Official Vaio Pro 13 Owners Lounge (SVP13 2013)

Sec...for "keys" you mean keyboard keys or touchpad keys?

Haven't tested 1080p youtube videos?

Actually I don't know if I've understood well what you mean for "bleeding" because I'm probably confusing it with "clouding". It's not coming from the corners, it's a yellowish light beam following the whole four sides of the screen (down, up, left and right) but is more noticeable in the downside.

If I'm able to I'll take some photos and post here

Well, when the laptop arrived to me it had Win8 installed and the problem was there. Then I upgraded to WIn 8.1 hoping that it would fix, but nothing I still have this problem with Win 8.1

I tried to uninstall and install the drivers again, didn't worked. I tried the touch calibration, didn't work. I tried taking all the updates from windows update and vaio update...but still nothing. Everytime I boot up the Vaio Pro the touch doesn't work immediately but only after some time that is random, and mostly closing and opening the lid again...

 

Nop, I'll try both flash a native mp4 videos.

Here is an example of backlight bleeding on a Vaio Duo 13

That doesn't sound good. What BIOS version do you have?

BTW: anyone can test the keyboard thing, pushing the down arrow as in the picture (at the edge)?

 

I think there's a new firmware (posted a few days ago) for the svp1322me...
I updated and all good. Also, try the latest ssd drivers on station-drivers. They do wonders

Sent from my Nexus 5 using Tapatalk

 

Hi all, I recently purchased a Vaio Pro 13, model # SVP1322 spring refresh. I've been having a problem lately where I restart the laptop but after the screen that says "Restarting" it simply just goes black with the power LED on green. The fan is on and silent. The only way to get out of it is a hard reset by pushing and holding the power button.

One thing I would like to mention is that shutting down the laptop and turning it on is fine. I'm on the power saving plan with silent cooling. I've also changed the power setting so that the screen does not turn off on plugged or on battery. Any ideas guys? Thanks.

EDIT: Also does anyone else have really strange batttery readings? I've only had this laptop for 16 hours. The first time I used it, it said 8 hrs and 45 minutes. Now my time remaining usually says 1 hr and 30 mins remaining, even on the lowest power plan.

 

Keyboard keys.

Because the fan is so small in size, it has to be at a fast speed to efficiently cool down the system. It's the trade-away Sony made to keep the laptop slim, small and light.

I don't have that Ultrabook sticker

 

Ha! The unit I returned also had a Wifi sticker on the back, stating the MAC address and other info I did not recall. I still keep wondering if the wifi card was replaced or repaired on that unit.

 

Tested with an 1080p Youtube video using the HTML5 player under IE. Max CPU usage was 20% aprox (but usually 10% average). The fan was not audible (some background sound, warm-cold temperature).

 

By the way, really NO problems with wi-fi, even at a 8-10m distance I have at least 3-4/5 signal. And download speed is very good. I think it's for the latest drivers

Of course I have the old Intel 7260-N ( not AC)

mmm seems similar but not at all. Today (or maybe tomorrow) I'll take some photos.


I think I have the latest BIOS version because Vaio Update tells me there's a BIOS upgrade available but when I try to install it it says that firmware version is already installed.
Could be a hardware problem? Hope not...


Anyway, I don't have any problems with arrow keys

I know, but I have the feeling that because of the litlle benty chassis it trembles more when pressing keys (the base doesn't fit completely the surface at the edges)

Sec, the problem is not the fan, but the smoothness of the videos...with Intel CPPC and fan set to "silent" I got terrible performance in 1080p youtube videos (mp4 and mkv are almot perfect)

 

I have new problem after updating to W 8.1 update 1. some how i cant scroll anywhere on the touch screen or on any of the webpages (instead of scroll it tried to select text ) and i can only scroll using the bars at the bottom or sides only. this should be due to some driver issue?

 

It's happen to me too , and facing random problems with touchpad and sheet battery , I reinstalled the windows 8 again and updated again and no problems so far

 

What are your temperatures in normal use (web surfing, music etc.)?

 

So lately I've been noticing this weird crackling sound in videos in both Chrome and IE. https://www.youtube.com/watch?v=VKT9q1zVD7Y

Take a look, what can that be due? Can it be due to out dated intel HD drivers?

 

coretemp-isa-0000
Adapter: ISA adapter
Physical id 0: +49.0°C (high = +100.0°C, crit = +100.0°C)
Core 0: +48.0°C (high = +100.0°C, crit = +100.0°C)
Core 1: +49.0°C (high = +100.0°C, crit = +100.0°C)

its generally always around this (web/videos/etc) unless compiling/etc.

 

I do experience this issue many times when viewing video, not too sure what causes it or whats the solution

 

Does that happen with other i5 laptops as well?

 

Can anyone with a 1322-model (spring refresh) compare the fan sound - and especially if it's the same pitch - to this video recording (from minute 3:30 on, where you can hear the noise of the older 1121-model):
VAIO Duo 11 / Pro 11 Fan noise test - YouTube

I see so many questions about the fan noise in this thread, so I think such an opportunity to hear & compare the fan noise would really help many people who plan to buy a Vaio Pro (me included ) That would also answer the question if there were any audible modifications in the fan/cooling system of the newer models (whether on the hardware or the software side).

 

It's loud when gaming, but not that loud.

As I previously said, I'd rather have a loud fan on very heavy things, than have added weight to this machine. I think Sony sacrificed the correct things, and you'll be satisfied with the laptop

When I have time, I'll test out the fan noises and upload them to youtube.

 

I agree, and I think I could live with that fan sound. Though i would tend to buy the 1322-model if the fan had a lower frequency than the rather high pitch of the older xx21-model in the video.

But if both models, 1321 and 1322, had the same fan sound then maybe I'd get the cheaper-to-get 1321-model.

Do you hear a difference regarding pitch/frequency to the fan sound in the video?

 

Don't know which games are you referring to, but to me even with old 3D games the fans gets VERY loud because I have to set it on "permormance" mode in order to get more fps and avoid stuttering/throttling. Only with 2D or very (very) old 3d games the fan runs quiet, but only because I could leave it on "silent" mode as that games doesn't need too much performance from the cpu/gpu.

It's the same thing I was asking here few days ago. Anyway, I think that if it should be, it must be a hardware change, because software change could be eventually only in the "KBC/EC" bios section, that is the one which controls the fan speeds, and of course it would be prompted also for SVP1321 models..

 

Hi all,
I bought my sony vaio Pro 13 2 weeks ago. Today it fell off the desk and the screen broke - it has a thousand cracks, as if someone threw a stone right to it. It seems the image is fine so I guess it's just the external layer that broke. I bought it in France but I'm not in the European Union any more. Do you think there is a way to fix this and will it be expensive?
PS: My disappointment has no limits. I had all kinds of other laptops that suffered all kinds of accidents and never one broke so easily. Definitely never had a cracked screen.

 

It's DEFINITELY not as high-pitched as the Pro 11. Today I'll record a video test.

No, I mean recent games, CS:GO, Civ V and TF2. When I came from Brussels last Saunday, I took a look at the X-ray of my laptop, and then I realized how SMALL the fan is. No wonder it has to spin this fast and loudly. It's like as big as 2 thumbs or less (AFAIK, 55mm). I might be over/under-measuring though.

Oh my God, are you serious?? You can call Sony France and ask if you can ship the laptop at you expense and let them fix, if accidental damage is covered by their warranty.

 

Damned!!
Unlucky is a weak word to describe you... I feel for you.

You have no other choice than trying to contact Sony France (or even Sony Europe since it's centralized) and explain what happened. Try to stress that Sony always tests and validates their computers with regard to heavy drops and stresses (adverts exist on YouTube and elsewhere, whatever the notebook) so that it shouldn't have broken at first. Honestly, I doubt they'll be positive about it (just like any brand/make) but you never know... hopefully, they'll do something for you (I really do hope so).

Anyway, it's always "fixable" (via Sony or via other ways) but at what cost? To have a chance, you MUST insist on the warranty Sony provides as to their notebook's mechanical strength.

The point is touch screens with Gorilla Glass aren't made to be smashed into something hard, even if they're qualified as strong enough... it's still glass not metal. To break the way you describe, it must have touched the ground one corner of the lid first...

Was the lid closed or open when it dropped?

Let us know what Sony replies to your inquiry, it's always good for others to know what to expect...

 

As far as I'm concerned, I don't and never play games but while the fan kicks in from time to time, it's not a nightmare, far from it (my previous notebooks with dedicated GPUs were sounding louder and more often than this VAIO Pro 13. But, I haven't had time to heavy stress this latter so I can't really tell more about it... but it seems (that's what some said here and there) Sony has made a wee bit of work on the fan management side of things, between the 1321 and 1322 refresh, in order to lower the emitted noise...

Maybe as well the 11-inch Pro has more woes (i.e. keyboard flex, heat dissipation, etc.) than its big brother...

BTW, it seems obvious enough to remind everyone of the fact the Pro 1x were not designed for gaming... even occasionally. Gamers' computers are heavy and large colored bricks, which is the extreme contrary to the VAIO Pro 1x concept...

 

Don't know why Vaio Update keeps telling me that there is a BIOS update (V7A), but when I try to install it, it tells me that my firmware is already up to date. It does that to you too?

Is it possible that NO ONE (and not only here, I mean on the entire web) doesn't know if there has been some changes in cooling system? I asked this for days (and once again, not only here) but everytime I got conflicting opinions...

 

Because we don't have both models to compare, so that's lacking.

 

I'm uploading a video showing the fan speed, it'll be done soon.

 

I could'nt find this topic above. If I already exists, sorry!


I bought a Ramozz USB3.0 BD BluRay-Burner (External ODD&HDD Device, Mode NO: ODP1201). On my older notebooks with older operating systems than Windows 8 it gets recognized and works.

Under Windows 8.1 (with automatic updates) it is not recognized. At least sometimes the motor starts running, if you put the blu-ray-burner to the Win8.1 Vaio Pro 13.

The Blu-Ray-Burner is not shown in the explorer. I also cannot find the external Burner in the device-manager, especially not under drive units. Also not, if I put in (not self burned) bought CDs/DVDs.

The Blu Ray-Burner doesn't include Drivers. I also did'nt find any in the Internet.

In RegEdit HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4d36e965-e325-11ce-bfc1-08002be10318} I switched the values
(Standard) to DVD-CD-ROM
Class to CD-ROM and
deleted UpperLimit and LowerLimit.

As you know Sony Vaio P 13 has two USB 3.0 ports.
The Ramozz Blu-Ray-Burner has a USB 3.0 Datacable and a USB 2.0 for the Power. There is no classical Power Pack.

I also tried with Vaio P13 on Non-accu-Mode (with elecricity cable). Does'nt work.

Then I put an USB 2.0 Hub (with own electricity) inbetween. Still does'nt work.

Does it maybe have to do with USB 3.0? My older notebooks neither have Windows 8.1, nor USB 3.0. On Sony-Support I did'nt find a seperate Driver for the USB 3.0 Chip. But anyway I did the Vaio-Updates, so everything should be there.

Any other solutions/suggestions?

 

Thanks, that could help!

 

Actually, I have the video but I'm not posting it. I've reviewed it and the microphone of my Note 2 is very mushy and I can hear a hissing noise from the over-sensitivity, so it sounds like the fan, when it actually isn't. Sorry :/ I'm getting an HTC One M8 in July, so if you're willing to wait...

 

Thanks for your effort!

Can you hear only the Note 2-microphone or the microphone and the Vaio Pro-fan in the video? If so, then the video could be nevertheless helpful to compare the fan noises...

 

In the idle tests, I can only hear the Note 2 microphone, and in the gaming tests the sound is twice as loud as it is in real life, so it's useless AND misleading.

 

I have had my Pro 13 (spring refresh) for a few days now and can say I really like it. I wasn't totally sold on it when it arrived, but it is growing on me - it better for the price. I was hoping that everyone was over-blowing the fan issue (pun intended), alas not. It IS loud, but it is slightly bearable on silent mode. The display is wonderful and crisp, the keyboard has good travel, and I have had no WiFi issues to speak of. I was debating between the Pro 13 and AB9+, and I think I made the right decision. The only thing I have left to test is the battery life. I'll be away from home for most of the days for school, so it is very important.

Specs: i5, 8GB ram, 128GB SSD.

 

Got the SVP1321B6E model today. The fan noise is crazy. I've done all the driver and bios updates, uninstalled all bloatware, and the fan is still going just with a browser and word 2013 open. It's a very annoying high pitched sound. So loud it's actually somewhat embarassing to sit in the quiet study room in a library (as I am right now). And this is on silent. On standard it goes totally bunkers.

I should say that dropbox is syncing a lot of files, but still it shouldn't be this loud. The screen is awesome though and its actually very nice to type on. I'm gonna give it some days to "settle in", if doesn't get better it's going back. Has anyone else send theirs back and gotten a return without the fan noise?

 

@emcee squared and Beatwolf: Can you please compare the sound of your fan to the fan noise in this video - especially if it has the same high pitch like a small "vacuum cleaner" (important: from Minute 3:30 on (there are also other laptops' fan noises recorded in this video)):
VAIO Duo 11 / Pro 11 Fan noise test - YouTube

emcee squared, I would be very thankful if you could post your opinion if your fan sound has the same or a lower pitch/frequency than the one in the video. As I have the suspicion that only some of the 1321-models have this fan problem - and the big question is, if 1322-models (the spring refresh) have this problem, too.

I compared the fan noises of quite many youtube-recordings as well as demo models in shops (these were all 132A-models), and the results were inconsistent: A few had this annoying high pitch, but on some others I could not hear this high pitch. (But in some stores it was harder to hear anything, as it was rather loud there).

The Sony Support wrote me, that "Not all model of SVP series have the FAN issues. Very few models have FAN issues and we do have the Bios update to fix the issue." So maybe really not all models have the fan problem?

 

to fix the high pitched sound just disable "USB selective suspend "in power setting .

 

It is something akin to that, yes. Although I must say it is a lot better than right after unpacing it now. I have installed all updates including new bios, and upated to 8.1. It's still to loud for me though. One shouldn't have to downgrade one's computer by llimiting cpu speed just to be able to work with it.

It is very interesting that Sony said that. That means that they acknowledge the problem. Maybe I should just return it then, since I doubt it can be fixed by software. The fan is very very small and therefore needs to run fast in order to blow enough air out. The bad thing about this, apart from the noise, is that it will then also deteriorate faster, and eventually break. @hamud: Tried your suggestion. Not sure it changed anything. Will have to do some more testing.

 

My fan, when playing a video or something else taxing, sounds like the first ~30 seconds of the video. It doesn't have the high-pitch whining like at 2:30.

 

Thanks a lot! How is the sound compared to the one from 3:30 on (best heard around 4:15, when it's at max speed)? (This is compared to the 11"-version of the Vaio Pro)

 

It just doesn't have that top-end whining at high volume. I can hear that pitch slightly when the fan is running low, but it doesn't get amplified as much when the fan runs harder. It appears the sound of rushing air, or whatever it is, drowns out the high pitch noise.

 

Mine sounds around the same as the video at 00:40. That high pitched sound. Before I installed the updates it went all they way to max speed (video @ around 3:00) just on the desktop while updating windows.

 

I'm a bit confused...are you talking about the noise coming from the laptop even when the fan is in idle (whose cause is the "usb selective suspend" option in power management, as hamud was suggesting) or the difference in fan speed between the two models? (svp1321 and svp1322)


Because I have the feeling some of you misunderstood TRJS's question.

 

I was talking only about fan speed. Sorry if that was unclear. The other issue I haven't noticed.

Sent from my HTC One using Tapatalk

 

Again thanks everyone for posting your experience. As with Phistachio and emcee squared two owners of the refreshed model do seem to have a less annoying fan noise, it seems Sony made changes to the cooling system in some way. Or maybe already in some of the earlier models. The ones that I could test in the shops were all 132Axxx-models - does anyone know if these precede the 1321xxx-models or in what kind they differ to the 1321xxx-models?

Anyway I opted to order a model from the spring refresh, too. I will post my experiences here when I'll get my Vaio Pro

 

I thought mine was a spring refresh.. Apparently not. Talked to sony today. They would look into the problem and get back to me..lol

 

Actually, to be sure if there has been some changes in hardware cooling system the chassis of both models has to be opened and compared to each oher. It's the only way I think.

How did you find one? I cannot find any spring refresh model on the web, but mostly at a reasonable cost...

 

VAIO Pro 13 Ultrabook – SVP13223CXS Review - Sony US

The Sony rep I talked to said they wont be marketing it heavily or selling it much outside of Sony online/store because of the sale of the Vaio line.

 

So the new 2091V7 VIOS update screwed up my fan speed; it's much faster now, and I'm breaking my head finding a way to revert the update... Anyone has any idea how I can achieve that?

PS : I had the 2071V7 (or 2070V7) BIOS, if anyone has it, please share...

 

So anyone know what is up with this model nr: SVP1321B6E ? Is this a spring refresh model or what? I can only seem to find stores that list it, no review no nothing. It might be a specific european/nordic model nr..

 

Nope, unfortunately all models with naming "SVP1321xxx" are not refreshed ones. The spring refresh models have "SVP1322xxx" naming.

 

OK thanks for that info. Talked to Sony today and everything they suggested to curb fan noise I had already tried. They would have an "expert" get back to me on monday.. hmmm. Im probably gonna give this thing back no matter what, the noise is simply to high pitched, even when only running very low intensive tasks. Apart from that has anyone else been having problems with right clicking? It's very random, and often doesn't react. The touchpad on my old Asus U36SD was a lot better -3-4 years ago, well done Sony.

Sorry for the whining, but it sucks to get a new laptop and having to deal with stuff like this.