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e6410 vs. T410: comparison review

Discussion in 'Dell Latitude, Vostro, and Precision' started by bradsh, Jun 30, 2010.

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  1. HerrKaputt

    HerrKaputt Elite Notebook User

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    I have no experience buying as a partner/reseller, but I would still call them and express how unhappy you are about this. If Dell bends over backwards for private customers, it's only fair to expect they do it even more for business customers who buy large quantities of their products.

    If they don't come through though, you can always tell them you won't choose Dell in the future.
     
    HerrKaputt, Jul 14, 2010
    #61
  2. Dillio187

    Dillio187 Notebook Evangelist

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    agreed 100%. My Dell rep sent me this update this morning: He attached my email and benchmarks I had sent to him yesterday.

    "I sent this to our brand management team earlier, Pete. I will let you know as soon as they respond. They usually take around 24 – 48 hours

    Account Manager. National Alliances.
    Dell | Global Commercial Channel."
     
    Dillio187, Jul 14, 2010
    #62
  3. linuxwanabe

    linuxwanabe Notebook Evangelist

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    I think you should really ask yourself whether the SSD drive issue matters to the end users? Is the performance of the Samsung SSD really "mission critical?"
     
    linuxwanabe, Jul 15, 2010
    #63
  4. Dillio187

    Dillio187 Notebook Evangelist

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    yes, it matters, otherwise I wouldn't be raising a stink about it. Developers and VMs are I/O resource hogs.
     
    Dillio187, Jul 15, 2010
    #64
  5. Dillio187

    Dillio187 Notebook Evangelist

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    an update from my Dell rep:


    "I will keep you up to date. Seems they’re opening an investigation.

    We generally dual source products and due to supply constraints on Samsung, we have been shipping Lite-on as well. Lite-on has tested at the same performance levels as the Samsung drives, but PG marketing has forwarded this to engineering and quality for review. Please submit an escalation and then forward that number to me so that I can route back to PG.



    I was curious and asked how they tested the drives, just using WEI or what?
     
    Dillio187, Jul 15, 2010
    #65
  6. HerrKaputt

    HerrKaputt Elite Notebook User

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    Oh man, if that is true, please let us know, so I can laugh my @ss off...
     
    HerrKaputt, Jul 16, 2010
    #66
  7. Dillio187

    Dillio187 Notebook Evangelist

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    an update from my rep. Only took 10 days :rolleyes:


    "FYI

    They have acknowledged the performance issues and are checking if we still carry the Samsung drive so we can issue an exchange. "
     
    Dillio187, Jul 27, 2010
    #67
  8. HerrKaputt

    HerrKaputt Elite Notebook User

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    That's good news, congrats :)
     
    HerrKaputt, Jul 27, 2010
    #68
  9. Dillio187

    Dillio187 Notebook Evangelist

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    well, let's hope they have the drives. Otherwise I guess we will be getting a refund, and off to Newegg I go.
     
    Dillio187, Jul 27, 2010
    #69
  10. Sir Punk

    Sir Punk Notebook Deity

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    this thread has gone way OT. :-(

    did anybody have a chance of comparing the e6410 to the t410s?
     
    Sir Punk, Jul 28, 2010
    #70
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