Sorry to hear that. Contact the Better Business Bureau [BBB]; that should help resolve your problem.
United States and Canada BBB Consumer and Business Reviews, Reports, Ratings, Complaints and Accredited Business Listings
I'm in no way affiliated with Toshiba, nor is anyone on here afflicted with them; just trying to be helpful.
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And again, I understand being aggravated someone like this, but really, with how you say that he 'kissed you off' shows you were being a bit of a jerk yourself. Reps aren't rude to customers unless you were a bit unruly and rude yourself. At Office Depot, if a customer gets lippy with me and there's no manager around to help out, I respond in kind and I'm not terribly friendly when I respond. -
I never had a good experience with the toshis.. Always gave some problems..
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Plus their mouse pad sucks.. really
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Well, I've had my P740 (specs on sig) for a few weeks and so far its the best machine I have owned. Great keyboard feel and quiet to type on with a great back lit keys. Speakers are definitely a step up from HP's beats etc.. Screen is bright and clear, could have better vertical viewing angles but very typical of 14" panels I have seen. IMO the Acer timeline x has a better 14" display. Lid construction is a bit flimsy and all plastic construction is a bit of a let down. At this point, its the best machine for the money that fulfills my needs which include great speakers and a BD burner drive. Those two requirements pretty much narrow it down to Toshiba and no one else. I think only the Sony offers something with a 14" with a BD burner but has terrible speakers. For what I paid, I feel I got a crazy good deal being similar speced machines will cost hundreds more. Even this machine cost much more today being I jumped on the black Friday deal on Toshiba.com
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I am, for lack of a better term, poor. I have had a few laptops during my life, a toilet seat iBook G3, a Sony Vaio that was nothing but trouble, a Dell Inspiron that I got used and now makes me question how it even turns on (C:\WINDOWS\ is empty, and yet I still use it to browse the net.) Then, the Dell's left hinge more or less exploded, and the screen got a horrible banding/flickering problem. Over the course of a few years birthdays', I saved up $500. Then was the solemn realization that you can't really get a decent laptop for that. So I went on a quest to find my perfect laptop on eBay. After seven months of constant searching, I finally found it. A Toshiba Tecra R10 S4422 Brand New in a slightly damaged box. I grabbed it for $375, $426 with shipping and tax (seller just had to be in my state, lol). So far (all 2 weeks thus far) it is fantastic. Had a little more crapware than I was expecting from a business line (Norton, Google, Bing, Billions of Toshiba's takes on things Windows can do by itself), but it also came with recovery disks for Windows 7 Professional (It came with XP Pro installed). So yes, I like my Toshiba, and i hope it lasts as long as I need.
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I love my toshiba z835, but since I'm still thinking if I should return it or not, I voted "I like it".
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Just bought a Toshiba NB505 netbook on eBay with a broken LCD for $120 after shipping. Came with original packaging, all cables, even had the receipt from BBY. The crack on the LCD is very small, and the system is fully usable with it. I'm thinking about getting a replacement display panel (goes for $40-50 on eBay), but for now I'm using it with the broken LCD.
I wiped Windows 7 Starter after creating recovery discs, and did a clean install of Win 7 Pro. The unit isn't bad for the price I paid. Toshiba makes pretty decent netbooks, with excellent keyboards and decent trackpads, which were the reasons for buying the NB505 in the first place.
So yes, I'm a fan of my Toshiba netbook. -
I really like my X775-Q7380 (i5). For the price this makes a fine gaming machine at the $1k point.
I also thought that Toshiba was nice to take care of my friends notebook but wasting lots money and time doing unnecessary board, memory, hardrive repairs to try to find a USB driver problem. He finally got a free update from i3 to an i7 notebook but all still had the problem. The problem was accidentally later solved by the owner..who is now VERY happy.
Now for the scary part; Toshiba tech support, while very friendly, is next to zero in (technical) support. The only worse was Gateway, and you see where they are, no? I'm being hard on Toshiba, they are no worse than Asus.
My battery is being replaced as this is nothing but a simple exchange, but they get a cookie!
Now, after speaking too, TWO!, level 2 techs, all failed to find a part number for my missing 2nd hard drive connector. Sad that these guys do not know their own product? Two third party parts warehouses found it after a little research..so, no thanks to Toshiba, I now have second drive!
After three calls to support, I still don't have an answer to the BIOS updates.
Two calls to get an idea if any new video driver updates. The tech was rather excited. Sir, "we have just released one on 12-6-11". I thanked the tech and hung up as I hit the floor rolling! Yeh, the driver were dated 6-8-11 but only posted on 12-6-11.
Tech support is very expensive so training is everything. I only hope that nothing smokes..but kudos for the online forums who try to help when they can!
Ok, I'm being anal as most of us can roll back BIOS and just install the newer video drivers for the standard, non 3D, optimus notebooks.
I'll will say that, for now, the notebook works well and has only crashed with one game; which are normally rushed out the door, so no big deal.
Cheers -
I have a four year old Toshiba satellite, that I used long and hard. It has had its share of troubles - needed to have a bunch of things replaced under warranty and then at about three years, the HD crashed too. Got all that fixed and I can still use it (although I've replaced it with an ASUS). Most of the problems were because of it's crappy cooling system. It overheats pretty badly. But the reality is that despite all the problems, I loved my Toshiba.
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i want to big up my z830 again, i cant believe how cool it runs. been sat in bed for like 2hours with my whisky and my forum browsing, quite a few tabs and itunes etc etc, so bit of a load on it, and its still cool to the touch all over, less than ambient air i reckon, never had a laptop run so cool, and despite a bit of fan noise, for the power, light weight nature of it and the fact its buried in a duvet...............well frankly its incredible!!
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satellite l640 not much gaming capability
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The poll would have been better if the home and business lines were separated. Anyways, I voted for "I like".
I have a Portege R835-P84, it's a 13.3"/i5-2435m/8gb/256gbssd/dvdrw/intel6230(wifi+BT)/63Wh flush 6cell battery. Even before my upgrades (ram/ssd/wifi+bt), it was a good laptop for sure. The build quality is great, or it could be that it's fool proof to assemble the laptop. Very sturdy magnesium alloy inside out, battery lasts 8 hours on normal internet surfing, no heat at all for normal internet, and it weights only 3.2 lb. The price was $480 for me from the recent Officemax sale.
It does heat up to 95C if I run prime95 for over a minute, so I think this laptop is not for hard core users, but very good for instant boosts of speed as a normal voltage cpu equipped laptop. It's very quiet and cool on normal usage, or using on eco mode. I'd take this any day over i5-2467m (the ultra low voltage ones) equipped Ultrabooks. They both use about the same amount of power if the cpu is throttled.
Bad thing about this laptop is the keyboard is a little short so it takes some time to get used to. The chrome hinge cover is what makes this laptop look cheap. I really don't understand who decided to put a chrome hinge cover. It seriously ruins the perfect understated professional look of this laptop. The heat management capacity is a little weak that it can't take on all the heat if cpu is loaded 100% for longer than a minute. Again, it's perfectly fine for normal use (anything but prolonged cpu intensive stuff). The webcam sucks in low light, and it's only a 640*480. The mouse button is hard to click. The screen viewing angle is only average, and the screen doesn't open all the way to 180 degree (I want it to go a little further so I can use it comfy in the toilet). -
my toshiba NB505 shutsdown when i insert the charger.. what could cause this?
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I own many different notebooks, also a Toshiba P750 (bought one month ago). It is not bad, casing is robust, fan is most time quiet (I do no games), processor is an i7 which is more then enough for the things I do.
But there are two big issues:
Screen is bad: contrast and color gamut are disappointing. Sure, most other notebooks also have no better screens but I did expect a better display at this price.
It has a bad smell: Each time the fan starts, it blows a cloud of chemical malodor out of the machine. I have tested it with some people: some do not smell the odor but some appoved my experience. This is may first notebook ever where I could notice this smell. Then I looked at greenpeace Guide to Greener Electronics | Greenpeace International and here I could see it: Toshiba is one of the worst ranked computer manufacturers. So I am not surprised to smell the chemicals which are used in the notebook.
So overall I do not like it. -
Had A200, using A300 for years.
Great laptop, no complaints. AMAZING AUDIO.
recommend everyone. -
I bought a Toshiba Satellite L750 through Toshiba Direct. Within 3 months two of the three USB ports stopped working. Defective hardware. Under warranty. I was told I could pay $25 to send it to their repair depot and get it fixed, or take it to a local "authorized repair center" and pay them to fix it. Pay for warranty repair? Criminal. When we had a problem with an HP notebook's cd-rom, they shipped a new drive out and we sent the old one back no hassle, no charge. I won't buy a Toshiba again.
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The latest Toshibas have such a disgusting amount of crapware on them it's not even funny. I have to configure these things for work and spend at least 30 mins each time just removing the garbage that Toshiba loads these things up with!
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Anyone else know why the Toshiba section is so quiet?
I mean, Toshiba has been around waaay longer than any of these other crap companies yet they're hardly noticed outside the average consumer.
I expected to see a throng of threads repeatedly accessed when I got here, and I was happy to see I wasn't the ONLY person who knew about the Qosmio (OCN people know about Sager, ASUS, and Alienware. Not even Malibal or Mythologic or MSI or any of the others really...), but I was disappointed outside of that...
I love Toshiba. Had three machines in the past that have worked wonders and this one doesn't do anything except bolster my faith in the company. They make great products. I just wish people would see that.
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I see Toshiba laptops as less for enthusiasts, and more for working individuals. By working individuals I mean people who are not the most up on the tech scene and buy laptops to supplement their professional, home business and casual computer habits; the same type of people that would probably not have the time to come on forums on a regular basis.
Whereas enthusiasts buy other brands [boutiques like SAGER, or Apple, SONY, ASUS, Samsung, etc...]. In my opinion, many see Toshiba as a brand that can get the job done, but is not something worth bragging about or showing off.
Just my 2 cents -
I have owned 2 qosmio lap-tops and have never had a problem with either.
They both are fast, and reliable and can handle anything I throw at it. -
Toshiba is often seen as a "budget brand" in many cases. Toshiba doesn't offer the most premium options on many of their laptops (for example, making you choose between a better wireless card and bluetooth, not offering higher processor upgrades, etc.). Their Satellite series doesn't offer anything beyond 1366x768 panels on 15" and below, whereas other brands, like HP, Sony, Dell, etc. all have at least one 15" laptop that allows a full HD 1920x1080 panel, both bluetooth and WiDi, faster processors, etc.
Also, Toshibas tend to be plasticky and bulky.
The Qosmio is really their only truly high-end laptop. -
i think its more the fact that less seems to go wrong about them, theres nothing to discuss really after first impression and an update a bit later about how usage is going
after that if it doesnt break why talk about it?! lol! -
Yea, I knew that!
I read these forums and and took notice of the user base before i bought my laptop for son. The bugger snagged my old FX.. so now I'm the proud ownerLook at the forum user count.
LOL, yeah, you need a massive amount of young "game" based users to tear these things apart; from our rather glacial pace.
Then again you have some who pop in the odd CPU and may never report in? Finding info for parts is like pulling teeth, I got no help from Toshiba but plenty on this forum and google. -
Im using qosmio x 300 for 2 years and i like it . But i dont like new qosmio's specs they arent fast enough.
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love my toshiba, have had 2 in the previous 6 years and both are running strong, technical support however is a different story
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kimiraikkonen Notebook Evangelist
I purchased, used 3 different brands so far, Toshiba Satellite, Asus G53JW, Acer Aspire...
I don't have an Toshiba currently to compare updated engineering and build quality, however based on my past experiences, Toshiba notebooks were the best ones i got related to build quality, component engineering. Asus had lots of material and build flaws, still i'm being affected, and Acer was a matter of luck if you were lucky enough to get their Quality-checked parts.
Both of their services extremely SUCK. Neither Toshiba nor other brands provide well-orginized and knowledgable service employees here, at least in Turkey, however what i read about numerous RMA nightmares proove that the RMA employees aren't much different around the world when it comes to fix a broken computer. So, the matter is how frequent and seriously your computer is needed to be RMAed.
All of us must accept that build quality and quality-check costs have raised so the total quality have decreased notably. That's why lots of forum posts here appear about silly and various types of problems.
What i really hope to get the quality and seriousness of my payoff.
My thoughts. -
I liked the Portege R705 and R835 from BestBuy as great bargains in the metal casing, long battery life arena.
I first bought the R705 and it worked very well for me with an occasional problem with my bluetooth dongle. When the R835 came out at an astounding price of $629 after discounts, I jumped at this for a faster CPU and longer battery life.
I did have a problem with the USB 3.0 port (apparently a common issue). The Toshiba rep followed my troubleshooting steps (restore, used latest updates, and so on) and shipped me a box to send them the notebook and several days later I got back the notebook in perfect working condition.
I have since added a 750GB 7200 RPM hybrid drive and I get really great disk speed at the cost of more vibration. -
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Re: Portege R835 USB port problem: wireless mouse... - Page 2 - Toshiba Forums
Essentially the problem was the USB port would stop reponded after a varied amount of time; would require the user to reboot the computer to get it functional again.
Here's a thread regarding it: http://forum.notebookreview.com/toshiba/616670-satellite-r830-r835-serious-flaws-besides-phantom-sata3-fail-usb3-whats-next.html#post8116819
Another thing worth pointing out is the Portege is BIOS limited to SATA-II speeds; if you decided to buy a SATA-III drive it will revert to SATA-II speeds. This will only affect you if you decide to manually upgrade to a SATA-III drive [by default the Portege is only sold with SATA-II drives]
Good luck -
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I have a R835-P84 (i5-2435m) and never experienced a problem with USB 3.0 port. I read that it has flaws, so I also updated the BIOS just to be up to date, but haven't set usb 3.0 mode to "mode 2" which is safer but probably slower.
The usb 3.0 on on my R835 is even more reliable than the Renesas usb 3.0 in my intel desktop board DH67CF. On my intel board, the usb 3.0 powered by Renesas would often drop connection and stop functioning. I had to update a firmware directly from Renesas and then use their own driver instead of downloading from intel.com. After that, I didn't experience any drops in the last couple days. I have a WD 1TB passport, and a Seagate Goflex 2TB, both usb 3.0.
I feel like we are beta testers for USB 3.0 controllers since we had to rely on 3rd party such as Renesas or NEC. It's good that intel finally has native usb 3.0 in their own chip from ivy bridge models.
On the R835, sata is capped at sata2, so that is a bummer if you are planning to upgrade to ssd, and ssd prices are dropping like crazy. I have a 256GB samsung 470 in mine which only supports sata2 anyways, and I don't plan on upgrading since 256GB is more than enough. I can even live with an intel 80GB.
Everything works well, very good battery life, very good build quality, crap screen though. Sometimes the cpu heat shoots up to 92C max, and the fan doesn't seem like it's running 100%, but maybe 90% speed. But the temperature usually sits around 41-47C and I can't hear the fan noise during these normal usage.
If I'm worried about heat and I know I'm doing cpu intensive tasks, I restrict my cpu to 90% (@2GHz, 82C max) or even 80% (@1.8GHz, 76C max). I know it kind of defeats the purpose of having regular voltage cpu, but I see it as a sacrifice from portability. I still get the bursts of a powerful regular voltage cpu so that's good. Even with the cpu speed capped like this, it's still faster than i5-2467m Ultrabooks. -
^^Thanks for this mini review. I also like the R835 for the reason of portability, battery life and still having all ports etc. I do not have much knowledge about screens etc so i do not know what clarified as a screen being good or bad. But i currently have a R700 (company laptop) and feel it is quiet good for my needs.
I am not a gamer and never play games (not even solitaire) so GPU and all is not mandatory.
Primary uses are web surfing, sometimes connecting laptop to 46" LCD TV for pics / videos and office work. -
yes i like mine.
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Tinderbox (UK) BAKED BEAN KING
Hi.
Does anybody know what the D in the model number means , like in L855D compared to L855 without the D
I though the D might mean Dedicated/Discrete Graphics , but mine is an L855 and it has an 7670M that should be classed as Dedicated/Discrete Graphics RIGHT?
Thanks
John. -
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Tinderbox (UK) BAKED BEAN KING
Yeah, I think you are right
, on Acer`s a Z means it`s an AMD CPU
Thanks
John.
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I have a Toshiba C660. It's OK for a very low cost laptop (runs fine, never gets hot, battery life more than decent), but the keyboard layout must be one of the worst in the Universe.
WHO made that and WHY? -
Bought last week (Aug 12) a Satellite L755D-12L and love it, a bargain too as it's a recon'd 2011 model
as mentioned above, I believe the 'D' does denote AMD chipset/processor. Specs are:
AMD A6-3400M 1.4/2.3GHz - stock (although overclocks and undervolts nicely, have 2.2GHz on all cores with a 2.6GHz boost set for my gaming profile)
Radeon HD 6520G IGP (does the job)
6Gb DDR3-1333 RAM (swapping the 2 for a 4 gig stick when it arrives in the post)
320Gb 5400rpm 8Mb cache Toshiba HDD (a definite weak point, although not in any rush to replace)
And then everything else; screen, DVD drive, wifi n/b/g, webcam/mic - all typical of this price point - £350
WEI scores:
Processor: 7.1
RAM: 7.4
Graphics: 5.8
Gaming: 6.5
HDD: 5.8
All-in-all, over the moon with the laptopgreat little slugger for the price. Of course, it's not the speediest on the processor front but I rarely need to multitask or edit video or anything like that - bit of web browsing, bit of word processing, more watching films and gaming than anything else probably.
The build quality is alright too, not much flex on the screen although the gloss finish picks up finger prints -
i bought my toshiba laptop one year ago and it has an intel i-5 processor. Probably the best laptop machine i have come across with. I have used it to run my engineering softwares along with some heavy games but this laptop has not given me a single isssue.
It posseses:
3GB of RAM, a DVD burner, a Mini DisplayPort connector,
On the other hand, the Qosmio X500 gets up to 8GB of RAM, an NVIDIA GeForce GTS 360M graphics and a 500GB hard drive, with connectivity including HDMI, S/PDIF, an eSATA/USB combo port and even Blu-Ray.
Model is Qosmio X500 -
Toshiba is fine in general, but like the most notebook brands these days, it tends to deliver different build quality depending on the region. I live on the Mediterranean coast and we are covered with what is called by Toshiba as the Adria region. Needless to say how awful the build quality of their laptops is compared to the American counterparts.
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Bought my Toshiba Satellite about six months ago, and every month it seems to give me new reasons to regret the decision. Reasons I hate my Toshiba:
1. Though the Satellite was chosen because it is supposedly good for DJs, I had problems with the sound right away. The sound was scratchy with both headphones and speakers. Problem was alleviated by extensive research on drivers, and downloading just the right ones. Still can't listen to music and play an early 00s video game at the same time because of sound performance, even though I was able to do this on the old computer in the 00s when said game was released (Civilization).
2. Poor internal cord connector. I bought this laptop used, and the cord was coming unraveled. It would occasionally refuse to charge. So I replaced the charger. But the one I bought wasn't factory-standard, so I bought another charger, directly from Toshiba. But still every single day I have to futz with the cord to get the little charging icon to come on, confirming it is charging. I suspect this problem is why the first owner's cord began to unravel in the first place.
3. Barely seems faster than my old Dell Latitude x300, despite having twice as much RAM. Apparently there's something about the processor that maxes out so that there's less benefit to having more RAM...lack the knowledge to get into detail on that, but suffice to say at least once a week I have to close my browser and reopen it because of performance lag.
4. Overheating. I live in a dry, temperate environment, people here don't even have air conditioning. I take care to turn to it off at night and I put it in hibernation if I'll be away from the computer for even a few minutes. Still, my Toshiba runs too hot. My thigh is developing a sensitivity because of the heat coming off of this thing, and I've put off important work because it is too hot to use. Yesterday I shut it off for an hour because it was too hot, and after I turned it on, it shut down after less than an hour due to overheating again. Time to replace this !
I can say that the Toshiba has the nicest keyboard of any laptop I've used. -
What's your specific laptop model? May be able to help track down the solutions to some of these problems.
As for the overheating, your fan/vents may be clogged with dust [even if it looks clean/clear from the exterior of the unit]. You may try using compressed air and shooting short bursts into the fan/vent. If it still overheats after using compressed air, you'll have to open the entire laptop out and clean out the fans manually.
As an example, just last week I had to open a relatives HP dv4 laptop and physically remove about 3 cotton balls worth of dust and lint. However, once removed it runs very cool.
Good luck and keep us posted with any results. -
As for your overheating problem, have you already tried re-pasting? -
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Hmm, long running thread.
I'm still using the laptop I bought back in 2003-ish.
Satellite P30. Still running the original 512 ram.
The thing is a tank. Figuratively and literally.
It weighs a ton compared to modern units.
But I've had it apart more times than I can count (right down to the last screw and clip), it's literally been around the globe several times, been ripped off the table by it's power cord more than I can count (usually requires a dissasembly and resolder of the power jack on the mobo) by a running child and has even taken a trip down a couple flights of stairs.
Still running strong and does everything I ask of it from running CS to surfing the net to playing movies and DVD's. the Harmon speakers even make watching movies on it enjoyable.
I've got newer laptops of various brands and OS's, but when I'm going somewhere and I absolutely need my laptop to work in tough conditions I reach for the P30 and the fantastic Kensingston briefcase/laptop bag first.
It's so tough I'm starting on a round of upgrades to maybe update it a bit: maxing out the ram, 7200 HD or SSD, case modding to something tasteful, probably some led lighting and I'm about to attempt grafting an M500 backlit keyboard to it.
Great old tank of a machine. I'll keep it until it dies and cannot be resuscitated.
Home run on this one Toshiba. -
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Yes, I like them enough that I currently own two Toshibas. Both were given to me after their previous owners damaged them--one is an M35X that had a broken power jack, the other an A105 whose screen had been stepped on.
The M35X, after I repaired the jack, got a new 160 GB hard drive and a CPU upgrade from Pentium M 725 to 755.
The A105 was a recent acquisition. I replaced the screen with one from a crappy Everex laptop that was compatible, then added a Momentus XT and upgraded the CPU from a Celeron M 410 to Core 2 Duo T7200. I'm typing this on the A105 right now.
They're both built like tanks and have great keyboards for a laptop. Definitely like my Toshibas.
Do you like your Toshiba?
Discussion in 'Toshiba' started by xAMDvsIntelx, Jan 13, 2006.