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    Galaxy Note 7

    Discussion in 'Smartphones and Tablets' started by Spartan@HIDevolution, Aug 2, 2016.

  1. Ethrem

    Ethrem Notebook Prophet

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    Not what I'm asking. Since you know you're being recorded is it legal to record them as well without telling them?
     
  2. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Not really sure about that
     
  3. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    New update guys, I just called Samsung Dubai and they said we have 3 options:

    1) Wait until the new badge of Note 7 is released in 2-3 weeks to get a replacement Note 7

    2) Exchange the phone with a Samsung Galaxy S7 Edge and get an AED 400 dhs voucher (worth USD !20 approximately)

    3) Get a full refund
     
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  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I returned mine today and got an S7 and Samsung Gear IconX earbuds instead
     
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  5. HTWingNut

    HTWingNut Potato

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    I'm keeping mine. I got a Gear Fit 2 with mine (free promotion) and it came yesterday. Nice little smartwatch device.
     
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  6. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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  7. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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  8. HTWingNut

    HTWingNut Potato

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    So will Note 7 be banned forever on planes? They will never know if they have been replaced. This is dumb. Every instance has been from a phone on a charger not while in use. Another example of over reacting without facts or intelligence.

    In any case, this video is interesting. Surprising how easily the battery catches fire when barely punctured by the tweezers. But in this case it would happen with any battery without a failsafe circuit.

    So far there have been about 35 cases out of 2 million phones. That equates to 0.00175% of phones that were affected which equates to roughly 1 in 60000. I mean your risk of getting injured in a car accident or hit by lightning are far greater.

     
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  9. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    yeah that's why I returned mine for an S7 because I know it will lose value quickly when I come to sell it in the future as people will be wondering if it's the updated one with the new battery or the old one, if they even buy it from me.

    FYI, the iPhone 7 Plus 256GB Black/Jet Black is now available to pre-order in Dubai for a whooping $1062 USD and will be available on the 25th of September.

    No thank you Apple, I'd rather go buy 2 high end flagship phones for the same price with an SD card or buy a decent laptop. This is insane man
     
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  10. hmscott

    hmscott Notebook Nobel Laureate

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    Initially I heard it mentioned as the Note 7 phones either exploded while charging or shortly thereafter...but it didn't say how long after it had been removed from charging.
     
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  11. HTWingNut

    HTWingNut Potato

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    From my understanding "shortly" is like nearly instantaneously, like just removing it from charger and boom goes the dynamite. Not like 20 minutes later.
     
  12. Mitlov

    Mitlov Shiny

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    I exchanged mine for an S7 Edge and I actually think that in several ways the S7 Edge is a better phone. Will post a full comparison of the two maybe later this weekend.

    PS. Props to US Cellular for a courteous, hassle-free exchange process.
     
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  13. HTWingNut

    HTWingNut Potato

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    I don't care for the curved edge. I only got Note 7 because I actually find the pen useful. And I'm spoiled by the iris recognition too. :) Otherwise I'd just go for the S7.
     
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  14. Mitlov

    Mitlov Shiny

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    After spending ten days with the Note 7 and a couple with the S7 Edge, I'm actually convinced that the S7 Edge exceeds the Note 7 in several ways. I'm tossing this out there for other Note 7 owners who may be debating whether to hold out for a new Note 7 or swap to the S7 Edge. I was worried I'd really regret giving up the Note 7 and going with the S7 Edge, but after a couple days with the latter, I'm glad this is the phone I'll be using for the next couple years.

    WAYS IN WHICH I FELT THE NOTE 7 WAS BETTER:

    * Stylus. If you use it, your inquiry ends here. If not, ignore this.
    * More comfortable (but more slippery) in the hand. The curved edges feel great, but they don't give you great purchase on the phone.
    * 64 gb onboard versus 32 gb: speaks for itself.
    * More attractive software. It looks like Samsung did a complete overhaul of Touchwiz's aesthetic between the S7 Edge and the Note 7, and the Note 7's aesthetic is more pleasing to my highly-subjective eye.

    WAYS IN WHICH I FEEL THE S7 EDGE IS BETTER:

    * Less lag. I would sometimes get momentary performance hiccups, even just a few days after purchase. At least some other viewers have noted the same. Not objective slowdowns, but dropped frames in animations and the like. The S7 Edge is more consistently fast.
    * Better wifi. It's not that the S7 Edge has unusually strong wifi--it's no stronger than my Nexus 9 or Moto X--but the Note 7 had unusually poor wifi range in my experience. In the back bedroom of our house, where most devices get a weak-but-constant wifi signal, the Note 7 was frequently reverting to mobile data. The S7 Edge behaves like all my other devices at this distance from the router; it maintains a constant connection.
    * Less slippery (but less comfortable) in the hand. The sharper edge of the device actually gives your hand more secure purchase on the phone, even if it doesn't feel as natural or comfortable in the hand.
    * Remarkably smaller physical footprint (especially width) given the relatively modest difference in screen.
    * Like everyone here, I have about fifteen microUSB chargers stuck around the house. USB Type C may be the future, but at least for me (and I don't replace all my devices every year), microUSB is still the present.
    * While neither has a class-leading speaker, I think the S7's is moderately better than the Note 7's, and other reviewers have said the same.

    WAYS IN WHICH THEY'RE IDENTICAL:
    * Impeccable build quality and materials, if you're into that sort of thing.
    * Amazing-quality screen.
    * Superb camera performance indoor and out, front-facing and back.
    * They have 3.5mm headphone jacks. Just sayin'.
     
  15. hmscott

    hmscott Notebook Nobel Laureate

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    You forgot:

    S7 Edge - Doesn't randomly explode when charging.

    That's a major feature I appreciate in my S7 Edge ;)

    Given that, when the Note 7 recovers, and continues to be sold, I'm gonna see if I can get an upgrade to the Note 7 from the S7 Edge, as I like the larger screen and stylus.
     
    Last edited: Sep 11, 2016
  16. HTWingNut

    HTWingNut Potato

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    Yeah I like my Note 7. I've done a few recharges from less than 10%, albeit not rapid charge, and it doesn't get unreasonably warm, and no fires yet. :p. I'll just wait for the new stock to get it in and swap it out.
     
  17. Krowe

    Krowe Notebook Evangelist

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    Eh, this doesn't surprise me at all. Back in the day, Samsung was known for products of dubious quality. Hasn't really changed after all these years, although kudos to their marketing team for putting up such a good show.

    Also, I find it funny that Samsung tried to blame the Chinese for this, but ironically, batteries packaged by ATL was unaffected while Samsung SDI was the explody ones.
     
  18. Mitlov

    Mitlov Shiny

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    Dubious quality? I own a Samsung TV, washer, dryer, Galaxy S3, and Galaxy S7 Edge, and owned and returned a Note 7. None have had any hardware issues besides the bad battery on the Note 7. In fact, they've been much better built than Sony, HTC, and Lenovo products I've owned (Sony has been hit and miss for me in terms of build quality and hardware quality).
     
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  19. HTWingNut

    HTWingNut Potato

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    Samsung is known for great quality. The issue with the battery is just an unfortunate circumstance that somehow made it through their testing. I'd be surprised if it was purposely released with this as a known issue.
     
  20. Splintah

    Splintah Notebook Deity

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    Samsung sell terrible products

    Sent from my Nexus 6P using Tapatalk
     
  21. Splintah

    Splintah Notebook Deity

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    Sorry I have to entirely disagree with you

    Sent from my Nexus 6P using Tapatalk
     
  22. Mitlov

    Mitlov Shiny

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    Who makes that gorgeous 1440p AMOLED panel on your Nexus 6P? Hint...it isn't Huawei.

    Samsung software is definitely a love-it-or-hate-it thing. But their hardware prowess is undeniable.
     
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  23. Krowe

    Krowe Notebook Evangelist

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    Samsung products were utter crap until the late 90s and early 2000s, they were forced to compete or go out of business. Even then, Samsung made questionable products and their quality was merely good enough to compete at a lower price point.

    If we're going down the anecdote route, I'll give you some of my own. I had a Samsung Galaxy Nexus that went dead after 14 months, right outside of the warranty period. My Samsung TV died 3 months out of the 2 year Costco warranty, thankfully American Express covered that one. My Samsung SSD bricked itself after a recommended firmware update, Samsung refused to cover that (Amex covered that one too). My Samsung washer has been repaired 4 times due to a faulty ECU and then ran out of warranty, and my Samsung fridge has been repaired 6 times (water leaks, compressor issues etc.) and of course it ran out of warranty. I tried to get customer service and received none, and the only reason why I got my money back is because I've filed a lawsuit against them. Only then did they "take customer concerns seriously".

    In contrast, compare it to the my Nokia E72 that still works to this day. My grandpa's Sony Trinitron (which is older than I am) still works till this day. My Crucial SSD has never bricked itself. My mom's Kenmore washer n drier set works perfectly since day one. My mom's Whirlpool fridge never had water leaks or compressor issues. Samsung products are utter junk, my experiences reflect that, my father's advice mirrors that, and my grandfather's warnings are accurate till this day.


    That's historically untrue. Samsung products were always sub-par even to this day. What you think is great quality is due to the fact that the bar has been lowered so much by the Koreans and the Chinese. 20 years ago, a TV would easily last a decade without any issues. Today, you'd be lucky that it lasts 3-5 years. The commoditization of consumer electronics meant that the Japanese could no longer stay afloat by producing quality products which are sold at high prices. Everybody had to cut corners to hit price points, and to cover the fact, they've emphasized on "features" and played the "one up" game. You've got the megapixel race in cameras, screen ppi race in phones, 4K and 8K in TVs etc. The goal is no longer build a lasting quality product that you'll be happy with for years. It's now built to last long enough until you buy a new one in ~12-18 months.

    For this reason, I had to resort to buying professional products and equipment, where the market doesn't take any of this crap.

    Their "hardware prowess" is mostly "acquired" from foreign experts. OLED was invented by Eastman Kodak in the late 80s, and was "acquired" by the Koreans for mass production. Sure they've made some improvements with the help of other foreign experts, but the base OLED tech was never properly licensed from the Kodak company.
    Even then, its a massive trade-off between a good looking AMOLED panel, which isn't color accurate btw, and has longetivity issues. Remember the screen burn-in problems of yesteryear? Yeah that's an issue on AMOLEDs, but not on LCDs.
     
    Last edited: Sep 12, 2016
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  24. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Well i hope you guy`s with the Note 7, get a full warranty with your new phablet, and not just what's left of your old warranty.

    John.
     
  25. Raiderman

    Raiderman Notebook Deity

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    I have decided to stay away from the new phones. Not liking android, and the path it has been on lately. Apple.....errrmm no thanks, windows phone, big negative on that.Tighter restrictions on most flagship models making them harder and harder to customize. TBH material design is fugly, and should be canned. When as a society did we decide that aesthetics are unimportant? When did we say, "hey I dont mind if you make my OS look like it belongs on a leap frog"? People think it looks nice? I demand functionality and beauty in a $800 device, why shouldnt others? So, I broke down, and spent 30 bucks on ebay to cure my device/phone affliction. Been having a blast customizing it, and to top it off, I have no advertising banners on any app!

    Screen001.png
     
    Last edited by a moderator: Sep 12, 2016
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  26. Mitlov

    Mitlov Shiny

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    Of course we do. It's done as a refund and new purchase.
     
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  27. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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  28. Mitlov

    Mitlov Shiny

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    Good outside-of-the-box thinking to minimize risk (and potential tort liability) as to people who aren't returning theirs and aren't obeying the instruction from Samsung to power down. The media has gone nuts over reports that a child was injured in a Note 7 fire, and Samsung's gotta do what it's gotta do to show that it's doing what it can to minimize risk until replacements hit shelves.

    With FAA bans and NYC subway bans and the like, I'm glad I exchanged mine. The risk, while certainly not "driving backwards in a Ford Pinto" dangerous, is a little higher than I originally thought when the story first hit.
     
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  29. Mitlov

    Mitlov Shiny

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    You know that six-year-old kid who got burned by a Note 7 that was covered on all the tech blogs? Just for the record, the phone wasn't a Note 7 at all. Not that that correction is making headlines...
     
  30. HTWingNut

    HTWingNut Potato

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    The real reason they're limiting recharge to 60% is so people think their is something wrong with their phone and take it back to the store. But I think this is a bad idea because the cause of the issue is during charging. So you limit the charge, you charge more often...

    In any case, my phone says it needs a system update. I'm not doing it, probably gimping the battery. I'm waiting for new phones to make their way to my Verizon store then will exchange.
     
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  31. hmscott

    hmscott Notebook Nobel Laureate

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    Are you charging with the Note 7 resting on / in a "burn-proof" container? It looks like they go up pretty quickly.
     
  32. Krowe

    Krowe Notebook Evangelist

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    lol "burnproof container" = steel box.

    But in all seriousness, I store all my lithium batteries (and phones now since they're not removable anymore) in an old 50 Cal ammo can.
     
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  33. Mitlov

    Mitlov Shiny

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    From what I've read, the fires happen during extended charging. So two one-hour charging sessions would be substantially safer than one two-hour charging session. So that's a big part of why they pushed the software update that nerfs the battery.

    Getting people to bring their phone in may be part of the reason, but it's definitely not the sole reason.
     
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  34. Krowe

    Krowe Notebook Evangelist

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    That's rather strange though, you'd think that during rapid charge where the battery charges >1C would be the most dangerous.
     
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  35. HTWingNut

    HTWingNut Potato

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    Well now I'm forced to update. But good news is that my local Verizon store apparently has the new Note 7 in stock.
     
  36. hmscott

    hmscott Notebook Nobel Laureate

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    ESSAM AMJAD 2 days ago

    Hi Guys My replacement Note 7 battery Logo just turned green after an update now my battery logo on main screen, Always on screen and in power off menu is green... samsung has released this new update all around the globe now...

     
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  37. jack53

    jack53 Dell XPS 9360 i7 Lover!

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    I almost waited to get this phone since I had the Note 5 and loved it... but I went with the Samsung S7 Edge instead... very glad I did now that I've seen the Note 7 and the problems it's having. The S7 Edge is a better phone, better looking phone too. :)
     
  38. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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  39. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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  40. Mitlov

    Mitlov Shiny

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    I am so darned glad I swapped mine out for an S7 Edge. Wouldn't want to be dealing with Recall Round 2.
     
  41. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    I think i read that replacement N7 are suppose to have an green battery icon on the notification bar, not the usual white one.

    So make sure your replacement is really a new N7 and not a old N7

    Also all li-ion battery`s could/will smoke or explode if they receive a hard impact that damages the battery, there is a battery type called LiFePO
    4 that is much safer, though it holds up-to 14% less energy.

    https://en.wikipedia.org/wiki/Lithium_iron_phosphate_battery

    John.
     
    Last edited: Oct 6, 2016
  42. hmscott

    hmscott Notebook Nobel Laureate

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    Last edited: Oct 6, 2016
  43. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    Hopefully this was not an new replacement N7 or it does not look good for Samsung if it has to do a second recall, If Samsung was an phone/tablet only company this would most likely mean bankruptcy, But Samsung makes everything under the sun, Once the problems are fixed we might be able to buy an N7 for a lot cheaper as a lot of people will get an refund instead of a replacment, eBay could be flooded with loads of manufacture refurbished N7`s with an new battery fitted.

    I bought a HTC EVO 3D ancient phone now, but virtually every one had touchscreen problems, I think all the faulty ones were shipped to china to have the touchscreens replaced, I bought one for only £50

    Did you hear about the Samsung washing machines that have been exploding, Samsung says people have been overloading them.

    John.
     
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  44. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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  45. hmscott

    hmscott Notebook Nobel Laureate

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    AT&T might halt Samsung Galaxy Note 7 sales due to safety risks, other carriers offer swapsTwo days after a smoldering
    By Mikey Campbell
    Friday, October 07, 2016, 07:17 pm PT (10:17 pm ET)
    http://appleinsider.com/articles/16...ue-to-safety-risks-other-carriers-offer-swaps

    "Samsung device caused the evacuation of a Southwest Airlines plane, executives at U.S. cellular carrier AT&T are reportedly considering stopping all Galaxy Note 7 sales and replacements citing safety concerns."
    ...
    "Ironically, a report in September alleged Samsung rushed the Galaxy Note 7 to market in an attempt to capitalize on Apple's "boring" iPhone 7 release. Despite significant feature additions, suppliers were pushed to accommodate a launch set ten days ahead of schedule.

    One of those enhancements is a high capacity battery 16 percent larger than last year's Galaxy Note model."
     
  46. Krowe

    Krowe Notebook Evangelist

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    The funny thing is that I once bought a knockoff Chinese note clone with a 5000mah battery, that has never given me issues, yet the genuine thing is going to be classified as an explosive ordinance.
     
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  47. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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    The UK Royal Mail, has banned Samsung S7 from being shipped though it`s network. (can you imagine if a returning faulty S7 goes bang when it is surrounded by paper parcels and letters) there would be quite a fire.

    John.
     
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  48. Krowe

    Krowe Notebook Evangelist

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    Imagine that happening with Air Mail, sure you'd be taking out some letters and parcels and whatnot, but what about the airplane, the crew, and the people on the ground? That one is completely valid IMHO, Samsung needs to get its **** together.
     
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  49. hmscott

    hmscott Notebook Nobel Laureate

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    Samsung knew a third replacement Note 7 caught fire on Tuesday and said nothing
    It sent a man to the hospital with smoke inhalation injuries
    http://www.theverge.com/2016/10/9/13215728/samsung-galaxy-note-7-third-fire-smoke-inhalation

    "At this point, it’s irresponsible for us to say anything else: If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date.

    We don’t know why Samsung hasn’t been more forthcoming about what’s going on with these replacement devices, but it doesn’t really matter.

    Until we get more information, the simplest explanation is the best one: The Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay."

    "Another replacement Samsung Galaxy Note 7 has caught fire, bringing the total to three this week alone. This one was owned by Michael Klering of Nicholasville, Kentucky. He told WKYT that he woke up at 4AM to find his bedroom filled with smoke and his phone on fire. Later in the day, he went to the hospital with acute bronchitis caused by smoke inhalation.

    "The phone is supposed to be the replacement, so you would have thought it would be safe," Klering told WKYT, saying that he had owned the replacement phone for a little more than a week. "It wasn’t plugged in. It wasn’t anything, it was just sitting there."

    The most disturbing part of this is that Klering’s phone caught fire on Tuesday and Samsung knew about it and didn’t say anything. And actually, it gets worse than that."
     
  50. Tinderbox (UK)

    Tinderbox (UK) BAKED BEAN KING

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