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    *OFFICIAL* Alienware Area-51M R1 Owner's Lounge

    Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. kacki_larlie

    kacki_larlie Notebook Enthusiast

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    Thanks a lot for the fast reply :) Would be grateful for a comparison between both panels, especially regarding the Black-tone (if it is deep or kind of "grey"). How about screen bleeding, is this a problem at this laptop?

    Greetings from Germany
     
  2. jasonVFe

    jasonVFe Notebook Enthusiast

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    If you read the post I wrote previously, you will know how bad is dell’s customer care service. I will stick with metabox now as they are Australia local retailer with rebranding clevo products.their customer service are much better and reliable than dell as my last laptop is meta box p650 . It got thermal issue but the technical can fixed it and returned to me in around a week. Especially , they won’t lie to you .
     
  3. Alan Fagner

    Alan Fagner Notebook Enthusiast

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    Yes, I'm sorry about dell as much as hid!
     
  4. TRANCE1

    TRANCE1 Notebook Guru

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    I was in the same boat as you, wanted 144hz but would prefer the AUO over the LG Philips due to the black level/contrast ratio. In the end I just bit the bullet and ordered, another guy on here said the LG looked better to him than the AUO, probably due to different color and saturation level, but facts are facts regarding the black level. From what I gather screen bleed isn't an issue with this laptop, it's better than most in that regard.
     
  5. TRANCE1

    TRANCE1 Notebook Guru

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    End of the day all the 144hz for laptops are comparable, manufacturers still haven't figured out how to obtain high color gamut in conjunction with high refresh rates.
     
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  6. SacraficeMyGoat

    SacraficeMyGoat Notebook Evangelist

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    No problem. If I remember, I'll definitely compare them side by side and runs some synthetic panel/picture tests.

    Little bit of bleed but not noticeable when the using it, only if the screen is black.
     
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  7. S.K

    S.K Batch 80286

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    I don't know whether to laugh or to be angry but I have just resolved the PCIe link degradation error by simply swapping the two bloody DGFF ribbon connectors!!! I have called Dell and told them that I don't need a replacement motherboard and I just need the connectors. I sent them over the part number and pictures. Apparently both the connectors are exactly identical and have the same part number. Just by swapping them I solved this problem, which suggests that one of the connections in one of them is not good and I will be baby-ing my GPU until the time I get a replacement connector set from Dell. What an epic annoyance!
     
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  8. S.K

    S.K Batch 80286

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    Yes he came but told me that he learned so many things from me that were never taught to him lol and just took a side seat while I did the job. He helped with the job though.
     
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  9. SacraficeMyGoat

    SacraficeMyGoat Notebook Evangelist

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    Glad you got it fixed. So those ribbon cables for the DGFF are replaceable? That's good to know. Figured it would be soldered onto the MB.
     
  10. S.K

    S.K Batch 80286

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    Nope, they are modular. You can just unscrew them off from both the GPU and the motherboard and put new ones in.
     
  11. SacraficeMyGoat

    SacraficeMyGoat Notebook Evangelist

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    Nice! That's pretty neat, glad they did this.
     
  12. Vasudev

    Vasudev Notebook Nobel Laureate

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    Had the same issue with one stick failing on my AW 15 r2 and I threw it in my cupboard and after several weeks I tried it again and it worked. I wipe the entire stick with ispropyl alcohol prep pad and I'm still using the same RAM stick even w/o any issues. Try that.
     
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  13. S.K

    S.K Batch 80286

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    I'll try that, although it's in pristine condition visually.
     
  14. Latostno

    Latostno Notebook Guru

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    My laptop will arrive tomorrow, according to the serial number, I'll get an AUO. Even I don't have any IPS now, I was a long time Apple user. I'll get back with detail information if I can manage any for you.

    Did you guys know about you can check your parts list from Dell's support page using your laptop's serial number? I don't know if the list is reliable or not.

    Sent from my MIX 3 using Tapatalk
     
    Last edited: Apr 25, 2019
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  15. Latostno

    Latostno Notebook Guru

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    Ha ha, you had such a story there. So now, you have 2 DGFFs in your pocket, right? I hope your lemon turned sweet now, it hurts looking at your first DGFF, it's just so torn apart here and there.

    Sent from my MIX 3 using Tapatalk
     
  16. Alan Fagner

    Alan Fagner Notebook Enthusiast

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    I understood, I'm waiting for the technician to call me to schedule a visit, very difficult.
     
  17. Amroth

    Amroth Notebook Consultant

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    A few years ago I gave my m17x R3 to the official support company for Dell (at the time) in Dubai, because my graphics card wasn't working. The technician removed the card and then screwed it back without cleaning and re-pasting.

    When I asked why he did this he replied "there was still thermal paste left over from before"

    ...
     
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  18. kacki_larlie

    kacki_larlie Notebook Enthusiast

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    That's my opinion, too. A good black level is important to me.


    Ok, sounds good :)
     
  19. S.K

    S.K Batch 80286

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    That's just cosmetic. It's in great shape! And no, the lemon is still a lemon and will be going back to Dell's vegetable cold storage.
     
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  20. kacki_larlie

    kacki_larlie Notebook Enthusiast

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    Hi, how did you figure this out via serial number? Is there a possibility to compare the serial numbers when it the laptop is going to be assembled?

    Thanks
     
  21. Latostno

    Latostno Notebook Guru

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    First, go to https://www.dell.com/support/home/us/en/04 and type your serial number into the search box, hit enter. Then, click System configuration tab. Your original parts are all there.

    No, you must have a specific serial number to know its original parts list.

    Sent from my MIX 3 using Tapatalk
     
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  22. kacki_larlie

    kacki_larlie Notebook Enthusiast

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    I see, if i understood right, you type in your specific serial number that you get from Dell whyle assembly, into the search box and you can see, which Panel is integratet?
     
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  23. Latostno

    Latostno Notebook Guru

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    kacki_larlie likes this.
  24. nkc

    nkc Notebook Consultant

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    Can I see your overclock settings pls, u use Throttle stop or AWCC ?
     
  25. captn.ko

    captn.ko Notebook Deity

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    Throttlestop but my settings are useless for you as every CPU has a different VID (stock voltage).

    One CPU has 1.25v and the next CPU 1.28v and the very next CPU 1.33v. And then every CPU has a different minimum voltage (VID - Offset). Thats why every User has a different stable offset value ;)

    The offset says nothing if we dont know what load voltage the CPU uses. We must talk about load voltage, not offset.

    My CPU runs 4,7ghz @ 1.07v (offset -120mv) and 5ghz @ 1,2v (offset -80mv) during load (CB r15).

    so just use TS, set you clock and find your min stable load voltage :)
     
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  26. nkc

    nkc Notebook Consultant

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    Adaptive voltage or static

    I wouldnt mind seeing the screenshots of where u adjusted never mind I know each processor is different , just need to have a base of start , using this app for the first time
     
  27. captn.ko

    captn.ko Notebook Deity

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    doesnt matter. On my CPUs i had same min voltage with both =1.07v

    start with -100mv and increase in 10mv steps.
     
    Last edited by a moderator: Apr 25, 2019
  28. martin778

    martin778 Notebook Consultant

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    Clevo cannot touch Alienwares in terms of build quality* which are still a very plasticky thing with cheap feel compared to AW/MSI or Asus and has barely any manufacturer support.

    *If the Aliens weren't explodey :D
     
    Last edited: Apr 25, 2019
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  29. nkc

    nkc Notebook Consultant

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    I still see the VID going up to 1.3 even after inputting static 1.2 and -100mv

    I guess that’s not normal ?
     
  30. captn.ko

    captn.ko Notebook Deity

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    yes. That is normal
     
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  31. nkc

    nkc Notebook Consultant

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    My fans don’t kick in until cinebench is almost done and temps get to 90+, profile is on high performance, I remember someone saying there is a setting to keep the fan on max , where can I find that ?
     
  32. captn.ko

    captn.ko Notebook Deity

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    nope. Outside or AC minimum.

    This.
     
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  33. captn.ko

    captn.ko Notebook Deity

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    use performance Fan Profile in AW CC. Balanced kicks in when CPU Temps above 90
     
  34. nkc

    nkc Notebook Consultant

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    I guess that’s where I have an issue, my Oc controls don’t install , always giving me 0x80079643 installation error

    As such the fusion thermal and Oc options don’t show anything just constant spinning

    Have tried uninstalling completely and going thru dell site , same error , tried with windows store same error for the Oc controls .
    Except u mean power management tab , it’s in high performance setting in that section
     
  35. Vasudev

    Vasudev Notebook Nobel Laureate

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    You can ask @judal57 he said my cupboard had voodoo magic. Literally, all burn marks and scratched surface was mysteriously healed to pristine condition and I asked him if I got a nano-material based wafer with self healing.
     
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  36. Darkhan

    Darkhan Notebook Deity

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    I had the same problem, had to do a clean install of windows and then OC tools loaded fine.
     
  37. nkc

    nkc Notebook Consultant

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    is there any fix for oc controls installing properly, or i have to reinstall windows afresh
     
  38. nkc

    nkc Notebook Consultant

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    Damn... Lol
     
  39. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    Uninstall with a program that cleans the registry too.

    Install as Admin with CMD
     
  40. Raven_m

    Raven_m Newbie

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    Hi Guys,

    First some background info: My first Alienware was a M17X, which served me well for 6 years. A month ago i decided i wanted a new Alienware laptop, and the Area 51-m caught my eye. Some weeks later and it arrived (17-4-2019) (9700k / 2080). At first i was really happy with my purchase, it ripped through all the new games i wanted to play (Metro, Shadows of war, Division 2). But after 1 day of use the screen turned black and became completely unresponsive (a known issue). I tried rebooting in order to find out more about the issue, but after the 4th time rebooting, the laptop unfortunately died :(. This was after one day, and after waiting for my laptop for 3 weeks this was a real disappointment. I scoured the web and found some people with similar issues, it is likely that the GPU and Motherboard are broken. Now Alienware support (Facebook chat) is offering me the following two options, and im not sure which one i should pick...

    1. Send the laptop to a Dell Repair Depot. They say once it arrives it will take 6-10 days for it to be repaired, after which it shipped back to me.

    2. They can also send a Dell tech with the parts that are likely defect (gpu and motherboard i think), they mentioned this will take less time but its uncertain if they will be succesfull since they dont know the exact issue.

    Can anyone that has had a similar situation give me some advice on how to proceed, how has your experience with getting a replacement of repair been? i was really excited (and i still am) to game on this system.. unfortunately i will have to wait some more :(

    Thanks!
     
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  41. nkc

    nkc Notebook Consultant

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    what program do u recommend?
     
  42. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    Revo Uninstall or CCleaner. Whichever one, doesn't matter as long as free trial is avalible. Both are annoying and will prompt you to buy. Ignore and uninstall when done
     
  43. alberty

    alberty Notebook Enthusiast

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    I would definitely request a full system replacement or refund not repair etc..
     
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  44. nkc

    nkc Notebook Consultant

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    Thanks, but now that oc controls isnt even installed, what would i be uninstalling , AWCC ?
     
  45. cope123abc

    cope123abc Notebook Evangelist

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    That's matter of opinion and quite a generlised
    I would request a free upgrade to the 9900k + 2080 for the inconvenience caused.
     
  46. nkc

    nkc Notebook Consultant

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    Let me just do a reset and take full control
     
  47. Rei Fukai

    Rei Fukai Notebook Deity

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    Loadline setting prevents AW users to input a static voltage (or even get the real voltage value reported).
    Long story short, you have to undervolt -0.100 Mv to get your cpu to run on the inputted static voltage.
     
  48. nkc

    nkc Notebook Consultant

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    Thank you , all reset and all good in less than 10mins , Now let me explore properly
     
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  49. DebbieOh

    DebbieOh Newbie

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    Hey guys (and gals...there must be a few of us here...)!

    Been looking to purchase a high-powered laptop, did some Internet searches, stumbled upon some articles about this laptop, and found myself here a few days ago. Went over some of this thread, but at 900 pages, it's a daunting task, to say the least.

    One of the things that I would want my laptop to perform is GPU-accelerated computing tasks. I saw an interesting dual-GPU Eurocom model that appears to be capable of this, but Eurocom does not have the best reputation up here (Canada).

    Is anyone here using the A51M for such tasks?
     
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  50. S.K

    S.K Batch 80286

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    I do that all the time with my machines. However it depends upon the type of computation you're seeking to do on it and the efficiency of underlying architecture. Generally, AMD GPUs are superior to nVidia when it comes to compute performance. Especially deep learning algorithms.
     
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