*OFFICIAL* Alienware 17 R4 Owner's Lounge

Thats too bad bro! Just sell your unit and try to breakeven is the best thing to do imo. I hope you can find a nice mobo any time soon. I cant seem to imagine what you are going through. The hassle and everything.

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Yeah maybe I'll sell it

 

This can ruin your business. Not all places they can obtain new MB the day one after. And expect refurbished with more problems. Some must even wait up to one month for fixing their machines although Premium Support. And what with the rest of hardware? Don't expect good TRIPOD with every MB replacement or other repairs. And Dell's outsourced tech team... I'm sure you know what I mean.

 

The tripod thing is nothing new. I repasted my old xps l521x two weeks ago and it was a tripod lol.

 

It's the tripod that gets the press, but it's the hinge and the imbalance in height between the thermal pads causing the core temp differential

The fewer the screws the more chance of imprecise tightening and lift imposed by one overtightened screw on the other two.

 

When I saw the tripo I just smirked and put "extra" IC Diamond lol.

 

I know Mr. Azor is also Vice President for the XPS line I'm sure bro @hmscott and @Vasudev know that as well. + a lot others.

 

F*ck it, it's up for sale. I got a great deal on it so I won't take a big loss.

Now I want something bigger and better Maybe I'll wait for the MSI GT75

 

I fix it for you

 

Now your making me jealous . If i exp another hiccup on my machine, ge63/73 raider or gt75 here we comeeeeee!!!

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Never heard of that one. I had a P770DM. I liked it a lot but chassis quality is a big deal for me. Alienware delivered that in heaps, sound quality too, but then sucked elsewhere. Maybe the MSI will be a nice compromise

 

Maybe ask @Falkentyne MSI prefer to lock down the power draw depending on what graphics used in the laptop. Or battery Turbo boost. I have always preferred a working machine who also allows OC'ing + mod firmware. And that's you have all types connections vs. many other machines. + now up to 5 ssd slots. 4 ram slots is obligatory. And of course yummy fully socket hardware

 

Do what @Papusan says. Buy P870DM2 or 870KM and get Prema mod partner OEM purchase (like HIDevolution) for prema mod bios (stock Bios will throttle) and be happy, like Papusan.

 

Be prepared and shop here; pick up some nice ear protection before delivery of your "P870DM2"

HEARING PROTECTION AND ELECTRONIC HEADSETS
http://www.envirosafetyproducts.com/hearing-protection-electronic-headsets.html

 

You could of course buy the P870KM with single 1080 graphics, make my cooling mods and opt for the Big Grid HS. I'm sure the noise would be very competitive with other lapbook's. 1080Sli is expected to push out more noise than the wimpy Max-Qrippled machines with 180w psu. And newer Msi GT75 push +62db with max fans. Wouldn't say this is much better.

 

But but....



is so pretty

 

Ohhh, that's sexyy, the new GT75 is more than a simple upgrade then, that' really nice looking. It looks so much better without the black stockings, in sheer copper

 

Looks good man. Does not matter what you get as long as it makes you happy.

 

Yah sound quality is great! Too great that last week i had my speakers replaced from using the speakers too much. Same was true on my 15r1! Build quality on the latest generation is 2nd to none imo and i saw alot of the current gen laptop in a microsoft store last month in nyc during my vacation. The asus mid to high end laptops just felt cheap! The gs73 impressed me as it had a very solid build quality. Clevos are nice but i wont purchase one again bec i dont have local support/warranty. Had a bent cpu pin cost me 400usd to ship the mobo back to us and have it fixed. Never again....

 

Does it have a good heaphone amp built in? Thats a big deal for me i have an external headphone amp right now just so i can make my ears bleed.

My ears are bleeding and now i need a towel.

 

Working in data centers I am more sensitive to loud fans, and eschew them whenever possible.

If it's funny to you now, just think how much you'll laugh later when you can't hear the jokes without asking people to repeat them

 

What? No jk. I still have pretty good hearing somehow. My thoery is that the bass protects your ears from the treble.

 

i am still having a problem with the whining little**** what is it they expect overclocking is a gift not a right, audio on my m18 (twice the size of my r4 ) temps,if you don't like the fans don't over clock what the f do you expect to much listing to "mr fox" when you have designed something anything like what you have sitting on your desk then maybe you have the right to complain other wise you are embearing yourself

 

Maybe spell check the second to last word.

 

i have never in 40 years had any thing approaching the service dell Alienware gives, the wining cpu temps is a luxury, not a deliverable get over yourselves and live with the lottery of overclocking gives you

 

Its you - ONE vs. hundreds of cases that state otherwise. Instead of loosing your cool, maybe look at it in a way that makes sense. For example, their Quality has dropped over the years.

 

Just read your signature. Damn, how many laptops do you have man? Why do you need all of them? heheh

 

this is my third alienware in 9 years as i replace it every 4 years or so as the warranty expires as this is your first virgins always are disappointed

 

It's like a dinosaur emerging from the cave after 100's of millions of years only to discover all the soft little rats have grown up and now control the world.

It's ok, we understand, it'll take you a while to get your bearings, but until then please read and not post, it's making you look grossly out of touch with the current reality.

Alienware is putting out overheating crap now. It's not going to change with you posting and telling people it's not crap, they know it's crap, and they have been dealing for years with their crap since you last purchased.

So, welcome back, might I suggest a nice well cooled MSI or Asus laptop, or maybe Origin instead?

 

What are you considering overheating?? 90C over hours of load? or we talking the ones that go to 97 in 10 minutes due to the heatsink not being balanced?

 

The ones that come out of the box and have 2 cores go into the 90c range through testing for core differential.

There are a couple of ranges, those inflicted with a small 5c to 10c offset for 2 cores, and then those with 10c-20c+ offset for 2 cores.

There are a couple of groups with different methodology for discovering the problem.

The first group can likely do light gaming and applications work, watch video's and not hit thermal throttling @ 93c. They may not know they have a problem until they get enthusiastic about their laptop - it takes weeks, sometimes months, for them to casually discover the problem, it depends on their work or school schedule.

That first group is screwed when they realize too late that their laptop has that heatsink problem, and a core temp differential that when OC'ing or doing a long running CPU intensive application reaches thermal throttling point.

By then it's too late to swap it or replace it, and they will likely enter into the repeating loop of "Dell Hell" RMA, not realizing there is no escape, there is only submission and degradation, or to give up and live with the problem.

Then there is the "lucky" group that has a CPU core temperature differential high enough that it thermal throttles during gaming or application work.

Then there is a very small group of those experienced enough to learn how to validate their purchase early and discover the problem soon enough to return it or learn how to fix it themselves.

All in all they add up to 100% of the current disappointed AW buyers.

 

Keyboard and Mother Board replaced! Windows won't start! Wtf is happening with Dell support?
Next call = Full replacement?


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HAha you dont wanna know lol.

Basically the AW17 stays on my office desk instead of my DM1 (which is pretty much a test subject for experiments at this point) and the DM3 is the main bench machine. For everything else i use my desktops.

 

So my third replacement has 4c difference on one core hits 91 after 1-2 hour of heavy gaming overwatch maxed out on two of the cores. However that is max temps meaning hit that once not sustained temps sustained temps are 83-85... seems like my system is a lucky few that works perfectly fine. This is with -.135 undervolt on stock.


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After 3 rolls of the dice you got an "almost" good one, and I'd recommend stopping there as that's about the best one can hope for out of the box.

Without undervolting it would still be thermal throttling out of the box.

You can repaste in the future and bring it down further, but for now it is staying below the thermal throttling point, which is all it needs to do. @iunlock 's guide would be good to follow to get it optimal.

There have been reports of people swapping 5-6 times, and giving up, so you did get lucky

 

Wow, nice. I have only 2 laptops. The AW17 makes it 3, I have no use for more than that. But once i get the AW repasted it'll be my main machine and that'll make my current HP my test machine for everything else

BTW, thanks for being a friendly voice in here.

 

I actually started using mine as a portable gaming machine, works great for DOTA / CSGO / OW on the go, like i was Seattle for a week. Much more portable than my DM3, and a but lighter than the DM1.
Only drawback being, either you need to get lucky with the thermals, or repaste. But in most cases its worth the hassle.

 

Yeah, been trying to get mine repaste before I install all my stuff on it. I can't get hold of iunlock, still waiting for him to add me on discord

 

Last i heard he was travelling or something, and has quite a bit of back log. Im sure he will get back to you once he returns.

 

Undervolting only improved by 1c.

What is the thermal throttle point?

It seems I did get lucky.


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Thermal throttle point is usually 93c, but might be changed by the vendor, I think AW raised it to avoid some RMA's, but that could be wrong. Maybe someone can post their current experience with the shipping firmware.

That much undervolt should have resulted in more than 1c reduction, maybe you aren't monitoring it the same? Maybe Idle it's 1c, but under load it should be much more.

 

Under load same time same game everything max ramps only hit 1c more on max


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Then you got a dud dude, err Dell...

Or your testing methodology is a dud... more likely.

A high undervolt drops temps a lot more than 1c at load.

Make sure the undervolt is actually getting applied between reboots, check it in XTU to make sure it's applied before testing.

There are variances in games - different temps in different play areas - and sustained temps vs. peak temps when the load / temp varies so much, it's better to test with a CPU load that's steady and consistent between runs. Like a benchmark or a fixed in game test that doesn't vary it's run.

Good luck with this, a well established benefit found by many thousands of people, it's doubtful your laptop or situation is an exception - but I suppose it could be - so keep working on perfecting your testing.

 

Post result (pict) from hwmonitor You will find your undervolt numbers there.

Exactly.

 

And there is a yet smaller elite group of one man who can prove that a system does not work even when facing the most "base clock is normal", "it passed the bios 20 second benchmark" tech support team the world has ever known. Legend tells that he still has his 2 working computers when he only paid for one broken one (r2s are broken by design).

 

Which benchmark would you recommend? I was using Aida64 which showed about a 2-4c improvement at -.135. In games though it was less.


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Thanks. Will give this a shot today.


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I can test again I'll run aida64 for 20 minutes no undervolt then again with undervolt and post results.


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Aida 64 for 15minutes. I noticed the Current Cores are only at 27x However I have the cores set to 39 37 37 36.

This is at stock no undervolting.

 

All,

I'm going to grab an AW17 R4 with the 7820HK, GTX 1080, and QHD screen. However, after ready about the thermal issues, I'm thinking to go for something else! Is it really that bad? Does it affect all systems right now ? I don't plan on overclocking the CPU much, if it all. But I do want full boost clocks when gaming( don't care for stress test temps as much)