC back to normal -- or if Recovery isn't working -- I would definitely send it in or exchange it, if you still have that option. This a great machine, you just got caught in the Win 8.1 update mess.

Update: I just remembered this post which may address your display flicker.

 

I would like to connect my np940x3g-k04us to a Dell U2713HM, which can handle 2560 x 1440 resolution. An hdmi cable seems to only allow for 1920 x 1080 display on the Dell monitor.

Since the laptop doesn't have a displayport connection (but the monitor does), am I correct that my only option for achieving a 2560 x 1440 resolution on the Dell is with an adapter like this one: Amazon.com: StarTech.com USB 3.0 to DisplayPort 2560 x 1600 External Video Card Multi Monitor Adapter (USB32DPPRO): Computers & Accessories ?

If anyone can either confirm that this is my only option or provide another solution to achieve this, I would greatly appreciate it!

 

Check kitepumping's 4K test here in the pre-release thread. He did 3840x2160@30hz on a 4K TV. I believe others have done 2560x1440 and 2560x1600, but unfortunately not at full 60Hz -- except on models with DisplayPort.

Try Googling site:notebookreview.com/samsung 2560. That's how I found kitepumping's old post (through some other posts that linked to it).

 

Thanks, I did see that post, and had high hopes, but I don't get the same results as kitejumping . I have attached a screenshot of what shows for me - I can only choose a resolution up to 1920 x 1080. I have tried to lower the refresh rate down to 30Hz but that doesn't do anything to help. Not sure if I don't have a proper HDMI cable, but I wouldn't think that would be the problem.

 

You may have to disable a checkbox somewhere in advanced settings (or monitor or graphics adapter properties) to allow all resolutions to show up. Otherwise, doesn't the Intel control panel allow you to create custom resolutions with custom refresh rates?

I'm away from my pc now, so this is from memory

 

I actually did go into Intel Graphics settings and created a custom resolution with a custom refresh rate, and nothing worked. I have purchased some things and will update this when I receive them to see if I can get it to work.

 

Maybe you set the refresh rate too high which exceeds HDMI bandwidth. Try this: http://www.notebookcheck.net/2560x1440-or-2560x1600-via-HDMI.92840.0.html

Gesendet von meinem Nexus 4 mit Tapatalk