I guess it's a bit confusing because this laptop doesn't use the same cooling design as those systems. You keep bringing up the 17 but I also have a 15 R3 and it uses the same cooling design. It does suck, but I am ok with what I was able to get out of it. Additionally, there are multiple examples of others, myself included, that do not have these same issues. I have had my 15 for over 2 years now. Never serviced and repasted one time.
My point is that Alienware like any other manufacturer has lemons and also has other issues, but unlike some they will actually try to work with you and help you. So, it's a trade off and a risk with any manufacturer no matter the product. Constructive criticism is helpful, but once you lose the constructive part it just because criticism for criticisms sake and that doesn't help anyone.
Sent from my SM-N960U using Tapatalk
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Mechanized Menace Lost in the MYST
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Answer to "3" solve this use a copper shim. Copper warps like no other. I learn this on my alienware 17 r3. the boes and warps over time. use a shim to get even pressure.
or you can just stop using these copper heat sinks copper is not good for the whole video pcb. The emite to much radiation of heat . Not to mention v-ram chips and mosfets do not get at hot on and direct PU die. The way to cool this are with Alum. using full copper just spreads the heat everywhere. using a dedicated heatpipe to the fan heatfins is what needs to happen to take care of the vrams. these chip are potted with epoxy the all the heat goes into the into the pcb itself. that is why the area51m uses this the carbon sheet with the filler pad to keep the board cool.
Thank you.Last edited by a moderator: May 21, 2019Mechanized Menace likes this. -
In France delivery time is 9 - 11 days with a 2070 and it crank up to 25 - 29 days for a 2080 setup.
Nomadsan74 likes this. -
What power supplies do you use? 240 and 330? I want his laptop but I would immediately buy an additional 330watt psu. (i do not know if the bios rejects this though)
I looks like the laptop is only design go up to a certain power. Linus did a youtube video a custom liquid cooling the laptop would not go above the normal as what you have. After watching that video from what happened. The laptop has a limit on the CPU and the GPU regardless on how cool it is. so only way is 2 x 330watt PSU if is the ONLY problem to jump over.
Noted: I really like that Linus is actual doing DIY and using cnc to be able to actually do this experiment
Time to get pull out my Quick 861DW . WHO IS READY FOR AN MOSFET UPGRRAAADEEE!!!!!Last edited by a moderator: May 21, 2019gokujou likes this. -
I have a 180w and 330w but from what I've seen on these forums it has been mentioned that even with 2x 330w it won't draw anymore power.
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I hereby confirm that .... RTX 2080 on a French Setup (et c'est bien embêtant....) :
Other question guys... as I have now the time to prepare the arrival of my machine...
I got two Samsung NVME 960 Evo 1 Tb I would like to put inside, as my swapped unit have one M.2 SSD already shipped in (256 GB unit), It will already be equiped with M.2 heatsink, but I will lack another heatsink for the second SSD :
I heard somewhere on this topic that the part number for this heatsink is 3N3W3 but i can't find it on ebay or amazon...
There's also this reference : JV98R
But it's very costly : https://www.ebay.com/itm/DELL-Alien...948105?hash=item1cc66a6e49:g:WQUAAOSwe9VcNn-h
Anyone have an idea of how can I get this unit at the best price in Europe or what could easely replace this part ? -
VoodooChild Notebook Evangelist
Thank you bro, you're doing God's work here. The old thread was closed sadly and I understand your sentiment behind it but if you could keep sharing these updated drivers with us regularly, the entire thread (owners) would be highly obliged to you.
By the way, the 15"calibrated AUO profile you've shared in the other thread works for this panel too?
One more request brother, if you have the recent windows back up with your tweaks and fixes (telemetry shut down, image viewer updates etc.), can you share it with us? Is it possible? I love that thread of yours where you've shared all your tweaks but I doubt I'll find the time to go through all of them when my system arrives. I had followed the whole thread in my current M17xR3 and Windows has run super smoothly until today.
If by any chance you can share your debloated windows 10 with us, if will great brother. If possible that is.
Cheers man
Sent from my SM-G965F using TapatalkFire Tiger likes this. -
Spartan@HIDevolution Company Representative
Hey buddy, I don't have any backups other than the factory image from Dell Middle East (localized for the UAE). I found that to give me the best performance vs a clean install believe it or not. I just updated all the drivers but first I uninstalled all the old ones using Revo Uninstaller, Display Driver Uninstaller for nVIDIA, and Killer Software Uninstaller for the Killer Drivers then I installed all the latest ones then I did all the tweaks.
When your machine comes, let me know.Fire Tiger likes this. -
VoodooChild Notebook Evangelist
The best way us to get it from Dell themselves. Or Hidevolution can also sell it to you for a slightly higher price. I got it from Hidevolution themselves while ordering the system.
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VoodooChild Notebook Evangelist
Sure thing man, thanks for being awesome as always.
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mason2smart Notebook Virtuoso
I am having issues with my xbox controller over bluetooth disconnecting, getting stuck vibrating and causing games to lag
Even in games that aren't graphics intensive, running on stock have this issue
Also some mouse glitches where the computer makes beeping sounds. I uninstalled the mouse drivers and think the two are unrelated.
Any ideas why? Odd the laptop doesn't have a built in Microsoft xbox adapter
I know 3d vision is antiquated but does anyone know if the 144hz sync is 3d capable?Last edited by a moderator: May 21, 2019 -
Spartan@HIDevolution Company Representative
How about I give you the Ultra Male Treatment?
Once your machine arrives, I will invite you to my house to meet me and do the tweaks with you live, the ULTRA MALE way
This is the NBR Forums love
@Dannemand @custom90gtnkc, Fire Tiger, Dannemand and 4 others like this. -
VoodooChild Notebook Evangelist
MashaAllah brother. I might actually show up at your place in Silicon Valley if my memory serves me right. Stay awesome man.
Sent from my SM-G965F using TapatalkSpartan@HIDevolution likes this. -
XxAcidSnowxX Notebook Consultant
I got the same issue, thought it was the controller, replaced it and still have the issue ..I can only used it wired... I ordered a new Intel ax200, once installed I'll post any differences.mason2smart likes this. -
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mason2smart Notebook Virtuoso
Feel free to PM me with the results! I'm at a total loss as to why this is happening
Could it be related to the fact I ditched the OEM factory windows installation and installed a fresh OS?Last edited: May 21, 2019 -
SacraficeMyGoat Notebook Evangelist
You have to have the Microsoft Wireless Adapter for the Xbox controller to use bluetooth. It won't work over the built in wifi card.mason2smart likes this. -
mason2smart Notebook Virtuoso
could you explain why? is it interference? I never had this issue with previous laptops... -
SacraficeMyGoat Notebook Evangelist
Sorry, worded that wrong. You can probably use BT, but you'll benefit from the adapter as it doesnt use bluetooth. Which will give you less latency, and allow you to use a headset plugged into the controller, among other things. -
Aluminium is only good when it can be used in big volumes aka desktops. Not to mention copper has a 400wm/k thermal conductivity rate compared to the 200 off aluminium. Copper heatsinks are also called heat transferblocks and will use a liquid fluid (flux) embedded within thin canals all the way up to the heatsink fins. The fans make the fins cold creating a phase change within the heatsinks.
Yes copper sucks heat much better than aluminium, but in a laptop design it's about transferring the heat from one point to the other so the flux can flow. All aluminium blocks rely on pipes due to them being thick and solid from inside. Mostly it's for or 5 pipes doing the work, in high performing heatsinks it can be up to 8 making it highly unsuitable for an laptop form-factor.
Alao maybe you didn't know but the 17 R4 was a great subject off failing vrm's. Not to mentioning gigabyte had some rtx 2070 failing due to the vrm's dying, ssme problem with some vega 64 if i recall correctly. Things can get hot when it's being used outside it's spec. Just like with the dying 51m's. -
Fire Tiger Notebook Deity
Really appreciate this, thanks very much!!Spartan@HIDevolution likes this. -
I got mine like a week ago. How can I know if it's the newer version that seem to have correction in regards of 2080RTX problems or the old one ?
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At least ensure the mosfet on the graphics card is not model NCP 303151
Take a look at this one NCP 303150 which is more ruggedAttached Files:
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Thanks for the info, will open back the computer again (re-pasted last time) and check for the mosfet !
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Yes exactly, it will work without the adapter via BT.
However, there is latency with BT and its horrible. It's best to use the adapter for lowest latency.
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XxAcidSnowxX Notebook Consultant
Windows 10 1903 is ready. I'm trying to create the bootable usb using the Microsoft Media Creation Tool on my 51m but every time it starts writing to my USB drive the machine bluescreen.... Anybody else get the usb created successfully?
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Man they are having real stock issues with 2080
Rep Frank assigned to my case telling me even though laptop showing 22-29 delivery production team gave update that realistically it won’t be on production line again until 6/4. Credits coming, but man what a wait. (Although frank told me same timeline about week ago I was holding out hope it would be faster)
Anyone know if they (Alienware or Franks team) has patches or similar for backpack? They show on bag like you can but then I don’t see any patches for sale from them... -
SacraficeMyGoat Notebook Evangelist
Hey SK, how many thermal pads did you use for the repad? Also, which pad did you use the most of? I plan on buying a 120x120 sheet of the most used, and an 80x40 of each of the least used ones, and I'm hoping this will be more than enough to repad 2 machines (2070.) 2070 doesn't have the pads or heatsink underneath the DGFF.XxAcidSnowxX likes this. -
The CPU doesn't throttle without undervolt unless you are benchmarking it. Games never throttle it (at least the ones that I play). The GPU heats up to 84-85 degrees when no undervolt and eventually the driver turns it off but being careless while using such a powerful machine doesn't help. My GPU is outstanding in terms of performance and there are ways to deal with thermals out there for a reason. I wouldn't want Dell to factory limit the GPU performance to max-q level just because a random grandma couldn't undervolt it. With 937mV set as peak voltage, I am getting 1995 MHz at start and it goes down to 1950 MHz stable as the GPU heats up. Performance is madness! The peak temps I get after several hours of game play are 75-76 degrees at full speed fans and 78-79 degrees with fans set to performance mode.
1mm, 1.5mm and 2mm are used. I have been experimenting with all of them and what I figured out previously based on pressure testing with paper tester is that some areas can take multiple thickness pads and the tighter you make things, the better it works. I started with 1mm pads on the memory chips on DGFF which was not enough contact so I bumped it up to 1.5mm which is reasonable, but next I'll be putting 2mm thermal grizzly minus 8 pads there to see what difference I get in terms of overall performance. In general, just dry paste the heat sink without thermal paste with only pads in place and see if you get pressure marks on the pads. If you don't then bump up the thickness on the ones that seem to be having less than ideal contact.Last edited by a moderator: May 22, 2019 -
SacraficeMyGoat Notebook Evangelist
Thanks! What I meant was, how much pad you actually used of each. Do you think an 80x40 of 2mm, 80x40 of 1mm, and 120x120 1.5mm would be enough for two machines? -
I will do that soon, and just to update that after a week of "breaking in" my CPU now runs comfortably at -170mV undervolt at stock clocks! And it is stable even with cinebench R20 with no errors or crashes!
Can't say, it could be enough but you might need more. Better to get 2 of these each. You'll also need 1mm though. I normally buy these in bulk for my machines so not really into accounting for these items. Whatever is left over (and there is usually a ton), I store it away in my tech toolbox.Last edited by a moderator: May 22, 2019nkc likes this. -
If you have undervolted your Cpu... Maybe it's too much.Falkentyne and XxAcidSnowxX like this.
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SacraficeMyGoat Notebook Evangelist
Alright, thanks. I think I'll just go with 120x120 of 1.5mm (as that seems to be the most used in this machine, I think) and 80x40 1mm/2mm. Might just pull my machine apart and measure the pads to see exactly how much I'll need, as I'm all about cutting costs.
S.K likes this. -
https://www.notebookcheck.net/MSI-G...rmed-and-already-winning-awards.421170.0.html
That new MSI model is sounding pretty good... making me a little jelly.
Desktop processor + RTX 2080 just like us, but with 11 heat pipes and 4 fans... sound like what the 51m should have been
Maybe it won't even catch fireraz8020, Fire Tiger, Rei Fukai and 1 other person like this. -
SacraficeMyGoat Notebook Evangelist
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Let's wait for the official specs to be released. Power to weight ratio is what i am interested in. If it weights 4-6 lbs more than Area 51m and still doesn't outperform it by a significant margin then it is just plain useless to get it. Plus the aesthetics are not looking sleek at all and looks dated imo. Those aggressive curves and lines on the back grill are a thing of the past.
Get a phone line and call them until they ask for your forgiveness and give you what you want. You paid for support and now it is your right to get it as fast as possible. If you allow some lazy fools in the support to drag your case on, they will happily sit on it for weeks without any progress. You have to keep them on their toes if you want quick service.Last edited by a moderator: May 22, 2019JAGGERBREAD and VoodooChild like this. -
For what it's worth, the word from Dell tech support is that they have fixed the issue that caused my 51m to go up in smoke.
VoodooBane, steberg, LoneSyndal and 1 other person like this. -
VoodooChild Notebook Evangelist
It'll be shown at Computex. For me, personally, and for my usage needs, my experiences and living overseas(home country India, Himalayas), Dell is the only option as far as warranty is concerned. I do not trust any other manufacturer with my hard earned $4000 and that's just me.
Try servicing a MSI, ASUS, SAGER even Razer and Apple in India, they'll laugh at your face even if you've accidental warranty. Quite literally! Forget about home services and change of parts, if you get a lemon, you're stuck with a lemon forever. You've to PAY for every service from a third party provided service. Forget about customer phone support. Read the Aorus forums (Gigabyte is the worst) and you'll have an idea of how bad it really is.
So, for a AW desktop replacement, serviced by Dell, even if the performance of the system is ~10% less than this MSI or the over-hyped EVOC with similar specs, I'll take this system any day of the week. At the end of the day, customer service and product support takes the prize for me.
Just my two cents.
Sent from my SM-G965F using Tapatalknkc, Fire Tiger, warcobra and 1 other person like this. -
The design just doesn't turn me on.
Anyway, 11 heat pipes and 4 fans are welcome!
BTW, the RTX2080 for this one also consumes 200w.S.K likes this. -
I bet they will have full unlocked bios for overclocking MSI style
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Yep. 3 steps backward compared to the sexy sleek A51m IMO.
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An i9 9900 non K version is coming , excuse me??
Attached Files:
Joikansai likes this. -
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propeldragon Notebook Evangelist
Dealing with Samsung is also a hassle! I'm loving my 10 year warranty on my 850 pro. My warranty will last longer than some 970 pro users lol.
Anyone interested in HP EX950 2TB benchmarks? I might just post anyways..Fire Tiger likes this. -
Post pls
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Is there still no update from Dell regarding the RTX2080 issue?
Do we happen to know why there was a 2nd time shortage on 2080 RTX GPU's right now, if it is really simply a depleted stock? (1st one being the recall for the burn issue) -
Nope, at least no public information updated
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This is new to me, I haven’t read anything about this on the forum yet so let me know if anyone had this issue.
Playing metro on 4K on high 2 hours later I get a black screen no smell of smoke. I reset the computer turns on try to log in and then screen goes black. Go into safe mode it works just fine.
9700k with 2080 I think I had it for 3 weeks.Rei Fukai likes this. -
MSI and Clevo sell through retailers, and your warranty and service, and quality of life, is with them not with MSI. With Dell you deal direct even if you have purchased through a retailer. Imagine if MSI had a similar e-commerce website where you could configure and buy your $4,000 laptop, an outlet for cheaper deals, and support and servicing like Dell.
jclausius likes this.
*OFFICIAL* Alienware Area-51M R1 Owner's Lounge
Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

