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    *OFFICIAL* Alienware Area-51M R1 Owner's Lounge

    Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. DeeX

    DeeX THz

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    FYI for all. The A51M does indeed fit nicely into the Vindicator Sleeve.
     
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  2. jks87

    jks87 Notebook Enthusiast

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    Is an official statement out yet for the Alienware m51 by Dell?
     
  3. Donald@Paladin44

    Donald@Paladin44 Retired

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    We have just started offering them by request. We will get them on our website as we have time while fighting other alligators.

    In the mean time, just select none or default where you want to put it, and then make your request in the special requests text box just below where you select Donald S as the person that helped you as you checkout.

    Not yet...we will report once it happens. Keep in mind I said they would make an official statement and plan of action...I didn't say they would do so publicly.
     
    Last edited by a moderator: May 16, 2019
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  4. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    They still prefer hiding the truth :confused: It seems Azor has forgot everything he said about transparency and openness. Not a single word on Dell’s Tech support page, Twitter or FB.
     
  5. nkc

    nkc Notebook Consultant

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    Hope those of us not residing in the states that bought from your outfit will still benefit from the miracles of Dell ......
     
  6. Donald@Paladin44

    Donald@Paladin44 Retired

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    To which 'he' are you referring?

    Are you having issues with yours?

    So far, what we know for sure is that it is only affecting a very small percentage of units shipped.
     
    Last edited by a moderator: May 16, 2019
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  7. nkc

    nkc Notebook Consultant

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    Zero Issues , been pushing it hard , next is to push it off a cliff for sure ..... lol
     
  8. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    People have asked the Aw and XPS boss Frank Azor. And he said they will offer full trancparancy. He have been a lot on Twitter talking about the XPS lines issues and probably fixes. Not so much on AW’s problems.
    upload_2019-5-16_22-4-20.png
    Two moths ago. Then quiet.
    upload_2019-5-16_22-8-42.png
    https://twitter.com/AzorFrank/status/1107914680423505920

    Same also with his tech support... http://forum.notebookreview.com/thr...m-owners-lounge.826831/page-983#post-10905440
    [​IMG]
     
    Last edited: May 16, 2019
  9. Sherif_k

    Sherif_k Notebook Enthusiast

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    Thanks for your reply! I’m not expert in this and AWOC is pretty easy to use!

    I’ll try with XTU, its a bit complicated to me! About msi afterburner, the buttons are always grayed out even after I enabled it in the settings! Any advice would be greatly appreciated!
     
  10. Sherif_k

    Sherif_k Notebook Enthusiast

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    I got mine 9700/2080 from HID too, how long is the return window?
     
  11. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    Is this laptop worth getting? I am trying to decide if I should buy it or not.

    Sent from my SM-N960U using Tapatalk
     
  12. Fire Tiger

    Fire Tiger Notebook Deity

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    Has anyone with the 2070 used a 3440 x 1440 external monitor? Does it hold up ok, or do you think the 2080 is needed?
     
  13. Enkeixpress

    Enkeixpress Notebook Geek

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    Of course it is worth getting. Incredible gaming performance. Just be sure not to run performance-demanding games while the laptop is set to the "overclocked to 5 Ghz" profile in Fusion in Alienware Command Centre, things get far too toasty with the i9 9900K, with temps hitting over 100 C in mere minutes, and then thermal throttling occurs non-stop. Need to have it downclocked to 4.5 GHz for stable performance during gaming, and for steady temps under 90 C.
     
  14. nkc

    nkc Notebook Consultant

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    I game at 5ghz steady with AC Odyssey + Avx 1 and -100mv with 4.7 ghz Cache , max temp is 90 , room temp 22 , if I drop the room temp , I drop the avx clock to 4.8, can’t see myself running anything below that ,not because the game won’t run well at 4.0 even but I didn’t buy the 9900 to go below say 4.7 except am directly under the sun .... lol

    GpU is +125 and +1000 , no modification on voltage curve , max temp is 75, so no need working on that curve
     
  15. Joikansai

    Joikansai Notebook Deity

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    Just curious @ssj92 did not share this video here, or I did miss it, quite interesting imo, for those who doesn’t know how to delidding, repasting etc. Use AC cooling isn’t bad idea...lol.

    I feel your feeling, Moderator has to make daily summary on this thread or Alienware TV YouTube channel every week like in Japan lol to report and make a summary.
     
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  16. Mechanized Menace

    Mechanized Menace Lost in the MYST

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    Thanks! I have to get it with the 9900k + 2070 because of an upcoming 6 month trip to Japan at the beginning or middle of June and the 2080 is not showing a delivery until June 25th. Does anyone know if there are explodey issues with that config? The small form factor of it is what's drawing me. Seeing that it is not that much bigger or heavier than my 15. I am really interested in getting this.

    Sent from my SM-N960U using Tapatalk
     
  17. XxAcidSnowxX

    XxAcidSnowxX Notebook Consultant

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    What speed does your GPU hold after 30 min of AC Odyssey?
     
  18. Gorebag

    Gorebag Notebook Enthusiast

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    Pulled the trigger on a 9700k/2070, but I’m not a fan of the low contrast ratio of the LG screen; if it does roll that way, what can be done to get an AUO? Checking specs when the order ships and just return/repurchase is one option, but that’s such a tiresome process.
     
  19. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    I would not order from any OEM with that timeline. All OEMs I deal with have been horrible at meeting estimated delivery dates. Only buy what you can pick up at BestBuy/Micro-center. Or order from a Distributor like HID or Xotic that can tell you if it is actually in stock.

    Dell rep will tell you it is in stock in their system... but that is meaningless.
     
  20. jks87

    jks87 Notebook Enthusiast

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    Its down to this in 9900K and 2080 vs. Raider ge75 new 8 core

    I will buy from HID

    If alienware:

    White or black?

    I love the white one. Is the discoloring really bad or not? Looks super visually. tired of black laptops

    Know if new batches are stabile?

    price of both systems is about the same.
     
  21. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I got the black but only because there was no white in stock. I'd get the white if I had to do it all over again, looks much much nicer.
     
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  22. Xatanú

    Xatanú Notebook Consultant

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    Any of you know how to get rid of this?
    [​IMG]
    I'm already on BIOS 1.5.0 and don't want Windoze to mess with firmware updates. Is there a way to remove this update from the list of pending? I tried with "windows update troubleshooter" that supposedly lets you disable (hide) the updates you select but it's doing nothing.
    Thanks in advance

    5GHz in all cores? -100mV @ 5GHz in all cores seems to much undervolt to me, at that frequency my system can only take -60mV at most without crashing, and in full load I get thermal throttling even with fans at max power. Can you share your settings on TS/XTU?
    Thanks
     
  23. Korben_Dallas

    Korben_Dallas Notebook Consultant

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    in case of poor motherboard and dgff, can the use of two 330w power supplies make things worse?
     
  24. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    You should be happy you went with Black! http://forum.notebookreview.com/thr...-owners-lounge.826831/page-1010#post-10906787

    Maybe try the same to stop Dell's sick ide cooperate with micro$oft
    http://forum.notebookreview.com/threads/xps-15-9570-owners-thread.817008/page-262#post-10902101

    How to Prevent Windows from Automatically Updating Specific Drivers

    https://support.microsoft.com/en-us...t-a-driver-update-from-reinstalling-in-window



    An eye-opener. Dell's policy, BIOS update breaks motherboard CMOS. How will they treat customers with expired warranty after forced firmware updates via Win update (if you brick your mashine).
    http://forum.notebookreview.com/thr...3-owners-lounge.797884/page-881#post-10911005
    upload_2019-5-17_2-50-11.png
     
    Last edited: May 16, 2019
  25. HaloGod2012

    HaloGod2012 Notebook Virtuoso

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    So I finished comparing the LG and AUO panels, here is what I observed:

    LG panel has a more creamy or yellow tint to the whites. It’s bright, and remains bright even when viewing at different angles. Colors are good as well even at extreme viewing angles.

    The AUO has whiter whites and the colors seem just as good as the LG, the AUO I have is a little brighter, but only when sitting directly in front of it. Any shift from side to side and it darkens a lot. Both panels are great, but I like cool colors and very white whites so the AUO is better for me. The AUO also does a better job in darker games.


    Sent from my iPhone using Tapatalk
     
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  26. LoneSyndal

    LoneSyndal Notebook Deity

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    No errors. (late reply; new work shift)


    Sent from my iPhone using Tapatalk
     
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  27. JAGGERBREAD

    JAGGERBREAD Notebook Consultant

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    That's fine. The DC to DC step-down MOS can take 24 Amp. which is way larger than the adapter can offer (16.9 Amp).
    Qsd and Qgd is the major factor to evaluate a MOS durability if other specs like drain current and avalanche power are under control
    Someone here has mentioned that there was a beefier components for the board. I just want to say that's DELL's normal operation for the BGA rework board (My OEM Renbao friend told me about that).
    There will not be an updated dc MOS according to my information.

    Also, Dell always has tons of excuses to refuse warranty. If you are in China, you may find the excuses sometimes funny.
    The latest funny DELL reported from my customer (I'm a 3rd party Dell retailer in China) is the customer use decals on the machine causing internal thermal failure lol.
     
    Last edited by a moderator: May 16, 2019
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  28. hmscott

    hmscott Notebook Nobel Laureate

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    Maybe this has changed - or is different in your region, but that is why I mentioned refusing Dell credit and demanding an immediate cash (credit card / original payment method) refund.

    I believe as soon as you have accepted the Dell credit, you can't convert back to cash. Maybe if you call right away and request cash / immediate refund instead of the credit it's not too late?

    It's been a while, but I recall them offering more for credit than refund, extracting a restocking fee, but demanding full refund back to your payment method works. Involving the credit card company if it gets delayed - don't let them delay you - even mentioning involving the credit card company can get the refund unstuck and restocking free waived.

    I think you can spend it anywhere at Dell, but there might be limitations (ask Dell for specifics) on the items - and check if you can spend the Dell credit at the Dell Clearance Center too, a good place for savings.
     
    Last edited: May 16, 2019
  29. S.K

    S.K Batch 80286

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    Oh I must have read it wrong then. And damn! That HP drive looks amazing! I will have to dig more into it. These flagship NVMes are coming out at such a fast pace that it's hard to keep up haha! Can't complain about it though! Probably it's time to upgrade! :D

    Edit: I just checked some of the benchmarks and it seems that it is not as good as the Samsung one in random reads and writes, so it's a mixed bunch. No real kings here, just top dogs. Upgrade can wait for a while.
    https://www.tweaktown.com/articles/8870/hp-ex950-ssd-review-want-fastest/index2.html

    You will have to enable third party GPU support in it, there are plenty of guides available on internet regarding how to do that.

    I'm buying a separate black chassis just to get rid of the yellowing problem, even though I have a vinyl on my palm rests now. Still, thinking of putting the original chassis away in the box and using it with the black one. When it will be time to sell, I'll slap the original chassis back on and sell in mint condition.
     
    Last edited by a moderator: May 16, 2019
  30. S.K

    S.K Batch 80286

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    Not really the case with the AON mosfets if you take into account all of the specs (including junction to case thermal resistance, max pulsed drain current and max drain current as that direct affects how hot it will get and how much noise it will introduce on the power rail by doing so). When these things run hot, they can create a havoc on the power rail across the entire circuit and the lower the gap between max power specs and max input amps, the hotter it will run. It's a good idea to NOT test your luck with these 6380 mosfet chips. Stick to stock PSUs. P.S., it will not increase the amount of available power for your machine in any way because both the CPU and the GPU have their own power delivery circuitry that is independent of the incoming amps (unless you have just one PSU giving amperage that is not enough for the computer. That's the only scenario where performance will be affected). Plus (and it's a BIG plus!) DO NOT go for third party PSUs that have peak to peak ripple of 200mV or higher! The situation is bad enough already, don't invite the angel of death.

    Why I say the margin is not enough? Well I happened to design a lot of circuits back in the day and what looks good on paper, is usually far from reality. Just like every CPU is not created equal, not every mosfet is created equal either. The closer you run it to it's full specs, the higher the rate of failure can be. A mosfet rated at 24A max for drain current could largely differ within the production batch and some of them could easily get too hot at 18-20 Amps (even below that, talk about crappy QC on these parts!) while introducing unwanted noise into the output signal. Circuits that carry high frequency components do not like noise very much and it should be kept as low as possible otherwise strange things can happen when components start running at their full speeds. This is why a safe design practice is to stay at least 15-20 amps below the max specs of the part being used. On paper designs that look good don't always work the best in real life.
     
    Last edited: May 17, 2019
  31. LegionWolf

    LegionWolf Notebook Enthusiast

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    Definitely stock issue with 2080’s

    Spoke with frank on messenger. My order got pushed a little over week just other day.

    He thinks will actually be 2-3 weeks due to stock :(
     
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  32. Donald@Paladin44

    Donald@Paladin44 Retired

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    Not sure which Mod is editing and combining our posts...Will the Mod doing it please stand up and explain the purpose? Have we violated any rules...or??
     
  33. S.K

    S.K Batch 80286

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    That means 2-3 months. :D

    It depends upon your specific processor. I can happily undervolt to -95mV at 5GHz across all cores and it's VERY stable. My laptop is on for the last 2 days now without any shutdown or sleep time. No issues what so ever! My overclock is from BIOS and I only use intel XTU to undervolt it. It is optional though as you can do the entire procedure from within XTU as well.

    As far as windows updates go, disable Microsoft updates for hardware components on your machine.

    As far as stability goes, I'd like to mention here that some laptop cooling pads can also create issues. I noticed this in my case as my old cooling pad with 5 fans had a USB pass through which I used to plug my mouse in so one USB cable was powering the entire cooling pad + mouse. It gave me random crashes. I have taken this cooling pad off now and connected my mouse directly which got rid of the errors and abrupt shutdowns as soon as I plugged the USB cable. This pad is roughly 3 years old now and has served me well. May be I'll let it go and get a new one or connect it to an external usb wall charger.
     
    Last edited by a moderator: May 17, 2019
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  34. Virale

    Virale Notebook Evangelist

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    Can someone help me figure it what this device is?

    I’ve reinstalled all drivers and that didn’t solve it.

    [​IMG]
     
  35. Virale

    Virale Notebook Evangelist

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    Also, I cannot record macros. I found a Dell support article that says Alienware Command Center 5.2.29.0 doesn’t support TactX and I can’t click the macro button in AWCC, so I can’t even try to record something. My macro buttons are useless.

    [​IMG]

    I’m out of ideas! Wth is going on???
     
  36. DeeX

    DeeX THz

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    Paste the hardware ID from the details tab.

    When did you place your order and where are you located? US?
     
    Last edited by a moderator: May 17, 2019
  37. Virale

    Virale Notebook Evangelist

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    [​IMG]
     
  38. Virale

    Virale Notebook Evangelist

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    I think it’s Nvidia USB Type-C crap, I’ll get it installed and see what happens

    That’s what it was. Thanks for the HardwareIDs idea!

    This is still a problem for me though...

    Found an Alienware YouTube video about fixing control center which doesn’t really apply, but I basically nuked everything and reinstalled.

    Macros are working again, but the “Settings” button is non functional and remains gray/unclickable. Can anyone confirm you can click the “Settings” button and tell me/show me a pic of what you see?

    [​IMG]

    Thank you!
     
    Last edited by a moderator: May 17, 2019
  39. JAGGERBREAD

    JAGGERBREAD Notebook Consultant

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    I agree with you. Simply saying the 24A should be enough if AON can provide stable OQC and the current pulled from adapter is stable at 24 Amp. Otherwise, failure could occur.
    So I don't thinking the sourcing AON 6380 is a design failure (Predator 21x also used that), much more like a QC failure for dell.

    And for KP616BA, MAN that's 10 times more expensive than the weak 6380
    BGA reworking requires more beefier components so they just used that

    Above all, no change in mosfet will take place if there is a a so-called Correct Action in the future.
     
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  40. ahanganu

    ahanganu Notebook Enthusiast

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    Hello again and thanks everyone for the feedback.
    .
    About undervolting, any suggested values? I applied a maximum penalty right now - from 1.205 to 1.12 - it's actually the lowest possible value for the CPU. Should I tamper with Voltage offset too? Oddly enough after the undervolt in ACC when performing the test the voltage went to 1.4V and the temperature to 100 deg C. I honestly have no clue how these things scale up/down, I imagine it's not a linear function, if anyone can give some clues on what performance drop I could expect it would be greatly appreciated.

    I'm getting the afterburner app for doing the same to the GPU, any suggested values?

    Thanks
     
  41. JAGGERBREAD

    JAGGERBREAD Notebook Consultant

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    1845 mhz at 900mV

    Hi Donald
    Has Dell provided the corrective action plan yet?
     
    Last edited by a moderator: May 17, 2019
  42. captn.ko

    captn.ko Notebook Deity

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    upgrade ^^

    [​IMG]

    @Papusan now i can get 8X degree @5.2ghz too! :p
     
  43. SacraficeMyGoat

    SacraficeMyGoat Notebook Evangelist

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    Does the copper IHS work? I thought the height difference was too large and it made heatsink uneven?
     
  44. hmscott

    hmscott Notebook Nobel Laureate

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    We aren't supposed to question, or even ask these kind of questions of the mods, that's what I am told each time I question a confusing mod action. It happens more infrequently to me than it used to (thank you Mods), but it still happens.

    Now, I just go back in and try to edit the flow so it makes more sense - moving posts up or down in sequence within the blob to approximately where they were in sequence originally, and some times adding spoiler brackets to shorten the blob.

    Long ago I used to worry people would think I put that huge blob of articles together on purpose, doing it originally myself, it's now happened so many times I just now thought of it for the first time in a long time. I've been broken... o_O

    Occasionally - much more rarely these days - someone comments I post a lot to "bump up my post count", which is ridiculous - why would I care? But, maybe this is the reason or purpose to what the mods are doing? Reducing the post count by combining posts?

    Maybe there is a maximum count of posts per thread and combining posts forestalls the inevitable meltdown? Could be? ;)

    Now I just roll with it, so hang in there, it's not just you @Donald@HIDevolution
     
    Last edited: May 17, 2019
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  45. captn.ko

    captn.ko Notebook Deity

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    can you post a source for this claim? Havent read it here. Cpu is not mounted yet. Wait for replacement board and gpu due to coil whine.
     
  46. ahanganu

    ahanganu Notebook Enthusiast

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    [UNDERVOLT DISCUSSION]

    I'm just tagging the replies to help a bit with discussion following.

    I ended up using XTU and going to 1.1 V core voltage for CPU. Stress test got it to 95 deg, touched throttling a couple of times, I'll leave it like this until I get time for more research and benchmarking.

    Unfortunately I can't seem to convince MSI Afterburner to let me undervolt the GPU too. I've tried all the "Unlock voltage control" drop-down variants to no avail. Any tips? Am I missing something? Does it need to run in 'Kernel mode'?

    upload_2019-5-17_8-17-39.png
     
    hmscott likes this.
  47. nkc

    nkc Notebook Consultant

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    2025
     
  48. Donald@Paladin44

    Donald@Paladin44 Retired

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    Not yet...we will report once it happens. Keep in mind I said they would make an official statement and plan of action...I didn't say they would do so publicly.
     
  49. Sherif_k

    Sherif_k Notebook Enthusiast

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    This is exactly what I wanted to hear :D
     
  50. JAGGERBREAD

    JAGGERBREAD Notebook Consultant

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    That's a grear speed. What's the temperature and usage%? did you do gpu undervolt? please give us a screenshot maybe
     
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