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    2013 Series 7 chronos / Ativ Book 8 15" owner's lounge (NP770Z5E / NP780Z5E / NP870Z5E / NP880Z5E)

    Discussion in 'Samsung' started by pranktank, Mar 24, 2013.

  1. Sykton

    Sykton Notebook Geek

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    Do you mean the USB or the extra 8GB of RAM of put in it? Because the USB is already out.
     
  2. Shinji_U

    Shinji_U Notebook Consultant

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    Memory, the additional 8 GB memory that you put in. Take it out and see if your laptop runs fine including the WEI.
     
  3. Sykton

    Sykton Notebook Geek

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    Son of a...okay so I ran mdsched in Run to check the memory and it gave me an error on bootup saying it couldn't run it because some file is missing.

    I'm going to remove the RAM and see if it changed anything at all...will report back soon.

    EDIT: Just removed the RAM stick... I LOVE YOU. SHINJI_U. I LOVE YOU. Okay so the first thing I do when I start the computer is run WEI and...it does the memory test thing and BAM the results pop up. Re-ran the test just to be safe and IT WORKS LIKE A CHARM. You have no idea how happy I am. I thought I was gonna be dreaming about this in my sleep, if I ever did sleep. I was so worried I'd have to return the SSD which would mean opening up this thing again which would mean looking for screws on the ground again and...I'd hug you right now if I could. <3.

    So back to reality...

    So I guess the RAM is bad? Do I just return it or did I Install it wrong or something? I guess it just clicks in there so there aren't many ways to mess it up
     
  4. Shinji_U

    Shinji_U Notebook Consultant

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    Try this.

    Take an eraser, those soft rubber type, use it to gently rub the gold/silver pins of the memory that goes into the memory slot catchment. After which dust off the remnants, make sure none of the rubber strands are on the memory stick, put it back into the the laptop and see if it works proper.
     
  5. Sykton

    Sykton Notebook Geek

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    Alright I'll do that tomorrow...I'm so tired from all of this. Thank you so much though for that, I don't know what I would've done if I didn't figure this out. I'll let you know tomorrow how the RAM "repair" goes.

    BTW, Mods, sorry for this big conversation that really doesn't have much to do with the laptop this thread's about.

    EDIT: Wait, sorry, one more thing. WEI worked perfectly fine before I switched drives, why would the RAM become faulty after that? Could it be I got dust on it or something while I was switching the SSD in?
     
  6. Shinji_U

    Shinji_U Notebook Consultant

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    Memory chips are considered one of the more vulnerable components, every time a write or read is performed increased voltage takes place which leads to wear and tear of the memory components in the chip, considering there are millions of transaction taking place in between the memory and processor. On a memory stick, there are several memory chips, each of these chips has several memory components inside, and if one of these little memory components are faulty, read and write error occurs, which throws random error to the operating system.

    That is why memory sticks with ECC are much more expensive as the ECC not only checks for data integrity during read and write, but it also marks out faulty memory components so that data will not be read or written onto it. But ECC memory modules are mainly produced for servers.

    This is also why SSDs have shorter life span compared to traditional magnetic plated hard drives.

    If indeed one of the memory component on your memory stick is faulty, the eraser trick won't help. The eraser trick will only help dusted or corroded pins which sometimes shorts the memory circuitry.

    It could be while you are changing the SSD, you did not disengage the battery by poking the small little hole at the back of your laptop before opening it up. There is this hole at the back of your laptop near to the right speakers, use a paper clip to depress a button inside to disengage the battery prior to remove the base cover of the laptop and removing anything else inside.
     
  7. Sykton

    Sykton Notebook Geek

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    I definitely didn't disengage the battery. Should I still try the eraser thing? If it doesn't work does that mean I messed it up by not doing the battery thing?
     
  8. Shinji_U

    Shinji_U Notebook Consultant

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    Try the eraser thing, hopefully it's just some connection issue between the memory stick and laptop. Also do disengage the battery before plugging in the memory, Samsung have it there for a purpose. =)
     
  9. icomrade

    icomrade Notebook Enthusiast

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    Has anyone looked on the other side of the laptop board? I haven't been able to locate the BGA'd ram on the underside of the board, so I'm thinking (hoping) there's another stick of ram on the other side.
     
  10. Hoooooooar

    Hoooooooar Notebook Enthusiast

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    Very strange recovery after putting in SSD, the samsung recovery image made my main drive only 30 gigs and put the rest into another partition. It also seems there is a billion other partitions now too after restoring twice. My 256gb drive has quickly shrunk to 160 with all these hidden partitions (hidden in windows, i can obviously see them). I know the restore probably puts the 16 gig restore on the drive, as well as the uncompressed restore is probably 25 or 30 gigs so I should still have 200gigs. Microsoft has gone hard and fast to remove any legal copies of an OEM iso for Windows 8, (look at all the DMCA takedown notices on google). Its maddening, quite maddening that you have to go the back alley abortion and software specialist to get a copy of something you own, which I really don't want to do.
     
  11. icomrade

    icomrade Notebook Enthusiast

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    There are a couple posts/threads about this matter, this post is pretty helpful. http://forum.notebookreview.com/son...y-s-series-owners-thread-594.html#post9078469

    If you need your key out of the bios you can use RWEverything then get it by going to the "ACPI Table" then the MSDM tab, the key will be in the DATA field
     
  12. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Boy, a lot happened here since I went to bed last night :D

    @Hoooooooar: It is normal to have 6-7 partitions on a UEFI/GPT Win8 drive, including two for Samsung Recovery Solution and one for Windows Recovery Tools. See this post for details. Except for the Samsung Recovery Data partition (SAMSUNG_REC2) they don't take up a lot of space. Still, you can consider deleting the two Samsung Recovery partitions assuming you have backups (such as a USB Factory Image backup). Do NOT delete other partitions at the beginning of the drive.

    @Sykton: Wow, you've been through a lot there. It does indeed sound like you may have busted a RAM module when you had the laptop open (thank you Shinji_U and icomrade for your great input). Static happens. IF indeed that module is busted (and not merely a poor connection) just be glad it's the socketed RAM module and not anything on the motherboard.

    That said, I also wonder if your Recovery backup was working right: If you say your Windows wallpaper survived, that would indicate you got a Windows state backup, not a Factory Image Backup. black83 mentions that difference in his steps copied in the OP.

    As for the (admittedly) rather verbose posts. Sure, if you think you can trim them a bit, it would help keep the thread focused. Maybe use SPOILER tags to hide some details. But don't worry, you didn't break any rules or anything. This forum is for members to help each other :)

    @OneMoreQuestion: Your post kind of drowned in all that traffic. Yes, something doesn't sound right with that installation. If you have Windows 8 installation media (see this discussion) you can perform a clean install, and it will pull your existing Product Key from the BIOS.

    How did you install originally? Did you use cloning software, and if so which?
     
  13. Hoooooooar

    Hoooooooar Notebook Enthusiast

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    I just sent out a company email asking if anyone had bought windows 8 with a disc, someone had one, copied iso to USB, installed Windows 8 without issue, ran SW update and now I have 30 additional gigs free (that was a LOT of bloat ware on recovery, +the 16 gig recovery partition). I did delete all the partitions as well, i backed up a recovery thumbstick with the bloatware image incase i need it.

    Its a standard format if you can just get your hands on a windows 8 iso (did have to use diskpart to activate the big empty unallocated space, windows 8 would not partition it through the gui, duno why). Touchpad gestures for the side swipes and two fingers aren't working but I'm sure that is a setting somewhere. Bootup time is soooooooooooo fast with this 840 pro, i'd say 7 or 8 seconds, i swear it.
     
  14. damouk

    damouk Notebook Evangelist

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    Confirmed as a fix (or workaround, I suppose, still not ideal!)
     
  15. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Excellent, good job there!

    I prefer clean installs myself because you can keep it down to bare essentials. But getting Win8 install media is a hurdle for many, and it's easy to mess up if you don't have some experience -- particularly with UEFI/GPT installs which are a bit more complex than good old BIOS/MBR installs.

    You can use this post as reference for which drivers to install with SW Update, which to install manually, and which to avoid altogether. I personally leave WiFi to the built-in Win8 driver.

    If you install the Touchpad driver from SW Update, you should have those gestures. There is also a secret control panel with even more gestures and configuration options. See this post for details.
     
  16. Hoooooooar

    Hoooooooar Notebook Enthusiast

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    Ya it went through a second wave of touchpad drivers and they came back. I didn't use UEFI/GPT, i put it in regular os mode. I don't know anything about it, other then a giant warning about bricking your laptop which lead me to a big NOPE. I don't know what the benefit of it is outside the realm of servers. Disabled secure boot, disabled fast boot, and cut UEFI off. Then a standard install (+diskpart in command line, this could confuse people that aren't familiar with it). There really should be a guide for the way I did it. Microsoft hard-codes the license key in bios, with that being so, you'd figure they wouldn't care if people had an OEM iso link available. I'm assuming its a request/agreement between the manufacturers (who get money for the bloatware). I cannot see any possible other reason why this is.
     
  17. Sykton

    Sykton Notebook Geek

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    Update on faulty RAM situation:

    I took a pin and pushed that button on the back of the laptop and it wouldn't turn on. Figured it's disengaged. Couldn't find a brick type eraser so I got one of those erasers you stick on the end of your pencil that come in a bunch of colors. Gently rubbed it on the golden pins at the end of stick. After doing that for awhile and making sure there was no debris or anything on it, I put it back in the computer, plugged it in, turned it on, and the WEI failed again.

    I repeated that entire process again taking even more time cleaning it and it still failed. Where do I go from here? Unless the eraser I used wasn't the kind that would work (it seems rubbery to me but I don't know,) I have no idea how to fix this. Would Newegg accept a return on it? Would getting a new stick even help?

    EDIT: Tried it a 3rd time, this time with a mechanical pencil eraser and cleaning the pins that are attached to the computer, not just the ones on the stick. Still nothing.

    Took the stick out, tried WEI, and what do you know it works perfectly. I mean it doesn't feel like there's anything actually wrong with the stick because WEI was working fine before I put the SSD in. I cleaned both the stick and the pins in the computer thoroughly with the eraser and it still won't work. I'm stumped.

    The only other thing I can thin of is a voltage problem, but I don't see why switching the hard drives might mess that up.

    It just seems like too big a coincidence that I switch the hard drives and right then the RAM stops working. Is it possible that the RAM isn't faulty and it's just WEI that won't test it right? Well that wouldn't make sense since it tested just fine before the SSD. Also the blue screen makes it seem like it is faulty.

    EDIT 2: I used F4 to recover this time, selected the only option which was 7/19 (the day I bought it), took like 5 minutes, and the wallpaper was still there. I did 2 kinds of "factory restores." One from the USB Factory image I made, and one from just using F4 and recovering from the drive. Both kept the wallpaper.

    EDIT 3: Talking to Samsung Chat. They first linked me to a Samsung Recovery Solution 5 instruction page, but the ATIV 8 only has "Recovery." He told me I'm right, and that "Recovery" only lets you reset to a previous backup, not factory install. He just sent me these instructions...

    Kevin: Here are the instructions to reset the unit.
    Kevin: 1.Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    Kevin: (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
    Kevin: 2.Under PC settings, tap or click General.
    Kevin: 3.Under Remove everything and reinstall Windows, tap or click Get started.
    Kevin: 4.Follow the instructions on the screen.

    I'm about to do this. I'll report back if when I'm done. Wish me luck!

    PS. I'll spoiler all this stuff to compress it when I come back and figure out how to do that.

    EDIT 4: So I'm back and.......the desktop background was still there after following Kevin's instructions. Oh well, I'm so tired of this I'm just going to assume "factory restore" keeps some extra stuff like the desktop background and other personalization setting around. I'm now talking to Samsung about my RAM problem. As far as I know Windows is running perfectly fine so I'm not going to bother with that anymore. Going to focus on getting this RAM situation settled.
     
  18. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Yes, PC vendors get paid to push 3rd party software. The laptop for which you paid good money is essentially an advertising channel :rolleyes:

    As for UEFI bricking, that seems to only apply to 2012 models. I don't think we've had reports of it on any 2013 models. The benefits are mostly faster boot and more than four primary partitions. On the 2013 models there are also a few BIOS settings that are only available through the UEFI firmware settings page. The price is more complexity, particularly regarding the partitions (as described in that post I linked earlier).

    The following Microsoft articles make for a good read:

    Understanding Disk Partitions
    Windows and GPT FAQ

    We do have a few install guides here, including the following Win8 guide (for non-UEFI):

    http://forum.notebookreview.com/sam...stall-windows-8-samsung-series-9-laptops.html

    Some day I want to write one with the same detail as this Win7 install guide, which also covers different models. This planet is severely limiting in only having 24 hours per day :eek:
     
  19. Hoooooooar

    Hoooooooar Notebook Enthusiast

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    I'm pretty happy with a 7 second boot as is. As for the additional settings, maybe i'll take a look. I did update BIOS prior to swapping HD's, always seems like the best thing to do.
     
  20. OneMoreQuestion

    OneMoreQuestion Newbie

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    @Dammand (spelled it wrong probably)

    So if I am doing a clean install is there any care I need to take for having an SSD? I am really just worried about screwing something up irreversibly. I have my current system imaged backed up just in case this fails, but am hoping a clean install will fix the problems. The OS is factory install using Samsung software (Data Migration and Magician) to move from a hard drive to solid state drive.
     
  21. damouk

    damouk Notebook Evangelist

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    I take it back - not fixed, well sort of not fixed...

    The immediate problem of failing on the sleep/wake cycle is fixed, but I now can't shut down my PC with a USB2 device plugged into a USB3 port, it only shuts down when those devices are unplugged. This is more of a pain for me than the original problem!

    Anyone know how to get in touch with Samsung on this? These new laptops are not listed on their e-mail contact pages, so I cannot proceed and I'd rather not talk to some idiot on the phone who just reads a script on the most common problems like where to find the start button in Windows 8!
     
  22. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    I wish I could tell you otherwise, but here are plenty of ways to screw things up with a clean install. If you have experience and understand what you're doing, it can be less work than trying to tweak the factory install; and it can lead to a slimmer and smoother installation. But using Samsung's own tools is generally safer.

    I don't know about Data Migration (which preserves alignment) but you normally have to use Recovery to clone in order to preserve F4 (Recovery) on the new drive. Image backups made with other tools are fine for backup of Windows partitions, but NOT Recovery partitions. Does F4 Recovery work now on the SSD? Regardless, it'll still be on the original HDD, so just keep that safe if you ever need to send it in for service or sell it.

    In summary: If you have Win8 install media and just format and clean install onto the existing Windows partition (rather than re-partition the entire SSD) I would think SSD alignment should be fine. However, that requires you to remain in UEFI mode and keep the SSD partitioned as GPT. If you want to install in BIOS mode (non-UEFI, generally simpler, as I discussed with Hoooooooar above) you have to convert the drive to MBR first -- and now alignment could be an issue since everything is partitioned anew.

    If apologize if any of this confuses more than it clarifies. But if if so, that may be a sign that clean install is not your safest choice. That goes for anybody who sees this.
     
  23. OneMoreQuestion

    OneMoreQuestion Newbie

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  24. Hoooooooar

    Hoooooooar Notebook Enthusiast

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    If your end game is just to get an "out of the box" state, just run the Samsung recovery (will delete all files) if your end-game is to save your documents programs and what have you, but are having a win8 error, run the one you linked.

    What is the problem you are having?

    **on a side note, DISABLE video hardware acceleration in office2k13 with two monitors, it murders performance of the entire system)
     
  25. Shinji_U

    Shinji_U Notebook Consultant

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    Well, then its confirmed that the memory module is faulty, if you purchase the memory module seperately, it should come with product lifetime warranty and usually a one week one to one exchange, try to have it exchanged for a new stick soon. =)
     
  26. Shinji_U

    Shinji_U Notebook Consultant

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    Did you update your BIOS to the latest version from SWUpdate?
     
  27. Shinji_U

    Shinji_U Notebook Consultant

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    I did a full fresh installation of my Windows 8 after I switched to my old Seagate Momentus XT, the following are the steps which I took, it might help you a little.

    1. Back up the SWUpdate software.

    2. Download Intel Wireless drivers onto a flash drive Intel® PROSet/Wireless Software &mdash; Intel® PROSet/Wireless Software IT Administrator Links

    3. Download Intel Chipset Software onto a flash drive https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&keyword=intel+chipset+Software+Installation+Utility&lang=eng

    4. Download AMD Catalyst 13.6 Beta 2 onto a flash drive AMD Catalyst

    5. Download Elantech Touchpad driver from MSI onto a flash drive http://www.msi.com/service/download/nbdriver-21552.html

    6. Install fresh Windows

    7. Install Intel Chipset Software.

    8. Install Intel Wireless driver.

    9. Install SWUpdate.

    10. Using SWUpdate, install the Intel 4000 graphics, Realtek audio and multi card reader software.

    11. Install Elantech touchpad software.

    12. Install AMD Catalyst.

    That's all I did for my fresh installation.

    Note, I did not install the Samsung settings which enables the Fn+F1 etc because I personally do not need them. If you need it, install via SWUpdate.

    And oh, mine is the non OEM way of fresh installation, meaning there will be no restore partition. So what I did is to use Acronis boot up CD to backup an image of the freshly installed Windows with all the drivers etc and updates applied, and that is my "Restore". Backing up on my 500GB Momentus XT only took 30 mins, have not tried restoring it as everything is running smooth as butter since day one of fresh installation.
     
  28. Shinji_U

    Shinji_U Notebook Consultant

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    And oh, I'm not sure if anyone tried this, but I've tremendous success migrating desktops and laptops from normal magnetic plated hard drives to SSDs on Windows 8 using the built in Windows 7 File Recovery.

    Using Windows 7 File Recovery which is already embedded in Windows 8, create a system image, save it onto an external portable drive, preferably a USB 3.0 one.

    If your SSD capacity is smaller than the current drive, you'll have to resize the Windows partition using Disk Management prior to creating the system image.

    After which create a system repair disc, and using this disc, boot up the desktop or laptop, point to where you store the system image, and restore it to the SSD.

    After restoring, you can then resize back the windows partition to maximize the capacity of the SSD.

    I've done this to many desktops and laptops that comes to my shop and none of them failed, so far.

    Do give the built in Windows 7 File Recovery system image a try, Microsoft did acquire some technology from Veritas for this. =)
     
  29. Sykton

    Sykton Notebook Geek

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    Just when I thought I was settled you all go on a rampage of different ways to recover. oh well, unless I discover any major issues I think I'll stick with what I have. I'm calling Kingston tomorrow to get this RAM thing sorted out. I'm on mobile so ill link to the exact product when I get home, but is Kingston a good brand to buy from? I think I just picked the first one I found on this thread so I figured it was good.
     
  30. Shinji_U

    Shinji_U Notebook Consultant

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    Kingston on general is quite ok. Infact I am using a Kingston memory module myself on my Chronos 7. =)
     
  31. OneMoreQuestion

    OneMoreQuestion Newbie

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    So this is what I think I am going to try and do. If you could explain what you mean by an Acronis CD and point me to an in-depth way to do number 6 I will get started. I will be helped by someone with a lot of experience installing past versions of windows and has done a clean install on windows 7 but never anything with an SSD. Ill be reading through the disk partition stuff that Dannermand linked earlier also to get a better idea.
     
  32. darshie

    darshie Notebook Enthusiast

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    I've already submitted an e-mail request under a different model--but with an explanation about that in the message body. We'll see if that has any luck. However, I'd like to mention for anyone having this problem that if you do unfortunately need to plug in something to the USB 3.0 port and csrss.exe starts going haywire, unplugging the device, putting the computer to sleep, and waking it from sleep will fix it--no need to reboot (and of course you still cannot use the device without the same thing happening). That said, if you intend on using the 3.0 ports for a long period of time, then it's best if the laptop has never slept at all, since that's the only time where they can be used without issue.
     
  33. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Just be aware of what I mentioned about using Acronis and similar 3rd party image backup tools: They work great for Windows partitions (I use that extensively myself), but don't restore an image backup of a Recovery partition, or you will lose the ability to F4 boot Recovery on that disk. So if you have Recovery working on your newly installed SSD (and you mean to keep it) just be careful not to have Acronis mess with it.

    Most people who are used to doing OS installations (and the tool vendors themselves) don't realize this until... well until they realize it ;)

    Of course if you mean to wipe the disk and get rid of Recovery anyway, it doesn't matter.

    Also, after the clean install, I would recommend installing drivers using SW Update, instead of pulling them from various OEM websites, except for a few select ones, as described in this post.

    I used to be hardcore about manual driver installation myself, but with these Sammies I have come to appreciate how easy SW Update makes it: It installs the drivers for your specific model -- and in the correct order. And it saves you from having having to reboot umpteen times. Also, it's the only way to get updated drivers from Samsung, since they don't post them on their website.

    I am obsessed with keeping a slim and fast Windows installation, but this is how I install my own Sammy (many times over when testing stuff) and it runs flawlessly in almost every way.
     
  34. damouk

    damouk Notebook Evangelist

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    Fortunately for me, have the Samsung 840 Pro SSD, which boots in about 8 seconds, so a quick reboot to resolve the Sleep/wake issue is better for me than not being able to restart. So I've changed the setting in BIOS back to Disabled until there's a fix!
     
  35. OneMoreQuestion

    OneMoreQuestion Newbie

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    If I am doing a complete clean install and wipe the disk, wont that make a new recovery partition? If I go that route do I even need Acronis?
     
  36. lolums

    lolums Notebook Enthusiast

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    Hi, I just bought the NP770Z5E model of this laptop and was wondering what would be the best way to look after the battery? I'm going to be using it as a desktop replacement so would it be ok to just keep it plugged in all the time? Or would this be bad for the battery? On my old laptop i would just take the battery out and leave the laptop running on the mains but the battery is built in with this model so i cant do that. What would you guys suggest would be the best way?
     
  37. delpiero223

    delpiero223 Notebook Consultant

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    1. Yes, but there are only listed max 2 MB/s, which doesn't really help me since the HDD should be able to r/w ~100 MB/s

    2. already did this :(

    Handschriftlich von meinem Note 2 gesendet
     
  38. Shinji_U

    Shinji_U Notebook Consultant

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    Hi, I'm sorry, but I've not done an installation of Windows 7 on this series of laptops yet, so I'm not able to give correct advise on what will you be expecting and what measures to take.

    As for Acronis, it is a backup and recovery solution disc.

    You should leave that option in the BIOS enabled. There is no harm throttling down power on that USB 3.0 port when it is not in use.

    Rather from my findings, the cause of the high CPU in csrss.exe is due to the fact that the USB 3.0 is trying to recover from sleep state as initiated by the operating system after recovering from sleep state, but is forced not to go into sleep state in the BIOS and as many of times the operating system power management precedes over the BIOS this might be the cause of csrss.exe trying to push the USB port past sleep state whereas the BIOS replies with USB 3.0 sleep state is disabled.

    I've tested the above several times on my Chronos7 and was able to reproduce the high CPU usage of csrss.exe once I disabled the USB 3.0 suspend function in the BIOS. As for refusing to go into sleep or shut down while a USB 2.0 drive is connected to it, I'm not able to reproduce that issue on my Chronos7.

    So I'd guess it is the combination of the BIOS feature being disabled, Intel chipset drivers, or the Samsung F1 settings application (which I did not install) that is causing it.

    For my case, enabling the USB 3.0 S3 Wake up feature in the BIOS definitely solved the issue, since April 2013.

    It depends on what you call clean install.

    My version of clean install is to remove every single partition, including any recovery partition what so ever, and only install a fresh copy of Windows over the drive. My version of clean install do not have recovery partition, rather I use Acronis to backup a clean installed Windows and that is my "restore".
     
  39. konnexion

    konnexion Notebook Enthusiast

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    So a week later and I'm still thinking this NP770Z5E the worst performing laptop I have ever bought. Restoring from F4 was left overnight, installing updates from SWupdate took an hour, this left 29 Store updates. I've never seen the Windows 8 spinning wait cursor so often. Has this basically been shipped crippled ? Purchased from John Lewis in the UK. Even within that week of first use I found the machine slow to use in all operations. I don't get it, on paper it should be good but my 4 year old Vaio is a pleasure to use compared to this.
     
  40. Shinji_U

    Shinji_U Notebook Consultant

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    I've never had any issue so far, perhaps because I did a fresh installation on day one followed by custom installation of the drivers and software.

    Not to be rude, but often at times, problem exists between keyboard and chair.
     
  41. konnexion

    konnexion Notebook Enthusiast

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    Well actually that is of course rude. I work in IT and have done for 23 years. So out of the box a disk drive that runs at 100% and 7/8 GB in use on an idle machine is considered acceptable ? I know about Intellimemory, I know about the 5400 rpm drive. I don't see why I need to immediately replace the SSD drive and do a fresh install to arrive at a machine that's usable
     
  42. Sykton

    Sykton Notebook Geek

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    That sound A LOT like the problems caused my Intellimemory. Are you 100% sure it's uninstalled? Mine came the same way out of the box but it was all fixed by uninstalling Intellimemory. If you're sure then it's probably just a faulty unit.
     
  43. Shinji_U

    Shinji_U Notebook Consultant

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    I'm sorry, personally I have no experience with the intellimemory nor the 5400 rpm drive, I replaced the drive once I took the laptop out of the box and did a clean installation. From many if not all of the people who are facing the same issue as you would seem to have it resolved by uninstalling the intellimemory.

    Just to be sure, you did not install it back by accident while using the SWUpdate to update your laptop.
     
  44. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    Yes, that is rude Shinji_U. Sharing your experience and advice here is much appreciated, but please be respectful of other members.

    Not everybody wants to do a clean install, for many reasons, and they shouldn't have to. One important reason is that Win8 install media isn't included with these laptops and isn't available for legal download from Microsoft, unless you're MSDN/TechNet subscriber or a student. But there are other valid reasons too.

    @konnexion: See if the guidance in this post helps trim and speed up your PC. It's possible that something else could be wrong (including disk errors). But first let's see if that cleanout doesn't help.
     
  45. feskey

    feskey Notebook Enthusiast

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    Hi guys

    Bluetooth paring my mobile-phone show up "pin number wrong", but did't give me any chance to enter one??

    before the Bluetooth was OK by connect mobile phone sending and receiving files.....but after something can not working now..

    I have use old driver and new drive still the same , what happen ???
     
  46. Shinji_U

    Shinji_U Notebook Consultant

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    I'd like to apologize for that statement I've made. I should have phrase it better in a non offensive way.

    Many of a times I would blame a hard or soft ware when certain things don't go as planned, but after taking a closer look and understanding how it actually work, I always come to the conclusion that because either I am rushing or so eager to have something new installed and to play with my new toy that I overlooked the slightest of the little things that caused my new toy to break or go nuts.
     
  47. bintoito

    bintoito Notebook Guru

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    hey guys,

    So I wanted to get the "clean" iso of windows 8 following what this guy said but when I enter my product key (taken with belarc advisor free) it tells me that my prod. key cannot be used to install a standalone version of win 8....

    Is there any other legit way to get the iso (unfortunately I no longer have access the what once was msdn since I'm no longer a college student...)

    Appreciate any and all help,
    cheers
     
  48. byron_hinson

    byron_hinson Notebook Consultant

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  49. konnexion

    konnexion Notebook Enthusiast

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    Thanks, I suspected a faulty disk but Active SMART reports 100% health. General consensus seems to be t leave Intellimemory installed but if/when I swap out the drive for SSD I'll remove it. I've built the machine from scratch and it does seem much better, for now. Maybe some weekend I'll take the plunge and wipe it clean for a fresh Windows 8 install
     
  50. konnexion

    konnexion Notebook Enthusiast

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    Cheers, will have a read. Clean install is certainly on the cards onto SSD but for now I just want something I can use for a while
     
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