Be careful about the screws though, some of them are really easy to get striped. I ended up purchase a 300 assorted screw set on amazon for $7 lol. The stock m.2 2230 screw got striped the first time I tried...
Sent from my iPhone using Tapatalk
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VoodooChild Notebook Evangelist
It not worth a delidded on this machine from my own personal experience. I had a delidded 9700k and it still ran hot even after a repaste. I had to use a daily undervolt anyway so I didn't see any benefit from the delid. The guys here like SK and Captain are using a copper IHS I believe so their mileage may vary. May be my Hidevolution delidded job was crappy so I don't know... too many variables on this one..
When you open up the system, pay close attention to DGFF pin connections as they're flimsy as hell.. pro tip.
My system replacement has been approved so its another 3 weeks of long wait times for me. I will not be doing any repaste on my new machine as I have not seen any drastic improvement over the stock paste job. We are still undervolting the CPU by -125 minimum and undervolting the GPU to 925mV so I'll run it stock until the temps go through the roof.
Sent from a Galaxy S9+ -
Is it odd that my computer only came with an intel sticker??? Hahaha that 2080 sticker looks cool, haha to brag!S.K likes this.
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I ditched the copper IHS due to Z-height issues and relidded using the stock IHS with Conductonaut inside. The temps are definitely much better than stock. The way it is relidded makes all the difference in the world. If somebody applied too thick sealant layer under the IHS then it'll kill the benefits by adding to the height profile. That's why I never go the reseller route when delid is needed.
I got that from Ebay. There are 2 in the pack. The other one is silver on black which would look perfect on dark side of the moon version!Last edited by a moderator: Jun 18, 2019Virale likes this. -
SacraficeMyGoat Notebook Evangelist
Hey guys, just finished my repad/repaste. Was previously running Kryonaut with stock pads.
Swapped them out with Gelid Extreme pads 12w/mk.
During Apex Legends on stock CPU settings with -0.150 UV, I was averaging in the high 60C to low 70C.
Unfortunately I ran out of Kryonaut, but had a thin layer on the CPU and GPU, I guess it was enough, but I also put a small dot in the middle of the stock thermal paste (shin etsu) that dell uses since that's all I had left.
Anyways.. Now on Apex Legends @ 5GHz I'm hitting 68C-70C Max, and averaging 52C-55C.
I honestly didn't think repadding would make such a huge difference, so if you're considering repasting, REPAD as well! -
I actually don't have a clue about which System BIOS or VBIOS to be on for best performance and temperatures be honest.
So, I've decided to just update to the very latest vbios version, v1.0.0.5, and also stick to the system bios v1.5.0.
The latest v1.5.4 system bios seems to want to downclock the RTX 2080's clock rate in order to keep it's temperature under 75 c, no idea why. Bit silly really. Dell screwed up with that firmware for sure, will wait for the next one to release. -
The 4 adjacent memory chips take 1.5mm in my case. If I put 2mm on there, the heat sink fails to seat flat on top of the GPU which leads to high temps that are noticeable instantly. What works in my case is 2mm pads on 4 memory chips that are in pairs of 2 on either side of the GPU and 1.5mm pads on the 4 adjacent memory chips. Plus, 1.5mm on the VRMs. 2mm everywhere around the CPU and 1mm on the two separate VRMs that are between the DGFF and CPU fan. Here is a guide: http://forum.notebookreview.com/thr...-owners-lounge.826831/page-1111#post-10911767Last edited: Jun 18, 2019
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then something went wrong with your delidded CPU... it makes a huge difference. But i admit: the chip itself is important too.
Dell i9 9900k stock
pretested delidded i9 9900k stock speeds
my Dell i9 9900k needs a lot more juice 1,15v vs 1,07v -> results in higher temps and higher power consumption. Delidd makes 5-10 degree better temps. -
VoodooChild Notebook Evangelist
My delidded 9700K came from Hidevolution and I don't trust these guys anymore with regards to their "thermal upgrades", the layout of the heat pads was done so badly that I wonder how the delidded was done...so I cannot disagree with what you're saying. Your pictures tell a different story.. my 9700k hit 98C within 2 mins of Aida 64 run so..
In any case, this 9700k based system will get swapped soon and I'll have a new laptop to work with when the replacement shows up. Then, I'll follow what S.K. did and do all the thermal application myself. Will definitely post the results here...
Sent from a Galaxy S9+S.K, etern4l and Fire Tiger like this. -
@Flying Endeavor Sounds familiar? Maybe stop wasting time with that vendor...Flying Endeavor and S.K like this.
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VoodooChild Notebook Evangelist
Congrats on the system, after the ordeal you've had, you definitely deserve it! You've saved the old parts from Hidevolution haven't you?
But what do you mean "without stock pads and paste to see if it survives" ? You will remove the paste and pads and run it naked for one month? I'm sorry if I am misunderstanding you...
Sent from a Galaxy S9+S.K likes this. -
This is the best I can find sorry:
https://www.dell.com/support/manual...5b9aba-9b9b-44a5-8988-23aea8d10df6&lang=en-usRangoon likes this. -
Perfect
I'll get 2 sets of the 1.5mm from Amazon then. 1mm seems too thin and 2mm seems a tiny bit too thick even if they do compress well...
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My AWCC automatically updated it self this morning.
I can't see anything different, happened to anyone else? -
VoodooChild Notebook Evangelist
hey guys, can you share Azor's claims a few weeks back saying that they will swap the broken machines. I am having some issues with Dell UAE tech support and need that screenshot now. I tried searching this thread but couldn't find it..
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ThatOldGuy Notebook Virtuoso
Tag @Papusan
He collects almost everything. -
Add +13w to your pretested delidded i9 9900k and temps would be much closer the chips from Dell. I talk about current running. Not the peak wattage. And neither about the higher Clock speed.
Higher Power consumption = Higher Heat.
Dell stock chips
Pretested and Delidded
hmscott likes this. -
watch the clocks
Dells i9 runs with TT @ 4,4ghz... add those and we would have the same difference again...
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You can run higher clocks with lower voltage on the binned. But the "higher wattage (due higher volt) is the main culprit for more heat". See... The temp differences will decrease with equal high wattage in load. Put it the other way... Increase clocks for your pretested and let it consume more wattage... And the Heat will follow after
I don't talk about better binned chips. As said before. Higher power consumption = Higher heat. Plain physics. Binned or Junk. Doesn't matter.
This one you want?
You're welcome, bruh. Here is both pict and links.
https://twitter.com/AzorFrank/status/1131450947496886272
http://forum.notebookreview.com/thr...-owners-lounge.826831/page-1159#post-10914343
People or the buyers of any products have to expect they won't get any help from Tech support once their warranty is out the door even with confirmed deep-rooted flaws from the beginning (salesmen or the employees of the company will always try all tricks to avoid pay for own flaws). The price for flawed hardware/components will as always come later. And not within the warranty period.Last edited: Jun 18, 2019FXi, Xatanú, VoodooChild and 4 others like this. -
These Panasonic ones compress REALLY well also, great stuff! Also, their 2mm have higher conductivity than Gelid ones. I am using these right now. My temps are awesome!
Not really. My machine takes 2mm everywhere except for a few places. Check this: http://forum.notebookreview.com/thr...-owners-lounge.826831/page-1111#post-10911767
Order these Panasonic ones. Great stuff!Last edited by a moderator: Jun 18, 2019_deadbydawn_, FXi and c69k like this. -
Spartan@HIDevolution Company Representative
@VoodooChild What issue are you facing with Dell UAE?
Email [email protected] and he'll get you sorted. He is the Quality Lead - Client Support Services, DellFXi, VoodooChild, c69k and 1 other person like this. -
Spartan@HIDevolution Company Representative
very nice
can you share that wallpapers please?hmscott likes this. -
Looks like the desk is glowing red from all the beastly heat. All you need is a smoke machine to complete the effect
FXi likes this. -
It won't smoke buddy because it has more than 300 dollars worth of thermal pads, paste and additional heat sinks + almost 1 entire day (15 or so "thermal services"
) of careful treatment in it.
Plus the temperatures are superb. GPU peaks at 74-75 under load (max 79 under unrealistic GPU benchmarks with 30+ degrees Celcius ambient temps) and CPU never crosses 80 while gaming.
etern4l likes this. -
SacraficeMyGoat Notebook Evangelist
Hey if anyone has the chance when they have their machine apart, could you please measure the thickness of the backplate/heatsink on the 2080.
I'm looking to get small heatsinks for the mosfets on my 2070, but need to know the thickness so i get the right size.
I'd appreciate it!S.K likes this. -
From what I read in this thread even on idle it can smoke, so probably temps are not the issue here hehe
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It doesn't smoke on idle unless somebody did a really lousy job with TIMs and thermal pads and then beat the heck out of the system to an extent that it was hanging by a thread before it died while on idle / or bent pins on DGFF connectors due to reckless take-apart and put-together jobs. It's been 2 months of sheer abuse now and it has not even budged. There is no limit to people's creativity when it comes to finding new ways of destroying their machines. Guess how I know.Rodrigo Yasuda likes this.
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VoodooChild Notebook Evangelist
Thank you brother, you really are a knowledge bank.
Sent from a Galaxy S9+
Thank you brother. I'll email him now.
These Dell UAE guys are refusing to do a system swap because they claim that I've paid on 23rd April and since it has been over one month since I "received" the system, system swap is out of the question and that I've to send the system to a repair depot...
I'm trying to make them understand that I only "paid" on 23rd April, I received the system on 24th May and I've the FedEx proof to show it to them. Needless to say, they are trying to do one to me. What I haven't told them is that I'm in touch with Azor on Twitter DM and now will make a long email (with screenshots) and send it to the morons. I will keep you posted here.
Sent from a Galaxy S9+Last edited by a moderator: Jun 18, 2019raz8020, Xatanú, Fire Tiger and 2 others like this. -
When I was asking for replacement of my second backlight bleed screen, the alienware support guys were initially telling me that if black looks white (in my case due to backlight) then it's working as designed! Mr. Azor was baffled at this comment and authorized alienware tech to contact my local support and tell them to replace the screen. When I called the support and told them about this, they didn't even know who Mr. Azor was hahahaha! Until they got a boot up their rear end via e-mail from hq!
Xatanú likes this. -
You're welcome.
I mean to know the system swap has to be within the return period. Aka same time frame as return for refund (30 days). Aka it start run from the date Dell start send out the laptop to their customers. Same also for the warranty...It starts run when it ships out from the factory. Correct me if I'm wrong. But I doubt it.Last edited: Jun 18, 2019 -
Sounds safe. If you decide to run for Alienware's head of engineering, you get my vote!S.K likes this.
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That's the result of outsourcing the services. Big companies always tend to do that to cut costs, they don't realize they end up expending more money, getting less revenue and making their customer angry because of the crappy service level. They never learn...
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Is the supplier Redington?
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**WARNING to all prospective buyers**
I received my replacement today and have now confirmed that the more expensive 2TB RAID 0 NVMe SSD option is slower (considerably so) than the less expensive 2TB RAID 0 PCIe SSD + 1TB SSHD option.
The less expensive option does not list the SSDs as NVMe (and the salespeople don’t know), but I have confirmed that they are. So everyone going through the machine configurator who wants a 2TB RAID 0 SSD setup should select the cheaper option that also comes with a 1TB SSHD (this build is faster, cheaper, and provides an extra TB of storage). -
Spartan@HIDevolution Company Representative
No, he bought it from HIDevolution. My supplier is Redington since I bought it locally. But that doesn't matter, it's Dell's word who tells the supplier to give a replacement not the supplier themselves. They just do as instructed by Dell.
@S.K So I asked you if you could share your wallpaper and you completely ignored it. Are you really that stingy? It won't affect your bank account you know? Welcome to my ignore list.
Anyway guys, forget him, here's the wallpaper he's using:
http://www.kinyu-z.net/data/wallpapers/177/1323807.jpg
And I just submitted the entire collection to Major Geeks:
Alienware Wallpapers v2Last edited by a moderator: Jun 19, 2019pathfindercod, LoneSyndal, alberty and 4 others like this. -
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Spartan@HIDevolution Company Representative
In the Alienware Command Center under FX, I only have the option to change the lights for the trackpad, power button, rear vents and Alien logo, and my Alienware Mouse and Headset but the keyboard lighting icon has disappeared so I can't change the key lights. Any ideas?
EDIT: Fixed it by reinstalling the command centerLast edited: Jun 18, 2019Zoltan@zTecpc likes this. -
Do you have very hot ambient temp where you live?
I actually get those numbers on stock paste and pads. -
Read his post again a little slower
raz8020, S.K and VoodooChild like this. -
Does no one remember the 1080s from EVGA?
The smoking can be prevented by thermal pads on the mosfets.
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Falkentyne Notebook Prophet
For CPU (assuming you are using regular thermal paste and not liquid metal), X method across the diagonals of the IHS works fine. I wouldn't use a dot because the static pressure on laptop heatsinks is atrocious, IMO.
For GPU, spread it across the entire chip. -
No problem
I meant to say : Stock Pads and Paste, not changing the paste nor repaste
.
But it seems like I couldn't help myself.. I repasted & repad, was bored to have all this stuff sitting on my table...
and yes I know…. my thermal pad application is ugly… but damn.. I tried with the tool provided by Gelid and wasn't that easy… anyway… too much is not going to ruin it … just spending too much :/ :
Well, I didn't have the time to check… got nice idle temps… but when the Cpu spikes… freaking 99/97°C and lowering quickly to 75/80s... I Don't have AW softwares installed yet...
I saved the RAM & SSDs from HIDevolution but I had to send the computer back to Dell, that was part of the deal… and… it seems like I'll regret my previous i9-9900k, I should've own a nice one… because the one I have in the swaped unit seems to run way hotter even with repaste/repad… (yes ambiant temperature raised where I leave that could explain… and I'm not yet on throttlestop, pure stock settings).c69k, S.K and VoodooChild like this. -
VoodooChild Notebook Evangelist
This made me chuckle early in the morning... hehe ... nice one...
Sent from a Galaxy S9+S.K likes this. -
I am wondering with the people receiving their laptop's as of recently if you guys could check if any other changes have been made to the gpu, cpu power or anything else along with the rest of the problem areas of the board. Just out of curiosity if they changed any thing again.
FXi likes this. -
Can someone tell me if these are good CrystalDiskMark scores?
Rand. Read 4KiB (Q=8,T=8) : 1580 MB/s
Rand. Write 4KiB (Q= 8,T= 8) : 1654 MB/s
And are these bad by comparison?
Rand.Read 4KiB (Q= 8,T= 8) : 1166 MB/s
Rand. Write 4KiB (Q= 8,T= 8) : 1150 MB/s -
SacraficeMyGoat Notebook Evangelist
I'd say they're about average. Depends on the Nvme though. -
SK does that cooling pad do any good with the 51m?
I think the black and red theme looks a bit "Klingon" but probably that's just me.
Wondering when we're going to get the 4K screens, July or Fall... By then we'll know more on the failure rate anyway. And by then maybe they'll update to Comet Lake, but that will probably up the heat level too.
*OFFICIAL* Alienware Area-51M R1 Owner's Lounge
Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.
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