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    Samsung Series 9 - Windows 8

    Discussion in 'Samsung' started by usb7, Aug 15, 2012.

  1. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    I understand. If you ask me, Microsoft should make Win8 ISOs downloadable the same as Win7. And Samsung should provide Win8 install media with new PCs (as they used to do with Win7). If that were the case, we would not have to be so restrictive.

    And please don't think we're making it our job here on NBR to enforce or defend Microsoft's policy on this. But as long as Microsoft restricts download of Windows 8, sharing Win8 factory images has to be considered a breach of their copyright. And we cannot put NBR at risk legally by allowing the forum to be used in that process. That's all this is.

    Thank you for understanding.

    If the Samsung Picks you are looking for is not enabled through the Product Key, then it has to be software of some kind. Microsoft wouldn't let them just replace the Store with their own Samsung version in the factory image. You could use Find Model in SW Update to look up a recent Win8 model (such as NP880Z5E-X03CA) and download some of the Win8 bloatware to see if it is contained in there. I always skip that stuff.
     
  2. [toPh]

    [toPh] Notebook Geek

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  3. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    I didn't read that article you linked yet, but I would just wait; download a Win 8.1 ISO when it is released, then perform a clean install. Make sure Samsung has issued updated drivers and Settings first, as the current ones are not compatible with 8.1.
     
  4. go45cvi

    go45cvi Notebook Deity

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    Anyone up and running with 8.1 on a Series 9 yet? Tips?
     
  5. [toPh]

    [toPh] Notebook Geek

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    Was just coming to ask the same question, and any word on when Samsung will release updated drivers and settings?
     
  6. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    On the subject on Win 8.1, please see the sticky thread we just posted about it.

    http://forum.notebookreview.com/sam...pgrade-until-samsung-has-updated-drivers.html

    Even though there is likely to be some issues unique to individual models (particularly relating to graphics drivers) the basic incompatibilities between Win 8.1 and existing Samsung drivers, Settings and SW Update are common to all Samsung models. We're trying to gather experiences and updates about that instead of having it mushroom across all the individual threads (as is currently happening).
     
  7. belzebutt

    belzebutt Notebook Consultant

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    I installed it on my NP900X3C. So far everything seems to work, except Shrew VPN (connects but the tunnel doesn't work), but I don't think this is the laptop's fault since it doesn't work on LAN or WiFi.

    The ELAN driver that comes with Windows 8.1 doesn't remember its settings after a reboot. I fixed that by re-installing a driver I had lying around, Touchpad_10.7.17.5.zip. That one remembers its settings although it seems to be missing the three finger down swipe down task-switch or the four-finger to desktop. It does have the three finger swipe up to open Explorer though, go figure.

    Other than that, keyboard backlight, function keys, screen brightness, airplane mode, Settings, IRST, all seems to work so far.
     
  8. go45cvi

    go45cvi Notebook Deity

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    Restored the W8 image I made back in Jan on my X3B! Downloaded 1GB of updates. Installed. Attempted install of W8.1, 4GB!, second time the charm. Added settings, a few drivers, keyboard functions working. I want to be able to wake from hibernation by opening the lid. Can I do this in W8 native or do I need IRST still? IRST does not want to install on W8...

     
  9. belzebutt

    belzebutt Notebook Consultant

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    IRST works fine in W8 and W8.1. You need to make sure you install the IRST partition correctly first, did you do that? Have a look at this thread:
    http://forum.notebookreview.com/sam...el-rapid-start-technology-26.html#post9345230
    Then you can install the latest IRST 3.0 utility you can download from Intel.

    Waking up from hibernation by opening the lid is not a function of IRST, it's in the BIOS. Have you by any chance updated to the P06 bios? When I updated to that one it broke the lid wake from hibernation functionality, I had to rollback to the P05 BIOS to have it work again.
     
  10. belzebutt

    belzebutt Notebook Consultant

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    Ok, I found something that doesn't seem to work in Windows 8.1, it's Intel WiDi. I grab the latest graphics and WiFi drivers directly from Intel and they install without any issues, but then when I check the device properties they still show the old versions (looks like it's the versions that come with 8.1). Then when I install the latest Windows 8.1-compatible WiDi it says my OS is not compatible. Windows 8.1 does let me try to add a wireless display, but then it complains that my LG TV is not Windows-certified. It worked fine with WiDi before.

    I'm curious to see if drivers that come from SW Update in the future fix this issue. I downloaded the latest SW Update and it still doesn't detect my laptop model or find any 8.1 drivers.
     
  11. shaggyskunk

    shaggyskunk Notebook Enthusiast

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    I upgraded to 8.1 and on reboot, I briefly saw that two drivers were out of date - one was graphics and the other was wifi (I think). I also had to reinstall the touchpad driver because two fingered scroll was no longer working.

    WHat I am trying to find is the intel graphics driver update - The screens have a 'fuzzy' appearance to them now....?
     
  12. go45cvi

    go45cvi Notebook Deity

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    Thanks, I got it working, probably helped I didn't have gpt. The lid wakeup is not working though. I downloaded a bios update, but I don't think I flashed it. However, it looks like I'm running P10AAH, so maybe it did. I guess I'll go back to W7 and see if it's still working there. Still not sure I want to migrate all my software licenses to W8 anyway.
     
  13. buffpatel

    buffpatel Notebook Enthusiast

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    Hey, I upgraded to P06 BIOS last year and it broke the lid wake function of my NP900X3C. I saw a post of yours in another thread about how to roll back the bios and you even provided a link to the P04 BIOS so I'm currently on P04. Do you either know where I can get the P05 BIOS for my laptop, or do you still have a copy of the BIOS files so I can upgrade mine? Thanks in advance!
     
  14. superpippo09

    superpippo09 Notebook Enthusiast

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    umm.. how about this way? cuz i completed Win8.1 update now.

    there are two steps. first, before w8.1 install, Update BIOS, drivers to the latest ones.
    then, Do windows Update and Install w8.1

    second, after installing w8.1, By SW Update, Install the latest BIOS, drivers same as before.
    then, Do Windows Update.

    hope it helps :D
     
  15. SkuterPL

    SkuterPL Notebook Consultant

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    Where can i find P10? I have only P09
     
  16. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Try running the BIOS Update program.

    There's a link in the first post of this thread.

    John
     
  17. go45cvi

    go45cvi Notebook Deity

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    Forgot to add I went back to W7 and wake on lid open was still working even with this new bios. So there must be some change or config in W8 for the lid operation that I could not find. I wanted to see if MS had addressed the play ready issues in WMC, but alas they have not so I will probably just stick to W7. Too much trouble to migrate the rest of my software if there's no killer app for W8.
     
  18. SkuterPL

    SkuterPL Notebook Consultant

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    I tried and it showed p09
     
  19. LusoSpikes

    LusoSpikes Newbie

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    Yesterday I upgraded to Win8.1 and everything works as before. I have a NP900X3C. The installation took sometime, but it restored all environment as I had in Win8, inclusive the Rainmeter customization. Only application that does not work in Win8.1 is Avast antivirus (was removed from the PC during installation). I will check this out later.

    In Win 8 everything worked except the keyboard back-light. In Win 8.1 the same happens. It is amazing that when I bought the Laptop, the keyboard back-light worked, but after some application updates it stopped.

    In win8.1 all Samsung Applications (e.g. Settings) work as before. Hints on how I could make the keyboard back-light work in in Win8.1 is welcome.
     
  20. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    @LusoSpikes: Thank you for the update, glad to hear it is working. It would be great if you can post your findings in that Win 8.1 thread I linked (and which you quoted) to help fill in the picture of what works and what doesn't.
     
  21. Tucalong

    Tucalong Newbie

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    I recently upgraded to Win8.1 on my N900X4C and after install it wouldn't go to sleep when I closed the lid, neither shut down (only went back to login screen) and if I pressed the power button nothing happened. So long story short, I ended up rolling back to Win8 on last friday and now everything works as it should again...
     
  22. cornz

    cornz Notebook Enthusiast

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    Does anyone know if one can just pull out a key from the keyboard without breaking it? My Enterkey seems broken, feels like something is stuck under the key but I don't know if I can just remove it to clean the space under it.
     
  23. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    People sell replacement keycaps so they must be removable / replaceable. However, the mechanism underneath is small pieces of interlocking plastic which are quite fragile and figuring out how to reassemble then the right way that everything works can be fun.

    I would first try using some canned air to blast under the key.

    Update: See this new thread. The keycaps are definitely removable.

    John
     
  24. MJJewell

    MJJewell Newbie

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    I am receiving a message that a hotkey utility is missing and that the hotkey is Radio HID Mini. How can I find this to download it?
     
  25. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Samsung's hotkey utilities are built into the Settings program. (Re)install it.

    John
     
  26. twiga

    twiga Notebook Enthusiast

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  27. gosha100

    gosha100 Newbie

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    Hi everyone.

    3 weeks ago I bought an X4D-A02US. This is the i7/256/8 Model. I found it manufacturer refurbished for 1100 USD and I just couldn't resist the deal. This model comes with the windows 7 Pro which I almost immediately upgraded to win 8. Everything worked properly (hot keys, display, back lighting, wifi etc.) and after reading this thread, despite my better judgement I decided on updating to win 8.1.

    Well, 10 days later I can proudly report that everything still works perfectly fine. I updated all drivers and I can't find a single thing that doesn't work properly so I wanted this to be a counterweight to all the people who found parts of their hardware not working after the update.

    Also, I wanted to thank all the posters on these forums as I stalked these forums quite a bit before I bought this laptop and I couldn't be happier with it.
     
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  28. cornz

    cornz Notebook Enthusiast

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    Regarding my "broken" Enterkey: I just pulled it off via a small knife (applied a little pressure until it went off), cleaned the surface below and reattached it. All problems solved - it was really easy.
     
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  29. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Thank you for signing up to say that you are happy and have no problems. Many people join a forum because they have a problem and are seeking help.

    It is possible that your 8.1 update proceeded smoothly because there wasn't time for Windows 8 and drivers to get cluttered with lots of intermediate updates.

    John
     
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  30. gosha100

    gosha100 Newbie

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    And thank you for being a one man encyclopedia on these forums.
    You might be right about your diagnosis. I must admit I wasn't attentive enough following the comments but It may be a UEFI Windows issue? Mine isn't UEFI but I don't even know if the series 9 supports it.
     
  31. Dannemand

    Dannemand Decidedly Moderate Super Moderator

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    I understood you didn't have any issues -- and like John I appreciate you taking thew time to post your experience.

    A big reason you had a smoother ride is that your model doesn't have discrete graphics. The models that have a separate AMD GPU and switchable graphics (which is really a hack) have generally had far more issues than the ones with just the integrated Intel HD4000.

    Also, since your model came with Win7, that means UEFI was disabled (and it only has limited UEFI support anyway). That could be another reason why you had a smoother ride. I think that was what you meant.

    Either way, good job there. Enjoy your lovely Series 9 laptop :)
     
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  32. gosha100

    gosha100 Newbie

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    Thanks Dannemnd. If I may, out of curiosity regarding the X4D:

    1. Is there a hardware difference between the models shipped with Win 7 and the ones shipped with Win 8?
    2. Is it the same BIOS between the two versions with just UEFI enablen on the latter?
    3. Are there other (older\newer\different) BIOS versions for the laptop and how would I go about finding them?
    4. I noticed Inetl's XTU and RMclock utilities don't allow for any overclocking/undervolting on this machine and no documentation I could find on the subject, what is the reason for this?
     
  33. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Using your numbering:
    1. No hardware difference in terms of the electronics. The X4D shares the same boards as the X4C but uses unpainted magnesium alloy instead of painted aluminium.
    2. The BIOS is different between versions shipped with Windows 7 (PxxAAC BIOS with UEFI disabled) and shipped with Windows 8 (PxxABK BIOS and shipped with UEFI enabled).
    3. AFAIK the newest BIOS in the AAC Series is P06AAC (the full file name is ITEM_20130219_1005_WIN_P06AAC) and the newest in the ABK series is P10ABK (full name ITEM_20131114_21268_WIN_P10ABK). You can use the method described here to get the files.
    4. RMClock hasn't worked with several generations of recent Intel CPUs. Intel decided to make things difficult for the users.

    John
     
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  34. gosha100

    gosha100 Newbie

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    Thank you for taking the time to reply! I'm not planning on changing anything but I want to know my options if I ever want/have to.
     
  35. aguero6161

    aguero6161 Newbie

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    Can you send the driver to me too. I tried to send you a PM but this was not possible.
     
  36. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You can get all Samsung's drivers using SW Update.

    Your notebook version may not have the latest drivers / software listed but you can use the Find Model option in SW Update to look at what is offered for other versions of your notebook.

    There is also a specific thread about Adaptive Brightness issues.

    John
     
  37. SkuterPL

    SkuterPL Notebook Consultant

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    Hi,
    From 2 days I have strange problem with keyboard, exaclty capsLock, I have to tun on to write in small letters, anyone know how to fix it?
     
  38. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    I wonder if one of the shift keys is sticking. Shoft + CapsLock = lower case.

    First try tapping each shift key a few times to make sure it is moving up and down OK and, if that doesn't fix the problem then go round the edge of each key with some thin card trying to lift it up slightly and make sure it can move freely in the hole.

    John
     
  39. SkuterPL

    SkuterPL Notebook Consultant

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    I wonder if one of the shift keys is sticking. Shoft + CapsLock = lower case.

    This 2 keys click at the same time, helped ;)


    edit

    problem still exist :/ I tried all you metoth, but it didn't help.

    I think that with shift button is okey, because when I press SHIFT I will get small letters when caps lock is ON
     
  40. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    You can check the keyboard settings in Control Panel > Ease of Access Center > Make the keyboard easier to use although I can't seen an option to keep CapsLock turned on.

    It's also possible that some joke malware is causing the problem. Try scanning with MalwareBytes and Spybot S&D. If the CapsLock light is not turned on then I wonder if the problem is software, not hardware.

    John
     
  41. SkuterPL

    SkuterPL Notebook Consultant

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    MalwareBytes didn't find anything, Spybot S&D I didn't try, because it is paid version, but OTL helped me :)
     
  42. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    SpyBot S&D is free for home users.

    Anyway, it sounds as if you fixed the problem. Please tell us more....

    John
     
  43. SkuterPL

    SkuterPL Notebook Consultant

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    My friend helped me, probabli this line helped:

    O4 - HKLM..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe File not found
     
  44. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    This one, I presume.

    John
     
  45. usb7

    usb7 Notebook Enthusiast

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    Hey guys, I updated the original post with drivers that I used after a fresh installation on Windows 8.1.

    Sadly I don't use this laptop much anymore. It's squeaky and the screen has developed white glowing spots on the screen. I'll be giving it to my sister.
     
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  46. pandation

    pandation Notebook Enthusiast

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    Hey guys. I was wondering if anybody had any issues with windows update/defender after updating to windows 8.1. I cant seem to scan against windows server update service for some unknown reason. I got np900x4c-a07us, I used the latest kb2919355 but the only remedy that I could find so far is to uninstall it. Does anyone have problem with updates after windows 8.1?
     
  47. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    There were some issues with the last batch of Windows Updates. However, I don't see KB2919355 mentioned in the discussion. If you've identified the update that is causing your problem then I would leave in uninstalled and hope that Microsoft produce something better next month.

    John
     
  48. pandation

    pandation Notebook Enthusiast

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    Hmmmm, this is a pickle for me, since that update went out in april, it updates windows 8 to windows 8.1, I have been waiting for a while, but it doesnt seem anybody have similar problem.
     
  49. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Googling for "kb2919355" reveals a whole host of problems but perhaps none are similar to yours.

    I presume you have studied all the links. If nothing there works then you'll have to consider first the windows repair options and ultimately the drastic solution of reinstalling Windows and starting again. Sometimes that's the only way of flushing out a minor corruption.

    John
     
  50. berlen

    berlen Newbie

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    Hi guys! I need help. Last March I bought Samsung ativ book 9 (np900x3g-k02). I immediately noticed a small issue with the sound system: when the volume is higher than, say, 20% the sounds that comes out of the speakers become metallic and distorted. Using the test sound from the Control Panel, I realized that it is only the right speaker to have this problem, the audio from the left one is clear.
    I tried to update the drivers (High Definition Audio Codecs - Realtek) to the last version from the manufacturer website, but nothing changed. I also contacted the warranty center and they accepted to change the speaker, and they said they replaced the left one. However now that I got it back, nothing seems to be changed to me: the sound from the right speaker is still distorted!
    Any advice? Anyone had a similar problem?
    Thank you in advance for your help!
     
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