It is true that a lot of people don't know how to work on these systems and although that's okay, I do agree that the majority of them are spontaneous with very little in depth research before proceeding. I know this to be true based on my own data with my interactions with strangers that message me through many different portals.
Most of the common answers go as follows: "...I saw a post from _____ that they did this... so I did it too."
For the CPU, there are many ways that can work and do work. At least you take the time to experiment in getting to know your system.
Would you happen to have any pics of the paste job that they did? It'd be interesting to see...
I agree...that's what warranty is for. If it burns up it will likely do so well within the overall warranty period.
This is true, especially at the premium range with these high end systems. However, a perfect system does not exist. Even with those systems where the customer opts for a repaste / repad, they still can turn out bad as we can see from the users sharing their experiences here.
These systems are produced on a massive scale on an assembly line so unless they take measures to add in extra QC there, it's a far stretch to expect a perfect mass produced system, let alone the cost that will be carried on over to the customer.
As for the car analogy
@martin778 I do see your point and agree to a certain extent, but that's in a perfect computer world, which does not exist. They could definitely up the QC so that the systems are equipped with good thermal paste and good quality thermal pads, but again... if no one in this sector is doing that, it's one of those things where you'd have to point the finger at EVERYONE, not just AW/Dell. -- Also, you'd be surprised on how many people do aftermarket mods on super cars... even after they've spent six digits on them.
Exactly. The reality is that most of these companies are very compartmentalized, so if one area screws up it makes everyone down the line look bad.
It's easy to point the finger, but without the proper understanding of how companies operate, playing the blame game card is the easy way to vent.
The willingness of those who choose to work on their system to improve it should not be something side liners who are lazy to learn to criticize. There's nothing wrong with taking things into your own hands... there is a difference between carelessness+laziness vs willingness+learning.
Yea the ports still get to me til' this day lol... I mean come on... my LG Gram 15 has more practical ports than my A51M ROFL... They just needed to add one more USB port on the left side and that would have made a huge difference. A little goes a long way.
This reminds me of the countless messages that I get...
User: "My system is overheating and I don't know why...:
Me: "Where is it located? On your desk? What's your ambient? Is there dust build up? etc..."
User: "No I'm gaming on my bed."
Me: *face palm* .... "Mmm ok are you gaming in bed as in the laptop is sitting on your blanket?"
User: "Yes..."
Me: ".... *face palm* ............................................
........" I'm going to go watch animal planet now where I actually get fascinated lol....
50% is a pretty high number... and it's gravely inaccurate. I think people are not taking into account the simple reality of, "The amount of isolated incidents vs the amount of units sold."
That was me.
1mm and 1.5mm is what is needed... but in some areas depending on the system one may find 1mm to work better than the thicker stock pad.
Problems? See this thread at archive.org.
@torax
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