Sony eSupport - Electronics - Drivers & Software
Eventually, here comes the wintab support, though 32 bit only. It works on my duo 13 and photoshop CC. Hope they can release the x64 driver soon.
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Hello there!! I can finally say that im a proud owner of a Sony Vaio Duo 13. I bought a custom one with all the specs maxed out.
Im amaze of the digitizer, never expected to be so damn accurate. Funny thing, a couple days ago i went to the supermarket and my mother wrote me the grossery list via Onenote on the Duo and i send it to the Onenote App for Iphone. She could write without issues in her first try. Pretty nice consider that my mom is near 60.
I only have one question/issue. When i hold a key on the Vaio Duo 13 keyboard, this for some reason block the touchpad/trackpad/mouse control via the rectangle thing.
Is there a way to fix this? -
From there, you'll need to write 50 sentences so that Windows updates its database with your handwriting. A pretty lengthy process, but after that, I didn't have the issue anymore. -
CES: Duo and Pro lines to be updated with ac WiFi in the refresh version available from April. Not too long to wait
Sony unveils VAIO Flip 11A convertible; arrives in February for $799
The relevant content is at the end of the page.
Update: hmm I think the Duo is only getting a software upgrade to 8.1 and a newer version of Adobe software. -
Proud owner of a Duo 13 with i5, found finally on discount a month ago.
I can hear the buzzing noise, but fortunately I got used to it (the other thing that could happen was the noise driving me crazy).
Not very happy with the build quality around the screen, though. While writing with my hand pressing on the screen I can hear some "pop" noises, like if the glass wasn't properly glued to the plastic underneath. This happens especially to the right of the start button, and isn't because I got a lemon, since I got it changed and the new one started making the same noise after a couple of days.
Also, the plastic grill covering the speakers isn't glued well. Does anybody have the same problems?
windows 8 - Use touchpad while "typing"? - Super UserJG_ likes this. -
Clerish likes this.
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Thank you!!! i did what you said and it worked.. I also went the extra mile and i figured out the file in the reg that provoke this. Is the PalmKms5p, that is the only one that you need to set to 0
Until now i haven't had that issue, maybe it is because my ultrabook is still new.
Also, i remember that Sony said that the Screen plastic was vacum sealed with the actual screen for better responsiveness of the pen.
Still, im amazed with this piece of tech, i was never too fond of the Notebok/Netbook/Tablet thing, but this change my opinion for good. Also, i know that Wacom is better for digital drawing, but a think that N-Trig is better for handwriting because it doesn't loose calibration when you go off the edges and the best thing is that the tip is always centered when you write, like a real pen. I notice that on the Samsung Galaxy Note, the cursor tend to be far of the pen tip.
I have to admit that Sony Tablet and Ultrabook division are very slick, not like his notebook products XDClerish likes this. -
FYI: Duo 13 is now $200 USD lower on BH Photo. A great deal for those wanting one!
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I was just about to post I have given up on the Duo 13 wifi card & to ask for recommendation for a USB 3.0 802.11ac WiFi adapter but with the update I wonder if I could get Sony to install one...
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Hello all,
My custom Duo 13 came in recently. I maxed out the specs (except for a 256 SSD instead of the 512), and overall I'm pleased, but a little less pleased than what I'd hope for something I just spent almost $2000 on. The screen is great, but when using it on my lap it just points away from me a little too much, and I wish the screen angle in laptop mode was a little steeper. I have to cross my legs to remedy this but that makes it imbalanced. Does anybody use a lapdesk or cooling pad that remedies this?
The keyboard can be described as simply "meh". I've never typed slower on any keyboard, but it's not the shallow key travel that bothers me, so it must just be the layout or size. Hopefully I'll get used to it or it'll be easier on a flat surface that isn't my lap.
Also, don't tell Sony, but I think I might have scratched up the screen and back already. I was traveling and when I opened my bag up the pen was loose, not fastened like I'd left it. Later, I noticed a scribble of hairline scratches near the center of the screen and a line of scratches on the metal back of the laptop. I was horribly disappointed. Do you think this could be considered something caused by a manufacturer's defect, since the pen holder failed? Or am I just naïve to think I could stow the laptop in my carry-on with the pen in the holder?
Here's the back. The scratches on the screen are so thin that they wouldn't show in a picture.
I have to think long and hard about whether the nice things that the Duo gives me (Digitizer, Touch-Friendly design, Tablet Functionality, Battery Life) are worth the drawbacks from it not being a "normal" laptop. I'm seriously considering the ASUS UX301 or UX302. Both are more powerful, have better keyboards and touchpads, higher-res screen in the case of the UX301, and adjustable screen angles. Hmm.... -
The Asus UX series apparently doesn't have great battery life - max 6 hours whereas the Duo 13 has up to 10 hours. It's something for you to consider.
What's the wifi performance like? -
So! Quick advice, if you plan buying one, you will not only need the screen protector... BUT! also a BACK protector... Sadly Sony doesn't seell it. Unless you don't care too much if you scratch the back. -
And yeah, I knew the battery life wouldn't be comparable to the Duo. It's one of those compromises. Having good battery life is nice, and is very important to me, but it doesn't really matter if I'm constantly uncomfortable when using the laptop. -
thank you for your Feedback. However, l tried this with no hope. The only way to fix it is to delete the driver called HID Compliant pen as well as i2C driver then restart my laptop.
Can you help me to reinstall an updated driver for the pen. I can not find It in microsoft support for windows 8.1
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Has anyone tried these --> steps <-- from Sony about the wifi on the Duo? Does it improve anything ?
(wifi concern is the only thing keeping from getting this machine, I think it is perfect otherwise !) -
I do think its a bit immoral to scratch the computer and then call it a manufacturing defect though. I personally wouldn't do that, but I'm sure you can get away with it too. -
Excuse me if this seems off topic, but I don't think it is too far.
My question is how do you think the Tap 11 with an i74610Y would perform against a Duo 13 with an i74650U? Obviously, the Duo will be better, but by how much relatively speaking? Actually, I am considering the new Fit 11a Flip which I expect will be configurable with the 4610Y. I really just want a refreshed Duo 11 like the current Duo 13, but it looks like Sony isn't going to make one. If the Flip 11a is too crippled in the CPU/GPU area regarding performance or battery, I will get the updated Duo 13 in April. BTW, I'm mostly multitasking, doing productivity (3 Word, PowerPoint, 3 Excel, and Outlook) while browsing (4-5 tabs w/ 1 YouTube) - minimal gaming. Thanks for your thoughts. -
I've just finished benchmarking the dual Sandisk X110 RAID 0 M.2 drives in the Asus Zenbook UX301LA, and I have to say they're anything but slow. I do wonder if preconceptions resulting from some slower drives a few years ago is raining on Sandisk's parade now. The RAID 0 allows simultaneous writes to both drives at once, which can certainly boost overall write speeds. Asus' partitioning choice is certainly weird though.
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I'm considering taking my 'old' Duo apart to find out for sure, but I'm tipping to and fro regarding the material that the base shell is made from - to me it appeared to be magnesium, but it could be carbon-reinforced plastic after seeing those scratches, which are pretty much identical (to different degrees, but in the same location) on both my Duos. It just doesn't feel like CFRP to me. But the ease of marking would seem to indicate that it is plastic - since anodised magnesium should mark less, or at least differently.
If it's CFRP then yeah, basically it's plastic so you'd need to watch out for marking. There do seem to be two main zones that are prone to marking - the transition area between the flat and sloping areas, and a ~2" area around the central rubber foot. If you're paranoid about it (I'm not - surface damage to this level on CFRP isn't like surface damage on e.g. aluminium), I'd suggest cutting a wrap around these areas. -
The bottom is made of UD carbon, except the NFC tap area which is plastic because the Carbon UD would simply just block the signal.
The frontal piece is one is constructed of one piece moulded aluminium.
There is information available for those who are interested. The link was perhaps posted in here previously. Don't remember anymore but here it is again in case.
VAIO®SªðJébiOÒjFuVAIO Duo 13vÌgÅæ[XCh{fBhðÛÉ·é (1/6) - ITmedia PC USER
An interview/article (in Japanese) can be found from the five key designers of Duo 13 interviewed 19 September. In the article they completely dissemble the Duo 13 while explaining their decisions and the idea behind the implementations of the solutions that they came up with. It goes to specifics, but I found the interview rather satisfying reading, and I don't hesitate to recommend it to those interested/concerned via help of google translate.
Actually quite many members of the team were also key members in designing of Vaio Z/Z1/Z2 model series and this is their next evolution to their flagship model, but hey, just read (translate) the article. It is still understandable even though interpreting the translated text regarding technical solution to specifics is not as straightforward as perhaps a language more similar to English.
It is actually rather interesting to read as it quite well states that the Duo 13 wasn't just quickly designed but took a lot of time and thinking of overcoming the obstacles and was used with implementations many state of the art technological innovations.
Actually they were even considering using IGZO display techology, but they concluded that its simply not time for that yet.
well, for someone who have appreciated the aesthetics and the functionality of the Sony Vaio Duo 13, it certainly was nice to know more about the team behind it and give them credit they deserve.
edited some typosClerish likes this. -
Ah OK, thanks for confirming. Until I started seeing the way the shell wore/marked, it actually felt more like magnesium.
In that case carbon (at least as Sony implements it) = not scratch resistant beyond regular plastic, i.e. as delicate as the Z's were in terms of everyday abrasion resistance. -
Intel Core i7 4610Y
Intel HD Graphics 4200 - NotebookCheck.net Tech
CPU wise it doesn't seem to come short from i7 4500u or i7 4650u, yet it is good to keep in mind that Y-series is designed to run with nominal 11,5W TDP whereas the U-series is 15W TDP.
The GPU Y-series runs around 850 Mhz against U series of 1100 Mhz, but from what I've read the practical difference between HD4400 vs HD5000 haven't been that great. Yet it would seem that Duo 13 is one of the few laptops that can utilize the GPU processing power with much greater efficiency compared to some other models especially when it comes to gaming performance.
I haven't really researched what kind of battery they are intending to put inside the flip 11, it could be quite a stamina machine unless they screw it with too small battery in order to make it super light.
Performance wise I wouldn't be afraid to buy Flip 11. I wouldn't be afraid that it would perform seemingly worse. On the other hand I would like to see the laptop in person to clarify that the build quality would be at satisfactory level for me personally to pass, or at least have the 30 days return policy to check it and evaluate whether or not it is a buy or no buy.
just my 2 cents, though -
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Anyone try fitting their Duo 13 to any BUILT NY bumper type sleeves? Is the 13" sleeve a very snug fit? If it's really snug, perhaps the 15" slight might be better if you can fit the stylus in a soft case in there too.
Also, is there any micro fiber lining in these things? I've seen pictures of some Brenthaven cases and really like their soft interiors. However, those don't have the BUILT bumpers. Best thing would be a BUILT-like knockoff with a plush microfiber interior. -
For those who find the scratches on the back to be annoying, this could provide to be a reasonable solution:
[PONTREE] x2 Back Side Rear Protector Matte Film for Sony VAIO Duo 13 | eBay
There are also some keyboard covers available, although didn't check how much area around the keyboard they protect, yet not a bad idea in general. All the covers I found when glancing through were for US keyboard, not EU in which the "Enter" button is in form 7, whereas US is rectangular.
I started looking for scratches and started noticing them, although I have looked several times before and didn't notice them. Wasn't looking hard enoughSo I guess I don't really find it a problem, yet I think I will order the rear cover just to check it out, also hope to find EU keyboard cover. Better to protect the investment than just let some tea spill do its damage.
My stylus broke from the clip. The clip in the Duo 13 didn't give up. A rather vulnerable thing which I would like to think that it will be covered by warranty.
Will let you know.
Has anyone used something like BatteryBar Pro? My battery wear is at 3,1% after resetting everything, and although I could consider it acceptable, I have had experience with a battery going bad very quickly and therefore I am considering to ask for it to be replaced.
I guess the battery will be covered for around 6 months by warranty, if I remember correctly. -
Hey Guys,
first post here!
i have the duo 13 SVD13211SAB. i installed windows 8.1 on it but i am not happy with a few things. now i wanted to downgrade to windows 8 but my recovery is showing windows 8.1.
is there any way i can find a windows 8 recovery image for my model? -
Could you be more specific!
I assume your laptop came with Win 8
Can you find the following if you go to recovery:
"Remove everything and reinstall Windows"
The recovery should be there although I don't know about how things go if someone has chosen a fresh start from the beginning, or in case you would have manually removed the recovery file.
This issue has been covered either /both here and VAIO Computers - Sony's Community Site
Also did you press the "assistant" button? There are instructions how to factory reset as well as the details you provided with your query is not enough to really to do nothing more than making a guess or ask some additional details regarding your situation.
Hopefully this has provided some clearance regarding your attempt.
Ps. I'm curious. What don't you like about 8.1? After I had used Win 8.1 a couple of weeks, I decided to go back to the original 8.0, as I had a lot of problems regarding the basic functions (my fault as I did the updates in wrong order even though I should have just let the Sony Vaio update handle them. From my point of view the 8.1 was quite a lot ahead in terms of UI functionality that I couldn't keep using the 8.0 and had to update back to 8.1 (just made things correctly this time which means "don't do a single manual update yourself") -
When I turn off the laptop and press the assist button, the recovery menu comes up.
I choose troubleshoot -> advanced options ->system image recovery here I get choose target operating system and there it says windows 8.1 (I want windows 8)
Similarly if I go to “reset your pc” it gives a small two point note about what will happen and then when I press next it says choose a target operating system, again here it says windows 8.1 ( I want windows 8)
So my question is: where do I get the recovery image of windows 8?? If I want to roll back to it??
Seems the update overwrote my recovery of windows 8.
Things I don’t love about windows 8.1 :
· I loved all the way laptop was with windows 8 so any change is irritating
· The login screen icons are much larger compared to windows 8 (not a dpi related issue)
· Battery lasts only 4 hours now, whereas before I got 11 hours out of it regularly.
· Once the laptop is brought out of sleep, there is a 3 second delay until I see the clock and date and can login.
· The touch keyboard doesn’t always show up or work.
So these are my issues.
I would really appreciate if someone can point me towards a way to rest to windows 8 or to a recovery image download. -
I often had to install just one by itself or click on the update itself to go to the webpage and download the update - but I always let VAIO Update control what was to be updated. -
As Vogelbung stated, that's exactly what worked for me as well. Just letting the machine do all the updates. They all will come eventually. But it will take a few hours minimum, with all the re-starts and the machine looking for the updates.
If you haven't deleted your recovery partition (knowing you did that as you would then probably put it on some USB disk or hard drive), then if you remove everything and install windows, there is only one option left and that would be Windows 8. if your laptop came with it. Your laptop will go back to the new fresh installed Windows 8 just like the first time you powered it on. Only exclusion to this would be the bios as you cannot reverse that, but it doesn't matter.
To put it bluntly, you cannot recover to Win 8.1, as your partition is Win 8 and always will be. You cannot create a new Win 8.1 by any simple means and not without knowledge. Certainly not by accident.
You cannot just replace your recovery partition at least without being aware of it and knowing what you are doing.
Just back-up your files and choose "Remove everything and reinstall Windows" and your laptop will be same as Day 1 With Windows 8 if you had it originally.
I should know as I did it like 3-4 times, until just let the vaio update handle it.
In two weeks you won't remember the old login screen
If you update correctly the battery life should remain more or less about the same. I'm not sure is it as good as with Win 8, but should run anything from 5 to 8 hours, or longer.
Sleep should be also resolved with correct update order as well as the keyboard problems.
edit. just don't update anything manually. Just let the windows updates and vaio updates run its course. Of course you can remove the McAffee crap and similar as they will come back as you do the recovery.
edit 2. I never did the recovery using the sony assistance. I did it directly from Windows if it makes any difference. -
Please guide me O wise cat! -
so the proper procedure is to recover to factory fresh install -> update only from sony VAIO update until all updates are completed (restart as many times required) -> update to windows 8.1 in microsoft store -> install all the new VAIO updates that will show up until there is nothing left -> proceed to party hard (optional)
my laptop did come with windows 8. what were the interface improvements you liked the most in windows 8.1? -
I never used the Vaio recovery assistance. I've always used "Settings" --> Change PC Settings --> Update and Recovery --> Recovery --> Remove everything and re-install Windows
You got it correct, just in addition also let Windows do all the updates. Altogether it takes time but eventually you will have a fully functional laptop.
So let Vaio update and Windows updates run all the updates available, until none exists. After Choose to download the Win 8.1 update and after the download and install let the Vaio and Windows updates take place automatically, not manually. To make sure all the updates will takes it course just hang with the Win 8 for a day or two, so that you can be 100% sure all the updates have taken place.
In general the improvements are often how the UI functions and once you get a hold of those small tweaks and realize the small improvements here and there you might realize that they have done a lot to improve the general usability.
Because my previous updates (two-three times) had gone wrong and the laptop wasn't functioning properly regarding things like battery life etc... I decided to go back to Windows 8, and tried to use it, but realized rather soon that couldn't bear Win 8 any more as it felt a bit non-functional compared to Win 8.1.
Once you have used Win 8.1 couple of weeks, you cannot return to Win 8 as it feels cramped without all the fine tuning and overall usability experience is so well enhanced compared to Win 8.
When you go to Win 8.1, I would like to recommend to install "Touch Me Gesture Studio Beta" from Microsoft store. It's really nice and useful addition for improving the overall touch interface.
edit. you can also check this site but it basically confirms what I have written to you: http://www.sony-asia.com/microsite/...oductcategory/it+personal+computer#limitation -
on a side note, what is your opinion on the new VAIO flip? except battery life i am liking it quite a lot. -
Alarming problem: Left my Duo 13 charging over night, woke up to it acting erratically and having trouble turning on. I held down power button and restarted to find out I'm somehow at 0% battery, and the computer does NOT want to charge. It's staying at 0%, plugged in, not charging?! If I unplug it, it shuts off soon enough. I have switched outlets, checked if there's something wrong with the wire, and I have no idea what to do.
Please help! -
After an 8 month long quest and multiple erroneous products (vaio flip's noisy fan and the Surface Pro 2's sleep/wake issue) I've come to the Vaio Duo. I was able to pick it up last night for a good price with the already $200 price drop plus 10% student discount. So far, I like it a lot. There are a couple things that are driving me a bit nuts though.
1) The pen is very loud when writing compared to my Samsung 500T and even the Surface pro with the plastic tip. Is there any way to make it any more quiet? I feel like an annoyance in class taking notes with all the clicking. It's almost like there are two professors writing with chalk on the board... Well, not that loud, but it's loud. EDIT: I am currently using the gray tip
2) The hover/stand off distance seems to be almost half of the Surface Pro. Is there any way to make this larger? I end up moving the page a lot and zooming on accident in Onenote. My 500T has a similar distance, but it seems palm rejection kicks in much quicker.
Other than that my only complaints are slight screen flex when writing and I think viewing angles could be much better. I'm about out of options and my 500T has been acting up. Sadly, part of me feels like I'm settling, but there isn't much else out there. -
I agree with you on the first point. I'm also not happy with the noise as with with my old Samsung Galaxy Note tablet (Wacom stylus) it was not an issue at all! Then again I remember that it was harder to move the stylus on the Galaxy Note whenever the screen got finger prints (it got a bit sticky). Of course not much but just enough so you had to use more force. This is better with the Duo from my point of view.
In some early post a guy used tape around the tip before putting it in the stylus (he also posted a picture) so it couldn't move anymore when it touched the screen (that's what makes the noise). For me this worked to reduce the noise but the stylus recognition became unusable (I guess the tip has to move a bit).
Would love to hear what others say about their experience with the stylus!
Sent from my Nexus 5 using Tapatalk -
I'm assuming a bit of screen flex is normal? There's actually a little gap in the seem by the windows button that makes the screen move a bit too. It's not really affecting my writing, it's just annoying. -
You can't make the distance any larger, it's one of the trade-offs you have to make for this. You should get used to it, as I certainly did. The screen flex is unavoidable, as the screen is paper thin while it rests with a gap between the back of it and the keyboard. You're probably going to run into a few more problems, but remain steadfast, try to accept certain quirks, and perhaps you'll come to love the Duo 13 as most of us have. -
HELP..... !!!!!!
Guys,
I have a duo 13 with the 512Gb SSD, still windows 8 (not 8.1)
Yesterday to make space on D:, I installed easeus to shrink the C: partition (had 150Gb+ free on it)...
- Install went well
- Shrink went well
- Total disaster after statup
I get blue screen "choose your keyboard"
- I can NOT "actualize" (asks for image)
- I can NOT "reset" (asks for image)
- I CAN access the prompt & all files on C: & D:
- I have not made recovery DVDs yet... and I do not have any idea how to mount the recovery partition (or make an ISO from the command line).
I tried a lot of things with bcdedit (I deleted the entry, recreated, etc...) but does not change anything.
Ideas ?
(update) : I assigned a letter to the recovery partition and made a copy of the content (a "sources" folder with a mega file "something.wim".
How to use ? -
By using diskpart, making the recovery partition (25G) from sony visible, I succeeded to copy the files to an external harddrive.
In that case, the "actualize" option or "full wipe" reset become possible (the pc use them).
I tried "actualize", it said ok, everything fine... but still same problem (go back to blue screen with select your keyboard).
I tried "full reinstall" (without wiping) : same
I tried "full reinstall" with wiping : it said ok and worked... but same result.
Something strange : I had two partitions c: & d:, called system and data.
After "wipe" I lost my files but partitions still have the same name.... so it is not a full wipe.
PLEASE PLEASE SOMEBODY TO SEND ME PM where I can download the recovery disks....
thanks in advance. -
Did you try Sony's web site?
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Yes more or less nothing on the web.
As a temporary solution I made a uefi boot usb with win 8.1 enterprise demo and reinstall everything.
Then I bought the recovery dvds (65€ !!!).
Question for all : I have the sony recovery DVDs now (6 of them !) and I want to make a unique usb uefi boot with them.
How to merge them (just copy/paste or there is something particular to do for the boot ?) ?
thanks -
Hi guys,
I am looking for a new machine to replace bulky and noisy 720QM / 330M desktop replacement from 2010. Since I have heard the news about N-Trig digitizer fully supporting Adobe Photoshop and Illustrator, I seriously started to consider buying Vaio Duo 13. From what I have gathered so far, the 720QM is not that different in terms of horsepower from 4200U, so there would be no significant gain or loss in comparison to my current experience. Before I fully commit to buying Duo 13, I would like to ask users of Adobe CC 2D apps if you could share your experience with me. I mainly work with layout / illustrations, edit RAW files, sometimes videos. Has the pen changed your workflow in any way?
Thanks -
I'm interested in purchasing this and I'm curious about a couple of things:
- How long does the battery last if you leave it on standby?
- If you use the pen with OneNote, can you set the second button to be eraser?
- How many hours of use/standby does the battery of the pen last?
- How does typing on the keyboard feel?
I'm looking to upgrade from my ATIV 500t and this seems like a good option to consider. -
Sony said that it should last 8 hours.
I have a custom Sony Vaio 13. The one with the best CPU, Ram and SDD. What i can say to you, is that i am pretty amaze by this machine.I never expected to like it so much, specially because is a Sony computer and i was never to fond to this brand when it come to computer products.
I'm very happy with my purchase and i don't regret buy it. What i don't understand, is why review sites give better score on the Mac ultrabook... At least for me, i think that the Sony one have better features and also have the same specs or better. -
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Sony Vaio Duo 13 Owners Thread
Discussion in 'VAIO / Sony Owners' Lounge Forum' started by CoolHotCold, May 8, 2013.